Phone2Action

Phone2Action

Communications platform for public affairs and advocacy

4.8/5 (36 avis)

Phone2Action - Présentation

Description du logiciel Phone2Action

Phone2Action is a provider of solutions around public policy engagement, offering a mobile-responsive platform for the kinds of digital grassroots advocacy useful to associations, non-profits and corporations. With Phone2Action’s digital advocacy platform, users can connect their advocates with elected legislators and lawmakers via multiple communication channels including phone, email, web form and social media accounts. Promising to enable campaign launches in minutes, the ability to leverage a variety of broadcasting channels such as SMS, MMS, web links, Facebook and Twitter feeds also mobilizes supporters to cultivate greater engagement. Phone2Action also tracks campaign data and aggregates figures in real time to generate metrics on advocates and legislative connections made, actions taken, growth of the organization's influence over time, keyword performance and also the identification of top advocates.

Social media engagement is supported by the integrated SocialPulse tool, delivering a dedicated dashboard view onto Facebook and Twitter campaigns. Aside from workflow support for creating and broadcasting campaigns through these channels, SocialPulse gathers in feeds to show advocate messages to legislators as they are posted in real time. Metrics then summarize impressions in terms of campaign visibility, engagement in terms of post interactions and conversions in terms of actions taken due to a certain post. Facebook lead generation through ad integration also allows advocates to email legislators from Facebook ads, while Action Centers provide single destinations matched to fit the design of a current website where advocates can engage in actions across multiple issues. Additional platform features go on to include live event engagement tools such as live pinpointing of advocate actions on geographic maps, advocate counters and audience keyword SMS texting. Phone2Action also has a number of integration options with third party CRM, CMS, AMS and email clients including Salesforce, NationBuilder, MailChimp and others.

Phone2Action - Présentation

Prix

À partir de
N/A

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Contact Phone2Action directly for pricing information and to schedule a demo


Phone2Action - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Australie, Canada, Europe, Royaume-Uni, États-Unis
Langues
danois, néerlandais, anglais, français, allemand et 4 autres, italien, portugais, espagnol, suédois

Captures d'écran

Capture d'écran pour Phone2Action : The Phone 2Action administrator dashboard showing an advocacy map, advocate growth over time, activity list, plus top legislators and states
Capture d'écran pour Phone2Action : The Phone 2Action administrator dashboard showing an advocacy map, advocate growth over time, activity list, plus top legislators and states Capture d'écran pour Phone2Action : Campaign reports show summaries of total advocate numbers, legislator connections, advocates who contacted officials and stat breakdowns of legislative activity Capture d'écran pour Phone2Action : The SocialPulse dashboard showing filtered views of social media posts, legislator connections and social shares from Facebook, Twitter etc Capture d'écran pour Phone2Action : Live event engagement tools include a map where advocate actions are taking place with pins dropping in real time as the live advocate counter increments Capture d'écran pour Phone2Action : An advocate's detail includes a timeline history of their advocacy actions, including email correspondence sent out to various legislative connections Capture d'écran pour Phone2Action : SocialPulse is an integrated tool for social media sharing of campaigns, tracking outreach and monitoring legistlative connections being established in real time Capture d'écran pour Phone2Action : By virtue of Facebook lead generation ad integration, advocates are able to email their legislators straight from a Facebook ad Capture d'écran pour Phone2Action : Engagement insights provide key metrics about Civic Action Center visitors such as total visits, SMS and email opt-ins, total advocates engaged, plus comparisons by action Capture d'écran pour Phone2Action : Phone2Action’s Civic Action Center can be deployed to serve as a centralized hub for any GOTV campaign, growing an advocacy and supporter databases during the US electoral season Capture d'écran pour Phone2Action : Phone2Action Action Centers provide a single location for empowering advocacy engagement across multiple issues and a range of actions

Phone2Action - Avis

Phone2Action - Avis

Note globale
4.8
/
5 36 avis
Excellent
28

Très bien
7

Moyen
1

Médiocre
0

Mauvais
0

Rapport qualité-prix
4.6
Fonctionnalités
4.5
Simplicité d'utilisation
4.6
Support client
4.7
97% des utilisateurs recommandent cette application
Brian K.

Incredible Product

One of the most amazing things about P2A is the customer service. Whoever designed and maintains their process for being responsive to their customers deserves a raise. This is a big plus for us - makes an already easy-to-use tool super easy for our whole team.


Traduire avec Google Translate
Bre M.

User Friendliness Drives Conversion

Overall, our organization has been incredibly happy with P2A. Advocates have even reached out to compliment the system, with many mentioning it is so much easier to use than other products. We signed a 2 year contract with P2A but will almost certainly renew.


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Andrew L.

It just works

Before using Phone2Action our call to action initiatives were inefficient and untrackable. Now it is easier for our members to participate, and we can track how much engagement there was.


