ePro Scheduler Plus

ePro Scheduler Plus

Crew scheduling for EMS, 911/dispatch & other industries

4.5/5 (31 avis)

ePro Scheduler Plus - Présentation

ePro Scheduler Plus is an all-in-one employee scheduling, time and attendance tracking, and payroll management solution specifically designed for EMS operations, fire and police departments, and other dispatch agencies or public service organizations. With tools for overtime tracking, resource scheduling, certification management, dynamic dashboards, custom forms, time and attendance tracking, communication, and more, ePro Scheduler Plus aims to provide a fully featured employee management system.

To aid with employee scheduling, ePro Scheduler Plus allows the automatic creation and populating of schedules, taking into account time off requests, availability of employees, overtime, and more. The solution can also be used to manage sick calls, facilitate shift swaps and bidding for open shifts, and calculate the best fit for each shift by analyzing qualifications, hours worked, contract type, seniority, and more. Management can monitor overtime to keep costs at a minimum and, using the timeoff banks, employers can ensure that none of their team members have surpassed their number of allocated days off.

In order to ensure payrolls are accurate, ePro Scheduler Plus tracks time and attendance using online time-clocks or an optional biometric time-clock with fingerprint scanning. Late arrivals and absences are tracked within the system with alerts triggered when disciplinary action is required. Payroll information can be synchronized with third party payroll applications such as ADP, QuickBooks, and more, and rules for holiday pay, sick days, and special rates can be set up to suit custom business policies.

ePro Scheduler Plus also includes other employee management tools including a meeting and events calendar, personal calendars, certification and requirements tracking, an employee database, SMS and email messaging, customizable dashboards, scheduled reporting, permissions control, employee self service, and more.

Prix

À partir de
50,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Canada, États-Unis

Langues

anglais

ePro Scheduler Plus - Avis

Note globale
4.5/5
97% d'avis positifs
16
Excellent
14
Très bien
1
Moyen
0
Médiocre
0
Mauvais
David H.
Traduire avec Google Translate

ePro Scheduler is the next step in managing a large workforce

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 08/07/2016
Provenance de l'avis : Capterra

I found ePro Scheduler in 2008 when our workforce doubled over the course of a few months. It became very difficult to manage 350+ field employees (EMT's, Medics, Nurses, and RT's) schedules without some type of computer aided software. I evaluated many different options to make the process easier and more efficient, without breaking the bank. ePro was the best solution for our needs; we have grown to over one thousand employees, and we now use ePro for every department within the organization. We use almost every feature of the program, from payroll to incident reporting. It would be hard to imagine how the company would handle the 3,000+ reports employees and managers do each year without the help of this program. I have since evaluated other scheduling companies and programs to ensure we are using the best program for our needs and I keep coming back to ePro; they set the standard that other companies try to emulate.

Avantages

The ease of use and the ability to generate and manage a large worforce.
The ability to manage thousands of incident reports over the course of a year.
It is easy to manage payroll, overtime, and communicate with the workforce without hiring additional staff.

Inconvénients

Employees are not able to communicate with each other except through a public bulletin board

Traduire avec Google Translate

Réponse de eCore Software

Thank you for the review! We appreciate your business!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Craig M.
Traduire avec Google Translate

ePro leading the way

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 11/07/2016
Provenance de l'avis : Capterra

After recently reviewing and comparing several scheduling and timecard software programs, eCore Software continues to lead the way with ease of use and functionality. From the initial schedule building to the final timecard closeout, ePro Scheduler is hands down the best in the industry.

Avantages

There are too many positives to list here. However, a few that stand out are the Scheduling Wizard, which allows a multi functional, multi change mass edit to an individual associate's schedule or a full company's schedule with the click of a couple buttons; and the discrepancy (employee punch edit check) and timecard review, with their sleek and simplified easy view screen and functionality.

Inconvénients

With the software being built for many users (companies), there are times when suggested changes cannot be implemented without affecting all users. However, in our 9 years working with the software, we have been able to find easy internal ways to work around any issues to make it match our policies and procedures.

