Newbook

Votre partenaire pour créer des expériences client mémorables.

En savoir plus sur Newbook

Newbook est votre partenaire ultime dans la gestion des terrains de camping connectés, des espaces pour véhicules récréatifs, des hôtels et de l'hôtellerie. L'éditeur est là pour vous aider à trouver votre rythme et à faire en sorte que votre entreprise fonctionne parfaitement, tout en créant des expériences inoubliables pour vos clients.

Imaginez un monde où vos tâches quotidiennes se déroulent sans encombre, sans aucune complication. Avec Newbook, cette ambition peut se concrétiser. Cette solution vous offre des outils de pointe qui facilitent la gestion de votre entreprise d'hébergement. De son logiciel de gestion immobilière à son système de réservation en ligne, en passant par son gestionnaire de canaux, son système de réservation central, d'entreprise, ses kiosques en libre-service, sa fonctionnalité Key Café et ses connexions et intégrations, vous trouverez tout ce qu'il vous faut dans cette solution.

Newbook s'associe à vous pour déterminer quel rythme vous souhaitez adopter dans l'ensemble de votre entreprise et des expériences de vos clients. Cela signifie que vous pouvez rationaliser les opérations, augmenter vos revenus, augmenter vos réservations et améliorer facilement l'expérience des clients. Contactez l'éditeur dès aujourd'hui.


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Newbook ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Newbook

4,9 (42)
VS.
Le plus évalué

À partir de

150,00 $US
mois
100,00 $US
mois

Prix

Version gratuite
Version d'essai gratuite
Version gratuite
Version d'essai gratuite

Fonctionnalités

141
134

Intégrations

26
5

Simplicité d’utilisation

4,7 (42)
4,4 (270)

Rapport qualité-prix

4,5 (42)
4,1 (270)

Service client

4,9 (42)
4,2 (270)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

Alternatives

Guesty

4,4
Alternative n° 1 à Newbook
Guesty est un système de location de vacances basé sur le cloud destiné à la gestion de propriétés en location courte...

ReservationKey

4,9
Alternative n° 2 à Newbook
ReservationKey est une solution de réservation et de gestion des réservations pour les entreprises de location de...

Hotelogix

4,4
Alternative n° 3 à Newbook
Hotelogix est un système de gestion d'hôtels basé sur le cloud qui aide les petits et moyens hôtels à gérer leurs...

Little Hotelier

4,0
Alternative n° 4 à Newbook
Little Hotelier est une solution de gestion des réservations en ligne pour les bed and breakfast, les maisons d'hôtes...

Avis

Note globale

4,9 /5
(42)
Rapport qualité-prix
4,5/5
Fonctionnalités
4,7/5
Simplicité d'utilisation
4,7/5
Support client
4,8/5

Vous avez déjà Newbook ?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 42
Jermaine
Jermaine
Note globale
  • Secteur d'activité : Hôtellerie
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Amazing!

Publié le 15/11/2017

Avantages

A very easy to use system that was very easy to implement and is great value for money. I love the fact that there are always updates, which means that Newbook are always ahead of the game when it comes to features.

The support team are very friendly and know their stuff and the Wiki and support request features are all great. My favourite features that other systems do not offer is the read receipt of emails sent through the system and the feature suggestions. Once up and running, the direct connection with Airbnb will be

Inconvénients

Direct connections are that are offered are very Australian based and do not fit into the London Hotel & Apartment sector.

Réponse de Newbook

Hi Jermaine,

Thank you for your recent review of NewBook. We are happy to see everything is going well! We have added some global integrations this year and are always looking to add more. If there are any in particular that you¿re looking for, feel free to add a feature suggestion so others can vote and the team can review your requests.

Best Regards,
The NewBook Team

James
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Ultimate Support, Listening Development Team, Endless Features and Flexibility

Publié le 27/07/2022

Nothing short of amazing. Everything from onboarding to now has been brilliant. Free training and...

Nothing short of amazing. Everything from onboarding to now has been brilliant. Free training and workshops, a wealth of knowledge and a team that makes you feel like you are one of them.

Avantages

Everything. From the moment you see the log in screen in the morning you smile. The support are amazing and will always assist you. The features and customisation will allow you to find a way to make it work how you want it to work.

Inconvénients

There are no downsides to NewBook. If you find anything that you think is missing they generally have a way around it or 100 other features that make up for it. No system can be 100% perfect for everyone, but this one is so close you can't measure the gap.

Alternatives envisagées 

Guesty

Pourquoi choisir Newbook 

The support provided from the previous product was shocking and they charged for it too. Always made it feel like it was our fault when their product was unreliable.

Pourquoi passer à Newbook

Newbook seemed more established, more features, more professional, priced well and we were able to do testing so we knew it was right for us. Their support knew what they were talking about which was a massive bonus. I still speak to the sales manager all these years down the track and they still are as helpful as ever.

Réponse de Newbook

Hi James,

Thank you for leaving such an incredible review and sharing your experience with NewBook. It's been so wonderful to see your operational improvements since implementing NewBook.

Thanks for being a valued member of the NewBook family!

Kind Regards,
The NewBook Team.

