Fieldwork - Présentation
Description du logiciel Fieldwork
Fieldwork is a service and operations management solution designed specifically for pest control businesses. Deployed within the cloud and supported by free native mobile apps for iOS and Android, Fieldwork enables controllers, managers and pest control technicians to work remotely and still function offline. Syncing data back into the system once web connectivity is restored, users can schedule and view appointments with the ability to look at technicians' daily, weekly or monthly job agendas side-by-side. A centralized calendar allows new, one-time, or recurring appointments to be created with a single click, while a work pool feature makes unassigned jobs available for selection and Google Maps integration plots appointment locations geographically.
Fieldwork also incorporates a CRM for adding customer information such as contacts, service histories and billing details. Custom fields allow complex data requirements to be defined and captured, while customers spanning multiple locations can be accommodated for. Key core features also go on to include billing and invoicing with online payment processing, chemical tracking and trend reporting options backed by barcode scanning for traps or stations.
Fieldwork - Présentation
Prix
Types de licence
Pricing is based per technician with popular packages as follows:
Solo = $39/1st Tech
Startup = $59/1st Tech
Business = $79/1st Tech
Pro = $99 /1st Tech
Additional Technicians:
Solo = $19
Startup = $29
Business = $39
Pro = $49
(Office users and admin users are free, 14-day tree trial available)
Fieldwork - Fonctionnalités
Captures d'écran
Fieldwork - Avis
Fieldwork - Avis
Great service software
Fieldwork’s software is easy to use and intuitive. Scheduling is very visual which my customer service team loves. The technician app is fast, simple, stable, and it works offline. The reports are quick to run and easy to read. The support is amazing. Their team is responsive and great to work with. I’m loving working with Fieldwork.
Helped systematize our company
Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data input and keeping us organized. And keeping us all organized is a BIG task here at our company!!!
Great software
I have not had any frustration with the software in fact it has surprised me how well it works and runs!!!
Advanced Software Solution
Our hiring parties often have oversight committees to ensure standards are followed. With the client portal, they no longer need to send in reports to head office. They share the portal and head office can see detailed reports with pictures to show compliance.
Best customer service and ease of use
Scheduling and interfacing with mobile phones. Fixing this issue would be amazing
Comparatif avec les logiciels similaires : note globale
Comparer avec les alternatives
Great service software
Avantages
Intuitive. Easy to use. Consistent development.
Inconvénients
Overall we are really happy with the software. I️ still Extract data and use excel for complex reporting
Helped systematize our company
Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data input and keeping us organized. And keeping us all organized is a BIG task here at our company!!!
Avantages
Fieldwork software has helped systematize and saved us hours of inputting data! For the initial setup you are able to import your customer data base from your old system. The app is user friendly that even our "low tech" technicians can use on their phone or tablet. The customer service is amazing!! I can talk over the phone or through their "Conversation" link that is right there on the screen. They get right back to you to help you in any way you need. They save us so much time if I can't figure it out on my own. Also, the software is price perfect for our growing company. You can't beat the investment in something that saves you time. Time can not be replaced!
Inconvénients
With ever thing new, comes a learning process. It does takes time, as with anything, to learn all the bells & whistles of the software. We are learning as we go. But, once you learn it, you will find that the software is awesome and saves us time.
Great software
I have not had any frustration with the software in fact it has surprised me how well it works and runs!!!
Avantages
software and customer service (IT) are amazing they have helped me out with different challenges and they have thought of everything. The software saves me so many hours a week not having to do a bunch of admin work . Also my customers enjoy the software by having a customer portal and not having to be hold just to ask questions that they can find with their tip of there fingertips.
Inconvénients
They are on a different time zone then me .
Their 5 pm is my 2pm . I had an urgency once (operator error) not the software but they were closed I could not get a hold of (IT) that day . but the good thing I was able to get help the next morning at my 6 am .
Advanced Software Solution
Our hiring parties often have oversight committees to ensure standards are followed. With the client portal, they no longer need to send in reports to head office. They share the portal and head office can see detailed reports with pictures to show compliance.
Avantages
Everything we think of or ask for is already available or they develop it in a very timely way. They take the time to trouble shoot issues we are having and find a lasting solution.
Inconvénients
The switch over is very labor intensive but so worth it. It’s a software that you can grow with and stay with.
Best customer service and ease of use
Scheduling and interfacing with mobile phones. Fixing this issue would be amazing
Avantages
I love that this software is like using Google Maps and that everything is easily updated and changeable.
Inconvénients
not knowing where to find easy answers to what seem to be common questions. If there are sub categories under the help menu, it would be good to be able to see them.
