Outfield

Outfield

Mobile-interaction CRM for field sales reps & managers

4.2/5 (30 avis)

Outfield - Présentation

Outfield is a mobile-interaction CRM for field sales reps and managers, which supports field marketing, territory management, route planning, merchandising, sales and account mapping, and more. Incorporating tools designed to streamline workflow in the field, Outfield enables users to track and verify team activity, and manage communication and reporting. Native apps for iOS and Android give users the flexibility to manage tasks on the go, via their smartphone or tablet.

Outfield facilitates field marketing management with features such as reporting and analytics, employee tracking, team communication, and gamification. Outfield analytics help give users valuable marketing insight, while employee tracking tools allow managers to stay up-to-date on all field activities. Centralized access to activity photos, notes, visit updates, and reports ensure users stay fully connected to their team. Gamification aims to enhance field sales and marketing output.

Territory management and route planning tools allow users to schedule optimized travel routes, track mileage and check live traffic conditions, plus manage territory accounts. Communication features enable collaboration and the sharing of information and feedback with teammates, anywhere, anytime, while retail merchandising functionality helps users manage display compliance, with online check-in, call-forms and attached pictures.

Outfield’s relationship management database allows merchandising reps to store and recall contacts. Sales territory mapping technology maps customers, deals and prospects to key metrics, in order to help users discover new leads, and regional insights.

Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Canada, Europe, États-Unis

Langues

anglais

Outfield - Avis

Note globale
4.2/5
83% d'avis positifs
12
Excellent
13
Très bien
4
Moyen
1
Médiocre
0
Mauvais
Micah O.
Traduire avec Google Translate

Definitely the most convenient reporting tool I've had the privilege to use.

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 14/05/2018
Provenance de l'avis : Capterra

The benefits we saw was actual time spend on the back end instead of things just reported. Gives us the hard numbers from the actual time spent at a check in. Helps streamline out network of communications between all different teams.

Avantages

The ease of visibility to my teams. Provides simple solutions to escalations we see in the field and provides insight for partners to show off all the awesome things they are doing on their own.

Inconvénients

Can't backdate meetings or events if no cell phone service to report. Then when we do have the opportunity to report it reflects on the wrong day from the admin perspective. A solution to be able to specify a date of an event if we are unable to check in at that time.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Dan C.
Traduire avec Google Translate

it needs more features such as location awareness, proximity alerts, followup alarms

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 19/06/2018
Provenance de l'avis : Capterra

real time reporting

Avantages

easy to put for a quick note, needs to have more categories though such as active, pending contract, prospect. I like the ease of being able to write a quick note and everyone at the office see it immediately, like please have service call this certain dealer while im sitting there and it happens, real time issue resolving is great.

Inconvénients

when adding new dealers and it needs more categories such as prospect or active or pending contract. i also think it should upload address automatically like when you checkin on facebook.

Traduire avec Google Translate

Réponse de Outfield

Thank you for your feedback, Dan!

We're happy to hear you are enjoying the "Real Time" aspect of our product, it's a fan favorite!

Regarding the cons you listed:
It sounds like you should try leveraging the Deal Pipeline feature. From there you can assign the accounts to customized stages such as prospect, active, or pending contract. Once they are in your pipeline, you can move them from stage to stage and assign estimated values for each deal. Here is a link to one of our articles and videos showcasing the Deal Pipeline. (https://support.outfieldapp.com/hc/en-us/articles/360002147672-How-to-Manage-your-Deal-Pipeline)

Regarding uploading addresses automatically, you may want to check out our "Add from Nearby Places" feature. It takes nearby locations and will auto populates the Name, Address, and any other contact information that's readily available. From there, you can check-in, create a note, or add that new account to your deal pipeline. Hopefully this information helps!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

5.0/10
Steve C.
Traduire avec Google Translate

Outfield is a fantastic tool for tracking sales activity and keeping current on all sales calls.

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 14/05/2018
Provenance de l'avis : Capterra

Avantages

What I like most is the ability to recall what I've discussed on previous calls with customers. I can also keep track of when I visited each customer so I can ensure that customers aren't going too long without a visit.

Inconvénients

I have to be honest, there's nothing that I don't like about the software. I like that the customer service team are always on top of any bugs and small fixes that come along and they ensure things are improved fast.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Utilisateur vérifié
Traduire avec Google Translate

Outfield is a powerful tool for a rapidly expanding field team.

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 11/05/2018
Provenance de l'avis : Capterra

Avantages

An indispensable tool for quantifying field team activities. The news feed helps keep remote employees connected and up to date. The Outfield team is super responsive and supportive. Features are added constantly.

Inconvénients

It can be hard to sort through all of the incoming information as a team member so filter options would be very helpful. Sometimes buggy (iPhone X). However, bugs are fixed fast and new features are always being added.

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Claudina C.
Traduire avec Google Translate

It has been a great tool even though we are still modifying according to our needs

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 18/06/2018
Provenance de l'avis : Capterra

Avantages

The ease of Use and the customer support we have received have been amazing. Overtime we need to edit something they will do it right away.

Inconvénients

A few things are still missing, but we are getting the support from your team. The only thing is that overtime there is a change we seem to be missing the already existing i formation which is really unfortunate since thats our main data base and at the same time work that we will need to re do.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Outfield - Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Upstart: $14.99 per user/month
Champion: $29.99 per user/month
Dynasty: $59.99 per user/month

Outfield - Fonctionnalités

  • Base de données de contacts
  • Données en temps réel
  • Fonctionnalité de recherche
  • Intégration CRM
  • Notifications automatiques
  • Outils de collaboration
  • Rapports et statistiques
  • Suivi des activités
  • Suivi des ventes

  • API
  • Analyse des ventes
  • Gestion des contacts
  • Gestion des leads
  • Importation et exportation de données
  • Intégration de tiers
  • Intégration des e-mails
  • Modèles personnalisables
  • Monitoring
  • Rapports sur les ventes
  • Tableau de bord d'activités

Plus d'informations sur Outfield

Outfield - Principales fonctionnalités

  • Account notes
  • Automatic notifications
  • Best practices, events, results & feedback sharing
  • CRM
  • Calendar management
  • Call logging
  • Call-forms management
  • Check-in management
  • Collaboration tools
  • Commenting
  • Communication management
  • Custom forms
  • Data visualization
  • Display compliance management
  • Employee management
  • Feedback management
  • Field sales management
  • GPS tracking
  • Gamification
  • Geo-tagged meetings
  • Geo-tagged visits
  • Goal management
  • Goal setting/tracking
  • Historical data
  • Interaction tracking
  • Lead generation
  • List management
  • Live traffic conditions
  • Logistics management
  • Merchandising management
  • Mileage tracking
  • Multi-stop route scheduling
  • Native iOS & Android apps
  • Nightly summaries
  • Prioritizing
  • Quote management
  • Real-time events
  • Real-time monitoring
  • Relationship management database
  • Reporting & analytics
  • Route planning tools
  • Sales & account mapping
  • Sales opportunity tracking
  • Sales pipeline management
  • Sales rep tracking
  • Sales tracking
  • Search functionality
  • Team activity management
  • Team activity tracking
  • Territory management
  • Timeline management
  • Travel logistics management

Avantages

  • Outfield allows users to access and maintain buyer information from a single, centralized platform.

  • Reporting and analytics capabilities give insight into field sales and marketing data, helping users to make informed business decisions.

  • Route planning technology helps users map visits and schedule multi-stop routes to reduce driving time.

  • Sales rep tracking features help managers stay on top of team activity, and employee whereabouts, and ensures employee accountability.

  • Outfield supports team collaboration, allowing users to share best practices, events, results or feedback with teammates on the go, via mobile devices.

  • Outfield - FAQ

    Voici quelques-unes des questions fréquentes sur Outfield.

    Q. Quels sont les types de licence disponibles pour Outfield ?

    Types de licences disponibles pour Outfield :

    Type de licence: Abonnement

    version d'essai gratuite: Disponible

    Upstart: $14.99 per user/month
    Champion: $29.99 per user/month
    Dynasty: $59.99 per user/month

    Q. Quelles sont les principales fonctionnalités du logiciel Outfield ?

    Fonctionnalités du logiciel Outfield :

    • Account notes
    • Automatic notifications
    • Best practices, events, results & feedback sharing
    • CRM
    • Calendar management
    • Call logging
    • Call-forms management
    • Check-in management
    • Collaboration tools
    • Commenting
    • Communication management
    • Custom forms
    • Data visualization
    • Display compliance management
    • Employee management
    • Feedback management
    • Field sales management
    • GPS tracking
    • Gamification
    • Geo-tagged meetings
    • Geo-tagged visits
    • Goal management
    • Goal setting/tracking
    • Historical data
    • Interaction tracking
    • Lead generation
    • List management
    • Live traffic conditions
    • Logistics management
    • Merchandising management
    • Mileage tracking
    • Multi-stop route scheduling
    • Native iOS & Android apps
    • Nightly summaries
    • Prioritizing
    • Quote management
    • Real-time events
    • Real-time monitoring
    • Relationship management database
    • Reporting & analytics
    • Route planning tools
    • Sales & account mapping
    • Sales opportunity tracking
    • Sales pipeline management
    • Sales rep tracking
    • Sales tracking
    • Search functionality
    • Team activity management
    • Team activity tracking
    • Territory management
    • Timeline management
    • Travel logistics management

    Q. Qui utilise Outfield ?

    Utilisateurs habituels du logiciel Outfield :

    Grandes entreprises, Entreprises de taille moyenne, PME

    Q. Dans quelles langues Outfield est-il disponible ?

    Langues dans lesquelles Outfield est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour Outfield ?

    Types de licences disponibles pour Outfield:

    Abonnement

    Q. Outfield prend-il en charge les appareils mobiles ?

    Appareils pris en charge par Outfield :

    Android, iPhone, iPad

    Q. Avec quelles applications Outfield peut-il s'intégrer ?

    Nous n'avons pas d'informations sur les intégrations offertes par Outfield.

    Q. Quelles sont les ressources d'aide disponibles pour Outfield ?

    Ressources d'aide disponibles pour Outfield :

    Support en ligne, Support téléphonique, Tutoriels vidéo