Jackrabbit Gymnastics est un outil de gestion d'école de gymnastique basé sur le cloud avec ordonnancement, les comptes recevables, point de vente, portail étudiant, inscription, le reporting et plus encore. La solution tout-en-un vise à aider la direction de l'école de gymnastique, le personnel, les parents et les étudiants à communiquer efficacement et à effectuer des tâches quotidiennes telles que réserver un cours, facturer ou se tenir au courant des événements scolaires.
Pour aider les écoles de gymnastique à gérer leurs classes et leurs clients, Jackrabbit Gymnastics fournit des outils pour l'inscription en ligne, la gestion de classe, le suivi du temps, le traitement des paiements, la facturation et reporting. À partir du tableau de bord exécutif, les gestionnaires et les employés disposant d'autorisations peuvent afficher les tâches, annonces, alertes, paiements en retard et rapports sur les statistiques, tels que les revenus, les enregistrements, les paiements en retard, etc.
La fonctionnalité d'inscription en ligne peut être personnalisée et intégrée dans n'importe quel site web d'entreprise pour donner aux clients un affichage des classes disponibles et des événements à venir et fournir un formulaire d'inscription en ligne pour les nouveaux étudiants à s'inscrire. Les paiements peuvent être effectués en ligne avec les outils de traitement des paiements de Jackrabbit Gymnastics, qui facilitent les demandes de réduction, les calculs de frais, les factures papier ou imprimables et les paiements par carte de crédit électronique ou ACH. Jackrabbit Gymnastics s'intègre également à QuickBooks Online pour l'enregistrement de données synchrones.
Une fois inscrits, les étudiants ont accès à un portail libre-service où ils peuvent consulter un calendrier de cours, des horaires, des absences, des notes de compétences, des politiques en vigueur, etc. et les parents peuvent également payer leurs factures en ligne. Pour améliorer la communication, Jackrabbit Gymnastics fournit une intégration par SMS et par e-mail afin que les enseignants et la direction puissent alerter les étudiants sur les fermetures ou les annonces importantes et envoyer des campagnes de marketing en masse aux étudiants.
We love that Jackrabbit is always enhancing it's software. They are really great about listening to the customer's needs and trying to find quick solutions for them!
Having online web registrations has been wonderful for both our class enrollment and event enrollment. It is really convenient that we can pick and choose what we want to show up on the website and set an auto email to be sent to the customers immediately after enrolling.
The email student schedules feature is now one of my favorites! It has cut down our enrollment processing time by 50%! It is so nice not to have to type out the student's information and enrollment information when emailing a confirmation!
The email templates and ability to add images and files to emails has been a total game changer for our company! It is so much easier and faster to send information to our customers and be able to improve parent communication!
The staff portal enhancement has helped us be more consistent with tracking attendance. We don't use the time tracking portion or the portal at this time. We are in the process of trying to make the transition of tracking skills in the portal vs. on paper. We would love to see a better way to print a progress report if we switch to doing web based skill tracking.
Lastly, I love the quick chat feature. Having support right at our fingertips is a wonderful feature to a class management system!
Our downfalls with the system are currently:
-Printed Statement feature- I just recently sent an idea to the enhancement team. I would really like to see it more like the "email student schedules" system. You could set it up exactly how you want it to look in the text boxes and then in the middle it will auto pull the information you selected for the statement. It would also help if you could choose how the spacing reflects after the fold line. I had very minimal header/footer and it still printed almost 300 blank (or only print date) pages.
-In the staff portal, we have had some glitches with a class showing as incomplete attendance when all students have either present or absent recorded and saved. This seems to happen when a makeup or transfer occurs on the same day as the class is held.
-Having glitch issues when using Google Chrome. It has forced me to switch to Microsoft Edge.
-Ability to "transfer" fees to a different category? Or a better way to track credits in the system. Right now it is hard because the money comes in towards on program, they drop for some reason and receive a credit and then when they come back they use it towards another program. The money always stays with the initial program. The credits don't show up on QuickBooks as it's not actual revenue coming in. Maybe there's a better way to track these? Not sure.
JR is a complete system - it allows us to have customers enroll online day or night, track attendance, track student progress, and post and collect tuition and other fees easily. The financial tracking and reporting are the best in the industry - we are able to track revenue and match it to our quickbooks quickly and easily. Customer support is top notch - we are able to reach them in a variety of ways - via live chat, email, phone call or by setting up a consultation about a specific topic. Webinars and tutorials are also available. We have a complicated discounting system and JR handles it all. While there are always things to improve on such as prorating tuition upon enrollment from the parent portal - they are always working on ways to implement their clients need and want.
Streamlining and making everything much easier to accomplish
JackRabbit is easy to learn and has many capabilities. It helped us go from a paper tracking system for our Birthday parties to online. It easily helps us keep over 1400 student enrollments straight while easily transferring students, scheduling make-ups, keeping track of absences, processing credit cards, and so much more! Their Customer Service is also very helpful, insightful, and always willing to listen to new ideas from their customers.
There are a few features that would be nice to have- pro-rating tuition for instance. But, as I stated previously, they are always listening to their customers and always adding new features- this one being one that they said will be added soon.
Good tracking for classes, easy to collect payments and we can also do pro shop and time clock to save money on other outside programs for those processes.
We use all of the features and love that it's a one stop shop for our class management, billing, pro shop, time clock, reporting and more. We also love that support is so helpful. They respond in a timely manner, work until things are solved and communicate along the way. They also add enhancements on a regular basis, just making things better based on customer feedback and ideas.
There are always a few things that we have to work around to get the data that we need, but exporting to excel and working it out there works fine. There's nothing that drives me crazy about it.
Jackrabbit is very intuitive and powerful.
The program has tons of features at your fingertips. This is a great option for an all in one CRM and Employee management tool. Employee management, customer management, and class management system are literally in one location. Employees can access their schedule, utilize the time clock feature, and receive automated emails once a new student enrolls. Customers have access to their payment portal so there are no surprises. Admins keep track of all the important big picture items as well as smaller details easily. Jackrabbit makes recurring tasks like email, payments, calendar and schedule functions easy to get to quickly.
It did take me a while to get used to reading spots available vs enrolled.
I do wish the employee portal was a bit more powerful and robust.
Voici quelques-unes des questions fréquentes sur Jackrabbit Gymnastics.
Types de licences disponibles pour Jackrabbit Gymnastics :
À partir de: $45/mois
Type de licence: Abonnement
version d'essai gratuite: Disponible
Nous n'avons pas d'informations sur les fonctionnalités de Jackrabbit Gymnastics.
Utilisateurs habituels du logiciel Jackrabbit Gymnastics :
Grandes entreprises, Entreprises de taille moyenne, PME
Langues dans lesquelles Jackrabbit Gymnastics est disponible :
Types de licences disponibles pour Jackrabbit Gymnastics:
Nous n'avons pas d'informations sur les appareils pris en charge par Jackrabbit Gymnastics.
Applications s'intégrant à Jackrabbit Gymnastics :
QuickBooks, QuickBooks Online
Ressources d'aide disponibles pour Jackrabbit Gymnastics :
FAQ, Support en ligne, Support téléphonique, Tutoriels vidéo