Prasad
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Very unprofessional team ,

Publié le 15/04/2019

Initially they were good, but later sales people sold me expensive version but it was totally not...

Initially they were good, but later sales people sold me expensive version but it was totally not value for money.
Support system is very bad specially when you have issues.It is not supported by lot of websites.

Avantages

Payment system integration, and taking payment is very easy

Inconvénients

Support very poor , very complex to use , do not provide connection to lot of websites

Réponse de Newbook

Hi Prasad,

It is disappointing to see that you are posting this incorrect review of NewBook on Capterra. Our team provided solutions to all of your needs and complex requirements. Our system can be either easy or complex depending on how complex your individual property/rate setup is. As a property management system NewBook has a large number of OTA's directly connected such as Expedia Group, Hotels.com, Booking.com, AirBnB, HomeAway, TripAdvisor, Trip.com Agoda, Lido and many others but we never promoted to have hundreds like a separate channel manager would, i.e Siteminder (which we also support). If posting a bad review is an attempt to avoid paying your outstanding bills I can assure you we do not operate that way and are confident potential clients will see the large number of positive reviews and know we really do take care of our clients and offer top notch service and support.

Regards, Shaye Illich
Business Development Manager

Matilda
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

We happily became totally captive !

Publié le 13/06/2022

Newbook has become a part of our daily life. The customer support is quick and efficient; they...

Newbook has become a part of our daily life. The customer support is quick and efficient; they consider our feedback and release new features accordingly. We could not see ourselves managing a camp ground without this software. Everything is done through newbook from making reservations to communication between the different teams for housekeeping and maintenance tasks. This has allowed us to improve our own customers experience dramatically !

Avantages

We started using newbook for the reservations management, which is awesome. We now see ourselves using and appreciating a lot more features like the reports and contact management with customers.
We have saved thousands of dollars thanks to the follow up reports and tools !

Inconvénients

Sometimes it takes a bit of time (a few months) before features are perfected. However this is normal when you do "trial and error" instead of waiting for features to be perfect and then never release them !
The pricing might seem a bit high at first, but they can afford to do this as they are the most user friendly software in their category !

Alternatives envisagées 

RMS Cloud

Pourquoi passer à Newbook

When comparing (and asking friends who were using either one of the 2 or that had used both) we realised Newbook was drastically more user friendly and that the customer support was much better.

Réponse de Newbook

Hi Matilda,

Thanks for sharing your experience with NewBook. It's great to hear that you're continuing to use more features that have helped you streamline your reporting and reduce expenses!

We appreciate your support, and thank you for being part of the NewBook family!

Kind Regards,
The NewBook Team

Sandi Kate
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Newbook is our doorway to the world.

Publié le 26/02/2022

Newbook educates us to adapt or die, a critical aspect of any successful business. We are a very...

Newbook educates us to adapt or die, a critical aspect of any successful business. We are a very small, family owned property and our Guests feedback proves that we show professionalism that is above their expectations. Most of this is due to Newbook features that we use to connect and assist our Guests from the booking confirmation to the thank you sms text upon departure, and the remainder is our high standards and friendly customer service.

Avantages

Newbook offers peace of mind reliability, as this cloud based PMS has only gone offline once during the 8 or 9 years that we have been using it. We love the flexibility of chosing the features you wish to use, and also that the company is constantly researching & trialing new technologies to stay ahead of emerging trends. This offers small business owners the capacity to compete alongside the big corporate identities that have the dollars to invest heavily in this field.

Inconvénients

The training videos that are now provided have addressed the only downside to such an extensive system. In the past, searching for help to complete a task that has not been required for some length of time, has proven challenging. Newbook can do so many things that it is sometimes hard to remember how to do it! Please keep the training videos coming as they are a great resource to use rather than calling the customer help line.

Réponse de Newbook

Hi Sandi Kate,

Thanks for leaving NewBook a 10/10 review. It's great to hear that the reliability and flexibility of the system allow you to create memorable experiences for your guests. You can expect even more innovative features & technology in the future.

Thank you for your ongoing support!

Kind Regards,
The NewBook Team

Afficher 5 avis sur 42 Lire tous les avis

Newbook - FAQ

Voici quelques-unes des questions fréquentes sur Newbook.

Types de licences disponibles pour Newbook :

  • À partir de : 150,00 $US/mois
  • Type de licence : Version gratuite, Abonnement
  • Version d’essai gratuite : Non disponible

Utilisateurs habituels du logiciel Newbook :

Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Langues dans lesquelles Newbook est disponible :

anglais, chinois, coréen, russe

Appareils pris en charge par Newbook :

Android (mobile), iPhone (mobile), iPad (mobile)

Applications s'intégrant à Newbook :

3CX, Act-On, Attache, Bepoz, CALUMO, Clover, CustomerGauge, Google Analytics 360, Lightspeed POS, MYOB Advanced Business, MYOB Business, Mailchimp, Meta for Business, PayPal, PriceLabs, Properly, Qlik Sense, QlikView, QuickBooks, Reckon One, Sage Accounting, Slack, Stripe, Vend, Xero, authorize.net

Ressources d'aide disponibles pour Newbook :

Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe)

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour Newbook.