--- description: Zoho CRM Plus : qu'en pensent les utilisateurs ? Lisez les avis sur Zoho CRM Plus, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho CRM Plus - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de fidélisation client](/directory/204/customer-loyalty/software) > [Zoho CRM Plus](/software/113643/zoho-crmplus) # Zoho CRM Plus Canonical: https://www.getapp.fr/software/113643/zoho-crmplus Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/113643/zoho-crmplus?page=2) > Zoho CRM Plus étant une plateforme unifiée, c'est la solution idéale pour les entreprises qui cherchent à offrir une expérience client améliorée avec une administration simplifiée, un engagement client omnicanal, un marketing sur les réseaux sociaux, des analyses puissantes, une IA intégrée, des chatbots intelligents, etc. > > Conclusion : 71 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 71 Avis | | Simplicité d’utilisation | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.1/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Zoho - **Entreprise fondée en**: 1996 ## Contexte commercial - **Prix à partir de**: 45,65 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, catalan, chinois, coréen, croate, créole haïtien, danois, espagnol, estonien, finnois, grec, irlandais, italien, japonais, néerlandais, polonais, portugais, portugais brésilien, portugais européen, tchèque, turc, ukrainien - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 210 de plus ## Fonctionnalités - API - Alertes/Notifications - Analyse de texte - Analyse des sentiments - Analyse prédictive - Automatisation du marketing - Base de données de clients - CRM - Campagnes multiples - Champs personnalisables - Chat et messagerie - Collecte de données multicanal - Communication multicanal - Contrôles/Permissions d'accès - Création de contenu - Enquêtes clients - Enquêtes et feedback - Fonction de glisser-déposer - Formulaires personnalisables - Gamification ## Intégrations (19 au total) - Docusign - Dropbox Business - Eventbrite - Google Ads - Google Workspace - Mailchimp - Microsoft 365 - Microsoft Outlook - Microsoft Word - SurveyMonkey - Twilio - Ytel - Zoho BugTracker - Zoho Cliq - Zoho Creator ... et 4 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de fidélisation client](https://www.getapp.fr/directory/204/customer-loyalty/software) ## Catégories connexes - [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software) - [Logiciels de relation client](https://www.getapp.fr/directory/650/customer-engagement/software) - [Logiciels de fidélisation client](https://www.getapp.fr/directory/204/customer-loyalty/software) - [Logiciels de satisfaction client](https://www.getapp.fr/directory/1029/customer-satisfaction/software) - [Logiciels CRM](https://www.getapp.fr/directory/230/crm/software) ## Logiciels similaires 1. [Salesforce Sales Cloud](https://www.getapp.fr/software/90378/salesforce) — 4.4/5 (18782 reviews) 2. [HubSpot CRM](https://www.getapp.fr/software/102533/hubspot-crm) — 4.5/5 (4458 reviews) 3. [Zoho CRM](https://www.getapp.fr/software/9908/zoho-crm) — 4.3/5 (6973 reviews) 4. [Bigin by Zoho CRM](https://www.getapp.fr/software/142099/bigin-by-zoho-crm) — 4.7/5 (730 reviews) 5. [Pipedrive](https://www.getapp.fr/software/90507/pipedrive) — 4.5/5 (3050 reviews) ## Avis ### "Easy CRM With other Zoho Software Integration" — 4.0/5 > **Cory** | *18 septembre 2018* | Hôpitaux et soins de santé | Taux de recommandation : 7.0/10 > > **Avantages**: I like the far reaching functions of the many Zoho softwares that can be integrated together. > > **Inconvénients**: There's some things that aren't as intuitive as something maybe such as Salesforce. ----- ### "Started with a free account, upgraded as my business expanded. Never been happier with the service." — 5.0/5 > **Utilisateur vérifié** | *12 octobre 2018* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: I have been using this service for almost three years now. I love the variety of the apps available at my disposal, i can manage my clients, my team and all of my projects and all of the varying facets that are attached to each, in a compartmentalised way where only the people see what I want them to see, yet all can communicate with ease within various limits. This system has enabled me to manage a multitude of software projects, dev teams and potential and existing clients in a timely manner and with relative ease. The suite of mobile apps also keeps me on track while i'm travelling or otherwise away from keyboard. If anything it keeps me guilty of working too much\! > > **Inconvénients**: There is little to complain about this software as far as my experience goes. I enjoy using it, the interface is user-friendly and well thought out, the experience is generally pleasant with little to few errors that I can recall with around 3 years of usage. There was reportedly a down earlier this year thanks to an autmated mix up with the hosting provider that zoho used, but we never felt so much as a whisper of downtime. I also understand that they swtiched to cloudflare immediately and mitigated the issue. > > I feel that my last few paragraphs have elaborated on this adequalty. ----- ### "Zoho CRM Plus" — 3.0/5 > **Elizabeth** | *26 novembre 2018* | Services aux consommateurs | Taux de recommandation : 8.0/10 > > **Avantages**: We have been using Zoho for a little under two years now and I must say, it has really helped a lot with organization. We get tons of calls a day and it make every call so easy to just type in a key word to pull up the account and have their info available so quick. > > **Inconvénients**: Nothing really I can negative about this software. At times it does randomly log me out and says I cant get access but that does not last very long. > > Overall Zoho CRM Plus is great, really look that we have all account info all on one screen and available within secs. ----- ### "Helps To Manage All The Leads" — 4.0/5 > **Diksha** | *31 janvier 2023* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: I can access information about customers, notes, attachments, contacts, tasks, and emails pertaining to communications, deals, etc. in one location. One of Zoho CRM Plus's top features, SalesIQ aids with live chat and visitor tracking. The email blaster is a great function because it speeds up bulk emailing. > > **Inconvénients**: The only challenging component for us was managing customer tickets because it was time-consuming to create them or ask customers to do so. Previous notes and saved notes cannot be changed. > > For salespeople, Zoho CRM is a really useful tool. Its user interface is quite simple to comprehend. ----- ### "All-in-one Features, Somewhat Inconvenient UI" — 4.0/5 > **Utilisateur vérifié** | *9 mars 2021* | Hôpitaux et soins de santé | Taux de recommandation : 9.0/10 > > **Avantages**: The Zoho platform has everything you could ever need to run a business. This is especially critical for smaller organizations or those with a small budget. While there may be better alternatives for specific features, Zoho can provide all of them together at a comparable quality and remove the headache of integrating/managing different platforms. Out of the box, your data is not siloed. > > **Inconvénients**: Zoho's UI, especially for admins, could be designed better for speed/convenience (access/edit settings faster) and for clarity (new users may have unnecessary difficulty navigating the interface). > > In all, Zoho's suite of products is under-priced for its potential. Zoho CRM Plus is a great place to start, but implementing their Zoho One platform (access to all of their applications) represents the biggest bang for your buck. ----- Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/113643/zoho-crmplus?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/113643/zoho-crmplus) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées