Thryv
Logiciel de gestion tout-en-un conçu pour les petites entreprises
4,1 /5 (244 avis) Donnez votre avis !Thryv - Présentation
Description du logiciel Thryv
Thryv est un logiciel de gestion tout-en-un conçu pour les petites entreprises. Contrairement à d'autres logiciels, Thryv intègre des fonctionnalités telles que la gestion des contacts, le CRM, le marketing par SMS et l'e-mail marketing, les listes en ligne et la gestion de la réputation, la prise de rendez-vous en ligne, la planification des réseaux sociaux, le traitement des paiements, etc. Les petites entreprises n'ont besoin que d'un seul outil, d'une seule connexion et d'un seul écran pour tout gérer. Thryv fonctionne sur les appareils mobiles iOS et Android de sorte que les propriétaires d'entreprises ont un accès et une visibilité complète à Thryv en déplacement, 24 h/24, 7 j/7.
Thryv commence par la gestion des contacts et des clients grâce à son CRM intégré et entièrement fonctionnel. Les entreprises peuvent gérer leur base de données de contacts, engager et entretenir des pistes grâce à des communications programmées et obtenir des informations sur les clients grâce à des analyses de données enrichies. Les entreprises peuvent ensuite communiquer avec les contacts et les clients par SMS et par e-mail, le tout à partir d'un tableau de bord. Les propriétaires d'entreprise peuvent programmer des rappels automatiques pour répondre aux messages des clients ou déclencher des rappels de rendez-vous et de paiement aux clients à l'avance.
Les entreprises utilisent également Thryv pour établir une présence en ligne, avec des listes d'entreprises cohérentes sur plus de 60 sites de confiance ainsi qu'un portail web personnalisé pour attirer de nouveaux clients ainsi que les clients actuels. Thryv inclut la gestion de la réputation, afin que les propriétaires d'entreprise puissent également surveiller leurs notes et évaluations en ligne et répondre rapidement aux commentaires.
Thryv gère la prise de rendez-vous en ligne et la gestion des réservations pour les rendez-vous individuels, les cours de groupe et autres événements de grande envergure. Celle-ci comprend la synchronisation du calendrier, de sorte que les propriétaires d'entreprise obtiennent un aperçu des horaires de leur personnel. Planifiez des rappels automatiques à l'avance pour réduire le nombre de non-présentations. Laissez les clients vous payer sur réservation, à l'avance, selon un calendrier de paiement ou par versement, au moment du rendez-vous ou plus tard, le tout à partir de Thryv. Thryv s'intègre à PayPal Braintree pour offrir le traitement des cartes de crédit et des cartes mobiles à des tarifs compétitifs, sans surprise.
Thryv - Présentation
Prix
Types de licence
Thryv - Fonctionnalités
Médias
Thryv - Avis
Thryv - Avis
Crafting your message
I really have had a great experience. [SENSITIVE CONTENT HIDDEN] has been so helpful and he gets back to me quickly. It's a good feeling to have someone like this to help me.
Thryving
I love it, my clients love it. It’s been user friendly for all. Definitely will recommend to all business people looking to have better control over their business and schedule. Website is rarely down. Bugs are usually fixed fairly quickly.
A Huge Help for Small Businesses
Thryv launched my company and helped me grow to a place where I needed more specific software to meet my growing needs. I couldn't have imagined a better way to launch my business.
Poor Customer Support, still withdraw full price from your account even though they said not
I had to reach out to their [SENSITIVE CONTENT HIDDEN] about 1+ years ago in order to get my website fix because they keep on pushing from one team to another. I have been frustrated with their unprofessional customer services since 2017 and I'm about to send another email to the [SENSITIVE CONTENT HIDDEN] about this ridiculous charge of $199. This is a scam and rip-off from their customers who decided to leave.
Yes, You Can Do It All
I now have the ability to see what is happening with my business under one roof. Like a wheel, there still may be addition spokes, but Thryv is the hub. It is the command center.
Comparatif avec les logiciels similaires : note globale
Comparer avec les alternatives
Crafting your message
Avantages
I love the central location for everything, and I mean EVERYTHING! Before Thryv, I spent so much time and money on different solutions for different business needs. Thryv keeps it all in one place, and the coaching along the way is really helpful.
Inconvénients
Well, it isn't a con, but there is a lot to learn at first. I would say that there are so many options, it can seem overwhelming at first. But stick with your account manager and the specialists, and you will be fine.
Réponse de Thryv
Hey John. Thanks for the review. We appreciate your thoughts and are so excited you've been enjoying Thryv! Please let us know how we can ever assist you. Whether that's a simple question or something more in detail. We're here to help! Thanks again! -Chandlor
Thryving
I love it, my clients love it. It’s been user friendly for all. Definitely will recommend to all business people looking to have better control over their business and schedule. Website is rarely down. Bugs are usually fixed fairly quickly.
Avantages
Accessible anywhere at anytime inside and outside the country.. has necessary features to get the job done.
Inconvénients
Very little. Importing client list. Setting up correct Address for email confirmation response.
