Lexop - Prix, fonctionnalités, avis et comparateur de logiciels

Lexop

Spend less time on business-critical emails.

4.7/5 (11 avis)

Lexop - Présentation

Lexop is a certified email and file sharing tool designed for law firms which is built to manage legally sensitive communications between internal and external contacts. With tools for sending emails, sharing files, collecting documents, and gaining consent, Lexop provides an all-in-one legal communications solution.

In order to aid communications for law firms and their clients, Lexop facilitates the creation and sending of emails and documents through certified email in order to avoid the use of fax, bailiff, or process servers. Documents sent through Lexop are delivered to recipients through their usual email client, and senders can track the progress of the retrieval with status updates for ‘delivered’, ‘opened’, ‘downloaded’, and other stages of the email process. Status updates also contain a timestamp so that users know when exactly an email was delivered or a file downloaded.

With Lexop, users also receive confirmation in the form of a Proof of Service when their email or document has been successfully sent, which is compliant in 95% of all jurisdictions in North America, and can therefore be used as a legal notice. Lexop can also be used to request documents from clients or partners and there are no size restrictions on documents so all file types can be shared. Consent can also be requested and shared through the Lexop app in order to comply with legal obligations.

Prix

À partir de
$20/mois
Types de licence
version d'essai gratuite
Free
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Canada, États-Unis

Langues

anglais, français

Lexop - Avis

Note globale
4.7/5
100% d'avis positifs
8
Excellent
3
Très bien
0
Moyen
0
Médiocre
0
Horrible
Traduire avec Google Translate

An invaluable litigation tool

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 11/05/2018
Provenance de l'avis : Capterra

Avantages

Lexop's no.1 attribute is that its core feature has worked without fail for me over the last year. It has also saved my clients expensive bailiff fees in cases where I was able to resort instead to electronic notification. Perhaps most importantly, their customer service and development team are always listening to our feedback and willing to implement new features that save time for busy practitioners.

Inconvénients

My only minor gripe has been with the Outlook plugin. Although it works as described, it requires entering the password every so often. Instead, I use the website directly, which has worked flawlessly.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

pretty good, search tool is not user-friendly enough. The result doesn't come up.

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 14/05/2018
Provenance de l'avis : Capterra

save money and time; provide proof of delivery to tenants when there is dispute;

Avantages

faster, efficient on communicating with tenants, save time and money on preparation of hard copy of notices and on delivery, real-time report and follow-up on tenants' reply

Inconvénients

searching feature is not very user friendly: when searching by unit #, either result doesn't come up or it gives result of other buildings which is distracting.

Réponse de Lexop

Hi Hain Lan,

thank you for submitting a review. We are happy that you like our solution! Regarding the search feature, It is something we are already working on improving in one of our next release. Thank you!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Traduire avec Google Translate

great product, especially in our field (real estate)

Logiciel utilisé tous les mois pendant plus d'un an
Publié le 08/05/2018
Provenance de l'avis : Capterra

Quick access

Avantages

Instead of using registered mail, which tenants often don't pick up, we use this in the renewal season and in the situation of non payment it is much easier to reach a tenant through this. People have access directly to their email with their phones, so the reply timeline is shorter. I love it! Also, the administration of the client database is great.

Inconvénients

The ONLY negative thing I have to say is that when it comes time to follow up and look at the status of the email, it is often difficult to find. Also, when a client sends us a reply through Lexop we have no notification.

Réponse de Lexop

Hi Rachel,

We are pleased to hear that our solution can help you reach your tenants faster and improve your response rate. On the other hand, we're very sorry that you are having a hard time following up the statuses of your emails. For alert settings, you can modify them directly in your accounts page, during the activity process creation as well as after the fact from the details page. Beyond that, we would love to know more about how we can make the experience better for you.

Thank you!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

Love this software. User friendly and efficient.

Logiciel utilisé toutes les semaines pendant plus d'un an
Publié le 11/05/2018
Provenance de l'avis : Capterra

Easy to notify legal procedures with proof of service and sharing of large files.

Avantages

It is very easy to use and convenient. Love the file sharing aspect since I often have tons of documents to send. I also appreciate that the person on the receiving end can download the documents easily (no passwords required) and can reply.

Inconvénients

I do not like that when sharing documents, they sometimes don't send in the same order that I added them. A specific order is most often intentional.

Réponse de Lexop

Hi Maria,

thank you for your review. I think your comment regarding the documents ordering makes a lot of sense! I am making sure our team gets on this matter asap :)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

This software is a genius software and Incredible Customer support!

