Thryv - Présentation
Description du logiciel Thryv
Thryv is the all-in-one management software built for small business. Unlike other software, Thryv integrates features like contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more. Small businesses only need one tool, one login, and one screen to manage it all. Thryv works on iOS and Android-operated mobile device so business owners have completed access and visibility to Thryv on-the-go, 24/7.
Thryv starts with contact and customer management through its built-in, fully functional CRM. Businesses can manage their contact database, engage and nurture leads through scheduled communications, and gain insight into customers through enriched data analytics. Businesses can then communicate with contacts and customers through text (SMS) and email, all from one dashboard. Business owners can schedule automatic reminders to respond to client messages, or trigger appointment and payment reminders to clients in advance.
Businesses also use Thryv to establish an online presence, with consistent business listings across over 60 trusted sites as well as a custom web portal for engaging new and current clients. Thryv includes reputation management, so business owners can also monitor their online ratings and reviews, and respond to feedback quickly.
Thryv handles online appointment scheduling and booking management for one-on-one appointments, group classes, and other large-scale events. It includes calendar syncing, so business owners get insight into their staff's schedules. Schedule automatic reminders in advance to reduce the number of no shows. Let clients pay you upon booking, in advance, on a payment schedule or by installment, at the time of appointment, or later, all from Thryv. Thryv integrates with PayPal's Braintree to offer credit card processing and mobile card scanning at competitive, no surprises, rates.
Thryv - Présentation
Prix
Types de licence
Thryv - Fonctionnalités
Captures d'écran
Thryv - Avis
Thryv - Avis
One of the best business investments I’ve made!
Phenomenal!!
Thryving
I love it, my clients love it. It’s been user friendly for all. Definitely will recommend to all business people looking to have better control over their business and schedule. Website is rarely down. Bugs are usually fixed fairly quickly.
Great all-around business building system
We chose Thryv because its a powerful value add to our Business Acceleration Platform that is easy for our clients to understand and use. No rocket science!
Caution
It was almost a week of nothing but a waste of my time and money. I told the rep what i wanted my software to do which is write and send invoices and estimates plus a lot more but to keep it short they knew i was going to have a problem with my invoices and they said nothing. Charged me 775.00 for a month of advertising plus service writing software. I spent a week learning how to use it and getting it all set up. Could of been avoided had they said their service writing software is useless and if they have been blocked by so many big email groups tells me they do some pretty shady stuff. I wanted nothing to do with their advertising my company name and ended it immediately. Of course when i ask about my refund that i want in full, they say their accounting office is in a 2 day meeting and it is wednesday, so we shall see come monday morning how honest they can be. If they just would of accepted my cancellation and immediately refunded my money I wouldnt even be writing this review . Hope this helps, i had been looking into thryv for several months prior and they seemed like a great software, completely took me by surprise. There answer was to have my customers whitelist them. Can you imagine sending a new customer an estimate but asking them to whitelist you first. Insanity at its best.
Thryve review
Overall the experience has been okay. Our service manager has been awesome. CSR has taken the time to walk me through certain aspects of the product and has been working with us from the beginning. Before she came on board it was a stressful hassle to get the website looking how we wanted it. And it is frustrating when updates and fixes take a long time- like the current issues with AOL and Yahoo.
Comparatif avec les logiciels similaires : note globale
Comparer avec les alternatives
One of the best business investments I’ve made!
Avantages
It’s practically automatic. Reminders are sent to clients as well as opportunity to pay. I can easily set up ad campaigns and have emails for the promotion sent to all or as many of my contacts I want instantly. Customer service is above and beyond fantastic. My website is phenomenal and very user friendly. I could go on all day! Superb investment!
Inconvénients
Nothing I can think of. It’s all fabulous!
Réponse de Thryv
Hi Betty,
Such amazing feedback! Thank you for choosing Thryv as the all-in-one software for your small business!
- Ed
Thryving
I love it, my clients love it. It’s been user friendly for all. Definitely will recommend to all business people looking to have better control over their business and schedule. Website is rarely down. Bugs are usually fixed fairly quickly.
Avantages
Accessible anywhere at anytime inside and outside the country.. has necessary features to get the job done.
Inconvénients
Very little. Importing client list. Setting up correct Address for email confirmation response.
Great all-around business building system
We chose Thryv because its a powerful value add to our Business Acceleration Platform that is easy for our clients to understand and use. No rocket science!
Avantages
Extensive and easy to use marketing feature set. Easy to connect and move data between Thryv and other applications. Includes basic invoices and payment processing and can be connected to quickbooks seamlessly.
Inconvénients
The messaging system was a little off-putting til I understood its key value. You can't embed images or video, or add attachments. You also can't format text or use html. In other words, this will not replace regular email. However, it does allow you to track conversations whether by email or text messages in one place. That's valuable.
Caution
It was almost a week of nothing but a waste of my time and money. I told the rep what i wanted my software to do which is write and send invoices and estimates plus a lot more but to keep it short they knew i was going to have a problem with my invoices and they said nothing. Charged me 775.00 for a month of advertising plus service writing software. I spent a week learning how to use it and getting it all set up. Could of been avoided had they said their service writing software is useless and if they have been blocked by so many big email groups tells me they do some pretty shady stuff. I wanted nothing to do with their advertising my company name and ended it immediately. Of course when i ask about my refund that i want in full, they say their accounting office is in a 2 day meeting and it is wednesday, so we shall see come monday morning how honest they can be. If they just would of accepted my cancellation and immediately refunded my money I wouldnt even be writing this review . Hope this helps, i had been looking into thryv for several months prior and they seemed like a great software, completely took me by surprise. There answer was to have my customers whitelist them. Can you imagine sending a new customer an estimate but asking them to whitelist you first. Insanity at its best.
