Thryv - Présentation
Description du logiciel Thryv
Thryv est un logiciel de gestion tout-en-un conçu pour les petites entreprises. Contrairement à d'autres logiciels, Thryv intègre des fonctionnalités telles que la gestion des contacts, le CRM, le marketing par SMS et l'e-mail marketing, les listes en ligne et la gestion de la réputation, la prise de rendez-vous en ligne, la planification des réseaux sociaux, le traitement des paiements, etc. Les petites entreprises n'ont besoin que d'un seul outil, d'une seule connexion et d'un seul écran pour tout gérer. Thryv fonctionne sur les appareils mobiles iOS et Android de sorte que les propriétaires d'entreprises ont un accès et une visibilité complète à Thryv en déplacement, 24 h/24, 7 j/7.
Thryv commence par la gestion des contacts et des clients grâce à son CRM intégré et entièrement fonctionnel. Les entreprises peuvent gérer leur base de données de contacts, engager et entretenir des pistes grâce à des communications programmées et obtenir des informations sur les clients grâce à des analyses de données enrichies. Les entreprises peuvent ensuite communiquer avec les contacts et les clients par SMS et par e-mail, le tout à partir d'un tableau de bord. Les propriétaires d'entreprise peuvent programmer des rappels automatiques pour répondre aux messages des clients ou déclencher des rappels de rendez-vous et de paiement aux clients à l'avance.
Les entreprises utilisent également Thryv pour établir une présence en ligne, avec des listes d'entreprises cohérentes sur plus de 60 sites de confiance ainsi qu'un portail web personnalisé pour attirer de nouveaux clients ainsi que les clients actuels. Thryv inclut la gestion de la réputation, afin que les propriétaires d'entreprise puissent également surveiller leurs notes et évaluations en ligne et répondre rapidement aux commentaires.
Thryv gère la prise de rendez-vous en ligne et la gestion des réservations pour les rendez-vous individuels, les cours de groupe et autres événements de grande envergure. Celle-ci comprend la synchronisation du calendrier, de sorte que les propriétaires d'entreprise obtiennent un aperçu des horaires de leur personnel. Planifiez des rappels automatiques à l'avance pour réduire le nombre de non-présentations. Laissez les clients vous payer sur réservation, à l'avance, selon un calendrier de paiement ou par versement, au moment du rendez-vous ou plus tard, le tout à partir de Thryv. Thryv s'intègre à PayPal Braintree pour offrir le traitement des cartes de crédit et des cartes mobiles à des tarifs compétitifs, sans surprise.
Thryv - Présentation
Prix
Types de licence
Thryv - Fonctionnalités
Captures d'écran
Thryv - Avis
Thryv - Avis
One of the best business investments I’ve made!
Phenomenal!!
Great all-around business building system
We chose Thryv because its a powerful value add to our Business Acceleration Platform that is easy for our clients to understand and use. No rocket science!
Why don't you Thryv?
Easy, and detailed program that offers so much to any individuals that are running a business. Fantastic 24/7 support, store data and share everything securely. Keep track of appointments, and you can text or email your customers all from one place. Highly recommended!
Thryving
I love it, my clients love it. It’s been user friendly for all. Definitely will recommend to all business people looking to have better control over their business and schedule. Website is rarely down. Bugs are usually fixed fairly quickly.
Caution
It was almost a week of nothing but a waste of my time and money. I told the rep what i wanted my software to do which is write and send invoices and estimates plus a lot more but to keep it short they knew i was going to have a problem with my invoices and they said nothing. Charged me 775.00 for a month of advertising plus service writing software. I spent a week learning how to use it and getting it all set up. Could of been avoided had they said their service writing software is useless and if they have been blocked by so many big email groups tells me they do some pretty shady stuff. I wanted nothing to do with their advertising my company name and ended it immediately. Of course when i ask about my refund that i want in full, they say their accounting office is in a 2 day meeting and it is wednesday, so we shall see come monday morning how honest they can be. If they just would of accepted my cancellation and immediately refunded my money I wouldnt even be writing this review . Hope this helps, i had been looking into thryv for several months prior and they seemed like a great software, completely took me by surprise. There answer was to have my customers whitelist them. Can you imagine sending a new customer an estimate but asking them to whitelist you first. Insanity at its best.
Comparatif avec les logiciels similaires : note globale
Comparer avec les alternatives
One of the best business investments I’ve made!
Avantages
It’s practically automatic. Reminders are sent to clients as well as opportunity to pay. I can easily set up ad campaigns and have emails for the promotion sent to all or as many of my contacts I want instantly. Customer service is above and beyond fantastic. My website is phenomenal and very user friendly. I could go on all day! Superb investment!
Inconvénients
Nothing I can think of. It’s all fabulous!
Réponse de Thryv
Hi Betty,
Such amazing feedback! Thank you for choosing Thryv as the all-in-one software for your small business!
- Ed
Great all-around business building system
We chose Thryv because its a powerful value add to our Business Acceleration Platform that is easy for our clients to understand and use. No rocket science!
Avantages
Extensive and easy to use marketing feature set. Easy to connect and move data between Thryv and other applications. Includes basic invoices and payment processing and can be connected to quickbooks seamlessly.
Inconvénients
The messaging system was a little off-putting til I understood its key value. You can't embed images or video, or add attachments. You also can't format text or use html. In other words, this will not replace regular email. However, it does allow you to track conversations whether by email or text messages in one place. That's valuable.
Why don't you Thryv?
Easy, and detailed program that offers so much to any individuals that are running a business. Fantastic 24/7 support, store data and share everything securely. Keep track of appointments, and you can text or email your customers all from one place. Highly recommended!
Avantages
Thryv is so much different because this program offers an integrated system that keeps you in touch with many different websites, like Google, Facebook, Linkedln, Yelp & PayPal. Keep track of documents, and share them with customers anytime. Not to mention that this program has 24/7 support in case of any issue. Your issue can be taken care fo promptly with support. Store data and share it with customers. Plus, there is security that protects your customers data.
Inconvénients
No issues when using the free trial. Thryv is something everyone who is running a business, should defiantly try. You will find it most helpful and see this is the best of the best and you will love everything about it. No complains!
Thryving
I love it, my clients love it. It’s been user friendly for all. Definitely will recommend to all business people looking to have better control over their business and schedule. Website is rarely down. Bugs are usually fixed fairly quickly.
Avantages
Accessible anywhere at anytime inside and outside the country.. has necessary features to get the job done.
Inconvénients
Very little. Importing client list. Setting up correct Address for email confirmation response.
Caution
It was almost a week of nothing but a waste of my time and money. I told the rep what i wanted my software to do which is write and send invoices and estimates plus a lot more but to keep it short they knew i was going to have a problem with my invoices and they said nothing. Charged me 775.00 for a month of advertising plus service writing software. I spent a week learning how to use it and getting it all set up. Could of been avoided had they said their service writing software is useless and if they have been blocked by so many big email groups tells me they do some pretty shady stuff. I wanted nothing to do with their advertising my company name and ended it immediately. Of course when i ask about my refund that i want in full, they say their accounting office is in a 2 day meeting and it is wednesday, so we shall see come monday morning how honest they can be. If they just would of accepted my cancellation and immediately refunded my money I wouldnt even be writing this review . Hope this helps, i had been looking into thryv for several months prior and they seemed like a great software, completely took me by surprise. There answer was to have my customers whitelist them. Can you imagine sending a new customer an estimate but asking them to whitelist you first. Insanity at its best.
Avantages
I like that it advertised on over 60 sites supposedly
Inconvénients
I could not send emails to my customers, estimating would be 90% of my customers. Thryv.com emails have been blocked by AOL, AT&T, YAHOO, and apparently GMAIL too because i couldnt send an invoice to myself. My wifes SBCGLOBAL,NET worked very well. Yeah they dont bother to tell you this up front.
Réponse de Thryv
Hi Doug,
I'm very sorry to hear of the dissatisfaction and issues outlined in your review. The satisfaction of our clients means the world to us here at Thryv. This matter has been escalated and we'll be reaching out to soon to address all concerns.
Thanks,
Ed
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives
Thryv - Prix
Thryv - Prix
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives
Thryv - Fonctionnalités
Thryv - Fonctionnalités
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
Vidéos et tutoriels
Vidéos et tutoriels
Thryv - FAQ
Thryv - FAQ
Voici quelques-unes des questions fréquentes sur Thryv.
Q. Quels sont les types de licence disponibles pour Thryv ?
Types de licences disponibles pour Thryv :
Essai gratuit: Non disponible
Q. Quelles sont les principales fonctionnalités du logiciel Thryv ?
Nous n'avons pas d'informations sur les fonctionnalités de Thryv.
Q. Qui utilise Thryv ?
Utilisateurs habituels du logiciel Thryv :
Entreprises de taille moyenne, PME
Q. Dans quelles langues Thryv est-il disponible ?
Langues dans lesquelles Thryv est disponible :
anglais, français, allemand, hébreu, polonais, portugais, russe, espagnol
Q. Quels sont les types de licence disponibles pour Thryv ?
Nous n'avons pas d'informations sur les types de licences de Thryv.
Q. Thryv prend-il en charge les appareils mobiles ?
Appareils pris en charge par Thryv :
Android, iPhone, iPad
Q. Avec quelles applications Thryv peut-il s'intégrer ?
Applications s'intégrant à Thryv :
Cognito Forms, GoCanvas, HoneyBook, LiveChat, Mailchimp, Pardot, RightSignature, Shopify, Twitter, Wordpress
Q. Quelles sont les ressources d'aide disponibles pour Thryv ?
Ressources d'aide disponibles pour Thryv :
Forum, Base de connaissances, Support en ligne, Support téléphonique
Phenomenal!!