--- description: Bandwidth : qu'en pensent les utilisateurs ? Lisez les avis sur Bandwidth, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bandwidth - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de VoIP](/directory/107/voip/software) > [Bandwidth](/software/113339/bandwidth) # Bandwidth Canonical: https://www.getapp.fr/software/113339/bandwidth Page : 1/7\ Suivant: [Page suivante](https://www.getapp.fr/software/113339/bandwidth?page=2) > Bandwidth offre une suite de produits API pour les entreprises et les développeurs qui souhaitent ajouter à leurs logiciels et applications la possibilité de passer des appels vocaux, des SMS 2FA sécurisés, des MMS ou des appels d'urgence, tout en accédant à des services SIP de trunking, de routage, de vérification d'adresses et de portage de numéros. > > Conclusion : 131 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 131 Avis | | Simplicité d’utilisation | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Bandwidth.com - **Pays**: Austin, É.-U. - **Entreprise fondée en**: 2005 ## Contexte commercial - **Prix à partir de**: 0,35 $US - **Type de licence**: (Version gratuite disponible) (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - API - Alertes/Notifications - Audio/Video Conferencing - CTI (couplage téléphonie informatique) - Chat et messagerie - Communications unifiées - Conception d'API - Conférences - Conférences téléphoniques - Connexion VoIP - Contrôles/Permissions d'accès - Enregistrement des appels - Filtrage d'appels - Gestion de la communication - Gestion des centres d'appel - IVR - Liaisons SIP - Messagerie SMS - Messagerie vocale - Monitoring ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de VoIP](https://www.getapp.fr/directory/107/voip/software) ## Catégories connexes - [Logiciels de VoIP](https://www.getapp.fr/directory/107/voip/software) - [Logiciels de téléphonie](https://www.getapp.fr/directory/294/telephony/software) - [Logiciels de gestion d'API](https://www.getapp.fr/directory/559/api-management/software) - [Logiciels de communication cloud](https://www.getapp.fr/directory/1631/cloud-communication-platform/software) ## Logiciels similaires 1. [Microsoft Azure](https://www.getapp.fr/software/1022/azure) — 4.6/5 (1953 reviews) 2. [Telnyx Suite](https://www.getapp.fr/software/116979/telnyx) — 4.8/5 (195 reviews) 3. [JustCall](https://www.getapp.fr/software/2047760/justcall) — 4.1/5 (224 reviews) 4. [Twilio](https://www.getapp.fr/software/90610/twilio-communications-platform) — 4.4/5 (502 reviews) 5. [3CX](https://www.getapp.fr/software/103409/3cx) — 4.4/5 (465 reviews) ## Avis ### "I have multiple access, dashboard, support, Voice\&Text Messaging & 911. I find them all easy to use" — 5.0/5 > **Dorothy** | *20 juin 2018* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: I like the feature ability on individual numbers, I also like the number porting and the ability to go back and retrieve old records. I particularly like the way we are able to set up our sub-accounts with the appropriate locations, and the ease of access to locate numbers associated with each location. > > **Inconvénients**: That I have 4 login locations. Also, when removing numbers from a location, I have found that I can only remove/disconnect 1 number at a time. > > It allows us to provide our customers service, with the ability to timely maintain that service. ----- ### "User Friendly Portal for Ordering and Porting Telephone Numbers" — 4.0/5 > **Utilisateur vérifié** | *27 novembre 2019* | Télécommunications | Taux de recommandation : 9.0/10 > > **Avantages**: It is so easy to find Telephone numbers using the portal especially now that it is updated. Ordering CNAM, DL are easy too. You won't be taken to so many steps. Navigating the portal won't need a formal training, you can simply tour your self and be able to see what you need. > > **Inconvénients**: Porting Telephone numbers, there is NO WAY to remove and add numbers. You will still need to cancel and re-key which is very time consuming. It's like starting from scratch. Also, since the portal had the update, the partial porting will really need you to supply information which I think are okay even without those, example the next BTN for the remaining numbers since other carriers do not need this. For off-net port, you really cannot choose the time of port. This is not good for customers who reschedule during the port date. > > Overall, the portal is user friendly and is useful. ----- ### "A Disastrous Experience with Bandwidth" — 1.0/5 > **Zubair** | *16 novembre 2023* | Services et technologies de l'information | Taux de recommandation : 0.0/10 > > **Avantages**: At the moment none, maybe that will change in the future. > > **Inconvénients**: Profound disappointment and frustration with Bandwidth's A2P SMS Program and Account Managers, which has been nothing short of a nightmare. In August 2022, we were excitedly enrolled in their A2P program, expecting a tailored service that would cater specifically to our needs. However, to this day we are being asked to fill out form after form, re-register. We have yet to send a single message in over a year since apparently being onboard into A2P SMS product. Firstly, the lack of clarity and direction from Bandwidth is appalling. Despite our explicit request for a rollout in just one country, Bandwidth presented us with a plan for a global rollout in 120 countries. This not only demonstrates a lack of attention to our specific needs but also reflects poor communication and understanding on their part. // Hidden Transaction Fees The financial aspect of our experience has been equally frustrating. We recently discovered, much to our dismay, that we have been charged an additional 3% for having a card on file - a fact that was never communicated to us with a dedicated account manager, a single email nor listed on any of our invoices. This lack of transparency and proactiveness in billing practices is unacceptable and reflects poorly on Bandwidth's business ethics. Moreover, the constant change in account managers has led to a chaotic and disjointed service experience. With three different account managers (ie \[sensitive content hidden\] and now \[sensitive content hidden\]) in 12 months, continuity and understanding of our project suffered greatly. This resulted in mixed messaging, particularly concerning the advice to bulk buy 10-DLC numbers. The cumulative effect of these issues has been a significant loss of trust in Bandwidth and a sense of shared revenue loss. The program, which was supposed to be a stepping stone to greater success, turned into a source of continuous frustration and disappointment. In conclusion, our experience with Bandwidth has been extremely negative. The lack of focus on our specific needs, poor communication, hidden charges, and inconsistent account management have all contributed to a situation where our expectations have been thoroughly unmet. I'm compelled to share this experience openly as a caution to others who might consider engaging with Bandwidth for similar services. We expected professionalism and efficiency but were met with a series of letdowns that have significantly impacted our business. ----- ### "A useful partner with a broad range of solutions" — 4.0/5 > **Utilisateur vérifié** | *30 juin 2022* | Télécommunications | Taux de recommandation : 7.0/10 > > **Avantages**: Bandwidth's services cover just about every telephony based need a customer could have, and are supported by a dedicated team of support staff. > > **Inconvénients**: The pricing of services could be more competitive. ----- ### "The Bandwidth Dashboard is very easy to use" — 5.0/5 > **Utilisateur vérifié** | *19 juin 2018* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: I like that you can request changes by adding notes to the existing port order or you can call into Bandwidth porting team and they can update the port request for you. > > **Inconvénients**: Although I am not sure if this is part of the software or if it is the losing carrier, i have notice several times that my customer requested date receives FOC, then the system supps the order and changes the date to something other than originally requested. ----- Page : 1/7\ Suivant: [Page suivante](https://www.getapp.fr/software/113339/bandwidth?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/113339/bandwidth) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées