VINCLE CRM

VINCLE CRM

Real-time collaboration & customer relationship management

4.2/5 (17 avis)

VINCLE CRM - Présentation

VINCLE CRM provides real-time collaboration for sales, marketing, customer service staff, and managers, allowing users to manage territories and contacts, schedule meetings, upload and store documents, record expenses, receive real-time notifications, analyze sales activity and ROI, and more.

With VINCLE CRM, users can manage their customer data through integrations with ERP systems including Microsoft Dynamics and SAP. The software aims to provide users with a 360-degree view of their business by integrating all business processes. Visits and routes can be planned using a range of criteria, with an integrated map for route visualization and optimization. Expenses can be recorded and tracked, and users can view automated reports on sales and commercial activity. The internal messaging system enables the communication of strategic and administrative information about each client. VINCLE CRM also offers support for multiple languages and currencies, enabling international business.

Prix

À partir de
25,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Europe, Amérique latine, Afrique et Moyen-Orient, États-Unis

Langues

anglais, français, portugais, espagnol

VINCLE CRM - Avis

Note globale
4.2/5
94% d'avis positifs
5
Excellent
11
Très bien
1
Moyen
0
Médiocre
0
Horrible
Adrian S.
Traduire avec Google Translate

In the beginning I did have problems to communicate, but the new versions quickly solved the problem

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 04/07/2018
Provenance de l'avis : Capterra

Avantages

The software is intuitive and easy to use for the users. The multiple options it has really make your work easier; the planning assistant, for example, really help you to successfully complete your routes.

Inconvénients

The planning assistant option can be confusing if you've planned the visit to a particular place and the next day that same place still appears in the app. In the agenda, in the monthly vision version, I would like to see which centers I have visited instead of the number of centers.
Lastly, I think it's a mistake not to include the type of offer in the prices, in the audit section, as this can lead to some mistakes in the audit of products.

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit

6.0/10
Alicia A.
Traduire avec Google Translate

In general, it brings me peace of mind since I don't have to worry about losing any information

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 04/07/2018
Provenance de l'avis : Capterra

Avantages

It's a very simplified app, which makes it very easy to use. It's simple and quick in general. I like having the option of programming my route and being able to see that I've completed all of my visits; this way, it's impossible for me to forget any of them

Inconvénients

In their agenda, in the monthly visión particularly, I would prefer to see the name of each center instead of the number of centers par day. This way, my planning time would be shorter.
Another thing I don't like is having to calculate the Price of the offer (i.e, buy 2 get 1 free or 2nd unit 70% off) and that it can lead us to make many mistakes if you're in a hurry

Note détaillée

Simplicité d'utilisation

Eloísa N.
Traduire avec Google Translate

Really useful tool to manage your sales activity in-store

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 12/07/2018
Provenance de l'avis : Capterra

Avantages

I can keep organized at work thanks the smart agenda. With an intuitive planning interface I may ensure all POS have been visited, independently of how many assigned customers I have.
Smart library is really cool, with lots of mush-have documents needed on your work. It's a mandatory element to solve critical request on the POS that need a clear and quick answer.
Data collection in-store is intuitive and easy to carry out.

Inconvénients

Slow communications sometimes, due it depends on Internet coverture, fortunately you can work offline, so you can keep working without losing information.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Oscar L.
Traduire avec Google Translate

It changed the game for our sales workforce in terms of efficiency, reliability and speed

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 12/07/2018
Provenance de l'avis : Capterra

We have standarized sales processes through our sales reps, we can interact in real time with our customers and the sales tools that the reps have available allow them to work far more efficiently than before

Avantages

Broad functional coverage. Flexibility to adapt to different requirements. Vendor understanding about the sales processes and operations. Easy to use

Inconvénients

Software allows to develop customizations in case the standard is not enough to cover your processes. As usual, the more you customize the software the more unstable becomes. If data volume to be transferred between BackOffice and mobile devices is big, performance is affected

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Laura M.
Traduire avec Google Translate

Useful tool to carry out sales activity in-store and get relevant information about progress from BO

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 02/07/2018
Provenance de l'avis : Capterra

Avantages

Vincle is really friendly, agile and intuitive software. Real time analytics about reached results, are available anywhere, and they allow managers and directors improve go-to-market approach with better decisions. Likewise, you count on a large list of reports available to present sales progress to customers, with a really positive impact on the add value of our services on each visit.