Traduire avec Google Translate

Réponse de eCore Software

Thanks, Craig! We appreciate your business!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Jamie S.
Traduire avec Google Translate

The basic scheduling system and employee management is user friendly.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 02/07/2018
Provenance de l'avis : Capterra

Avantages

The basic scheduling and employee management is very user friendly and easy to teach new users. I do like the chat feature, that has always been very helpful to me as well.

Inconvénients

I wish they would have more training's since there is so much more of the system that we do not use. even if it was a webinar or pre-taped that we could watch on different topics.
I would also like to see some changes in the discrepancies with back to back shifts and the system to pick up "late punch ins" when someone works a back to back shift. I would also like to see when and emp uploads a new cert, that it doesn't wipe out the current cert that in place. (unless we are doing something wrong). I would like see a "hover" option that we can see certs that are uploaded to see the dates before we approve them also. There are also some features of the payroll close out that I think could be tweeked.

Traduire avec Google Translate

Réponse de eCore Software

Thank you Jamie! We truly appreciate your business.
As far as your concerns go, I would like to set up a quick call with you next week to schedule some additional training sessions to ensure ePro Scheduler is providing Ridge Ambulance with the most efficient process possible!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Utilisateur vérifié
Traduire avec Google Translate

Well...

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 18/01/2019
Provenance de l'avis : Capterra

Due to the cons of Epro for our company, we did try to source other scheduling systems and they all had just as many quirks and drawbacks. There is a flow to Epro to some degree that was better than our options. Not a horrible program but could be a lot better overall.

Avantages

If you have built your company around Epro's limitations, Epro is amazing. If you try to do something different, Epro becomes less amazing quickly.

Inconvénients

There are several areas where the software could be improved and they still aren't. I find that Epro likes to make more tiny Tweaks like font color or icon change rather than fix real problems, such as how it handles double shifts (or can't handle double shifts), how there isn't any easy add for meal penalties which was a law in CA until recently, and how there is a known issue with calculating shift breaks on the pick up shifts and they have no plans to correct it. All of these things we can work around but shouldn't have to since they have raised their prices and my company can't use half of their features.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

7.0/10
Christopher C.
Traduire avec Google Translate

exceptional and expedient resolution to issues, though we have not had many since implimentation

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 05/07/2018
Provenance de l'avis : Capterra

better communication between management and staff. faster payroll processing. great record keeping. total ems operations business solution.

Avantages

it has decreased our payroll processing time from 1- 8 hour day to about 20-30 minutes.
scheduling and employee access from anywhere is great. we utilize it for a true business management solution on the operations side.

Inconvénients

a lot of menus. sometimes difficult to recall or find what you need but after some time it is easier and once implimented you can actually cut back on the menu choices available.

Traduire avec Google Translate

Réponse de eCore Software

Christopher,

We are so glad that ePro Scheduler was able to provide Meramev Ambulance District with so many benefits!

We also appreciate the feedback. The eCore team agrees that our current menu structure is not the most functional or easy to use. Our development team is currently working to provide a simpler user-interface and focus on ease of use for all clients.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

ePro Scheduler Plus - Prix

À partir de
50,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Contact ePro Scheduler Plus fir pricing information.

ePro Scheduler Plus - Fonctionnalités

  • Base de données des employés
  • Gestion des employés
  • Importation et exportation de données
  • Portail employés
  • Portail libre-service
  • Rapports personnalisables

  • API
  • Gestion des performances
  • Gestion du recrutement
  • Intégration de tiers
  • Intégration des collaborateurs
  • Notifications automatiques
  • Portail des employés
  • Rappels
  • Rapports en temps réel
  • Rapports et statistiques
  • Stratégie de marque personnalisable
  • Suivi des activités
  • Suivi des candidatures
  • Tableau de bord d'activités

Plus d'informations sur ePro Scheduler Plus

ePro Scheduler Plus - Principales fonctionnalités

  • Access control
  • Alerts / escalation
  • Audit trail
  • Availability management
  • Bid management
  • Biometric time clock
  • Calendar management
  • Calendar sync with Google
  • Certification management
  • Certification tracking
  • Custom fields
  • Custom forms
  • Customizable reporting
  • Dashboard creation
  • Document management
  • Document storage
  • EMS service roles time clock
  • Electronic signature capture
  • Email notifications
  • Employee database
  • Employee management
  • Employee profiles
  • Employee self service
  • Employee time clock
  • Event scheduling
  • Filtered views
  • Fleet management
  • Import / export data
  • Instant messaging
  • Overtime calculation
  • Payroll management
  • Permission management
  • Recurring tasks
  • Rotation scheduling
  • SMS integration
  • Search functionality
  • Self service portal
  • Shift-end alerts
  • Sick leave tracking
  • Summary reports
  • Team calendars
  • Time & attendance tracking
  • Time clock integration
  • Time off requests
  • Vehicle damage tracking
  • Vehicle maintenance
  • Vehicle repair

