Roomsy

En savoir plus sur Roomsy
Roomsy est un système de gestion de propriété hôtelière et un gestionnaire de canaux tout-en-un pour les hôtels, les auberges, les appartements de vacances à louer, les parcs de camping-cars et toute autre entreprise de résidences saisonnières. Pour faciliter la gestion quotidienne des établissements, la solution cloud fournit aux utilisateurs des outils de gestion des réservations via calendrier intégré, des mises à jour synchronisées des données grâce aux intégrations à plusieurs agences de voyages en ligne, un générateur de site web de réservation personnalisé, la gestion des réservations, etc.
Pour faciliter la réservation en ligne, Roomsy crée un site web personnalisé et de marque permettant aux entreprises de fournir des informations relatives aux propriétés, des photographies, des disponibilités et un moteur de réservation pour que les clients puissent effectuer des réservations directement via le site web. Le site web de la propriété est intégré à la plateforme de gestion immobilière Roomsy pour garantir que les données sont toujours synchronisées en temps réel sur tous les canaux et le back-end lorsque les réservations sont effectuées. La plateforme Roomsy s'intègre également à des agences de voyages tierces telles que Booking.com, Expedia, etc., afin de synchroniser automatiquement les données de disponibilité et de tarification sur tous les canaux.
L'outil de calendrier donne aux utilisateurs une vue d'ensemble de leurs réservations à venir. Celui-ci est codé par couleur pour mettre en évidence les clients qui effectuent un paiement, les clients enregistrés, les clients qui séjournent et payent ainsi que les chambres non disponibles. Grâce au back-end de Roomsy, les entreprises peuvent également accéder aux coordonnées de chaque visiteur, gérer les réservations de groupe et individuelles, traiter les paiements, gérer les factures et générer des rapports.
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Avis
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Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Amazing! Roomsy has streamlined the management and booking process of our corporate apts.
Publié le 05/01/2018
Organization and ease of reservation/booking management.
Organization and ease of reservation/booking management.
Avantages
I love the simplicity, clean interface of the software, ease of use, and accessibility. Customer support is phenomenal; respond time is almost instantaneous. Team Roomsy is consistent with upgrades and improvements based on their customers needs. What an awesome product! We use it for the management of our corporate apartments both in the U.S and internationally. Roomsy has simplified our reservation and booking process at a fraction of the cost than most property management systems.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Northern Inn
Publié le 07/09/2022
We can book 100% without error. Double bookings cannot occur if staff follow the procedures.
When...
We can book 100% without error. Double bookings cannot occur if staff follow the procedures.
When I have problems and I call Roomsy staff, I always receive good support.
Avantages
The software figures the pricing. We do have to assess the final amount because the system may go to default. Its easy to add extras that automatically are added to the final charge.
Inconvénients
We like Roomsy, all of it. We may go further and charge through Roomsy. We have kept our other systems which are business centered for aggregating costs, but Roomsy manages our occupancy beautifully. Our customers enjoy the printed, emailed registrations and invoices.
Twice the program forced me to buy a larger program. The first time I could continue with my work, but the second time Roomsy stopped and I had to buy up. Thankfully customer service reversed the service to the level I desire. This has not happened again. Thankfully.
Alternatives envisagées
QuickBooks OnlinePourquoi passer à Roomsy
We like that this is a Canadian product. Our Inn is close to the Boarder.- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Roomsy - Nice back end booking, but not a lot else
Publié le 03/08/2018
Roomsy could get the job done if it was the only booking/pms platform in existence, but it's...
Roomsy could get the job done if it was the only booking/pms platform in existence, but it's nowhere near the best in functionality or value. When I checked out various properties featured as testimonials on Roomsy's website, I discovered most of them had switched to a different booking engine... Not a good sign.
Avantages
The back end functionality for making reservations was really nice, drag-and-drop, clean, etc. The customer service agent I talked to was friendly, like most Canadians tend to be.
Inconvénients
Minimal reporting, support features, and sub-par front end booking. No availability calendar, which is a standard for online reservations (isn't it?!).
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great For All Companies
Publié le 06/05/2021
Overall, this is an easy, well designed online program that doesn't need you to download a program....
Overall, this is an easy, well designed online program that doesn't need you to download a program. Everything is easy access from anywhere, secure, and easy to use.
Avantages
They customize for the size of your company. Ours is a small company and they were really helpful and understanding. They walked us through everything in set-up, answering any questions we had and helped us understand the pricing. Quite transparent on how they do things and what they cost, I find everything informative and straightforward. The reports generated are great and easy to understand, receiving all reports needed for our accounting team. Customizable templates for the registration cards and invoices are easy to modify and understand. I was also able to send a provided reservation page code to my website and app designer people and it works so far.
Inconvénients
Sometimes can't find full report I need. Solved with customer support. Other thing is that they don't have a way to secure Credit card Information fully to hold reservation for guest if you don't have a connection for booking through Booking.com or Expedia Etc.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Simple to use and great customer service.
Publié le 03/08/2017
Great support, easy to use software in the cloud, accessible from anywhere I am, configurable to...
Great support, easy to use software in the cloud, accessible from anywhere I am, configurable to give certain rights for staff, so they do not see what they don't need to to.
Avantages
Easy to access, online, in the cloud, has enough integrations with Booking engines such as booking.com and expedia. Raj and his team are always available and very willing to sometimes repeat their instructions without making you feel a fool for asking the same questions again and again.
Software is easy to use. They have great how-to videos, which you follow on another screen. But if you have questions, need guidelines, they are happy to help. Flexible to accommodate your schedule for support follow-up unlike the previous one I used, which had email only support, maybe 3 days of support a week. For a start up, this is the right software, which is getting better on monthly basis as well as it has the ability to grow with you.
Although they don't have a smartphone app yet, their web site is quite view able on a cell phone.
Has stripe.com, paypal and others such as integration for credit card/payment collection.
Roomsy has reports which give you a good visual of your business.
I am quite happy with Roomsy. I tried another one but because of the support, I will give 10 out of 10 for Roomsy. As a new startup, you need all the help to get you up and running as fast as you want to. Roomsy has helped us get to that point and continues to help, when needed.
My suggestion is - go ahead and take the trial and get started and see how easy it is to get your business online fast.
Inconvénients
Still need some more tools, reports in CSV or Excel format, more payment options to take deposits (which I believe will be out in a couple of months).
Roomsy - FAQ
Voici quelques-unes des questions fréquentes sur Roomsy.Q. Quels sont les types de licence disponibles pour Roomsy ?
Types de licences disponibles pour Roomsy :
- À partir de : 70,00 $US/mois
- Type de licence : Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise Roomsy ?
Utilisateurs habituels du logiciel Roomsy :
Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500
Q. Dans quelles langues Roomsy est-il disponible ?
Langues dans lesquelles Roomsy est disponible :
anglais
Q. Roomsy prend-il en charge les appareils mobiles ?
Appareils pris en charge par Roomsy :
Q. Avec quelles applications Roomsy peut-il s'intégrer ?
Applications s'intégrant à Roomsy :
PayPal, Stripe
Q. Quelles sont les ressources d'aide disponibles pour Roomsy ?
Ressources d'aide disponibles pour Roomsy :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Roomsy.