Traduire avec Google Translate
Utilisateur vérifié

Phone2Action review


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Ricardo A.

Best Customer Service

Overall I would recommend phone2action because they are always on top of it, even on weekends and in doing our communications work it's important to be able to do rapid response and we know we can always count on the p2a team to be able to do digital work to advance our goals in many of our campaigns.


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Brian K.
Secteur d'activité: Production alimentaire
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Incredible Product

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 05/03/2019
Provenance de l'avis : Capterra

One of the most amazing things about P2A is the customer service. Whoever designed and maintains their process for being responsive to their customers deserves a raise. This is a big plus for us - makes an already easy-to-use tool super easy for our whole team.

Avantages

We purchased this software for a national advocacy campaign we are running. The tool couldn't be simpler to use. Very intuitive. Easy to set up. Fully functional. Would license this product again in a heartbeat.

Inconvénients

The tool should be improved to allow generation of activity for each campaign by date. I'd like to be able to run a report showing all of the advocates who signed up on a particular date (for example at a trade show) - where they are from, etc. The P2A staff have graciously offered to run these reports for us but it would be better if this was built into the functionality.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Bre M.
Secteur d'activité: Gestion de l'enseignement
Taille de l'entreprise: 10 001+ employés
Traduire avec Google Translate

User Friendliness Drives Conversion

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 14/10/2019
Provenance de l'avis : Capterra

Overall, our organization has been incredibly happy with P2A. Advocates have even reached out to compliment the system, with many mentioning it is so much easier to use than other products. We signed a 2 year contract with P2A but will almost certainly renew.

Avantages

Phone2Action (P2A) might just be the best advocacy software on the market. It is user friendly all around--the software makes it easy to set up action alerts/action centers, it is easy to send messages to advocates to alert them of actions to take, and it makes it easy for advocates to take action. Even if something isn't straightforward, the customer service reps can usually get users on the right track in just a few minutes. Compared to other products we have used, P2A has a higher conversion rate and more folks taking action than we've ever seen.

Inconvénients

The setup process for the software was lengthy, which was unexpected. We had several headaches trying to get everything fully functional, but once it was up it worked well.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Andrew L.
Secteur d'activité: Gestion d'organisme à but non lucratif
Taille de l'entreprise: 51-200 employés
Traduire avec Google Translate

It just works

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 22/02/2019
Provenance de l'avis : Capterra

Before using Phone2Action our call to action initiatives were inefficient and untrackable. Now it is easier for our members to participate, and we can track how much engagement there was.

Avantages

I've been using Phone2Action for about a 2 years, and have never had a problem. Right out of the box, the platform worked just as well as advertised (if not better). Also, their customer service has been amazing. They are always quick to answer messages and walk me through whatever issue I am having.

Inconvénients

It is relatively bare-bones compared to some of the other platforms out there. That being said, It does everything that it is supposed to do, and it does it well. Also, they have recently launched a few new features, but I have not had a chance to use them since they are not included in the base package, so I cannot speak to those aspects.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Utilisateur vérifié
Secteur d'activité: Hôpitaux et soins de santé
Taille de l'entreprise: 51-200 employés
Traduire avec Google Translate

Phone2Action review

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 31/01/2019
Provenance de l'avis : Capterra

Avantages

Allows you to take multiple types of actions (call, email, tweet) in one fell swoop.

Inconvénients

Given that profiles are delineated by phone number, it doesn't work well for industries where brick and mortar locations are hosting your action-takers, because multiple advocates may be using the same phone line... and thus not tracked as discrete individuals.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 3.0/10

Ricardo A.
Secteur d'activité: Gestion d'organisme à but non lucratif
Taille de l'entreprise: 201-500 employés
Traduire avec Google Translate

Best Customer Service

Logiciel utilisé toutes les semaines pendant plus d'un an
Publié le 05/03/2019
Provenance de l'avis : Capterra

Overall I would recommend phone2action because they are always on top of it, even on weekends and in doing our communications work it's important to be able to do rapid response and we know we can always count on the p2a team to be able to do digital work to advance our goals in many of our campaigns.

Avantages

What I have always liked about phone2action is the efficient and super rapid costumer service, the chat feature allow us to ask questions, learn new features, and build a relationship with phone2action representatives that helps us confidently launch campaigns or send mass texts through the platform because we know we are using it strategically. The software is also user friendly, you can send a mass text in less than 10 minutes, and build a new petition in about 25-30 minutes. This has helped us stay engaged with our supporters and build list with new allies.

