Le premier système POS conçu pour les files d’attente, commandes à emporter
et clients pressés.
This POS allowed us to centralize all the information in put it all in a cloud that is accessible from many devices. This has allowed our company to work more effectively and improve the customer experience by reducing the processing time of the orders. Would highly recommend!
Very user friendly, easy to install and set up. Our employees understand how to use it very easily and emphasize that it reduced the line up time we had with our previous system. It looks very sleek because it is just an iPad and paying terminals, which allows to have more counter-top space. The customer service is very personalized, always willing to develop to help our needs. In addition, the reports are all online and we can manage all of our restaurant locations under one dashboard.
no cons so far. Every challenge we had was right away addressed by their customer service and we managed to find solutions that were tailored to our needs.
Working with Koomi was one of the most important decisions we could have ever made for our cafe. Their software is so easy to use and it is so customizable. It's a breeze in rushes and new staff catch on in minutes. Seriously. Working the till/POS has never been so fast in serving customers quickly and accurately, and Koomi is the difference. Their support team is the best I've ever seen and highly recommend them.
Nothing much, actually. It's been such a positive experience from the start.
Koomi app is one of our key partners! Koomi's team is right over the phone with me as soon as I need it. We are always welcome to share ideas, to report observation on little details to push further (development) and even to ask for features to come!
It just make my business management such easy and fun, day-after-day!
Koomi is a must to have for a quick and efficient business operation set up (a coffee shop is mine).
This app is easy to understand for a business manager and such a user friendly tool for employe's training. You can create a menu in few minutes... Adding new items (live at work) or launching quick promo right before the opening hours (from home) and composing options groups on items are cool and simple features you just want.
I also love the charts (sale/hour) that make me feel the beat of my business when I'm away of the shop!
No major cons for me. Manage the way you share the wifi on spot and you'll get a better feed/response on the network for your Koomi!
Koomi has been a really, really great tool for Palm Lane. We love how straightforward it is to train staff on. I can't wait to see how we both can grow to better streamline processes in the future.
It's super simple to teach, easy to use and straightforward. Having the iPad setup is a simple tool for our business to use. I also love the app integration and hope that as our business grows, the Koomi Palm Lane app will become the most used app for guest's to use.
I do have a few wishlist items: the ability to "out of stock" items via the app directly, breaking down menu screens so that if we click on a salad it then leads to Protein Options, Salad Dressing Options, etc. (currently it's one giant list that you scroll through), for the Dine-In option via the App, the ability for the guest to choose a table number, some more analytics at the end of the day (better breakdown of "for here" or "to go" processed orders rather than scrolling through the master report).
It's super easy and simple to use. All my employees find it user friendly.
Two things would be easier:
1) It would help a lot to have different colors for the different groups (in the options). This way, it would be easier to scan and find the option that we want to select within all the groups.
2) It would be easier if we could correct one or many things after having clicked «check out». If the customer changes his mind after we have clicked «check out», we have to delete the complete order and then enter it all over again with the one correction.
Thank you for your review and feedback.
2) You mentioned that you were not able to delete any items after clicking "Checkout". You can actually swipe left on an item to delete it even after having clicked "Checkout".
When in doubt on using Koomi POS, please give our support team a call - we are always happy to help!
The Koomi Team
À partir de $69 par mois.
Augmentez vos revenus de commandes à emporter et préparez les commandes rapidement avec l’application mobile Koomi+, Koomi Master et Koomi Rover pour les files d’attente.
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Voici quelques-unes des questions fréquentes sur Koomi.
Types de licences disponibles pour Koomi :
À partir de: 69,00 $US/mois
Type de licence: Abonnement
version d'essai gratuite: Disponible
À partir de $69 par mois.
Fonctionnalités du logiciel Koomi :
Utilisateurs habituels du logiciel Koomi :
Entreprises de taille moyenne, PME
Langues dans lesquelles Koomi est disponible :
Types de licences disponibles pour Koomi:
Appareils pris en charge par Koomi :
Applications s'intégrant à Koomi :
7Shifts, 7Shifts, Square for Restaurants
Ressources d'aide disponibles pour Koomi :
Support en ligne, Support téléphonique, Tutoriels vidéo