Membroz
En savoir plus sur Membroz
Membroz est une solution de gestion des adhésions qui offre aux complexes hôteliers et aux résidences en temps partagé un moyen de gérer les plans d'adhésion avec des conditions de paiement et des paramètres de conditions d'utilisation. Les utilisateurs peuvent automatiser la gestion des membres, gérer les paiements et les processus de réservation d'hôtel à l'aide de la simple interface web Membroz.
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Avis
Vous avez déjà Membroz ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Membroz Rocks
Publié le 09/05/2024
so far [sensitive content hidden] has been great to work with, they work hard to answer our...
so far [sensitive content hidden] has been great to work with, they work hard to answer our questions and make things work for us based on our needs and requests. thank you
Avantages
the ease of use and the support we have from [sensitive content hidden]. They have worked very hard to make things work for us.
Inconvénients
that we needed to integrate with another program for our rentals and website... but it's working so not a big deal. just were hoping to have an all in one software
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Very user friendly
Publié le 26/06/2023
Avantages
Online booking And membership management
Inconvénients
Better user experience for mobile app and web.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
BEWARE! This company is a complete fraud
Publié le 24/05/2022
Avantages
This company is completely fraudulent, going beyond bad service and technology, they will actually steal money from you with no reply.
Our spa company signed up and paid in advance for 6 months licensing.
It was the absolute complete fraudulent system ever. The core system has no security or stability. Many times we lost our customer data, just deleted with no explanation, it would send automatic wrong emails of receipts, bookings to clients who have never been to our spa. Yes they tried to help to fix it, but it was like putting new tyres on a car with no engine. It just did not work.
We had many client complaints, many tears from front line staff, for 6 months this company and system made our company a nightmare. We lost thousands and thousands of $$ in bookings from angry clients and lost bookings.
I also paid $700 for a customised APP that never ever was started.
After 6 months, of patience and nice messages, even though our situation was bad, I was never once rude or demanding. But when I asked for my money back for an APP that wasn´t even started to develop, I was blocked, no messages read, no phone calls returned.
This is a complete and utter fraudulent business.
Be careful of fake reviews. This company is not ethical, if they can just stop contacting a client after payment, then of course, they will need to concentrate on increasing all the fake reviews from their friends and family.
Inconvénients
everything was a fake, it did not work, bugs everyday, unstable and unreliable server that would lose customer data
Réponse de Membroz
This was not expected from client with whom our team have been working since 7 months. Neither we are fraud nor we have taken any money. You have subscribed for 6 months service in Dec'21, system was live till May, there is not way we could have refunded for service already rendered. Our support team has helped them migrate huge database along with multiple training sessions. We never demanded any money for data import service even though it was not part of SLA. Regarding customization request, we already refunded you money even though 70% work was done from our side. Let me put our side of story, Your team never accepted your decision to use other software, they were not ready to change working style, our support team experience were not pleasant with them as they have decided to not use sytem. We have try our best to accommodate many request they made to make certain UI changes and workflow. I wish we have taken decision earlier to tell client that her team is not ready to use system
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Excellent customer service
Publié le 26/06/2023
Using Membroz was a fantastic experience for me. especially in terms of customer service. I was...
Using Membroz was a fantastic experience for me. especially in terms of customer service. I was consistently amazed by how quickly we were assisted. The speed with which they resolve any issue and, most lately, the kindness with which they assist us. In the future, I wouldn't think twice about using your services again.
Avantages
An excellent, straightforward, and reasonably priced scheduling tool is Membroz. The administrators and proprietors of fitness studios now have better scheduling options. On-ramping is easy to set up and doesn't require extensive training.
Inconvénients
According to my experience, there are no cons.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The ideal option for anyone looking to launch and grow their own business
Publié le 16/05/2023
I do advise using it because it is a great system.
I do advise using it because it is a great system.
Avantages
It is simple to modify. It's simple to get in touch with customer care, and they're helpful with anything you need.
Inconvénients
Extremely satisfied with the work performed.
Réponse de Membroz
Thank you Sir
Membroz - FAQ
Voici quelques-unes des questions fréquentes sur Membroz.Q. Quels sont les types de licence disponibles pour Membroz ?
Types de licences disponibles pour Membroz :
- À partir de : 100,00 $US/mois
- Type de licence : Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise Membroz ?
Utilisateurs habituels du logiciel Membroz :
Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues Membroz est-il disponible ?
Langues dans lesquelles Membroz est disponible :
anglais, espagnol, hindi
Q. Membroz prend-il en charge les appareils mobiles ?
Appareils pris en charge par Membroz :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Membroz peut-il s'intégrer ?
Applications s'intégrant à Membroz :
Biometric Agreement
Q. Quelles sont les ressources d'aide disponibles pour Membroz ?
Ressources d'aide disponibles pour Membroz :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat
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