En savoir plus sur Fieldwork
Fieldwork is a service and operations management solution designed specifically for pest control businesses. Deployed within the cloud and supported by free native mobile apps for iOS and Android, Fieldwork enables controllers, managers and pest control technicians to work remotely and still function offline. Syncing data back into the system once web connectivity is restored, users can schedule and view appointments with the ability to look at technicians' daily, weekly or monthly job agendas side-by-side. A centralized calendar allows new, one-time, or recurring appointments to be created with a single click, while a work pool feature makes unassigned jobs available for selection and Google Maps integration plots appointment locations geographically.
Fieldwork also incorporates a CRM for adding customer information such as contacts, service histories and billing details. Custom fields allow complex data requirements to be defined and captured, while customers spanning multiple locations can be accommodated for. Key core features also go on to include billing and invoicing with online payment processing, chemical tracking and trend reporting options backed by barcode scanning for traps or stations.
Options de tarification dès :
39,00 $US/mois
- Essai gratuit
- Version gratuite
- Abonnement
Fieldwork - Principaux avantages
• Fieldwork is an online service management system supported by native apps for deployment within pest control businesses that wish to grow a customer base while adopting a paperless approach to operations.
• Schedule one-time or recurring appointments within the centralized Fieldwork calendar and view locations plotted on Google Maps, issuing automated appointment reminders and pre- printed tickets where required.
• Barcode scanning enables trap data to be captured without the need for proprietary handheld devices, tracking performance and evidence to run detailed trend analysis, visualized within portal reports.
• Fieldwork mobile apps for iOS and Android platforms allow for appointment viewing and scheduling, customer registration, work order creation, service history viewing, digital signature capture and more.
• The companion smartphone apps allow technicians to work remotely, supported by an offline mode that syncs data back into the system when online connectivity is restored.
Appareils
Pour quelle entreprise ?
Disponible dans les pays suivants
Langues
Options de tarification dès :
39,00 $US/mois
- Essai gratuit
- Version gratuite
- Abonnement
Images
Fonctionnalités
Nombre total de fonctionnalités pour Fieldwork : 36
- Accès hors ligne
- Accès mobile
- Alertes mobiles
- Analyse des tendances
- Base de données de clients
- CRM
- Champs personnalisables
- Devis
- Dispositions des biens
- Emplacements multiples
- Facturation
- Fonction de glisser-déposer
- Gestion de la flotte
- Gestion des calendriers
- Gestion des e-mails
- Gestion des expéditions
- Gestion des ordres de travail
- Gestion des rendez-vous
- Historique des clients
- Lecture de codes-barres et de tickets
- Modèles personnalisables
- Planification
- Portail client
- Profils d'utilisateurs
- Rappels
- Rapports et statistiques
- Routage
- Sauvegarde automatique
- Signature électronique
- Stockage sécurisé des données
- Suivi de l'infestation
- Suivi de l'usage des pesticides
- Sécurité SSL
- Tableau de bord d'activités
- Traitement des cartes de crédit
- Widgets
Alternatives
ServiceWorks
Jobber
Housecall Pro
Kizeo Forms
Avis
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- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy to use software!
Publié le 13/07/2018
Avantages
Software shouldn't be difficult, FeildWork has done an amazing job of keeping it simple and genuine!
Inconvénients
Haven't found any yet after 2 years of use. Customer support has done an impressive job with response time and the in-app chat feature was a great add-on.
- Secteur d'activité: Services aux consommateurs
- Taille de l'entreprise: 2-10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Helped systematize our company
Publié le 30/05/2019
Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data...
Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data input and keeping us organized. And keeping us all organized is a BIG task here at our company!!!
Avantages
Fieldwork software has helped systematize and saved us hours of inputting data! For the initial setup you are able to import your customer data base from your old system. The app is user friendly that even our "low tech" technicians can use on their phone or tablet. The customer service is amazing!! I can talk over the phone or through their "Conversation" link that is right there on the screen. They get right back to you to help you in any way you need. They save us so much time if I can't figure it out on my own. Also, the software is price perfect for our growing company. You can't beat the investment in something that saves you time. Time can not be replaced!
Inconvénients
With ever thing new, comes a learning process. It does takes time, as with anything, to learn all the bells & whistles of the software. We are learning as we go. But, once you learn it, you will find that the software is awesome and saves us time.
- Secteur d'activité: Services environnementaux
- Taille de l'entreprise: Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
I have found my pest control software company and am here to stay!
Publié le 02/03/2021
Personal, supported, fair, competent.
Personal, supported, fair, competent.
Avantages
I have tried other pest control software programs to run my business and Fieldwork HQ is by far my favorite. Their customer support is the best I've ever experienced. They respond to inquires promptly and always have a professional and kind demeanor. They are very knowledgeable about their product. There has never been a problem they have not been able to solve for me. I find Fieldwork HQ easy to use in both the field on my mobile and back home on my computer, very user friendly. The price is also quite reasonable for all that you get. I would, and do, recommend Fieldwork HQ to my friends who work in the pest control industry.
Inconvénients
I'd like to see an ability to pass the service charge when a customer pays by credit card over to the customer automatically.
- Secteur d'activité: Biens de consommation
- Taille de l'entreprise: 2-10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Best customer service and ease of use
Publié le 06/08/2019
Scheduling and interfacing with mobile phones. Fixing this issue would be amazing
Scheduling and interfacing with mobile phones. Fixing this issue would be amazing
Avantages
I love that this software is like using Google Maps and that everything is easily updated and changeable.
Inconvénients
not knowing where to find easy answers to what seem to be common questions. If there are sub categories under the help menu, it would be good to be able to see them.
- Secteur d'activité: Services aux consommateurs
- Taille de l'entreprise: 2-10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best Pest Program On The Market Today!
Publié le 08/04/2019
Once I went through the initial switch over ,life has been easier for my company. I love the team...
Once I went through the initial switch over ,life has been easier for my company. I love the team at Fieldwork and their willingness to help my business be successful by providing their time,input and the constant helpful updates to their program.My only regret was waiting so long before actually switching over.
Avantages
There is so many things I love about this program.There are reports for everything practically. This program is great for California PCOs.I love the mobile app for our techs,I love how accessible the Fieldwork team is,no matter how many questions you have they are there for you.There is so much you can do with this program .The one thing I think that makes this program the best out there is the fact the Fieldwork team listens to their customers and their needs.They are always adding or tweaking the program based on the needs of its customers.Switching over to Fieldwork has made running my office and company that much easier and less stressful and most importantly has helped bring my cost down.
Inconvénients
The only con for me is the time difference .I am in California and FieldworkHQ is based out of Chicago.I just make sure I contact them early in the day if I have any questions or concerns.
Fieldwork - FAQ
Voici quelques-unes des questions fréquentes sur Fieldwork.Q. Quels sont les types de licence disponibles pour Fieldwork ?
Types de licences disponibles pour Fieldwork :
- À partir de: 39,00 $US/mois
- Type de licence: Gratuit, Abonnement
- Essai gratuit: Disponible
Pricing is based per technician with popular packages as follows: Solo = $39/1st Tech Startup = $59/1st Tech Business = $79/1st Tech Pro = $99 /1st Tech Additional Technicians: Solo = $19 Startup = $29 Business = $39 Pro = $49 (Office users and admin users are free, 14-day tree trial available)
Q. Quelles sont les principales fonctionnalités du logiciel Fieldwork ?
Nous n'avons pas d'informations sur les fonctionnalités de Fieldwork.
Q. Qui utilise Fieldwork ?
Utilisateurs habituels du logiciel Fieldwork :
Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. Dans quelles langues Fieldwork est-il disponible ?
Langues dans lesquelles Fieldwork est disponible :
anglais
Q. Fieldwork prend-il en charge les appareils mobiles ?
Appareils pris en charge par Fieldwork :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Fieldwork peut-il s'intégrer ?
Applications s'intégrant à Fieldwork :
Google Maps, PayPal, Quickbooks Online, Stripe
Q. Quelles sont les ressources d'aide disponibles pour Fieldwork ?
Ressources d'aide disponibles pour Fieldwork :
Service client/e-mail, Support téléphonique, Chat
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