En savoir plus sur CircleLoop

CircleLoop is a UK-based business VoIP provider that offers a cloud-based telephony system supported by desktop and mobile apps requiring no additional hardware. Flexible, contract-less pricing plans start with a PAYG rate of £5 per user per month (+ VAT), and include a choice of one UK number from a broad local, national and mobile selection. International numbers from over 80 countries can also be added, while unlimited outgoing calls to all UK landlines and many UK mobiles are included in plan. International calls to 170+ countries can also be made under a starting rate of 3p per minute, with the sending and receipt of SMS text messages also possible where needed from a CircleLoop mobile number.

Subscriptions also go on to include all subsequent system features that include live call transfer within team members, conferencing, out of hours call forwarding to another UK number, plus on-demand call recording (in beta). Personalized voicemail allows for greetings to be set, while voicemails themselves can be converted to text and sent to CircleLoop's live activity feed or an email address. Smart notifications ensure that preferences over call and activity alerting are configurable, with device syncing ensuring that usage across mobile or desktop platforms is kept up-to-date.

Options de tarification dès :

5,00 $US/mois

  • Essai gratuit
  • Abonnement

CircleLoop - Principaux avantages

  • CircleLoop provides businesses with an intuitive self-service telephony software system that empowers anywhere workers and teams without the requirement of legacy hardware.
  • Mobile apps for iOS and Android platforms enable CircleLoop to be used on the move, while apps for Mac and Windows support desktops natively and device syncing updates all call and messaging activity across every device.
  • UK local, national and mobile numbers available for selection along with international numbers from 80+ countries to choose from, with unlimited calls to other UK landlines or mobiles included in price plan.
  • General features include personalized voicemail, voicemail to text conversion, smart call activity notifications, call recording / forwarding, contact management, analytics and more.
  • Link calls and account activities to other apps via Integration options with other communication and CRM solutions such as Slack, HipChat, Capsule, Hubspot, Pipedrive and also Google.
  • Appareils

    Pour quelle entreprise ?

    TPE PME GE

    Disponible dans les pays suivants

    Royaume-Uni

    Langues

    anglais

    Options de tarification dès :

    5,00 $US/mois

    • Essai gratuit
    • Abonnement

    Images

    En voir 8 de plus
    Vidéo de CircleLoop
    Vidéo de CircleLoop
    Capture d'écran pour CircleLoop : Capture d'écran pour CircleLoop : Capture d'écran pour CircleLoop : Capture d'écran pour CircleLoop : Capture d'écran pour CircleLoop : Capture d'écran pour CircleLoop : Capture d'écran pour CircleLoop :

    Fonctionnalités

    Nombre total de fonctionnalités pour CircleLoop : 34

    • Accès mobile
    • Alertes/Notifications
    • Analyse visuelle
    • CRM
    • CTI (couplage téléphonie informatique)
    • Communication multicanal
    • Communications unifiées
    • Comptes d'utilisateur multiples
    • Conférences
    • Conférences téléphoniques
    • Conférences vidéo
    • Connexion VoIP
    • Contrôles/Permissions d'accès
    • Enregistrement des appels
    • Gestion de la base de connaissances
    • Gestion des candidatures
    • Gestion des contacts
    • Intégrations de tiers
    • Journalisation des appels
    • Messagerie SMS
    • Messagerie vocale
    • Mises à jour en temps réel
    • Outils de collaboration
    • Portail libre-service
    • Rapports et analyses
    • Reconnaissance SVI et vocale
    • Routage des appels
    • Répertoire d'employés
    • Suivi des activités
    • Suivi des appels
    • Suivi des appels
    • Transcription de message vocal
    • Transfert d’appel
    • VoIP

    Alternatives

    CloudTalk

    4,6
    Alternative n° 1 à CircleLoop
    CloudTalk est une solution cloud pour call centers destinée aux équipes de vente et d'assistance qui cherchent à...

    Aircall

    4,2
    Alternative n° 2 à CircleLoop
    Aircall est un système téléphonique cloud qui permet à vos équipes de mener des conversations pertinentes. Configurez...

    Genesys Cloud

    4,1
    Alternative n° 3 à CircleLoop
    Genesys PureCoud est un centre d'appel et une solution de contat omnicanal dans le cloud, facile à utiliser, rapide à...

    Intulse

    4,6
    Alternative n° 4 à CircleLoop
    Intulse est un système VoIP basé sur le cloud conçu pour aider les organisations à rationaliser les processus de...

    Avis

    Note globale

    4,5 /5
    (8)
    Rapport qualité-prix
    4,6/5
    Fonctionnalités
    4,6/5
    Simplicité d'utilisation
    4,5/5
    Support client
    4,4/5

    Vous avez déjà CircleLoop ?

    Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

    Donnez votre avis !
    Afficher 5 avis sur 8
    Johnny A.
    Note globale
    • Secteur d'activité: Marketing et publicité
    • Taille de l'entreprise: 2-10 employés
    • Logiciel utilisé tous les jours pendant 1 à 5 mois
    • Provenance de l'avis

    Note globale

    • Rapport qualité-prix
    • Simplicité d'utilisation
    • Support client
    • Probabilité de recommander le produit 10.0 /10

    Awesome phone app at an affordable price.

    Publié le 25/10/2018

    Overall experience has been very good, and I am happy I finally found a phone app that I can use!

    Overall experience has been very good, and I am happy I finally found a phone app that I can use!

    Avantages

    I love that they have a desktop app and a phone app. I also like that I can connect it directly with my ZOHO crm.

    I also love that the price is very affordable compared to most other phone apps.