Inconvénients

The cons is the limited templates for petitions. There is only 3 and it would be good to have more choices.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
9.2/10
Basé sur 36 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Phone2Action - Prix

Phone2Action - Prix

À partir de
N/A
Essai gratuit
Abonnement
Rapport qualité-prix

Contact Phone2Action directly for pricing information and to schedule a demo

Contact Phone2Action directly for pricing information and to schedule a demo

Rapport qualité-prix
4.6/5
Basé sur 36 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Phone2Action - Fonctionnalités

Phone2Action - Fonctionnalités

API
Analyse de campagne
Analyse en temps réel
Analytique de l'engagement
Gestion d'e-mail marketing
Gestion de contenu
Gestion des campagnes
Importation et exportation de données
Interface glisser-déposer
Intégration de tiers
Intégration des médias sociaux
Marketing multicanal
Modèles personnalisables
Monitoring
Notifications automatiques
Rapports et statistiques
Segmentation des campagnes
Stratégie de marque personnalisable
Tableau de bord d'activités
Tests A/B
Fonctionnalités
4.5/5
Basé sur 36 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

Plus d'informations sur Phone2Action

Plus d'informations sur Phone2Action

Phone2Action - Principales fonctionnalités

  • AMS integration
  • API
  • Action Centers
  • Activity dashboard
  • Advocate management
  • Application integration
  • CRM integration
  • Campaign analysis
  • Contact history
  • Conversion rate optimization
  • Custom fields
  • Customer advocacy
  • Customizable branding
  • Email integration
  • Engagement analytics
  • Event engagement
  • Filtered views
  • Geographic maps
  • History tracking
  • Keyword tracking
  • Lead generation
  • MMS support
  • Petition management
  • Political advocacy
  • Real time reporting
  • SMS integration
  • SMS marketing
  • Social engagement
  • Social media integration
  • Social media metrics
  • Social network marketing
  • Tracking features
  • URL customization
  • Website integration

Avantages

  • Phone2Action's platform is comprehensive, providing everything you need to run a successful advocacy program. Our user-friendly interface makes it easy for nonprofits, associations, and corporations to use the latest technology to mobilize their advocates.
  • Phone2Action claims to enable the launch of campaigns in under 30 minutes, connecting supporters with lawmakers and legislators via multiple channels including email, phone, social media outlets and web form.
  • A myriad of broadcasting channels include SMS text messaging, MMS, web links, web code or API access, to offer flexibility in terms of mobilizing and engaging supporters via one-to-one communications.
  • Reporting and feedback capabilities provide real time updates across a range of graphical visualizations including charts, graphs and geographical maps to illustrate statistics on total advocates, who they are, where they reside and what they are saying.
  • Phone2Action is committed to innovation and is constantly developing cutting-edge tool. In 2018, we released the first chatbot for advocacy, along with two new campaign templates and an email broadcasting tool.
  • Phone2Action - FAQ

    Phone2Action - FAQ

    Voici quelques-unes des questions fréquentes sur Phone2Action.

    Q. Quels sont les types de licence disponibles pour Phone2Action ?

    Types de licences disponibles pour Phone2Action :

    Type de licence: Abonnement

    Essai gratuit: Non disponible

    Contact Phone2Action directly for pricing information and to schedule a demo

    Q. Quelles sont les principales fonctionnalités du logiciel Phone2Action ?

    Fonctionnalités du logiciel Phone2Action :

    • AMS integration
    • API
    • Action Centers
    • Activity dashboard
    • Advocate management
    • Application integration
    • CRM integration
    • Campaign analysis
    • Contact history
    • Conversion rate optimization
    • Custom fields
    • Customer advocacy
    • Customizable branding
    • Email integration
    • Engagement analytics
    • Event engagement
    • Filtered views
    • Geographic maps
    • History tracking
    • Keyword tracking
    • Lead generation
    • MMS support
    • Petition management
    • Political advocacy
    • Real time reporting
    • SMS integration
    • SMS marketing
    • Social engagement
    • Social media integration
    • Social media metrics
    • Social network marketing
    • Tracking features
    • URL customization
    • Website integration

    Q. Qui utilise Phone2Action ?

    Utilisateurs habituels du logiciel Phone2Action :

    Grandes entreprises, Entreprises de taille moyenne, À but non lucratif

    Q. Dans quelles langues Phone2Action est-il disponible ?

    Langues dans lesquelles Phone2Action est disponible :

    danois, néerlandais, anglais, français, allemand, italien, portugais, espagnol, suédois

    Q. Quels sont les types de licence disponibles pour Phone2Action ?

    Types de licences disponibles pour Phone2Action:

    Abonnement

    Q. Phone2Action prend-il en charge les appareils mobiles ?

    Appareils pris en charge par Phone2Action :

    iPhone, iPad

    Q. Avec quelles applications Phone2Action peut-il s'intégrer ?

    Applications s'intégrant à Phone2Action :

    Constant Contact, Constant Contact, Mailchimp, NationBuilder, Salesforce Sales Cloud, YourMembership

    Q. Quelles sont les ressources d'aide disponibles pour Phone2Action ?

    Ressources d'aide disponibles pour Phone2Action :

    Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo