GoReminders

GoReminders

Text & email reminders for appointments, meetings & more

4.8/5 (16 avis)

GoReminders - Présentation

GoReminders is a cloud-based, multilingual appointment reminder and SMS scheduling service for businesses of all sizes. The reminders and confirmation tool can be used to schedule text messages and emails to send to clients in order to reduce the number of no-shows and confirm appointments. GoReminders includes tools such as automatic calendar sync, customizable reminder texts, SMS reminder scheduling, recurring appointments, and more.

Appointments can be scheduled within GoReminders from a desktop, or any iOS or Android device, meaning scheduling can be managed on-the-go. New appointments can be added to the calendar by filling out a simple form, and appointments can be set up to recur at defined intervals. Businesses are able to create a range of customized appointment reminder texts which can be triggered to send to customers in the run up to the appointment date, and messages can be created in any language depending on customer needs. Businesses can choose whether they would like to send reminders to customers via email, SMS, both, or none, and the method of contact can be personalized for each contact.

GoReminders facilitates appointment confirmations with the ability for clients to confirm their attendance in response to reminder emails or text messages. When the confirmation feature is enabled, clients can confirm their attendance by replying with “C” for “confirmed” or “R” for “reschedule”, and the status is automatically updated within the calendar to inform staff. Reschedule requests send an automatic email or SMS to the relevant employee so that communication can be initiated. Integration with Google Calendar, iCal, Outlook, and other calendar tools means that all appointments confirmed within GoReminders can be synchronized automatically to the user’s personal calendar.

Prix

À partir de
15,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Australie, Canada, Royaume-Uni, États-Unis

Langues

anglais

GoReminders - Avis

Note globale
4.8/5
100% d'avis positifs
12
Excellent
4
Très bien
0
Moyen
0
Médiocre
0
Horrible
Linda S.
Traduire avec Google Translate

Since we started using GoReminders our volunteers remember to show up for their scheduled shifts.

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 10/07/2018
Provenance de l'avis : Capterra

Eliminated the need for store managers to call their scheduled volunteers to make sure they remembered to come. If we can keep our thrift shop open, we make more sales which increases the donation we make to the agency we support, so everyone wins!

Avantages

We use GoReminders to remind about 50 volunteers a week of their scheduled shifts at our nonprofit thrift shop, and it has eliminated our problem with no-shows which led to our inability to open the store for our customers. GoReminders is very easy to use, and it takes me about 20 minutes to set up an entire month's reminders. If someone's schedule changes during the month, and I need to edit which volunteer will be on a shift, it takes only seconds to make the change in GoReminders. All of the volunteers have expressed their thanks for this notification (we chose 2 days before) so they don't miss their shifts and can find a sub if needed.

Inconvénients

I can't think of anything about it that is disagreeable. It's easy to use, takes little time, and has helped us keep our shop open every day.

Réponse de GoReminders

Hello Linda, Thank you for the superb review of GoReminders! We are glad that GoReminders has been efficient for your Thrift Shop :)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Linda B.
Traduire avec Google Translate

Great product for the cost! Makes life so much easier and customer service is excellent .

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 03/07/2018
Provenance de l'avis : Capterra

Avantages

No more reminder phone calls. Saves on staff time plus customers like receiving a text vs. phone call.

Inconvénients

We thought it might not customize to our industry well but it's very flexible and did just fine. Features to describe the appointment and length are greatly appreciated.

Réponse de GoReminders

Hello Linda, Thank you for the wonderful review of GoReminders. We are pleased that GoReminders is working flawlessly for your company. Any Feedback is greatly appreciated as our main focus is to constantly improve :)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Hanah S.
Traduire avec Google Translate

Simple Reminder Website

Logiciel utilisé Autre pendant 1 à 5 mois
Publié le 24/04/2019
Provenance de l'avis : Capterra

I love reminder sites and appointment sites. I also love this type of software. If someone is looking for a quick site or software to quickly set up appointments this is it. If they are looking for something advanced they may be a bit disappointed. This helped me get my jobs done and help me figure out what to do for each client. I was able to put information in the appointment setup tab area.