    Inconvénients

    The customer service is a little slow at responding and could be a bit more helpful.

    Stuart P.
    Note globale
    • Secteur d'activité: Design
    • Logiciel utilisé tous les jours pendant plus d'un an
    • Provenance de l'avis

    Note globale

    • Rapport qualité-prix
    • Simplicité d'utilisation
    • Support client
    • Probabilité de recommander le produit 9.0 /10

    Slick and intuitive app across desktop and mobile

    Publié le 14/05/2018

    I've been a Circle Loop user for over a year now and I've seen it grow from a straightforward call...

    I've been a Circle Loop user for over a year now and I've seen it grow from a straightforward call solution into something much greater. Using CL has enabled me to manage my calls through one easy to use streamlined interface. I'm excited to see what new features the app gains next.

    Avantages

    As a contractor, I'm often in a situation where its important to share my number with clients. By using Circle Loop I can keep my primary phone number private whilst sharing my CL number with clients. As my company grows with different departments (Development, UX, etc) I can make new hires and allow them to use their private phone and install Circle Loop on their device. This allows them to keep a device they are familiar with and remove the need to use a separate company phone.

    Inconvénients

    At the moment, there are few negatives for me. Circle Loop is competitively priced, has great customer support and a development team that is engaged with providing regular updates. If I had to choose one area that I would like to see improvement is the ability to manage conference calls, although I believe this is an upcoming feature in 2018.

    Liane-rose B.
    Note globale
    • Secteur d'activité: E-learning
    • Taille de l'entreprise: 11-50 employés
    • Logiciel utilisé tous les jours pendant 6 à 12 mois
    • Provenance de l'avis

    Note globale

    • Rapport qualité-prix
    • Simplicité d'utilisation
    • Support client
    • Probabilité de recommander le produit 4.0 /10

    Easy to Use

    Publié le 27/11/2020

    I absolutely love the product, its great and I don't want to switch to another. The only thing...

    I absolutely love the product, its great and I don't want to switch to another. The only thing that might prompt me to consider another product is if I have to chase customer services again for a response.

    Avantages

    I love that Circle Loop is really easy to set up. The design is so user friendly too.

    Inconvénients

    Unfortunately we've had some syncing issues between Circleloop and our CRM. I had to follow up with the customer service team on multiple occasions to find out whether the problem was being looked into or not. Fortunately someone got back to me eventually but it was frustrating that I had to chase for a response.

    Nathaniel C.
    Note globale
    • Logiciel utilisé tous les jours pendant 6 à 12 mois
    • Provenance de l'avis

    Note globale

    • Rapport qualité-prix
    • Simplicité d'utilisation
    • Support client

    Really solid cloud-based phone system

    Publié le 29/05/2018

    Avantages

    Running our direct lines and shared lines from the same iPhone app is great. The recent addition of call recording has been a massive benefit. The team at CircleLoop have been good, they're always looking to make improvements to the application and are their customer service team are responsive.

    Inconvénients

    They're all small niggles really.

    The text messaging system is a bit clunky and currently has no notifications enabled. Sometimes call transfer can be a little buggy. Incoming calls suffer from intermittent lag, with users phones ringing at different times.

    Rather than having a single 'contacts' tab, contacts are split into a users contacts and shared contacts, which means you have to search in both for a contact if you can't remember where they were saved.

    Hannah C.
    Note globale
    • Secteur d'activité: Services financiers
    • Taille de l'entreprise: 2-10 employés
    • Logiciel utilisé tous les jours pendant plus d'un an
    • Provenance de l'avis

    Note globale

    • Rapport qualité-prix
    • Simplicité d'utilisation
    • Support client
    • Probabilité de recommander le produit 10.0 /10

    Fantastic customer service and simple to use software

    Publié le 09/11/2020

    Works well for our business.

    Works well for our business.

    Avantages

    All you need is on one screen, the last number called, the link to any voicemail message and the set up is straight forward.

    Inconvénients

    The out of hours option isn't intuitive at all, it isn't clearly marked on what the times entered represent. Perhaps it would work well to have the option to have a miniature screen of it in the corner whilst working on other things to keep an eye on if a call comes in etc.

    Afficher 5 avis sur 8 Lire tous les avis

    CircleLoop - FAQ

    Voici quelques-unes des questions fréquentes sur CircleLoop.

    Types de licences disponibles pour CircleLoop :

    • À partir de: 5,00 $US/mois
    • Type de licence: Abonnement
    • Essai gratuit: Disponible

    Initial 7 day period is free followed by: Unlimited = £15 (+ VAT) per user, per month Pay as you go = £5 (+ VAT) per user, per month Extras include: International numbers from £5 per month + VAT Additional UK numbers £2 per month + VAT Port an existing number from £20 + VAT

    Nous n'avons pas d'informations sur les fonctionnalités de CircleLoop.

    Utilisateurs habituels du logiciel CircleLoop :

    Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500

    Langues dans lesquelles CircleLoop est disponible :

    anglais

    Appareils pris en charge par CircleLoop :

    Android (mobile), iPhone (mobile), iPad (mobile)

    Applications s'intégrant à CircleLoop :

    Capsule, Copper, Drift, FLG, Freshdesk, Gorgias, Help Scout, HipChat, HubSpot CRM, Insightly, Intercom, Nimble, Pipedrive, Slack, Xero, Zapier, Zoho CRM, Zoho Desk

    Ressources d'aide disponibles pour CircleLoop :

    Service client/e-mail, Base de connaissances, Support téléphonique, Chat

    Catégories connexes

    Consultez toutes les catégories de logiciels trouvées pour CircleLoop.