Crew scheduling for EMS, 911/dispatch & other industries4.5/5 (31 avis)
ePro Scheduler Plus is an all-in-one employee scheduling, time and attendance tracking, and payroll management solution specifically designed for EMS operations, fire and police departments, and other dispatch agencies or public service organizations. With tools for overtime tracking, resource scheduling, certification management, dynamic dashboards, custom forms, time and attendance tracking, communication, and more, ePro Scheduler Plus aims to provide a fully featured employee management system.
To aid with employee scheduling, ePro Scheduler Plus allows the automatic creation and populating of schedules, taking into account time off requests, availability of employees, overtime, and more. The solution can also be used to manage sick calls, facilitate shift swaps and bidding for open shifts, and calculate the best fit for each shift by analyzing qualifications, hours worked, contract type, seniority, and more. Management can monitor overtime to keep costs at a minimum and, using the timeoff banks, employers can ensure that none of their team members have surpassed their number of allocated days off.
In order to ensure payrolls are accurate, ePro Scheduler Plus tracks time and attendance using online time-clocks or an optional biometric time-clock with fingerprint scanning. Late arrivals and absences are tracked within the system with alerts triggered when disciplinary action is required. Payroll information can be synchronized with third party payroll applications such as ADP, QuickBooks, and more, and rules for holiday pay, sick days, and special rates can be set up to suit custom business policies.
ePro Scheduler Plus also includes other employee management tools including a meeting and events calendar, personal calendars, certification and requirements tracking, an employee database, SMS and email messaging, customizable dashboards, scheduled reporting, permissions control, employee self service, and more.
I found ePro Scheduler in 2008 when our workforce doubled over the course of a few months. It became very difficult to manage 350+ field employees (EMT's, Medics, Nurses, and RT's) schedules without some type of computer aided software. I evaluated many different options to make the process easier and more efficient, without breaking the bank. ePro was the best solution for our needs; we have grown to over one thousand employees, and we now use ePro for every department within the organization. We use almost every feature of the program, from payroll to incident reporting. It would be hard to imagine how the company would handle the 3,000+ reports employees and managers do each year without the help of this program. I have since evaluated other scheduling companies and programs to ensure we are using the best program for our needs and I keep coming back to ePro; they set the standard that other companies try to emulate.
The ease of use and the ability to generate and manage a large worforce.
The ability to manage thousands of incident reports over the course of a year.
It is easy to manage payroll, overtime, and communicate with the workforce without hiring additional staff.
Employees are not able to communicate with each other except through a public bulletin board
Thank you for the review! We appreciate your business!
After recently reviewing and comparing several scheduling and timecard software programs, eCore Software continues to lead the way with ease of use and functionality. From the initial schedule building to the final timecard closeout, ePro Scheduler is hands down the best in the industry.
There are too many positives to list here. However, a few that stand out are the Scheduling Wizard, which allows a multi functional, multi change mass edit to an individual associate's schedule or a full company's schedule with the click of a couple buttons; and the discrepancy (employee punch edit check) and timecard review, with their sleek and simplified easy view screen and functionality.
With the software being built for many users (companies), there are times when suggested changes cannot be implemented without affecting all users. However, in our 9 years working with the software, we have been able to find easy internal ways to work around any issues to make it match our policies and procedures.
Thanks, Craig! We appreciate your business!
The basic scheduling and employee management is very user friendly and easy to teach new users. I do like the chat feature, that has always been very helpful to me as well.
I wish they would have more training's since there is so much more of the system that we do not use. even if it was a webinar or pre-taped that we could watch on different topics.
I would also like to see some changes in the discrepancies with back to back shifts and the system to pick up "late punch ins" when someone works a back to back shift. I would also like to see when and emp uploads a new cert, that it doesn't wipe out the current cert that in place. (unless we are doing something wrong). I would like see a "hover" option that we can see certs that are uploaded to see the dates before we approve them also. There are also some features of the payroll close out that I think could be tweeked.
Thank you Jamie! We truly appreciate your business.
As far as your concerns go, I would like to set up a quick call with you next week to schedule some additional training sessions to ensure ePro Scheduler is providing Ridge Ambulance with the most efficient process possible!
Due to the cons of Epro for our company, we did try to source other scheduling systems and they all had just as many quirks and drawbacks. There is a flow to Epro to some degree that was better than our options. Not a horrible program but could be a lot better overall.
If you have built your company around Epro's limitations, Epro is amazing. If you try to do something different, Epro becomes less amazing quickly.
There are several areas where the software could be improved and they still aren't. I find that Epro likes to make more tiny Tweaks like font color or icon change rather than fix real problems, such as how it handles double shifts (or can't handle double shifts), how there isn't any easy add for meal penalties which was a law in CA until recently, and how there is a known issue with calculating shift breaks on the pick up shifts and they have no plans to correct it. All of these things we can work around but shouldn't have to since they have raised their prices and my company can't use half of their features.
better communication between management and staff. faster payroll processing. great record keeping. total ems operations business solution.
it has decreased our payroll processing time from 1- 8 hour day to about 20-30 minutes.
scheduling and employee access from anywhere is great. we utilize it for a true business management solution on the operations side.
a lot of menus. sometimes difficult to recall or find what you need but after some time it is easier and once implimented you can actually cut back on the menu choices available.
We are so glad that ePro Scheduler was able to provide Meramev Ambulance District with so many benefits!
We also appreciate the feedback. The eCore team agrees that our current menu structure is not the most functional or easy to use. Our development team is currently working to provide a simpler user-interface and focus on ease of use for all clients.
Contact ePro Scheduler Plus fir pricing information.
Voici quelques-unes des questions fréquentes sur ePro Scheduler Plus.
Types de licences disponibles pour ePro Scheduler Plus :
À partir de: 50,00 $US/mois
Type de licence: Abonnement
version d'essai gratuite: Disponible
Contact ePro Scheduler Plus fir pricing information.
Fonctionnalités du logiciel ePro Scheduler Plus :
Utilisateurs habituels du logiciel ePro Scheduler Plus :
Grandes entreprises, Entreprises de taille moyenne, Administration publique, PME
Langues dans lesquelles ePro Scheduler Plus est disponible :
Types de licences disponibles pour ePro Scheduler Plus:
Nous n'avons pas d'informations sur les appareils pris en charge par ePro Scheduler Plus.
Applications s'intégrant à ePro Scheduler Plus :
ADP Workforce Now, Google Calendar, Microsoft Outlook, QuickBooks
Ressources d'aide disponibles pour ePro Scheduler Plus :
FAQ, Support en ligne, Support téléphonique