BookingSync

Gestion des réservations et des canaux pour les entreprises de location de vacances

En savoir plus sur BookingSync

BookingSync est un outil de gestion des réservations et des canaux qui aide les entreprises à gérer leurs clients et à synchroniser leurs réservations de location de vacances avec leurs portails. Les fonctionnalités principales de la plateforme incluent un
système de gestion de propriété qui permet aux utilisateurs de centraliser et de stocker toutes les informations sur plusieurs propriétés, ainsi que de suivre toutes les activités de gestion telles que les locations (photos, descriptions, caractéristiques), les clients, les réservations et la communication avec les voyageurs.

Avec BookingSync, les organisations peuvent créer une page de renvoi puissante, des galeries de photos, un blog professionnel ou une boutique en ligne inclus dans le site web. Les utilisateurs peuvent aider les voyageurs à choisir leur location de vacances en fonction de leurs critères de recherche et renforcer leur référencement en ciblant des niches de marché. Affichez les locations sur une carte et aidez les voyageurs à trouver la meilleure maison proche de leurs activités et lieux favoris dans la région.

Contrôlez toutes les activités depuis un seul espace à l'aide du gestionnaire de canaux de BookingSync tout en vous connectant officiellement aux principales agences de voyages en ligne (OTA) et offrez une synchronisation sûre et rapide du calendrier des locations, des prix, etc. Les utilisateurs peuvent synchroniser leurs tarifs par nuit, par semaine ou par mois et une tarification avancée est également synchronisée sur les OTA courants.

Offrez aux clients un workflow de réservation fluide grâce aux paiements électroniques, y compris la réservation instantanée pour qu'ils bénéficient d'un moyen rapide et sûr pour organiser leur séjour. Les utilisateurs peuvent clairement suivre chaque paiement de réservation et gérer l'acompte, le solde dû, le dépôt de garantie et les services supplémentaires. Les contrats personnels peuvent être automatiquement modifiés et envoyés aux voyageurs après le paiement et mis à jour après chaque étape de la réservation.


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BookingSync ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

BookingSync

4,4 (52)
VS.
Le plus évalué

À partir de

Prix introuvable
Prix introuvable

Prix

Version gratuite
Version d'essai gratuite
Version gratuite
Version d'essai gratuite

Fonctionnalités

52
127

Intégrations

11
37

Simplicité d’utilisation

4,5 (52)
4,6 (800)

Rapport qualité-prix

3,4 (52)
4,6 (800)

Service client

4,4 (52)
4,7 (800)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

Alternatives

Hostaway

4,7
Alternative n° 1 à BookingSync
Hostaway est une solution de gestion de chaîne pour les locations de vacances qui synchronise automatiquement les...

Avantio

4,7
Alternative n° 2 à BookingSync
Avantio est une solution de location de vacances complète qui propose un gestionnaire de canaux, un système de gestion...

Guesty

4,4
Alternative n° 3 à BookingSync
Guesty est un système de location de vacances basé sur le cloud destiné à la gestion de propriétés en location courte...

Cloudbeds

4,4
Alternative n° 4 à BookingSync
Cloudbeds est un logiciel sur le cloud de gestion d'hôtels qui permet aux propriétaires immobiliers et aux gérants...

Avis

Note globale

4,4 /5
(52)
Rapport qualité-prix
3,4/5
Fonctionnalités
3,8/5
Simplicité d'utilisation
4,5/5
Support client
4,4/5

Vous avez déjà BookingSync ?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 52
Benjamin
Benjamin
Note globale
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

Service extrêmement cher

Publié le 15/06/2022

Avantages

l'ergonomie du site web pour les réservations en direct est très réussi

Inconvénients

Ils ont décidé du jour au lendemain de passer d'une formule à prix fixe à une formule au pourcentage du montant des locations. C'est un racket !!

Andrew
Andrew
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

The customer support we're all looking for.

Publié le 05/10/2018

Avantages

Besides the technical benefits - my most favorite thing is the outstanding customer support. In terms of property management software, BookingSync is WAY ahead of the competition when it comes to customer support.

Inconvénients

Can't think of anything right now - my only small complaint is that sometimes the admin area is slow to load.

Réponse de BookingSync

Hi Andrew,

Many thanks for that great review.
Glad to see that you enjoy our customer support! This team is really committed to meeting your needs and providing you with the best possible support.

Aurore

Kenan
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great product and great service

Publié le 14/02/2017

What I like most about BookingSync is the ability to customize it (most of it) for our needs;...

What I like most about BookingSync is the ability to customize it (most of it) for our needs; including synchronization to other distribution channels and websites, pulling data into our backend database with their free API and using Apps such as Notifications to automate communications with our guests and owners. Plus having complete control to customize our website as we see fit is a huge benefit. There are a few features that are missing, such as a advanced property management, a more in-depth guest management and housekeeping, but their list of Apps is growing and hopefully in the future they will offer something. In the mean time, we are able to get around this with their data synchronization to our in house applications.

The fee for the service is a fair monthly fee based on number of properties in your account, which I feel is a much better method vs taking a large commission from our bookings like some competitors do. Their support - even while being through a messaging app without the ability to call in, is also top notch.

I feel their documentation for some features, such as the Notifications app for example needs improvement, but they are quickly adding features and I know they will update their documentation in the future.

Overall, they have been a great team to work with and have helped us out when needed. I highly recommend bookingSync for any vacation rental company or individual home owner of multiple units. The common features are easy to use and quick to setup.

Avantages

Ability to customize it for our needs. The biggest winner is the ability to customize our own website as we see fit.

Inconvénients

Needs more documentation and a larger app section, which I know will come in time. The home owners section needs expansion, Notifications is a little confusing and needs documentation and we need more in-depth guest management (for instance fields for spouse, children, anniversaries, - more so than the one notes field).

Réponse de BookingSync

Thanks Kenan for these words. Your feedback is very valuable for us. We already started to work on our documentation improvement.

As you say, we still work on some Apps new features (Owners, Notifications).

It's very important for us to allow you maximum of customization, with your website and also through our API.

Feel free to give us your feedback, we're also working on a solution to co-create our product with our customers, stay tuned ;)

Utilisateur vérifié
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 1.0 /10

25 Days of Nightmares and Counting - Vacancy Rate Skyrocket to 60% and still increasing

Publié le 20/12/2018

In conclusion, if you are ready for a real challenge specially if you manage several properties, I...

In conclusion, if you are ready for a real challenge specially if you manage several properties, I only manage 16 and it has been a challenge for me, I hope at the end I can come back here and update my review to say it was worth it but so far I unfortunately can't say that, I just now was with Airbnb on the phone for an hour because guests are trying to book my properties but they are getting an error saying that the property is unavailable. I looked at my booking.com account rates to make sure it was good since no bookings are coming thru and to my surprise they are showing very old and really high rates, so my rates are not updating on booking.com either. I am spechless right now, specially because my setup was "COMPLETED" around Dec 1st as previously mentioned, I opened a ticket, attached the appropriate print screens, I requested to speack with the head of the company, and since I know they will take a few days to respond and honestly at this point with my vacancy rate increasing like never before I decided to document my experience on here to alert others who are planning to sign up to know what to expect and to also get the attention from the executives of BookingSync and hopefully ALL this issues can finally be resolved, and someone needs to be held accountable for all the revenue I have lost this month due to all these errors preventing me from getting bookings. Thank you

Avantages

-Friendly staff like
-Several nice apps to extend functionality
-Connection available to main channels
-Their new inbox is a great feature (Only avl for airbnb and HomeAway)
-Easy to connect with zapier to extract your data and connect other tools.

Inconvénients

-Very expensive onboarding, unorganized and unfinished, declared as completed around Dec 1st, you are told that BookingSync will handle everything for you, BUT...
-2 Weeks later and my website was still not working, unable to take reservations or payments.
-Got double booked twice as the connection with HomeAway is still not completed 25d later by HomeAway and icals were not linked by BookingSync team.
-The synch connection with Airbnb takes hours to update a photo or a simple description update.
-Stripe account was not working almost 2-3 weeks later
-Small requests to update logos on the page and the emails not completed almost 2-3 weeks later
-Rates not updating correctly on Airbnb from their internal PriceLabs and Wheelhouse apps.
-Started using their rates table and after many days of playing with it I was able to get it to work.
-Some apps were showing errors 3 weeks later like their Invoice app, so I was unable to use it.
-Booking.com account still today with incorrect very old high rates.
-Bookings appear and disappear from my calendar without explanation, without names or data.
-Most support members takes around 2-3 days to get back to you about any ticket usually with more questions about the issue instead of providing us with a solution or some kind of insight, making the situation even more challenging. I must have almost 10 tickets opened already, I have used other PMS in the past and never had to open so many tickets.

Andrew
Andrew
Note globale
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Everything we needed, and there's plenty more to come!

Publié le 02/03/2017

We are another one of the ex-Kigo companies that got abruptly put out of work due to platform...

We are another one of the ex-Kigo companies that got abruptly put out of work due to platform failure last year.

In hindsight it was a blessing. In our search to find another platform I came here to Capterra and looked through all the reviews, studied each one, did a trial version of several and eventually settled on Bookingsync. We've never looked back.

The first thing about Bookingsync that struck me was the ease of use and intuitive nature of the dashboard. Setting up a booking platform from scratch is a daunting prospect but I found myself very easily navigating around and getting setup with the minimum of fuss.

When I did need help, there a chat box right inside the dashboard with staff ready to answer questions immediately. The customer care is awesome! We have 175+ properties across several cities and we like to push the boundaries of what's possible with technology so I had a lot of questions. Even though I'm a whole time zone away (I'm in South America, they are based out of Europe) I get excellent, timely responses to all my questions.

When things get technically challenging, like our recent site migration, the CEO of the company personally handled my case and sat through the process with me over Skype. Support doesn't get much better than that!

One of the things I like the most about the product is the way that is gives your the basic tools for running any sized business, then gives you the option to add applications as you need them.

You can choose to add a website, channel management, revenue management, an owner portal and many other options, but only if your business needs to use them, otherwise it stays as a lean, simple to use product for a single home or a large property management company like ourselves.

I especially like the Zapier integration that allows us to push booking data into Salesforce and seamlessly work with third parties.

I really can't recommend them highly enough, and the best thing is they are still a young company that are developing more tools and integrations all the time.

It's also cheaper than what we were paying for Kigo, for a much better product in my opinion.

Avantages

Ease of use and getting setup quickly
Excellent customer support
Flexibility of add-on software and integrations
Great looking website out of the box with excellent SEO functionality built in

Inconvénients

Needs more features like reporting (but that's coming)

Réponse de BookingSync

Many thanks for that great review Andrew, we're proud to have you as a customer. Glad to see that you like our quick setup, customer support and flexibility with our App Center with great partners apps!

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BookingSync - FAQ

Voici quelques-unes des questions fréquentes sur BookingSync.

Utilisateurs habituels du logiciel BookingSync :

Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Langues dans lesquelles BookingSync est disponible :

anglais, français

Appareils pris en charge par BookingSync :

Applications s'intégrant à BookingSync :

Beyond, BookingPal, Braintree, Gmail, Google Drive, Mailchimp, PayPal, Quickbooks Online, Rentals United, Stripe, Zapier

Ressources d'aide disponibles pour BookingSync :

Service client/e-mail, FAQ/forums, Base de connaissances, Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour BookingSync.