Fullbay
En savoir plus sur Fullbay
Fullbay est une solution logicielle conçue pour prendre en charge et gérer l'activité des ateliers de réparation automobile (camions), de véhicules lourds et de moteurs diesel très fréquentés. Ce système basé sur le cloud offre un accès centralisé en ligne à partir de n'importe quel appareil connecté au web. Il est conçu pour permettre aux gestionnaires, aux techniciens et aux clients de participer aux différentes activités à l'intérieur et à l'extérieur des locaux de l'entreprise. À partir d'un portail personnalisé, les clients peuvent gérer leurs propres informations, soumettre des demandes de réparation, consulter les historiques relatifs à l'entretien, approuver tout travail et même régler les factures. Ces factures sont établies avec précision, chaque pièce étant dûment justifiée. En quelques clics, elles sont ensuite envoyées par e-mail au client et transmises à QuickBooks Online.
Les clients et le personnel peuvent également bénéficier d'une plus grande transparence sur le travail effectué dans leurs locaux. Fullbay s'inspire des "Dossiers médicaux informatisés" (DMI) pour la réparation des camions. L'historique détaillé des services peut être enregistré, consulté et interrogé selon les composants, le système, les pièces spécifiques ou les dates d'entretien. Les fonctionnalités de reporting statistique en temps réel fournissent également des métriques et des informations sur les performances. Grâce au déploiement en ligne, Fullbay peut se connecter à d'autres applications cloud et partager ces renseignements.
Options de tarification dès :
s/o
- Version gratuite
- Essai gratuit
- Abonnement
Les 5 meilleurs logiciels similaires à Fullbay
Appareils
Pour quelle entreprise ?
Disponible dans les pays suivants
Australie, Canada, Nouvelle-Zélande, États-Unis
Langues
anglais
Options de tarification dès :
s/o
- Version gratuite
- Essai gratuit
- Abonnement
Les 5 meilleurs logiciels similaires à Fullbay
Images
Fonctionnalités
Nombre total de fonctionnalités pour Fullbay : 53
Alternatives
Mitchell RepairCenter
NAPA TRACS
Quickbooks Online
AutoShop
Avis
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- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
The "Best" heavy duty repair shop software on the market.
Publié le 02/02/2018
Avantages
The founders and their team are completely committed to providing the ''very'' best software to the heavy duty diesel truck,trailer,reefer repair shops. There isn't any other software on the market that can compete with the features and functionality of Fullbay. From the software layout, to the real time invoicing, real time stats on every job which include technician performance, the profitability on labor & parts, to the complete step by step visibility of jobs by everyone including the customer. This software is a game changer for those companies that are ready to take their business and customer experience to the next level.
"The very best feature for me personally, is the ability to login anytime from just about anywhere and see own my company is performing!"
Inconvénients
If I had to say something here, it would be that i would like to see the reporting capabilities to be more robust, but this is just my opinion of course.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 201-500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
An invaluable addition to our bucket
Publié le 22/02/2021
The biggest benefit from Fullbay is the ability to go from 3 office folks typing invoices all day...
The biggest benefit from Fullbay is the ability to go from 3 office folks typing invoices all day every day to put out perhaps 80-100 invoices daily to going to well over 150 invoices daily with one person reviewing and forwarding the invoices. The customers like the accuracy and immediate billing we can provide. Any outstanding bills can be easily reviewed and followed up on.
Avantages
The ability to shift invoice creation away from paper work orders to field techs getting their actual input without the need to interpret what the may or may not have meant. The learning curve for techs was short and easy for even our most tech challenged mechanics. We would not be where we are today without fullbay.
Inconvénients
Overall Fullbay covers all bases in our approach to customer service. Some of the reporting is a bit short on the tech side but I find it very hard to find fault with the product.
Réponse de Fullbay
Russ, we truly appreciate this review. Thank you! We are happy to hear that your techs are easily learning how to use Fullbay and that you were able to trim down on office time reviewing invoices. That is great! Also happy to hear that your customers love Fullbay too. We are grateful for your business, thank you.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Fullbay Has it All
Publié le 26/05/2022
It was very helpful in getting out Invoices thru email to customers directly. My customers really...
It was very helpful in getting out Invoices thru email to customers directly. My customers really appreciated this feature too.
Avantages
I liked how the software tracks non inventory parts. Applying them directly to Invoices. If anything is returned that is all trackable. You are able to see that the part was sent back and credited. Very helpful with keeping track of Cores or any other returned parts.
Inconvénients
I had a hard time with the Inventory portion of this program. I can see where it would work great it just didn't for how large our Inventory is.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé Autre pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Not Impressed
Publié le 26/06/2020
None, after a week of signing up found out I was going to have to spend alot of money to get my...
None, after a week of signing up found out I was going to have to spend alot of money to get my data moved in order to even use the software. I do not reccommend Fullbay to anyone, I'll tell all my Independent Truck Repair Group friends as will as HDA truck pride TSE's that they should look elsewhere. I'm currently recommending Digital Wrench to those that ask.
Avantages
I liked that it is internet based and can be integrated with other softwares in addition to tracking time, inventory and various reports.
Inconvénients
Too expensive, Fullbay wanted to charge alot of money to start and then charge more to pull my old data over from our old program that did 80% of what Fullbay does with no monthly costs or fees. Seems like you get nickel and dimed with this software paying to add a user and everything you go to add costs more per month and results in a high monthly bill versus our other program that was paid for at a cost of less than $1000 for multiple computers.
Alternatives envisagées
Digital WrenchPourquoi passer à Fullbay
I stayed with Digital Wrench as it does most of what Fullbay does at a much lower cost.Réponse de Fullbay
Thank you for your feedback and we are sorry to lose you as a valued customer of Fullbay. We strive to provide transparent pricing and the highest return on your investment with the platform. Some of the ways we do this are by not charging for core product enhancements or support, and not forcing shops into long-term contracts.
While there are costs associated with transferring data from other systems, we offer free alternatives and work with shops if the cost is prohibitive. We are sorry to see you go and hope you will consider coming back to Fullbay in the future.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 51-200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Couldn't do without
Publié le 19/02/2021
Fullbay is fairly easy to learn and use on the surface. Which is good to get new people use to the...
Fullbay is fairly easy to learn and use on the surface. Which is good to get new people use to the system and allow them to begin using Fullbay from day one. Upon some familiarity to the program you can begin to run very specific reports and view metrics on parts margins, technician efficiency, and all sorts of revenue analytics. And for me specifically I reach out to support weekly with questions and ideas for improvements. They are great to work with, communicate updates as needed, and are very knowledgeable of the random things I'm looking for.
Avantages
The volume of reports available, level of detail that is accessible, and the capabilities of the program. Ease of integration into QB's and the addition of Motor to the program.
Inconvénients
Some of the larger reports takes a few seconds to generate (I know right). Along with sometimes to can get lost in the amount of data you can have access to.
Réponse de Fullbay
Tylor, thank you for leaving a review about Fullbay. We are happy to hear you are using the integrations at your shop! So glad to hear you found Fullbay easy to use and that you are taking advantage of our free, unlimited tech support. We appreciate your business and are committed to your success. Thank you!
Fullbay - FAQ
Voici quelques-unes des questions fréquentes sur Fullbay.Q. Quels sont les types de licence disponibles pour Fullbay ?
Types de licences disponibles pour Fullbay :
- À partir de :
- Type de licence : Abonnement
- Version d’essai gratuite : Non disponible
Q. Qui utilise Fullbay ?
Utilisateurs habituels du logiciel Fullbay :
Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. Dans quelles langues Fullbay est-il disponible ?
Langues dans lesquelles Fullbay est disponible :
anglais
Q. Fullbay prend-il en charge les appareils mobiles ?
Appareils pris en charge par Fullbay :
Q. Avec quelles applications Fullbay peut-il s'intégrer ?
Applications s'intégrant à Fullbay :
QuickBooks
Q. Quelles sont les ressources d'aide disponibles pour Fullbay ?
Ressources d'aide disponibles pour Fullbay :
Service client/e-mail, Base de connaissances, Support téléphonique, Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Fullbay.
- Logiciels de réparation automobile
- Logiciels de transport routier
- Logiciels pour entretien de véhicules
- Logiciels pour garages
- Logiciels de GMAO
- Logiciels de gestion de la maintenance
- Logiciels de gestion des ordres de mission
- Logiciels de maintenance des équipements
- Logiciels de maintenance préventive
- Logiciels de maintenance aéronautique
