EveryAction

EveryAction

A unified CRM for nonprofits

4.7/5 (40 avis)

EveryAction - Présentation

EveryAction is a unified CRM solution to help nonprofits manage their fundraising, donation pages, emails campaigns, and advocacy in a single platform. Users are able to cultivate donor relationships, track gifts, run direct mail and telemarketing campaigns, and more. The platform helps nonprofits build a highly engaged supporter base through key features such as one-click donations, social network integration, event management, and more.

Engagement tools enable nonprofits to create and send emails with integrated one-click donations and improve deliverability rates. EveryAction provides users with a 360 view to better understand supporters by collecting data on donation history, email engagement, petition sign ups, and more, in one location. Features include list segmentation, targeted emails, multi-step donation pages, optimized forms with one-click actions, social advocacy, volunteer management, data visualization, and more.

Multi-channel organizational tools help nonprofits to coordinate activities across all supporter touchpoints, from phone banking, to door knocking, to events, and direct mail. Users can get access to better voter file data, as well as enhanced contact data and consumer data from EveryAction’s partner TargetSmart Communications. Nonprofits are able to send personalized letters with custom labels, and create and store unlimited form letters by subject area.

Nonprofits can manage volunteers and track all signups and activity by creating unique volunteer profiles and adding activities, shifts, and roles. Users can also organize events and logistics and manage invitations, scheduling, confirmations, and attendance within EveryAction. All details about workers’ jobs, shifts, worksites, and places of employment are tracked, and can be customized for each campaign.

Prix

À partir de
$49/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

États-Unis

Langues

anglais

EveryAction - Avis

Note globale
4.7/5
98% d'avis positifs
29
Excellent
10
Très bien
0
Moyen
1
Médiocre
0
Horrible
Traduire avec Google Translate

Easy to use at first, and immense power and flexibility when you get into it. Also great performance

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 01/05/2018
Provenance de l'avis : Capterra

It's a powerful engagement platform
The ActionTag online form system works great out of the box, and is fairly easy to customize if you want to fine-tune your user interfaces and flows
User management is made really easy with some powerful tools like quick role comparison and impersonation
It's blue

Avantages

The performance! Views load fast. Reports update fast. Contacts and user records save automatically for 80% of the attributes you update. And the "Create a List" interface is so performant that I use it just to answer idle questions about the constitution of our database (which is not small). I've used Salesforce a fair amount with a similar sized database; often running reports, you would enter in all the parameters, run it, and then go make a sandwich. Five minutes later, maybe it had run. I never even THINK about how long something will take to run anymore. It's great.

Inconvénients

Growing pains. EveryAction already does a lot, and their product team is expanding what it offers at a fine clip. As a result, features are often released with bugs and/or oversights that probably would have been caught in a more conservatively evolving platform. In a way, this is kind of a sneak Pro, because as long as you take new features with a few grains of salt, you benefit from a pretty agile development schedule. And most importantly, the bugs/oversights have always been functional; security, in my experience, has never been compromised in favor of progress.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Traduire avec Google Translate

Great User Experience for Admins and Constituents

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 08/01/2019
Provenance de l'avis : Capterra

Overall, it is a very clean and user-friendly database for both the admins and constituents. The only downside is that it was built for political organizations who canvass or phone bank, but they are working on making it more friendly and easier for non-profit organizations who do not fit that category.

Avantages

Very easy to use and figure out system for the administrators and for the outside constituents. They have a robust reporting and infographics feature that helps you keep up on top of your goals and progress monetarily or with responses to forms/emails. The forms are very easy to build and use, with a clean look. The software has a lot of built in features which are great if your organization is politically active: makes lots of phone calls, uses a lot of volunteers, does a lot of canvassing. Additionally, the platform would be beneficial for a non-profit who wants to track their donations/fundraising and emailing easily in a system. The price is good for us since it is based on the number of contacts in your database, not the number of users.

Inconvénients

As a membership organization who hosts a lot of events for our members, the systems are somewhat in place to meet our needs, but we need to do a lot of manual labor or pay extra fees to get the systems to work to fit all our needs. That being said, as the platform is seeking a broader audience of non-profits, they are starting to embed and automate the tasks we are currently doing manually or paying extra for.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

EA is user friendly, built for activism, and a "work in progress".

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 02/05/2018
Provenance de l'avis : Capterra

Avantages

At Resource Generation we appreciate how user friendly EveryAction is to navigate. Our full staff and many of our member leaders need to use the system to move their work forward, and that hasn't been possible with other systems. EveryAction also uses the language of in person and online organizing throughout its systems which is helpful from a functionality and user adoption standpoint. The values alignment also means the kinds of functions that are built prioritize justice frameworks, such as selecting preferred gender pronouns.

Inconvénients

EveryAction is a newer database, and new functions that you might expect to already exist are being built all the time. One example is responses to online forms formerly going directly into a contact record as notes, which is now an optional function. So expect there to be some growing edges for the system. That said, the support team is good about acknowledging what is being built and communicating and mitigating the impacts for users where possible. This is primarily why I scored lower on "Features & Functionality".

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

In my work, we use the Every Action advocacy, fundraising, and email tools.

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 06/03/2018
Provenance de l'avis : Capterra

Avantages

The software is extremely user friendly, my non-technical staff find that setting up emails, petitions, advocacy campaigns, sign up forms, and fundraising forms is very easy to do. Every Action is constantly asking for user input and rolling out updates and new features that make the tools more robust and easy to use. The advocacy tools are robust and include integration with social media both for campaign targeting (through twitter) as well as to make it easier for constituents to share our campaigns. For the most part, tracking and reporting on email, advocacy, and fundraising results within the tool is easy to use and the reports are robust. Creating scheduled reports and analytic dashboards is easy and allows you to see almost every detail you'd want to know about how your campaigns are performing.

Inconvénients

Functionality for surveying constituents is currently very limited, but this is something they are currently working to develop. Integration with other databases has been challenging for us as has duplicate management.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Traduire avec Google Translate

Moving to EveryAction was an great decision on our part -- incredibly better than our old system.

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 26/02/2018
Provenance de l'avis : Capterra

Avantages

Its step-by-step functionality is great even for non-tech people; they seem to get it much quicker than others. And the VAN integration was the big selling point for most people -- never before has it been so easy to see if someone opened an email, came to an event, filled out a form, and got a survey response all in one place before. And while we don't use it as much as I'd like, the Advocacy Tool is truly great and something I haven't seen others do as well. And Customer Service is always responsive and helpful if it's something that already exists.

Inconvénients

Everything that I would change about EveryAction are just additional tweaks to its existing functionality; I don't think there are any overarching/systemic flaws -- we would just be able to link back to survey questions, for example, whereas right now only activist codes are available, etc.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

EveryAction - Prix

À partir de
$49/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Contact EveryAction for detailed pricing information.

EveryAction - Fonctionnalités

  • API
  • Base de données de contacts
  • Intégration de tiers
  • Intégration mobile
  • Rapports et statistiques
  • Rapports personnalisables

  • Champs personnalisables
  • Contrôle d'accès
  • Formulaires personnalisables
  • Gestion de la communication
  • Gestion des présences
  • Importation et exportation de données
  • Intégration des e-mails
  • Notifications automatiques
  • Paiements électroniques
  • Rappels automatiques
  • Stratégie de marque personnalisable
  • Suivi des activités
  • Tableau de bord d'activités
  • Traitement des cartes de crédit

Plus d'informations sur EveryAction

EveryAction - Principales fonctionnalités

  • 360 degree view
  • AC compliance & reporting
  • APIs
  • Advocacy
  • CRM
  • Committee management
  • Contribution tracking
  • Customizable reporting
  • Data visualization
  • Deadline tracking
  • Development
  • Donor management
  • Donor management
  • Dues management
  • Event management
  • Fundraising management
  • Grant management
  • Grant management
  • List segmentation
  • Member database
  • Membership management
  • Mobile giving
  • Multi-step donation pages
  • Online actions
  • Online donations
  • Payment processing
  • Planned giving management
  • Pledge management
  • Prospect management
  • Recurring giving
  • Social advocacy
  • Social media management
  • Social network integration
  • Supporter management
  • Targeted email
  • Third party integrations
  • Volunteer management
  • Volunteer management & member activation
  • Voter contact

Avantages

  • EveryAction is built and supported by nonprofit experts for optimizing conversion rates and online / offline engagement efforts, with fundraising and advocacy best practices baked into one product.

  • Create one-click actions for any type of campaign, from donations to advocacy, integrated within emails or on EveryAction's mobile-optimized pages.

  • Understand supporters with a 360 view on donors including donation history, email engagement, petition sign ups, and more in a single database.

  • Facebook integrations, social share tracking and advanced social matching allow users to monitor and track influential supporters.

  • Cultivate donor relationships with EveryAction's unified CRM and optimize interactions with supporters and prospects with targeted email.

  • EveryAction - FAQ

    Voici quelques-unes des questions fréquentes sur EveryAction.

    Q. Quels sont les types de licence disponibles pour EveryAction ?

    Types de licences disponibles pour EveryAction :

    À partir de: $49/mois

    Type de licence: Abonnement

    version d'essai gratuite: Non disponible

    Contact EveryAction for detailed pricing information.

    Q. Quelles sont les principales fonctionnalités du logiciel EveryAction ?

    Fonctionnalités du logiciel EveryAction :

    • 360 degree view
    • AC compliance & reporting
    • APIs
    • Advocacy
    • CRM
    • Committee management
    • Contribution tracking
    • Customizable reporting
    • Data visualization
    • Deadline tracking
    • Development
    • Donor management
    • Donor management
    • Dues management
    • Event management
    • Fundraising management
    • Grant management
    • Grant management
    • List segmentation
    • Member database
    • Membership management
    • Mobile giving
    • Multi-step donation pages
    • Online actions
    • Online donations
    • Payment processing
    • Planned giving management
    • Pledge management
    • Prospect management
    • Recurring giving
    • Social advocacy
    • Social media management
    • Social network integration
    • Supporter management
    • Targeted email
    • Third party integrations
    • Volunteer management
    • Volunteer management & member activation
    • Voter contact

    Q. Qui utilise EveryAction ?

    Utilisateurs habituels du logiciel EveryAction :

    Non Profit

    Q. Dans quelles langues EveryAction est-il disponible ?

    Langues dans lesquelles EveryAction est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour EveryAction ?

    Types de licences disponibles pour EveryAction:

    Abonnement

    Q. EveryAction prend-il en charge les appareils mobiles ?

    Nous n'avons pas d'informations sur les appareils pris en charge par EveryAction.

    Q. Avec quelles applications EveryAction peut-il s'intégrer ?

    Applications s'intégrant à EveryAction :

    Facebook, Twitter

    Q. Quelles sont les ressources d'aide disponibles pour EveryAction ?

    Ressources d'aide disponibles pour EveryAction :

    Support en ligne, Support téléphonique