TrackSmart TimeClock - Prix, fonctionnalités, avis et comparateur de logiciels

TrackSmart TimeClock

Cloud based employee time clock software for small business

4.3/5 (218 avis)

TrackSmart TimeClock - Présentation

TrackSmart TimeClock is a self-service employee time clock software for small businesses, with autoscheduling, and clock in and clock out from desktop or mobile. Users can create employee schedules, keep track of labor costs, see who’s clocked in at any time, and create payroll reports using approved time clock data. Employees are able to view their schedules, clock in and out, request shift swaps and time-off, as well as receive and send in-app messages.

TrackSmart TimeClock’s autoscheduler tool lets users create employee schedules with a few clicks, and keep track of labor costs using the labor cost calculator to ensure employee schedules stay within budget. Managers can see who has clocked in and who has not from any connected computer or device, in the office or while on the go. Users can also check how many hours employees are scheduled for at any time for any time period with employee hour reports, as well as view time-off reports for all previous and upcoming vacation time for each employee. The solution automatically deducts any unpaid break minutes from scheduled employee totals.

With TrackSmart TimeClock, employees can view their work schedules, swap schedules with coworkers, and request time off from any device, at any time. Managers can approve or deny submitted employee requests, and stay on top of schedules with multiple schedule views by day, week, month, and employee. The employee dashboard keeps all users up to date on schedules, swap requests, upcoming shifts, as well as in-app messages between users.

Prix

À partir de
$22/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

États-Unis

Langues

anglais

TrackSmart TimeClock - Avis

Note globale
4.3/5
88% d'avis positifs
97
Excellent
94
Très bien
23
Moyen
2
Médiocre
2
Horrible
Traduire avec Google Translate

An HR Solution for Timesheets and Time Tracking!

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 02/12/2016
Provenance de l'avis : Capterra

I tested TrackSmart for about a year before selecting it from among several others as our HR solution. It was the most fitting to our needs, our users didn't need any formal training in order to be able to use it, the price was within our budget, and we were finally able to do away with unsigned, handwritten timesheets. As a bonus, timesheets would now follow a proper review and approval process, and there is even a free downloadable app for users to be able to complete timesheets and request time off.

However, TrackSmart still has much room to grow, as many items we've been requiring of our ideal HR solution are still missing here. In particular, I have requested a field in each user's time bank to show how many vacation/sick/PTO/etc. they have for the year in total, as the program will only show you what you have accrued/available and what has been used, but no total of how much you will accrue for the year as a whole. It also does not automatically calculate California daily overtime, so our California timesheets must be manually calculated each week. Would also love to have a section on each user's dashboard for links to external websites and where documents may be uploaded to be shared with users upon login. The great thing is, through communication with TrackSmart's customer support team, they have been responsive in listening to their users and implementing changes as they are made aware of user needs.

All in all, with what TrackSmart currently delivers, and the promise of more great features to come, I am super pleased with the application and look forward to the future of our HR needs becoming easier to manage and track. Thanks!

Avantages

Timesheet approval, detailed setup of time banks (PTO, Vacation, Sick, etc.), calendar option on the dashboard.

Inconvénients

1 - Does not calculate daily overtime for California timesheets.
2 - No way of knowing how many Vacation/sick/PTO/etc. days in total you are allowed to receive for the year (only able to view what has been accrued/available and what has been used).
3 - Timesheets may only be saved/printed individually, not as a group.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

Summertime Scheduler

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 02/12/2016
Provenance de l'avis : Capterra

I have used TrackSmart scheduler for the past 3 years. I am a manager of a pool and use it to schedule my lifeguard staff. The staff loves it because of the mobile app - they can give up shifts, swap shifts and see who is working all from the app. I also use the time clock function. This allows me to check to see who is working and when they started. It also allows our payroll person to access the payroll from anywhere, even when she is on vacation. As soon as I have approved the hours, she can do whatever she needs to. The whole program, from scheduler to mobile app is easy to use and very functional. I love being able to access the information from anywhere, especially when I am off site. Also, the ability to have a monthly contract is also convenient since I am a seasonal employer. I start it in the spring and I turn it off in the fall. I honestly don't know how I would schedule without this program.

Avantages

It is so easy to use and set up. It is easy for my lifeguards who are mostly teenagers. It is difficult to get teens to do anything these days, but they love the ability to trade and switch their shift, and the app makes it so easy to do so.

Inconvénients

1. The swap function is not available on the app. That would be so great to have as most of my lifeguards don't want to just give up their hours - they would much rather swap.
2. As the manager, I can't get notifications who is giving up shifts. I get an email when one is taken, but I lose a little bit of scheduling control when I don't know that they shifts are being given up. I would like to get notified just as the guards do.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

Convenient and affordable, but unreliable

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 02/12/2016
Provenance de l'avis : Capterra

The first couple of years this worked well, which was great since it's considerably less costly than most systems. However, during the past year an update was made to their system, and several times since, there have been random changes made to the numbers of hours that had been entered. The first time this happened, I thought I had done something. But the second time it happened, I started browsing their Help section, and there was a section saying that this had occurred due to an upgrade they'd done. I give their customer support 2 stars because I think this should have been sent out as an announcement as soon as it happened, rather than keeping this info buried in their help section. Also, the last (third time) this happened, when I contacted their support, I was told the problem had been "all fixed," when of course it had not. We are a small nonprofit so probably cannot afford a different system. Hopefully, they can at some point resolve this bug in their system. If they do, I would recommend the system as efficient and cost-effective. In the meantime, luckily, I always make sure figures in the system are accurate and make a hard copy a couple of days prior to the new year and a couple of days after so I have something solid to check against when these system errors arise.

Avantages

It's easy to enter information and generate reports for a cost-effective fee compared to other systems.

Inconvénients

It has been very unreliable due to a bug in the system which periodically causes it to arbitrarily change the number of hours that had been entered.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

4.0/10
Traduire avec Google Translate

Great product... could use some improvements

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 14/12/2016
Provenance de l'avis : Capterra

I've loved the TrackSmart product since incorporating into our business. However, the one thing the product is lacking is real-time (database) synchronization with Outlook Calendars. Because we use Outlook so heavily in regards to the different calendars we utilized from an organization standpoint, it would be nice if our TrackSmart attendance data would sync with Outlook in this regard. For example, one of the calendars we use in-house is a field operations calendar. Because there are so many people in the mix when scheduling/planning field operations, the one thing that's always missed is to see who is on vacation. What we have to do is have a separate "vacation" calendar within Outlook so people can overlay this with the field ops calendar so they don't schedule someone who is on vacation. This works, except for when someone forgets to put someone or themselves on the vacation calendar. With TrackSmart being centrally managed, it would be real nice if the attendance data entered into it would sync with our vacation calendar so they match. This would result in us not having those "uh-oh" moments because data was entered into one but not the other... it happens. If you guys could figure this out, you would have a 5-star rating across the board.

Avantages

Ease of use and overall look & feel of website/product. Flexible pricing plans.

Inconvénients

No Outlook sync feature so in-house calendars match what is on TrackSmart.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Traduire avec Google Translate

Tracksmart Attendance - needs some feature updates

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 24/05/2018
Provenance de l'avis : SoftwareAdvice

We have not noticed any updates to Tracksmart since we began using it 3 years ago. I am considering looking for something else.

Avantages

We have been using Track Smart for 3 years. Generally it is easy for employees to enter time and PTOs. The reports are ok.

Inconvénients

If there is a change to be made, all employees have to come to the administrator to make the change.
I wish we could eliminate all the extra banks of time... we only use PTO so I have to go in a manage it every month if the supervisors don't select the correct bank.
PTOs for time off are counted on the first day of the time off. We pay bi-monthly so this has messed up some hourly workers - for example if an employee takes 5 days off and it starts on the 14th and ends on the 19th - all of the time off will go onto the 14th.
The Supervisors do not receive notification when a time sheet is submitted.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

4.0/10

TrackSmart TimeClock - Prix

À partir de
$22/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

BASIC: TimeClock for up to 15 people: $22 per month billed annually, or $24 monthly

PLUS: TimeClock for up to 35 people: $44 per month billed annually, or $49 monthly

PREMIUM: TimeClock for up to 60 people: $64 per month billed annually, or $69 monthly

ENTERPRISE: TimeClock for up to 100 people: $89 per month billed annually, or $99 monthly

TrackSmart TimeClock - Fonctionnalités

  • Base de données des employés
  • Demande de congés
  • Gestion des employés
  • Suivi du temps et des absences
  • Tableau de bord d'activités

  • API
  • Gestion des performances
  • Gestion des recrutements
  • Importation et exportation de données
  • Intégration de tiers
  • Notifications automatiques
  • Portail des employés
  • Portail employés
  • Profil des employés
  • Rappels automatiques
  • Rapports en temps réel
  • Rapports et statistiques
  • Rapports personnalisables
  • Stratégie de marque personnalisable
  • Suivi des candidaturess

Plus d'informations sur TrackSmart TimeClock

TrackSmart TimeClock - Principales fonctionnalités

  • Approve or deny swap requests
  • Approved hours & time record data
  • Autoscheduler tool
  • Create and save regular schedules
  • Create payroll reports
  • Create work schedules
  • Dashboard for team communication
  • Email & text (SMS) messaging
  • Employee dashboard
  • Employee hour reports for any time period
  • Employee scheduling
  • Employee time clock in/out
  • In-app messages
  • Labor cost calculator
  • Labor cost tracking
  • Labor law compliance
  • Labor law compliant break rules
  • Manager time approval and override
  • Mobile and tablet app
  • Salaried employee tracking
  • Schedule and payroll reporting
  • Set up break rules
  • Shift swapping
  • Time-off and vacation requests
  • Track labor costs against labor budget
  • Upcoming shifts
  • View employees clocked in
  • View schedules by day, week, month or employee

Avantages

  • Employees are able to clock in and out, request shift swaps, as well as check their work schedules from any connected computer or smart device.

  • Handle payroll in a single click, prevent employees from clocking in before their shift begins, and check who's clocked in from any computer or device.

  • Keep an eye on the total cost of the workforce by tracking labor costs against the budget using the cost calculator.

  • Create employee schedules in a few clicks and check how many hours employees are scheduled for at any time, for any time period.

  • Employees can request time off through the website or mobile app for approval instead of submitting paper forms.

  • TrackSmart TimeClock - FAQ

    Voici quelques-unes des questions fréquentes sur TrackSmart TimeClock.

    Q. Quels sont les types de licence disponibles pour TrackSmart TimeClock ?

    Types de licences disponibles pour TrackSmart TimeClock :

    À partir de: $22/mois

    Type de licence: Abonnement

    version d'essai gratuite: Disponible

    BASIC: TimeClock for up to 15 people: $22 per month billed annually, or $24 monthly

    PLUS: TimeClock for up to 35 people: $44 per month billed annually, or $49 monthly

    PREMIUM: TimeClock for up to 60 people: $64 per month billed annually, or $69 monthly

    ENTERPRISE: TimeClock for up to 100 people: $89 per month billed annually, or $99 monthly

    Q. Quelles sont les principales fonctionnalités du logiciel TrackSmart TimeClock ?

    Fonctionnalités du logiciel TrackSmart TimeClock :

    • Approve or deny swap requests
    • Approved hours & time record data
    • Autoscheduler tool
    • Create and save regular schedules
    • Create payroll reports
    • Create work schedules
    • Dashboard for team communication
    • Email & text (SMS) messaging
    • Employee dashboard
    • Employee hour reports for any time period
    • Employee scheduling
    • Employee time clock in/out
    • In-app messages
    • Labor cost calculator
    • Labor cost tracking
    • Labor law compliance
    • Labor law compliant break rules
    • Manager time approval and override
    • Mobile and tablet app
    • Salaried employee tracking
    • Schedule and payroll reporting
    • Set up break rules
    • Shift swapping
    • Time-off and vacation requests
    • Track labor costs against labor budget
    • Upcoming shifts
    • View employees clocked in
    • View schedules by day, week, month or employee

    Q. Qui utilise TrackSmart TimeClock ?

    Utilisateurs habituels du logiciel TrackSmart TimeClock :

    PME

    Q. Dans quelles langues TrackSmart TimeClock est-il disponible ?

    Langues dans lesquelles TrackSmart TimeClock est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour TrackSmart TimeClock ?

    Types de licences disponibles pour TrackSmart TimeClock:

    Abonnement

    Q. TrackSmart TimeClock prend-il en charge les appareils mobiles ?

    Appareils pris en charge par TrackSmart TimeClock :

    iPhone

    Q. Avec quelles applications TrackSmart TimeClock peut-il s'intégrer ?

    Nous n'avons pas d'informations sur les intégrations offertes par TrackSmart TimeClock.

    Q. Quelles sont les ressources d'aide disponibles pour TrackSmart TimeClock ?

    Ressources d'aide disponibles pour TrackSmart TimeClock :

    FAQ, Support en ligne, Support téléphonique, Tutoriels vidéo

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