Thryv
Logiciel de gestion tout-en-un conçu pour les petites entreprises
4 /5 (228 avis) Donnez votre avis !Thryv - Présentation
Description du logiciel Thryv
Thryv est un logiciel de gestion tout-en-un conçu pour les petites entreprises. Contrairement à d'autres logiciels, Thryv intègre des fonctionnalités telles que la gestion des contacts, le CRM, le marketing par SMS et l'e-mail marketing, les listes en ligne et la gestion de la réputation, la prise de rendez-vous en ligne, la planification des réseaux sociaux, le traitement des paiements, etc. Les petites entreprises n'ont besoin que d'un seul outil, d'une seule connexion et d'un seul écran pour tout gérer. Thryv fonctionne sur les appareils mobiles iOS et Android de sorte que les propriétaires d'entreprises ont un accès et une visibilité complète à Thryv en déplacement, 24 h/24, 7 j/7.
Thryv commence par la gestion des contacts et des clients grâce à son CRM intégré et entièrement fonctionnel. Les entreprises peuvent gérer leur base de données de contacts, engager et entretenir des pistes grâce à des communications programmées et obtenir des informations sur les clients grâce à des analyses de données enrichies. Les entreprises peuvent ensuite communiquer avec les contacts et les clients par SMS et par e-mail, le tout à partir d'un tableau de bord. Les propriétaires d'entreprise peuvent programmer des rappels automatiques pour répondre aux messages des clients ou déclencher des rappels de rendez-vous et de paiement aux clients à l'avance.
Les entreprises utilisent également Thryv pour établir une présence en ligne, avec des listes d'entreprises cohérentes sur plus de 60 sites de confiance ainsi qu'un portail web personnalisé pour attirer de nouveaux clients ainsi que les clients actuels. Thryv inclut la gestion de la réputation, afin que les propriétaires d'entreprise puissent également surveiller leurs notes et évaluations en ligne et répondre rapidement aux commentaires.
Thryv gère la prise de rendez-vous en ligne et la gestion des réservations pour les rendez-vous individuels, les cours de groupe et autres événements de grande envergure. Celle-ci comprend la synchronisation du calendrier, de sorte que les propriétaires d'entreprise obtiennent un aperçu des horaires de leur personnel. Planifiez des rappels automatiques à l'avance pour réduire le nombre de non-présentations. Laissez les clients vous payer sur réservation, à l'avance, selon un calendrier de paiement ou par versement, au moment du rendez-vous ou plus tard, le tout à partir de Thryv. Thryv s'intègre à PayPal Braintree pour offrir le traitement des cartes de crédit et des cartes mobiles à des tarifs compétitifs, sans surprise.
Thryv - Présentation
Prix
Types de licence
Thryv - Fonctionnalités
Captures d'écran
Thryv - Avis
Thryv - Avis
Crafting your message
I really have had a great experience. [SENSITIVE CONTENT HIDDEN] has been so helpful and he gets back to me quickly. It's a good feeling to have someone like this to help me.
Thryving
I love it, my clients love it. It’s been user friendly for all. Definitely will recommend to all business people looking to have better control over their business and schedule. Website is rarely down. Bugs are usually fixed fairly quickly.
Thryv Review
My Social media problems are being solved with Thryv. I will be able to be out there on social media a lot more and by doing so, hoping to grow my business more.
Caution
It was almost a week of nothing but a waste of my time and money. I told the rep what i wanted my software to do which is write and send invoices and estimates plus a lot more but to keep it short they knew i was going to have a problem with my invoices and they said nothing. Charged me 775.00 for a month of advertising plus service writing software. I spent a week learning how to use it and getting it all set up. Could of been avoided had they said their service writing software is useless and if they have been blocked by so many big email groups tells me they do some pretty shady stuff. I wanted nothing to do with their advertising my company name and ended it immediately. Of course when i ask about my refund that i want in full, they say their accounting office is in a 2 day meeting and it is wednesday, so we shall see come monday morning how honest they can be. If they just would of accepted my cancellation and immediately refunded my money I wouldnt even be writing this review . Hope this helps, i had been looking into thryv for several months prior and they seemed like a great software, completely took me by surprise. There answer was to have my customers whitelist them. Can you imagine sending a new customer an estimate but asking them to whitelist you first. Insanity at its best.
Amazing business management software
Honestly, I've had an overall great experience with Thryv. They have great customer support and have the digital marketing tool of the future. Great price for the value.
Comparatif avec les logiciels similaires : note globale
Comparer avec les alternatives
Crafting your message
Avantages
I love the central location for everything, and I mean EVERYTHING! Before Thryv, I spent so much time and money on different solutions for different business needs. Thryv keeps it all in one place, and the coaching along the way is really helpful.
Inconvénients
Well, it isn't a con, but there is a lot to learn at first. I would say that there are so many options, it can seem overwhelming at first. But stick with your account manager and the specialists, and you will be fine.
Réponse de Thryv
Hey John. Thanks for the review. We appreciate your thoughts and are so excited you've been enjoying Thryv! Please let us know how we can ever assist you. Whether that's a simple question or something more in detail. We're here to help! Thanks again! -Chandlor
Thryving
I love it, my clients love it. It’s been user friendly for all. Definitely will recommend to all business people looking to have better control over their business and schedule. Website is rarely down. Bugs are usually fixed fairly quickly.
Avantages
Accessible anywhere at anytime inside and outside the country.. has necessary features to get the job done.
Inconvénients
Very little. Importing client list. Setting up correct Address for email confirmation response.
Réponse de Thryv
Hi Curtis! I'm so glad to hear both you and your clients are loving Thryv! If there's ever any issues you need help with, or any questions we can answer, please don't hesitate to reach out! -Chandlor
Thryv Review
My Social media problems are being solved with Thryv. I will be able to be out there on social media a lot more and by doing so, hoping to grow my business more.
Avantages
Thryv is an easy program to use once the customer support walks you through it. Their customer support really makes sure that all the training you receive, you understand. Great system. I like how Thryv handles all the social media aspect of my business, so I don't have to take the time to post on every social media site out there.
Inconvénients
The only feature that I don't like about Thryv is that when I am scheduling clients, it will not let me input more than one service at a time for a client. I have to schedule one service at a time for clients, and that can be confusing for them because then they end up getting multiple txts about their appointment, and they don't know what time their actual appointment is scheduled for.
Réponse de Thryv
Hi Kathy! I'm so glad to hear Thryv is making managing your social media a breeze! I'm sorry to hear about your scheduling issue. If a phone call doesn't work, you can always reach out to us by emailing support@thryv.com for any questions or concerns you have! Thanks for the great feedback! -Chandlor
Caution
It was almost a week of nothing but a waste of my time and money. I told the rep what i wanted my software to do which is write and send invoices and estimates plus a lot more but to keep it short they knew i was going to have a problem with my invoices and they said nothing. Charged me 775.00 for a month of advertising plus service writing software. I spent a week learning how to use it and getting it all set up. Could of been avoided had they said their service writing software is useless and if they have been blocked by so many big email groups tells me they do some pretty shady stuff. I wanted nothing to do with their advertising my company name and ended it immediately. Of course when i ask about my refund that i want in full, they say their accounting office is in a 2 day meeting and it is wednesday, so we shall see come monday morning how honest they can be. If they just would of accepted my cancellation and immediately refunded my money I wouldnt even be writing this review . Hope this helps, i had been looking into thryv for several months prior and they seemed like a great software, completely took me by surprise. There answer was to have my customers whitelist them. Can you imagine sending a new customer an estimate but asking them to whitelist you first. Insanity at its best.
Avantages
I like that it advertised on over 60 sites supposedly
Inconvénients
I could not send emails to my customers, estimating would be 90% of my customers. Thryv.com emails have been blocked by AOL, AT&T, YAHOO, and apparently GMAIL too because i couldnt send an invoice to myself. My wifes SBCGLOBAL,NET worked very well. Yeah they dont bother to tell you this up front.
Réponse de Thryv
Hi Doug,
I'm very sorry to hear of the dissatisfaction and issues outlined in your review. The satisfaction of our clients means the world to us here at Thryv. This matter has been escalated and we'll be reaching out to soon to address all concerns.
Thanks,
Ed
Amazing business management software
Honestly, I've had an overall great experience with Thryv. They have great customer support and have the digital marketing tool of the future. Great price for the value.
Avantages
I love using the social media scheduling tool because it saves me a lot of time compared to before. I also use the appointment scheduler on a daily basis. The reminders help me remember all my appointments and help to remind my clients of the time. The website widgets have been a great addition and really help increase the amount of people contacting our business.
Inconvénients
Sometimes when I am trying to access my Thryv software via mobile, it just keeps loading but never opens. That can get a bit annoying. Also, sometimes the software can be a bit glitchy, not load in certain areas. Also, the social media scheduling tool sometimes randomly disconnects my social media profiles and cancels the posts I had scheduled. That is a bit annoying as well.
Réponse de Thryv
Hey Angelo! Thanks for the great review. We are always looking for ways to improve the quality of our product and fix bugs/glitches. We love having SEO Marketing Masters as part of our Thryv family! Let us know if you ever need anything. We're here to help. -Chandlor
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives
Thryv - Prix
Thryv - Prix
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives
Thryv - Fonctionnalités
Thryv - Fonctionnalités
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
Vidéos et tutoriels
Vidéos et tutoriels
Thryv - FAQ
Thryv - FAQ
Voici quelques-unes des questions fréquentes sur Thryv.
Q. Quels sont les types de licence disponibles pour Thryv ?
Types de licences disponibles pour Thryv :
Essai gratuit: Non disponible
Q. Quelles sont les principales fonctionnalités du logiciel Thryv ?
Nous n'avons pas d'informations sur les fonctionnalités de Thryv.
Q. Qui utilise Thryv ?
Utilisateurs habituels du logiciel Thryv :
Entreprises de taille moyenne, PME
Q. Dans quelles langues Thryv est-il disponible ?
Langues dans lesquelles Thryv est disponible :
anglais, français, allemand, hébreu, polonais, portugais, russe, espagnol
Q. Quels sont les types de licence disponibles pour Thryv ?
Nous n'avons pas d'informations sur les types de licences de Thryv.
Q. Thryv prend-il en charge les appareils mobiles ?
Appareils pris en charge par Thryv :
Android, iPhone, iPad
Q. Avec quelles applications Thryv peut-il s'intégrer ?
Applications s'intégrant à Thryv :
Cognito Forms, GoCanvas, HoneyBook, LiveChat, Mailchimp, Pardot, RightSignature, Shopify, Twitter, Wordpress
Q. Quelles sont les ressources d'aide disponibles pour Thryv ?
Ressources d'aide disponibles pour Thryv :
Support téléphonique, Support en ligne, Base de connaissances, Forum
I really have had a great experience. [SENSITIVE CONTENT HIDDEN] has been so helpful and he gets back to me quickly. It's a good feeling to have someone like this to help me.