Logiciel utilisé toutes les semaines pendant 6 à 12 mois
Publié le 16/05/2018
Provenance de l'avis : Capterra

Avantages

The best in this software is the fact that we do not need to go to the post office and waste time and money! Also, I have never had such an amazing customer service experience. They are always available, any time of the day, weekend etc. Quickly responds to our questions or requests and they care about our comments and feedbacks. They are always ready to improve and implement new ideas and suggestions and cares about our needs!
Everyone on the team is very knowledgeable and extremely professional!

Keep up the good work !

Inconvénients

It's still fairly new and I think they need to adapt it a bit better ( AND I KNOW THEY WILL) to meet the needs of many business types and add some additional functionalities.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

Lexop - Prix

À partir de
$20/mois
Types de licence
version d'essai gratuite
Free
Abonnement
Rapport qualité-prix

Pay per use: $9.50/recipient of a certified email.

Premium: $20/user/month with additional unlimited access to sharing, documents, and consent.

Lexop - Fonctionnalités

  • Sécurité SSL
  • Tableau de bord d'activités

  • API
  • Assemblage de documents
  • Champs personnalisables
  • Facturation
  • Fonctionnalité de recherche
  • Formulaires personnalisables
  • Gestion des calendriers
  • Gestion des cas
  • Gestion des factures
  • Modèles de documents
  • Modèles personnalisables
  • Notifications automatiques
  • Rappels automatiques
  • Stockage de documents
  • Suivi des heures facturables
  • Suivi des tâches
  • Suivi du temps et des dépenses
  • Suivi du temps par client

Plus d'informations sur Lexop

Lexop - Principales fonctionnalités

  • Access control
  • Activity dashboard
  • Billing management
  • Collaboration tools
  • Communication management
  • Communication tracking
  • Data visualization
  • Delivery tracking
  • Document distribution
  • Email archiving
  • Email integration
  • Email management
  • Email monitoring
  • Email tracking
  • Event-based notifications
  • File transfer
  • Microsoft Outlook integration
  • Real time data
  • Real time monitoring
  • SSL security
  • Team management
  • Third party integration

Avantages

  • Send files and documents securely without the need for fax, bailiff, or process servers, and benefit from no file size restrictions.

  • Track activity for each email sent with statistics on how many recipients have opened the email, downloaded content, or replied to it. Timestamps show the exact time that actions were carried out.

  • Use the activity feed to track actions such as email deliveries, responses, consent requests, and more.

  • Request consent from partners or clients through the Lexop app with just one click and give consent to others.

  • Get legal and trackable Proof of Delivery for each email or document sent, which is compliant in most jurisdictions and can be used as legal notice.

  • Lexop - FAQ

    Voici quelques-unes des questions fréquentes sur Lexop.

    Q. Quels sont les types de licence disponibles pour Lexop ?

    Types de licences disponibles pour Lexop :

    À partir de: $20/mois

    Type de licence: Free, Abonnement

    version d'essai gratuite: Disponible

    Pay per use: $9.50/recipient of a certified email.

    Premium: $20/user/month with additional unlimited access to sharing, documents, and consent.

    Q. Quelles sont les principales fonctionnalités du logiciel Lexop ?

    Fonctionnalités du logiciel Lexop :

    • Access control
    • Activity dashboard
    • Billing management
    • Collaboration tools
    • Communication management
    • Communication tracking
    • Data visualization
    • Delivery tracking
    • Document distribution
    • Email archiving
    • Email integration
    • Email management
    • Email monitoring
    • Email tracking
    • Event-based notifications
    • File transfer
    • Microsoft Outlook integration
    • Real time data
    • Real time monitoring
    • SSL security
    • Team management
    • Third party integration

    Q. Qui utilise Lexop ?

    Utilisateurs habituels du logiciel Lexop :

    Grandes entreprises, Entreprises de taille moyenne, PME

    Q. Dans quelles langues Lexop est-il disponible ?

    Langues dans lesquelles Lexop est disponible :

    anglais, français

    Q. Quels sont les types de licence disponibles pour Lexop ?

    Types de licences disponibles pour Lexop:

    Free, Abonnement

    Q. Lexop prend-il en charge les appareils mobiles ?

    Nous n'avons pas d'informations sur les appareils pris en charge par Lexop.

    Q. Avec quelles applications Lexop peut-il s'intégrer ?

    Applications s'intégrant à Lexop :

    Clio, Microsoft Outlook

    Q. Quelles sont les ressources d'aide disponibles pour Lexop ?

    Ressources d'aide disponibles pour Lexop :

    FAQ, Support en ligne, Support téléphonique