Avantages

  • Allow employees to access their schedules, messages, certification information, and more from the self service portal where team members can also submit time-off requests, swap shifts, and submit their availability.

  • Manage team and personal calendars with the tools to schedule one-off or recurring meetings and events, and synchronize calendars with third party calendar tools such as Google, Outlook, and Apple calendars to manage all tasks in one place.

  • Build dynamic dashboards using a variety of widgets which can be combined to create custom visual representations of important business information. Dashboards can be customized for each individual employee or team for quick navigation.

  • Track certification with accurate records of certifications and licenses to ensure employees are qualified for the job and compliance is managed. ePro Scheduler Plus provides a certification requirement hierarchy, expiration warnings, and shift scheduling validation.

  • Facilitate communication between employees, both in the office or in the field, with personal mailboxes, email and SMS messaging, team calendars, an employee bulletin board, message alerts, and forced read acknowledgements.

  • ePro Scheduler Plus - FAQ

    Voici quelques-unes des questions fréquentes sur ePro Scheduler Plus.

    Q. Quels sont les types de licence disponibles pour ePro Scheduler Plus ?

    Types de licences disponibles pour ePro Scheduler Plus :

    À partir de: 50,00 $US/mois

    Type de licence: Abonnement

    version d'essai gratuite: Disponible

    Contact ePro Scheduler Plus fir pricing information.

    Q. Quelles sont les principales fonctionnalités du logiciel ePro Scheduler Plus ?

    Fonctionnalités du logiciel ePro Scheduler Plus :

    • Access control
    • Alerts / escalation
    • Audit trail
    • Availability management
    • Bid management
    • Biometric time clock
    • Calendar management
    • Calendar sync with Google
    • Certification management
    • Certification tracking
    • Custom fields
    • Custom forms
    • Customizable reporting
    • Dashboard creation
    • Document management
    • Document storage
    • EMS service roles time clock
    • Electronic signature capture
    • Email notifications
    • Employee database
    • Employee management
    • Employee profiles
    • Employee self service
    • Employee time clock
    • Event scheduling
    • Filtered views
    • Fleet management
    • Import / export data
    • Instant messaging
    • Overtime calculation
    • Payroll management
    • Permission management
    • Recurring tasks
    • Rotation scheduling
    • SMS integration
    • Search functionality
    • Self service portal
    • Shift-end alerts
    • Sick leave tracking
    • Summary reports
    • Team calendars
    • Time & attendance tracking
    • Time clock integration
    • Time off requests
    • Vehicle damage tracking
    • Vehicle maintenance
    • Vehicle repair

    Q. Qui utilise ePro Scheduler Plus ?

    Utilisateurs habituels du logiciel ePro Scheduler Plus :

    Grandes entreprises, Entreprises de taille moyenne, Administration publique, PME

    Q. Dans quelles langues ePro Scheduler Plus est-il disponible ?

    Langues dans lesquelles ePro Scheduler Plus est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour ePro Scheduler Plus ?

    Types de licences disponibles pour ePro Scheduler Plus:

    Abonnement

    Q. ePro Scheduler Plus prend-il en charge les appareils mobiles ?

    Nous n'avons pas d'informations sur les appareils pris en charge par ePro Scheduler Plus.

    Q. Avec quelles applications ePro Scheduler Plus peut-il s'intégrer ?

    Applications s'intégrant à ePro Scheduler Plus :

    ADP Workforce Now, Google Calendar, Microsoft Outlook, QuickBooks

    Q. Quelles sont les ressources d'aide disponibles pour ePro Scheduler Plus ?

    Ressources d'aide disponibles pour ePro Scheduler Plus :

    FAQ, Support en ligne, Support téléphonique