Disciple

4,5 (42)
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Cet outil aide les marques à créer des communautés indépendantes, précieuses et fiables dans un espace sécurisé qu'elles possèdent et contrôlent. Avec la plateforme communautaire Disciple, vous pouvez créer un nombre illimité de groupes pour segmenter votre public, publier tous types de contenus, diffuser en direct vos événements et vendre des cours et des abonnements en ligne. Vos membres peuvent créer leurs propres profils, puis utiliser ces informations pour trouver, se faire des amis et échanger les messages. Obtenez votre propre plateforme communautaire sur le web, iOS et Android.


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Disciple

4,5 (42)
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Fonctionnalités

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Intégrations

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Simplicité d’utilisation

4,6 (42)
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Rapport qualité-prix

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Service client

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis

Note globale

4,5 /5
(42)
Rapport qualité-prix
4,4/5
Fonctionnalités
4,2/5
Simplicité d'utilisation
4,6/5
Support client
4,5/5

Vous avez déjà Disciple ?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 42
Karen
Karen
Note globale
  • Secteur d'activité : Sports
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Fantastic company, great product!

Publié le 17/10/2018

I'm very pleased to date with Disciple's product, service, training and support, and look forward...

I'm very pleased to date with Disciple's product, service, training and support, and look forward to a long future with them.

Avantages

Disciple does a stellar job working with the individual needs of their clients. Great communication, training, and an evolving product that I think will grow nicely with our needs.

Inconvénients

There are some limitations, but there are enhancements coming down the wire that I expect will help fill the voids. Customer service is responsive, but take into consideration any time zone differences, as this results in next-day replies when I have questions or need support.

Nicole
Note globale
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Solid community for the cost

Publié le 29/07/2022

Overall, we have had a good experience with Disciple. We use this as an app based community to...

Overall, we have had a good experience with Disciple. We use this as an app based community to support our members and it allows them a good space to connect that feels native to our brand.

Avantages

We have had a good experience with Disciple overall. There are some features lacking, but it seems that they are continually working to have a better product. Customer support has been great. I love the ability to have a white labeled mobile app community that feels like an app native to our brand. The cost is also very affordable as compared to other platforms.

Inconvénients

There are definitely some areas that need to be improved. You aren't able to add events to outside calendars (such as google calendar), time zones don't sync with the user, there are limitations as to what you are able to add within the community and formatting.

Hayley
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 1.0 /10

Fab product, only let down by tech issues & poor attitude from support

Publié le 12/08/2020

The onboarding process was great. Our Community Specialist and then our Community Success Manager...

The onboarding process was great. Our Community Specialist and then our Community Success Manager were both absolutely fantastic; really helpful and responsive. The app had some technical issues which we would expect initially, but these have been ongoing and feedback tells us that this has resulted in some people leaving or not using the app. When I personally experienced an issue with a long load time that led to me not using the app for a while. I was given instructions to: log out and quit the app; power-cycle your device; go to Setting on your device and find Quiet Connections app in the list at the bottom of this view; turn on the toggle for Clear data on next launch; then reopen Quiet Connections, log back in and test if the issue persists.

When I shared that this worked for me and asked if they were working on a solution because a) I felt it was unprofessional to tell our users to go through this process and b) our users are socially anxious so they would not even attempt to reach out to resolve an issue like this (they would just leave), The Manager of the Support told me: "customers DO reach out" and "I'm fairly certain that you're familiar with the tv show "IT Crowd", it's great don't get me wrong, however, as someone with more than 10 years of experience in the tech support field it pains me it made the public assume that power-cycling ("have you tried turning it off and on again") is just a gag or even worse, it's perceived as "unprofessional"."

Avantages

We loved how quickly this app was ready to go. It was the ideal solution to connect our community when the UK went into lockdown and our support groups had to stop. We most like the forum, private messaging, and post scheduling features. The ability to create and arrange folders has been helpful too.

Inconvénients

There have been a number of technical issues that have resulted in people not using the app, such as it taking a long time to load or suddenly closing down; or the buttons and text being colours that meant they couldn't be seen on certain phones whereas they were working fine on others. There were issues with the welcome email displaying incorrectly, that meant we had to use plain text. Initially we were surprised to find that people's messages could be shared outside of the app, but this function was updated when we asked.

Réponse de Disciple Media

Hi Hayley, thank you so much for your feedback. It's great to hear that you found it quick and easy to get set up, and that you're enjoying all the features our platform offers your community!

We take any issues with the app really seriously and investigate any issues that you're having, as we really don't want our users to be experiencing crashes or slow load times. Our team works to isolate and test issues on Android and iOS to find solutions appropriate to the operating system.

We've rectified the temporary issue with button colours on some devices and have updated the app so that you can now send a private message to welcome new members on board (rather than an email), which is proving to help engagement!

If you need any further help, please get in touch with our team at help@disciplemedia.com and we'll do our best to support you.

Best wishes,

The Disciple Team

Jeffrey
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

A community platform ready to go!

Publié le 28/07/2022

Fantastic. From my first sales call, to my first onboarding call - the team has been amazing. The...

Fantastic. From my first sales call, to my first onboarding call - the team has been amazing. The Collective is a great asset for new customers.

Avantages

It is pretty intuitive - especially if you understand the model (which you can get a great taste of by using The Collective.

Inconvénients

Still struggling with the menu/folders functionality. Not entirely clear how to set this up the way I want. This is probably the area most admins will have to generate the most amount of content for - so would be helpful to have extreme clarity on how this works.

Alternatives envisagées 

Bettermode et Mighty Networks

Pourquoi passer à Disciple

I looked at others not listed here as well. Disciple had the features/functionality most aligned with the vision I had for this community. It also is an established company, with a great support team and system.

Réponse de Disciple Media

Hi Jeffery,

Thank you so much for sharing this feedback. It's great to hear that you are finding your platform intuitive and powerful.

There is some guidance available on the menu/folder functionality here: https://resources.disciplemedia.com/en/how-do-i-decide-on-my-app-menu

You can also always pop a question in The Collective for a quick response from our team and other customers!

We look forward to seeing your community continue to go from strength to strength!

Best wishes,

The Disciple Team

Padraig Joseph
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Quality Product - Great Value For Money

Publié le 17/08/2022

Fantastic! The customer service has been impeccable. I spent 3 months researching dozens of...

Fantastic! The customer service has been impeccable. I spent 3 months researching dozens of different platforms and Disciple is head and shoulders above the rest.

Avantages

The member directory using customisable user profile fields is very powerful. The livestreaming functionality is the best in the market (especially now that RTMP is available). Having a stand-alone independent platform (with the option to white label) was the game changer.

Inconvénients

Profile images are optional - I'd prefer them to be compulsory.

Alternatives envisagées 

Hivebrite, Mighty Pro et Higher Logic Vanilla

Pourquoi passer à Disciple

It's the most intuitive and easy to set up platform in the market.

Réponse de Disciple Media

Thank you so much for this wonderful feedback Padraig Joseph, we are delighted that your app has been a game changer! That's exactly how we want all our customers to feel. We're so happy to be on this journey with you and look forward seeing your community continue to thrive.

Best wishes,

The Disciple Team

Afficher 5 avis sur 42 Lire tous les avis

Disciple - FAQ

Voici quelques-unes des questions fréquentes sur Disciple.

Types de licences disponibles pour Disciple :

  • À partir de : 729,00 $US/mois
  • Type de licence : Abonnement
  • Version d’essai gratuite : Non disponible

Utilisateurs habituels du logiciel Disciple :

Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Langues dans lesquelles Disciple est disponible :

anglais

Appareils pris en charge par Disciple :

Android (mobile), iPhone (mobile)

Applications s'intégrant à Disciple :

ActiveCampaign, AppsFlyer, Google Analytics 360, HubSpot CRM, Mailchimp, Thinkific, WordPress, YouTube, Zapier

Ressources d'aide disponibles pour Disciple :

Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour Disciple.