Inconvénients

You may spend some time on data introduction. There are a lot of relevant information you may fill in at Vincle.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

VINCLE CRM - Prix

À partir de
25,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Contact VINCLE for full pricing information.

VINCLE CRM - Fonctionnalités

  • Notifications automatiques
  • Rapports et statistiques

  • API
  • Base de données de clients
  • Base de données de contacts
  • Champs personnalisables
  • Gestion des calendriers
  • Importation et exportation de données
  • Intégration CRM
  • Intégration de tiers
  • Intégration des e-mails
  • Intégration des médias sociaux
  • Intégration mobile
  • Modèles personnalisables
  • Paiements électroniques
  • Rappels automatiques
  • Rapports personnalisables
  • Stratégie de marque personnalisable
  • Suivi des activités
  • Tableau de bord d'activités

Plus d'informations sur VINCLE CRM

VINCLE CRM - Principales fonctionnalités

  • Call logging
  • Corporate library
  • Expense notes
  • Geo-positioning
  • Interaction tracking
  • Internal chat integration
  • Notifications
  • Quotes/proposals
  • Reporting & analytics
  • Route/visit planning
  • Segmentation

Avantages

  • Master customer and product data is maintained through integrations with ERP systems, including SAP and Microsoft Dynamics.

  • Customer visits and routes can be planned based on location criteria, campaign, frequency, and more, with geo-positioning and map-based route management.

  • The corporate library provides users with access to all of their multimedia content at any time.

  • The internal messaging system enables the communication of general and specific alerts for each client.

  • Expenses can be recorded and tracked with expense notes, and users can generate reports on sales activity by role.

  • VINCLE CRM - FAQ

    Voici quelques-unes des questions fréquentes sur VINCLE CRM.

    Q. Quels sont les types de licence disponibles pour VINCLE CRM ?

    Types de licences disponibles pour VINCLE CRM :

    À partir de: 25,00 $US/mois

    Type de licence: Abonnement

    version d'essai gratuite: Non disponible

    Contact VINCLE for full pricing information.

    Q. Quelles sont les principales fonctionnalités du logiciel VINCLE CRM ?

    Fonctionnalités du logiciel VINCLE CRM :

    • Call logging
    • Corporate library
    • Expense notes
    • Geo-positioning
    • Interaction tracking
    • Internal chat integration
    • Notifications
    • Quotes/proposals
    • Reporting & analytics
    • Route/visit planning
    • Segmentation

    Q. Qui utilise VINCLE CRM ?

    Utilisateurs habituels du logiciel VINCLE CRM :

    Grandes entreprises

    Q. Dans quelles langues VINCLE CRM est-il disponible ?

    Langues dans lesquelles VINCLE CRM est disponible :

    anglais, français, portugais, espagnol

    Q. Quels sont les types de licence disponibles pour VINCLE CRM ?

    Types de licences disponibles pour VINCLE CRM:

    Abonnement

    Q. VINCLE CRM prend-il en charge les appareils mobiles ?

    Nous n'avons pas d'informations sur les appareils pris en charge par VINCLE CRM.

    Q. Avec quelles applications VINCLE CRM peut-il s'intégrer ?

    Applications s'intégrant à VINCLE CRM :

    Microsoft Dynamics CRM, SAP Business One

    Q. Quelles sont les ressources d'aide disponibles pour VINCLE CRM ?

    Ressources d'aide disponibles pour VINCLE CRM :

    Support en ligne, Support téléphonique