RQ Retail Management
Système de gestion de commerce de détail et de point de vente pour les détaillants spécialisés
4,3 /5 (53 avis) Donnez votre avis !RQ Retail Management - Présentation
Description du logiciel RQ Retail Management
RQ Retail Management d'iQmetrix est un système de gestion de points de vente et de commerce de détail complet destiné aux détaillants spécialisés. Celui-ci offre des outils pour la gestion client et des ressources humaines, le suivi des inventaires, la surveillance des comptes, le reporting et l'analytique, le marketing, etc. Le système cloud de gestion de commerce de détail vise à permettre aux équipes de vente d'offrir une expérience client améliorée sur le point de vente et par le biais de leurs processus de gestion.
Le point de vente RQ permet de fournir au personnel de ventes les outils nécessaires au traitement des demandes client et des achats en fournissant des flux de travail simplifiés pour les processus de vente. RQ facilite l'exécution des transactions depuis n'importe quel emplacement du magasin avec l'optimisation pour mobiles et tablettes. L'interface peut être connectée à des appareils matériels ou à des systèmes de paiement complets pour fournir un écosystème d'achat de bout en bout. Le PDV RQ propose des fonctions intégrées telles que des indicateurs de vente suggestive et de compatibilité pour aider le personnel de ventes à proposer les compléments les mieux adaptés à chaque client ou à vendre des produits complémentaires pertinents.
RQ Retail Management s'intègre aux applications tierces telles que les systèmes de traitement de paiement automatisé et les bibliothèques fiscales pour des flux de travail transparents. Le système peut également être connecté à l'outil de traitement des commandes Dropship pour configurer les livraisons en magasin et garantir que les clients ne quittent jamais la vente les mains vides. RQ facilite également le suivi d'inventaire et permet aux entreprises de fournir aux clients une navigation libre-service dans les inventaires physiques et virtuels en magasin, sur n'importe quel appareil mobile ou tablette. Les autres fonctionnalités de RQ incluent une base de données de CRM intégrée, une gestion comptable pour le suivi des achats et des commissions, des rapports en temps réel sur tous les aspects de l'activité, des outils de RH pour la planification du personnel et les demandes de congés, la création de campagnes marketing ciblées, etc.
RQ Retail Management - Présentation
Prix
Types de licence
RQ Retail Management - Fonctionnalités
Médias
RQ Retail Management - Avis
RQ Retail Management - Avis
I've been using RQ for many many years now absolutely love how easy it is to use. Great tech...
Best retail software out there hands down!
RQ from iQMetrix - a brief review
Con company
Best option available
For the most part things are very good but there are some features that make things harder than they should be, and it seems with every software update we get a new glitch.
Good Product For Cellular Dealer Channel
Overall great and would recommend to all cellular dealers for each carrier.
Comparatif des alternatives : note globale
Comparer avec les alternatives
I've been using RQ for many many years now absolutely love how easy it is to use. Great tech support
Avantages
Easy of use. Navigation, reports, widgets, cash management functions. Everything about rq is just right for retail.
Inconvénients
When they do have a software update it resets all my favorites, my favorite reports and homepage layout. Only thing.
RQ from iQMetrix - a brief review
Avantages
The best parts of this software are perhaps not features of the software at all, but rather the support you receive from the company. In email, phone, and online message boards, iQMetrix truly responds to its users and community in a way that goes beyond any expectations. They also hold training events and summits for their community and users to network and discover, which have been instrumental in propelling our knowledge and usage of the software.
The software itself is generally intuitive and easy to use. Its layout makes it very easy for anyone who is new to the program to pick up the methods and perform sales and other basic tasks with little to no training.
The deeper you dig into the program, the more you realize just how comprehensive the power to control everything in the company can be through this single source. The obvious management portions are there for inventory, operations, and finance, but the real gem is the suite of reporting that is baked in to the system. While there is very little you are unable to find using the baked-in reporting, any further reporting can be augmented by exporting these reports to Excel and using your own analytics teams to dive deeper into the data.
For advanced users, there is a business intelligence module that allows intermediate and experienced database users complete freedom to query their database. This provides the ultimate flexibility in building custom reports and allows for the automation and scheduling of reports. The automated reports can setup to email individuals or groups in a variety of formats. The BI module is my favorite part of the software.
Inconvénients
The main gripes I have with the software stem from the clearly underdeveloped sections. While the vast majority of the software works well, there are often very small details that could be implemented that would save vast amounts of time and energy. That being said, the competitors we've used in the past simply do not hold up well, even to the underdeveloped tools in RQ. The vast majority of the software is easy to use and intuitive.
Con company
Avantages
RQ4 on its face is a great POS tool with the one positive that it seemed to provide more detailed reports than most other POS software available.
Inconvénients
RQ4 was constantly doing updates which caused a lot of the functionality of the POS sofware to actually work. The updates created more bugs than what they were supposedly being created to fix. On top of the fact that these "updates" took away useful features most of the time because software writers were listening to "customer advice" and wrote in changes that had illogical practicality for actual end-users. Lastly, my recommendation is to not use this company--go somewhere else. We were a customer for over 7 years and when we had to close our doors, we were told that RQ4's (iQmetrix) contract involved a clause in which they could auto-renew every year--which sounds fine until you learn about the rest of the contract clause...in that if your contract is set for auto-renewal on Dec. 31st, AND you don't cancel within 60 days of your auto-renewal date, say you cancel on Nov. 1st in this scenario, RQ4 is obligating you to pay an entire year of services for the following year! So whatever you do, don't use this company! They operate on criminal contract practices.
Best option available
For the most part things are very good but there are some features that make things harder than they should be, and it seems with every software update we get a new glitch.
Avantages
RQ does what we need to for our cellular sales company. It houses all of our inventory, sales, goals, commissions, employee reporting, and more.
Inconvénients
It does not preserve historical data or allow you to future date changes such as reconciliation, chargebacks to commissions, etc. The coupons do not have flexibility in how you can offer a promo and they force return when they shouldn't.
Good Product For Cellular Dealer Channel
Overall great and would recommend to all cellular dealers for each carrier.
Avantages
The ease in inputting a sale in the system when scanner and computers are working in sync. The reporting functionality to show how much money the sales rep and the store generated for the sale.
Inconvénients
The slow down periods when multiple people are running reports all at the same time. For instance big holiday shopping times all store locations wouldn't be able to run sales reports.
Comparatif des alternatives : recommandation utilisateur
Comparer avec les alternatives
RQ Retail Management - Prix
RQ Retail Management - Prix
Comparatif des alternatives : rapport qualité-prix
Comparer avec les alternatives
RQ Retail Management - Fonctionnalités
RQ Retail Management - Fonctionnalités
Comparatif des alternatives : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
RQ Retail Management - FAQ
RQ Retail Management - FAQ
Voici quelques-unes des questions fréquentes sur RQ Retail Management.
Q. Quels sont les types de licence disponibles pour RQ Retail Management ?
Types de licences disponibles pour RQ Retail Management :
Type de licence: Abonnement
Essai gratuit: Non disponible
Q. Quelles sont les principales fonctionnalités du logiciel RQ Retail Management ?
Nous n'avons pas d'informations sur les fonctionnalités de RQ Retail Management.
Q. Qui utilise RQ Retail Management ?
Utilisateurs habituels du logiciel RQ Retail Management :
PME, Grandes entreprises, Entreprises de taille moyenne
Q. Dans quelles langues RQ Retail Management est-il disponible ?
Langues dans lesquelles RQ Retail Management est disponible :
anglais
Q. Quels sont les types de licence disponibles pour RQ Retail Management ?
Types de licences disponibles pour RQ Retail Management:
Abonnement
Q. RQ Retail Management prend-il en charge les appareils mobiles ?
Nous n'avons pas d'informations sur les appareils pris en charge par RQ Retail Management.
Q. Avec quelles applications RQ Retail Management peut-il s'intégrer ?
Applications s'intégrant à RQ Retail Management :
Humanity
Q. Quelles sont les ressources d'aide disponibles pour RQ Retail Management ?
Ressources d'aide disponibles pour RQ Retail Management :
Support téléphonique, Support en ligne, FAQ
Best retail software out there hands down!