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives
Fieldwork - Prix
Fieldwork - Prix
Pricing is based per technician with popular packages as follows:
Solo = $39/1st Tech
Startup = $59/1st Tech
Business = $79/1st Tech
Pro = $99 /1st Tech
Additional Technicians:
Solo = $19
Startup = $29
Business = $39
Pro = $49
(Office users and admin users are free, 14-day tree trial available)
Pricing is based per technician with popular packages as follows:
Solo = $39/1st Tech
Startup = $59/1st Tech
Business = $79/1st Tech
Pro = $99 /1st Tech
Additional Technicians:
Solo = $19
Startup = $29
Business = $39
Pro = $49
(Office users and admin users are free, 14-day tree trial available)
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives
Fieldwork - Fonctionnalités
Fieldwork - Fonctionnalités
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
Vidéos et tutoriels
Vidéos et tutoriels
Plus d'informations sur Fieldwork
Plus d'informations sur Fieldwork
Fieldwork - Principales fonctionnalités
- Activity dashboard
- Appointment management
- Appointment reminders
- Automatic backup
- Barcode scanning
- CRM integration
- Calendar management
- Chemical tracking & reporting
- Client portal
- Credit card processing
- Custom fields
- Customer database
- Customer service history
- Customizable templates
- Data entry verification
- Drag & drop interface
- Email integration
- Fleet management
- Google maps
- Mobile integration
- Multi-location
- Offline access
- Pest activity tracking
- Pesticide usage tracking
- Property layouts
- Quotes / estimates
- Reporting
- SSL encrypted network
- SSL encryption
- Scheduling
- Secure data storage
- Signature capture
- Technician scheduling
- Technician tracking
- Text alerts
- Trend analysis
- User photos
- Visual job costing
- Widgets
- Work order management
- Work pool
Avantages
• Fieldwork is an online service management system supported by native apps for deployment within pest control businesses that wish to grow a customer base while adopting a paperless approach to operations.
• Schedule one-time or recurring appointments within the centralized Fieldwork calendar and view locations plotted on Google Maps, issuing automated appointment reminders and pre- printed tickets where required.
• Barcode scanning enables trap data to be captured without the need for proprietary handheld devices, tracking performance and evidence to run detailed trend analysis, visualized within portal reports.
• Fieldwork mobile apps for iOS and Android platforms allow for appointment viewing and scheduling, customer registration, work order creation, service history viewing, digital signature capture and more.
• The companion smartphone apps allow technicians to work remotely, supported by an offline mode that syncs data back into the system when online connectivity is restored.
Fieldwork - FAQ
Fieldwork - FAQ
Voici quelques-unes des questions fréquentes sur Fieldwork.
Q. Quels sont les types de licence disponibles pour Fieldwork ?
Types de licences disponibles pour Fieldwork :
À partir de: 39,00 $US/mois
Type de licence: Gratuit, Abonnement
Essai gratuit: Disponible
Pricing is based per technician with popular packages as follows: Solo = $39/1st Tech Startup = $59/1st Tech Business = $79/1st Tech Pro = $99 /1st Tech Additional Technicians: Solo = $19 Startup = $29 Business = $39 Pro = $49 (Office users and admin users are free, 14-day tree trial available)
Q. Quelles sont les principales fonctionnalités du logiciel Fieldwork ?
Fonctionnalités du logiciel Fieldwork :
- Activity dashboard
- Appointment management
- Appointment reminders
- Automatic backup
- Barcode scanning
- CRM integration
- Calendar management
- Chemical tracking & reporting
- Client portal
- Credit card processing
- Custom fields
- Customer database
- Customer service history
- Customizable templates
- Data entry verification
- Drag & drop interface
- Email integration
- Fleet management
- Google maps
- Mobile integration
- Multi-location
- Offline access
- Pest activity tracking
- Pesticide usage tracking
- Property layouts
- Quotes / estimates
- Reporting
- SSL encrypted network
- SSL encryption
- Scheduling
- Secure data storage
- Signature capture
- Technician scheduling
- Technician tracking
- Text alerts
- Trend analysis
- User photos
- Visual job costing
- Widgets
- Work order management
- Work pool
Q. Qui utilise Fieldwork ?
Utilisateurs habituels du logiciel Fieldwork :
Entreprises de taille moyenne, PME
Q. Dans quelles langues Fieldwork est-il disponible ?
Langues dans lesquelles Fieldwork est disponible :
anglais
Q. Quels sont les types de licence disponibles pour Fieldwork ?
Types de licences disponibles pour Fieldwork:
Gratuit, Abonnement
Q. Fieldwork prend-il en charge les appareils mobiles ?
Appareils pris en charge par Fieldwork :
Android, iPhone, iPad
Q. Avec quelles applications Fieldwork peut-il s'intégrer ?
Applications s'intégrant à Fieldwork :
Google Maps, PayPal, QuickBooks Online, Stripe
Q. Quelles sont les ressources d'aide disponibles pour Fieldwork ?
Ressources d'aide disponibles pour Fieldwork :
Support en ligne, Support téléphonique
Fieldwork’s software is easy to use and intuitive. Scheduling is very visual which my customer service team loves. The technician app is fast, simple, stable, and it works offline. The reports are quick to run and easy to read. The support is amazing. Their team is responsive and great to work with. I’m loving working with Fieldwork.