Avantages

I can create a new appointment for my clients with no hassle. I love how I have the option to put the phone number of the client or I can put the email address of the client. I also love how the calendar is exactly in the area it needs to be when I am setting up an appointment for a client. It’s not confusing to figure it out and you get great deals with this service. I love how I can set reminder templates and I don’t have to keep going back to create new ones. I also love how the customer service chat is constantly available and you can contact someone quickly to help you. There is also an area which makes things easier to put together. There is an area where you can customize the customer's name and you can input it without an issue.

Inconvénients

I dislike how every single time I log in. There are chat buttons popping up and memos. I know they are trying to show that they care, but it can be a bit annoying. I don't like it. I wish it was smaller or at the bottom. Also, I wish the deals were better. They are okay, but this is a good program. It needs better deals.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Leanne e. S.
Traduire avec Google Translate

Great product. So far, the best SMS Texting system I've found for my business.

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 10/07/2018
Provenance de l'avis : Capterra

Avantages

I like that I can have my clients reminded about appointments at 2 different pre-appointment times. We use 4 days ahead of time and 2 hours ahead of time. I like the point-and-click calendar and time scroll settings.

Inconvénients

I don't like the fact that I can't have the same reminder sent to more than one person at a time. For example, I have a client who's parents are divorced, but they both need to be sent reminders; so, I have to set up 2 separate reminders for the same client.

Réponse de GoReminders

Hello Leanne, Thank you for your amazing review of GoReminders. We are happy that GoReminders is working wonders for your business. We appreciate your feedback, and are always working on making GoReminders more practical.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Traduire avec Google Translate

Startup was a little tricky, but great performance since then!

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 16/07/2018
Provenance de l'avis : Capterra

Avantages

GoReminders has been great for us! We waste a lot of time when people no-show for their appointments, especially when we have to bring in specialized staff to run the appointments. This was the first automated reminder tool that we sought out and tried and we are very pleased. We really do think this has helped us with time management.

Inconvénients

As with any automated system, you don't have the ability to actually talk with the client. This can be difficult when the client wants to ask a question in advance of the appointment, but it's something that you need to be okay with. There were a couple minor hiccups setting up the reminders, but we have had no issues since then.

Réponse de GoReminders

Thank you for the lovely review of GoReminders. We are pleased that it helped with time management and reducing no-shows. To have a conversation with clients before an appointment, we suggest setting your reminders to send two or three days beforehand. When the client replies you'll receive a notification and you can reply accordingly. Hope this is of help :)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Recommandation utilisateur
8.9/10
Calculé à partir de 16 avis
Comparatif avec les logiciels similaires : recommandation utilisateur

GoReminders - Prix

À partir de
15,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Bronze: $15/month for up to 20 appointments/month ($10/month paid annually)

Silver: $30/month for up to 300 appointments/month ($20/month paid annually)

Gold: $60/month for up to 600 appointments/month ($40/month paid annually)

Enterprise: starting at $90/month ($60/month paid annually) for 900 appointments/month with additional blocks of 300 appointments for $30/month (pr $20 paid annually)

Rapport qualité-prix
4.5/5
Calculé à partir de 16 avis
Comparatif avec les logiciels similaires : rapport qualité-prix

GoReminders - Fonctionnalités

  • Base de données de contacts
  • Champs personnalisables
  • Modèles personnalisables
  • Notifications automatiques
  • Rappels automatiques

  • API
  • Base de données de clients
  • Gestion des calendriers
  • Importation et exportation de données
  • Intégration CRM
  • Intégration de tiers
  • Intégration des e-mails
  • Intégration des médias sociaux
  • Intégration mobile
  • Paiements électroniques
  • Rapports et statistiques
  • Rapports personnalisables
  • Stratégie de marque personnalisable
  • Suivi des activités
  • Tableau de bord d'activités
Fonctionnalités
4.5/5
Calculé à partir de 16 avis
Comparatif avec les logiciels similaires : note sur les fonctionnalités

Plus d'informations sur GoReminders

GoReminders - Principales fonctionnalités

  • Appointment management
  • Appointment reminders
  • Appointment scheduling
  • Automatic notifications
  • Automatic reminders
  • Calendar sync
  • Calendar sync with Google
  • Contact database
  • Custom fields
  • Customer experience management
  • Customizable templates
  • Email notifications
  • Email reminders
  • Group calendars
  • Multi-language
  • Online booking
  • Real time updates
  • Recurring appointments
  • Recurring tasks
  • SMS integration
  • SMS messaging
  • Scheduled emails
  • Status tracking
  • Synchronous editing
  • Two-way messaging

Avantages

  • Schedule appointments of any type within GoReminders by defining the type of appointment, name of client, service, time, date, length, and any other relevant information. Recurring appointments can also be setup for regular customers.

  • Send appointment reminders to clients in the run up to the scheduled meeting. Appointment reminder text can be customized and multiple templates can be created to suit business needs.

  • Allow clients to confirm or reschedule their appointment by responding to the reminder email or SMS. Clients can respond “C” to the reminder SMS, for example, to confirm their attendance, or "R" if they wish to reschedule.

  • Import contacts to the GoReminders in-built database in order to schedule appointments and send reminders directly from the system. The auto-fill search functionality aims to make it simple to find contacts from the list.

  • Create reminders in multiple languages in order to cater to all customers, wherever they are in the world, with fully customizable text messages.

  • GoReminders - FAQ

    Voici quelques-unes des questions fréquentes sur GoReminders.

    Q. Quels sont les types de licence disponibles pour GoReminders ?

    Types de licences disponibles pour GoReminders :

    À partir de: 15,00 $US/mois

    Type de licence: Abonnement

    version d'essai gratuite: Disponible

    Bronze: $15/month for up to 20 appointments/month ($10/month paid annually)

    Silver: $30/month for up to 300 appointments/month ($20/month paid annually)

    Gold: $60/month for up to 600 appointments/month ($40/month paid annually)

    Enterprise: starting at $90/month ($60/month paid annually) for 900 appointments/month with additional blocks of 300 appointments for $30/month (pr $20 paid annually)

    Q. Quelles sont les principales fonctionnalités du logiciel GoReminders ?

    Fonctionnalités du logiciel GoReminders :

    • Appointment management
    • Appointment reminders
    • Appointment scheduling
    • Automatic notifications
    • Automatic reminders
    • Calendar sync
    • Calendar sync with Google
    • Contact database
    • Custom fields
    • Customer experience management
    • Customizable templates
    • Email notifications
    • Email reminders
    • Group calendars
    • Multi-language
    • Online booking
    • Real time updates
    • Recurring appointments
    • Recurring tasks
    • SMS integration
    • SMS messaging
    • Scheduled emails
    • Status tracking
    • Synchronous editing
    • Two-way messaging

    Q. Qui utilise GoReminders ?

    Utilisateurs habituels du logiciel GoReminders :

    Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, Non Profit, Administration publique, PME

    Q. Dans quelles langues GoReminders est-il disponible ?

    Langues dans lesquelles GoReminders est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour GoReminders ?

    Types de licences disponibles pour GoReminders:

    Abonnement

    Q. GoReminders prend-il en charge les appareils mobiles ?

    Appareils pris en charge par GoReminders :

    Android, iPhone, iPad

    Q. Avec quelles applications GoReminders peut-il s'intégrer ?

    Applications s'intégrant à GoReminders :

    Google Calendar, Microsoft Outlook

    Q. Quelles sont les ressources d'aide disponibles pour GoReminders ?

    Ressources d'aide disponibles pour GoReminders :

    Support en ligne