Avantages
I like that it advertised on over 60 sites supposedly
Inconvénients
I could not send emails to my customers, estimating would be 90% of my customers. Thryv.com emails have been blocked by AOL, AT&T, YAHOO, and apparently GMAIL too because i couldnt send an invoice to myself. My wifes SBCGLOBAL,NET worked very well. Yeah they dont bother to tell you this up front.
Réponse de Thryv
Hi Doug,
I'm very sorry to hear of the dissatisfaction and issues outlined in your review. The satisfaction of our clients means the world to us here at Thryv. This matter has been escalated and we'll be reaching out to soon to address all concerns.
Thanks,
Ed
Thryve review
Overall the experience has been okay. Our service manager has been awesome. CSR has taken the time to walk me through certain aspects of the product and has been working with us from the beginning. Before she came on board it was a stressful hassle to get the website looking how we wanted it. And it is frustrating when updates and fixes take a long time- like the current issues with AOL and Yahoo.
Avantages
I like that the dashboard is fairly easy to navigate and that when I need to update the website I can do so fairly quickly. There are some very unique features. I like that we can put coupons and buttons directly into the website.
Inconvénients
There is so much that the software can do that it is almost overwhelming. And there are some features that we just won't ever use. I really don't like when they have done software updates and major changes that they did not contact us to let us know that changes were coming and that we wouldn't be able to make changes. We update the website 2-3 times per month and this really messed up our program.
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives
Thryv - Prix
Thryv - Prix
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives
Thryv - Fonctionnalités
Thryv - Fonctionnalités
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
Vidéos et tutoriels
Vidéos et tutoriels
Plus d'informations sur Thryv
Plus d'informations sur Thryv
Thryv - Principales fonctionnalités
- Activity dashboard
- Advertising management
- Analytics/ROI tracking
- Appointment reminders
- Automatic reminders
- Booking management
- Calendar management
- Calendar sync
- Callback scheduling
- Campaign planning
- Campaign scheduling
- Chat
- Class scheduling
- Click-through tracking
- Client portal
- Communication management
- Contact database
- Contact import/export
- Content / blogging platform
- Credit card processing
- Custom fields
- Customer review platform
- Customer segmentation
- Customizable templates
- Electronic payments
- Email invitations & reminders
- Email tracking
- Estimating
- Event scheduling
- Feedback management
- Filtered views
- Interaction tracking
- Internal chat integration
- Invoice management
- Landing pages / web forms
- Lead segmentation
- Marketing automation integration
- Multi-channel marketing
- Online booking
- Online booking integration
- Opportunity management
- Permission management
- Quote management
- Quotes/proposals
- Ratings & reviews
- Recurring appointments
- Review monitoring
- SMS integration
- SMS marketing
- Search functionality
- Search marketing
- Segmentation
- Social marketing
- Social media monitoring
- Social network marketing
- Source tracking
- Tagging
Avantages
Thryv - FAQ
Thryv - FAQ
Voici quelques-unes des questions fréquentes sur Thryv.
Q. Quels sont les types de licence disponibles pour Thryv ?
Types de licences disponibles pour Thryv :
Essai gratuit: Non disponible
Q. Quelles sont les principales fonctionnalités du logiciel Thryv ?
Fonctionnalités du logiciel Thryv :
- Activity dashboard
- Advertising management
- Analytics/ROI tracking
- Appointment reminders
- Automatic reminders
- Booking management
- Calendar management
- Calendar sync
- Callback scheduling
- Campaign planning
- Campaign scheduling
- Chat
- Class scheduling
- Click-through tracking
- Client portal
- Communication management
- Contact database
- Contact import/export
- Content / blogging platform
- Credit card processing
- Custom fields
- Customer review platform
- Customer segmentation
- Customizable templates
- Electronic payments
- Email invitations & reminders
- Email tracking
- Estimating
- Event scheduling
- Feedback management
- Filtered views
- Interaction tracking
- Internal chat integration
- Invoice management
- Landing pages / web forms
- Lead segmentation
- Marketing automation integration
- Multi-channel marketing
- Online booking
- Online booking integration
- Opportunity management
- Permission management
- Quote management
- Quotes/proposals
- Ratings & reviews
- Recurring appointments
- Review monitoring
- SMS integration
- SMS marketing
- Search functionality
- Search marketing
- Segmentation
- Social marketing
- Social media monitoring
- Social network marketing
- Source tracking
- Tagging
Q. Qui utilise Thryv ?
Utilisateurs habituels du logiciel Thryv :
Entreprises de taille moyenne, PME
Q. Dans quelles langues Thryv est-il disponible ?
Langues dans lesquelles Thryv est disponible :
anglais, français, allemand, hébreu, polonais, portugais, russe, espagnol
Q. Quels sont les types de licence disponibles pour Thryv ?
Nous n'avons pas d'informations sur les types de licences de Thryv.
Q. Thryv prend-il en charge les appareils mobiles ?
Appareils pris en charge par Thryv :
Android, iPhone, iPad
Q. Avec quelles applications Thryv peut-il s'intégrer ?
Applications s'intégrant à Thryv :
Cognito Forms, GoCanvas, HoneyBook, LiveChat, Mailchimp, Pardot, RightSignature, Shopify, Twitter, Wordpress
Q. Quelles sont les ressources d'aide disponibles pour Thryv ?
Ressources d'aide disponibles pour Thryv :
Forum, Base de connaissances, Support en ligne, Support téléphonique
Phenomenal!!