Réponse de Thryv
Hi Curtis! I'm so glad to hear both you and your clients are loving Thryv! If there's ever any issues you need help with, or any questions we can answer, please don't hesitate to reach out! -Chandlor
A Huge Help for Small Businesses
Thryv launched my company and helped me grow to a place where I needed more specific software to meet my growing needs. I couldn't have imagined a better way to launch my business.
Avantages
I love how Thryv puts all the major pieces of software automation for a small business into one location that is easily accessible via a web browser or app. For small business owners who also work in the field, the Thryv App is critical to continue switching out the technician and manager hats.
Inconvénients
Thryv is a great piece of software but, because it is built for a generic audience, lacks features necessary for some specific industries. For me in pest control, there are a lot of pieces of Thryv that would make me want to use it as my primary system; however, because it is missing a couple critical pieces of data that I need to collect (like weather when we are spraying and pesticides we apply), I needed to buy another system which I use more than Thryv.
Réponse de Thryv
Hey Garrett, thank you for your feedback, we are excited that you are enjoying Thryv! Our team is always open to feedback. On your Thryv dashboard, you'll see the feedback button in the bottom right-hand corner. Let us know what you would need to make the system work for your industry. We look forward to hearing your ideas.
- Gabe
Poor Customer Support, still withdraw full price from your account even though they said not
I had to reach out to their [SENSITIVE CONTENT HIDDEN] about 1+ years ago in order to get my website fix because they keep on pushing from one team to another. I have been frustrated with their unprofessional customer services since 2017 and I'm about to send another email to the [SENSITIVE CONTENT HIDDEN] about this ridiculous charge of $199. This is a scam and rip-off from their customers who decided to leave.
Avantages
If you have a full-time staff to use this software to run your business then it should be okay.
Inconvénients
1. You need to constantly check your website because you know when they mess it up to become a blank page. You will not get an easy resolution from their CSR without a request to speak with the manager.
2. If you terminate the agreement earlier then they hold you accountable to pay them until the term expired. On the other hand, when the term is expired and they continue to charge you month-to-monthly without giving you the courtesy email to let you know about the term being the change.
3. I was 3 or 4 days into the new month and request to terminate because my contract has been expired for I don't even know how long. [SENSITIVE CONTENT HIDDEN] promised me that she will wave the 1-time pro-rate fee that give me the weekend to retrieve all the emails that I need and forward it to my Google account. That was a lied and on Monday I got charge for the full-price $199. I have appeal with my bank and call Thryv, they have the nerve to tell me that they are not going to refund the charge. If you are looking then stay away from Thryv.
Réponse de Thryv
Hey Jenny! Very sorry for all the trouble! I sent your concerns over to our Client Care Escalations team! They'll be getting back to you as soon as possible! Please let us know what else we can assist you with. -Chandlor
Yes, You Can Do It All
I now have the ability to see what is happening with my business under one roof. Like a wheel, there still may be addition spokes, but Thryv is the hub. It is the command center.
Avantages
You can run your business on a single, intuitive platform with all the support you could want. The website design team is a huge value.
Inconvénients
So much to learn, so little time. This is a powerful platform giving you all the arms you need to handle all the hats you wear as a small business owner. This thing is a beast for capability. It's worth the time & effort to become its master.
Réponse de Thryv
Hi, we are glad to hear that you are enjoying Thryv! Our software comes with many features, and the great thing is that it's here when you're ready for it. If you need any help, please call into our free, 24-hour Thryv support line. Our Thryv Service Specialists are available and ready to assist! - Gabe
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives
Thryv - Prix
Thryv - Prix
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives
Thryv - Fonctionnalités
Thryv - Fonctionnalités
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
Thryv - FAQ
Thryv - FAQ
Voici quelques-unes des questions fréquentes sur Thryv.
Q. Quels sont les types de licence disponibles pour Thryv ?
Types de licences disponibles pour Thryv :
Essai gratuit: Non disponible
Q. Quelles sont les principales fonctionnalités du logiciel Thryv ?
Nous n'avons pas d'informations sur les fonctionnalités de Thryv.
Q. Qui utilise Thryv ?
Utilisateurs habituels du logiciel Thryv :
PME, Entreprises de taille moyenne
Q. Dans quelles langues Thryv est-il disponible ?
Langues dans lesquelles Thryv est disponible :
anglais, français, allemand, hébreu, polonais, portugais, russe, espagnol
Q. Quels sont les types de licence disponibles pour Thryv ?
Nous n'avons pas d'informations sur les types de licences de Thryv.
Q. Thryv prend-il en charge les appareils mobiles ?
Appareils pris en charge par Thryv :
Android, iPhone, iPad
Q. Avec quelles applications Thryv peut-il s'intégrer ?
Applications s'intégrant à Thryv :
Cognito Forms, GoCanvas, HoneyBook, LiveChat, Mailchimp, Pardot, RightSignature, Shopify, Twitter, Wordpress
Q. Quelles sont les ressources d'aide disponibles pour Thryv ?
Ressources d'aide disponibles pour Thryv :
Support téléphonique, Support en ligne, Base de connaissances, Forum
I really have had a great experience. [SENSITIVE CONTENT HIDDEN] has been so helpful and he gets back to me quickly. It's a good feeling to have someone like this to help me.