--- description: Birdeye : qu'en pensent les utilisateurs ? Lisez les avis sur Birdeye, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Birdeye - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [AI Content Creation Platforms](/directory/5224/ai-content-generation-platforms/software) > [Birdeye](/software/112535/birdeye) # Birdeye Canonical: https://www.getapp.fr/software/112535/birdeye Page : 1/29\ Suivant: [Page suivante](https://www.getapp.fr/software/112535/birdeye?page=2) > Birdeye est une plateforme d'expérience client tout-en-un. Plus de 80 000 entreprises utilisent Birdeye chaque jour pour attirer de nouveaux leads avec des listes, des avis et des recommandations, les convertir en clients avec le chat web et les paiements et satisfaire ces clients avec des enquêtes, des cas d'assistance et des informations, le tout en un seul endroit. > > Conclusion : 705 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 705 Avis | | Simplicité d’utilisation | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Birdeye - **Pays**: Palo Alto, É.-U. - **Entreprise fondée en**: 2012 ## Contexte commercial - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, France, Italie, Mexique, Nouvelle-Zélande, Pays-Bas, Porto Rico, Royaume-Uni, États-Unis ## Fonctionnalités - @mentions - AI Copilot - API - Accès mobile - Aide contextuelle - Alertes mobiles - Alertes par e-mail - Alertes/Notifications - Analyse de la concurrence - Analyse de texte - Analyse des campagnes - Analyse des sentiments - Analyse des tendances - Analyse prédictive - Analyse visuelle - Analyses augmentées - Authentification unique - Autoresponders - Bibliothèque d'images - Bot pré-configuré ## Intégrations (111 au total) - 1CoreSolution - 8am MyCase - Adeptive - AgencyAnalytics - Agentforce Marketing (formerly Salesforce Marketing Cloud) - Agentforce Sales (formerly Salesforce Sales Cloud) - Apple - Authenticom - Booker - Booker - Buildertrend - CareCloud Charts - CareStack - ChatBot - Clio Grow ... et 96 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique ## Category - [AI Content Creation Platforms](https://www.getapp.fr/directory/5224/ai-content-generation-platforms/software) ## Catégories connexes - [AI Content Creation Platforms](https://www.getapp.fr/directory/5224/ai-content-generation-platforms/software) - [Logiciels de gestion des avis](https://www.getapp.fr/directory/575/feedback-and-reviews-management/software) - [Logiciels d'e-réputation](https://www.getapp.fr/directory/873/reputation-management/software) - [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software) - [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software) ## Logiciels similaires 1. [ReputationStacker](https://www.getapp.fr/software/2071031/reputationstacker) — 4.9/5 (57 reviews) 2. [Trustpilot](https://www.getapp.fr/software/113149/trustpilot) — 4.5/5 (1206 reviews) 3. [Brand24](https://www.getapp.fr/software/101485/brand24) — 4.7/5 (255 reviews) 4. [GiveMe5.ai](https://www.getapp.fr/software/182703/grab-your-reviews) — 4.7/5 (86 reviews) 5. [Hootsuite](https://www.getapp.fr/software/20432/hootsuite) — 4.4/5 (3801 reviews) ## Avis ### "Best choice for review management platforms" — 5.0/5 > **Nick** | *24 juillet 2020* | Marketing et publicité | Taux de recommandation : 8.0/10 > > **Avantages**: We tried a few different review management systems but BirdEye was the most established one. They offer great deals for marketing agencies that are looking to whitelabel the software and offer it to clients as part of the marketing packages. This was a huge plus for us. > > **Inconvénients**: Software can be clunky. Think of BirdEye like Salesforce, they're the biggest in the space because the software is good but it can also be rather clucky to use. Other review management systems were more streamlined but I think BirdEye more than makes up for it with customer service and support. > > I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider. ----- ### "Great improvement in our reviews\!" — 5.0/5 > **Lisbeth** | *4 septembre 2025* | Immobilier | Taux de recommandation : 10.0/10 > > **Avantages**: Since implementing Birdeye, we have seen a consistent increase in our review volume and in positive review feedback. We love that we can set up survey campaigns and respond in the platform directly to all feedback and public review pages (Google, Yelp, Birdeye, etc...) > > **Inconvénients**: The one thing that would greatly benefit us is more support with being able to verify our listings like our Google My Business pages. > > Customer support is very responsive and helpful. Our review volume has increased and we have seen a higher volume of positive reviews. The Birdeye platform is super helpful to allow us to see all of our feedback in one place and respond accordingly so we can consistently monitor our online reputation. ----- ### "Stay away from Birdeye\!" — 1.0/5 > **Jaro** | *1 mai 2025* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10 > > **Avantages**: Unfortunately, there was nothing I genuinely liked, as the results didn’t meet expectations. The promises weren't fulfilled. > > **Inconvénients**: They made big promises but delivered poor results. It felt like empty talk with no real value. Birdeye is simply bad\! > > Stay away from Birdeye\! It was a complete waste of time, energy, and money. Disappointing from start to finish. ----- ### "10 years and counting" — 5.0/5 > **JR** | *21 mai 2025* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: Inbox---this feature is the hub of the platform. They have grown from a review platform to a hub that offers many other ways to serve a customer. > > **Inconvénients**: Email needs attention-"from" address looks spammy. We are working with them for a solution, so hopefully it will no longer be our least favorite. > > We have been with them going on 10 years. That it self should give you reason to consider. They are a leader in the field of what they offer. ----- ### "In a review driven world, Birdeye is a necessity" — 5.0/5 > **Matthew** | *29 août 2025* | Entreposage | Taux de recommandation : 10.0/10 > > **Avantages**: I like how it is able to be integrated into our ERP platforms and how it helps us maintain our online reputation. I don't even have to think about sending someone a text or email asking them for a review. We are able to customize how/when we engage with our customers and it has been a delight to work with. > > **Inconvénients**: I genuinely can't think of any negatives to Birdeye. I've never ran into any issues at all with the software. > > I've been using it for 6 years as a Property Manager and it has been great. Now more than ever, reviews are so incredibly important for your business. They're almost as important as having a website or a phone number for someone to call and ask questions. They are a place where folks can give unfiltered takes of how they feel their experience at your business was. Birdeye makes managing this super easy and I didn't think I would at first - but I have really enjoyed some of their newer AI features. ----- Page : 1/29\ Suivant: [Page suivante](https://www.getapp.fr/software/112535/birdeye?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/112535/birdeye) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées