Fieldwork

Cloud-based pest control software with native mobile apps

4,8 /5 (17 avis) Donnez votre avis !

Fieldwork - Présentation

Description du logiciel Fieldwork

Fieldwork is a service and operations management solution designed specifically for pest control businesses. Deployed within the cloud and supported by free native mobile apps for iOS and Android, Fieldwork enables controllers, managers and pest control technicians to work remotely and still function offline. Syncing data back into the system once web connectivity is restored, users can schedule and view appointments with the ability to look at technicians' daily, weekly or monthly job agendas side-by-side. A centralized calendar allows new, one-time, or recurring appointments to be created with a single click, while a work pool feature makes unassigned jobs available for selection and Google Maps integration plots appointment locations geographically.

Fieldwork also incorporates a CRM for adding customer information such as contacts, service histories and billing details. Custom fields allow complex data requirements to be defined and captured, while customers spanning multiple locations can be accommodated for. Key core features also go on to include billing and invoicing with online payment processing, chemical tracking and trend reporting options backed by barcode scanning for traps or stations.

Fieldwork - Présentation

Prix

À partir de
39,00 $US/mois

Types de licence

Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix

Pricing is based per technician with popular packages as follows:

Solo = $39/1st Tech
Startup = $59/1st Tech
Business = $79/1st Tech
Pro = $99 /1st Tech

Additional Technicians:
Solo = $19
Startup = $29
Business = $39
Pro = $49

(Office users and admin users are free, 14-day tree trial available)


Fieldwork - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis
Langues
anglais

Médias

An integrated CRM allows for the management of customer data such as contact information, billing details, service histories and more
Trend analysis reporting options within the portal visualize tracked activity trends to provide insights on a number of data areas
Companion apps for Android and iOS platforms assist technicians and operators working remotely with appointment scheduling, signature capture and more
Raise invoices, send billing reminders and enable clients to pay for services thanks to online payment processing support
The native Fieldwork Mobile app for iOS and Android includes the abilty to capture signatures digitally
The dashboard-based portal offers at-a-glance data visualizations, displayed via customizable widgets
Vidéo de Fieldwork Vidéo de Fieldwork Capture d'écran pour Fieldwork : An integrated CRM allows for the management of customer data such as contact information, billing details, service histories and more Capture d'écran pour Fieldwork : Trend analysis reporting options within the portal visualize tracked activity trends to provide insights on a number of data areas Capture d'écran pour Fieldwork : Companion apps for Android and iOS platforms assist technicians and operators working remotely with appointment scheduling, signature capture and more Capture d'écran pour Fieldwork : Raise invoices, send billing reminders and enable clients to pay for services thanks to online payment processing support Capture d'écran pour Fieldwork : The native Fieldwork Mobile app for iOS and Android includes the abilty to capture signatures digitally Capture d'écran pour Fieldwork : The dashboard-based portal offers at-a-glance data visualizations, displayed via customizable widgets

Fieldwork - Avis

Fieldwork - Avis

Note globale
4,8
/
5
Excellent
14

Très bien
3

Moyen
0

Médiocre
0

Mauvais
0

Rapport qualité-prix
4,9
Fonctionnalités
4,6
Simplicité d'utilisation
4,8
Support client
5
100% des utilisateurs recommandent cette application
Sylvette F.

Easy to use software!


Traduire avec Google Translate
Renee P.

Helped systematize our company

Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data input and keeping us organized. And keeping us all organized is a BIG task here at our company!!!


Traduire avec Google Translate
Lori B.

Best customer service and ease of use

Scheduling and interfacing with mobile phones. Fixing this issue would be amazing


Traduire avec Google Translate
Christopher M.

Best Pest Program On The Market Today!

Once I went through the initial switch over ,life has been easier for my company. I love the team at Fieldwork and their willingness to help my business be successful by providing their time,input and the constant helpful updates to their program.My only regret was waiting so long before actually switching over.


Traduire avec Google Translate
Shula S.

Advanced Software Solution

Our hiring parties often have oversight committees to ensure standards are followed. With the client portal, they no longer need to send in reports to head office. They share the portal and head office can see detailed reports with pictures to show compliance.


Traduire avec Google Translate
Sylvette F.
Traduire en français
Traduire en français

Easy to use software!

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 13/07/2018
Provenance de l'avis : Capterra

Avantages

Software shouldn't be difficult, FeildWork has done an amazing job of keeping it simple and genuine!

Inconvénients

Haven't found any yet after 2 years of use. Customer support has done an impressive job with response time and the in-app chat feature was a great add-on.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Renee P.
Secteur d'activité: Services aux consommateurs
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Helped systematize our company

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 30/05/2019
Provenance de l'avis : Capterra

Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data input and keeping us organized. And keeping us all organized is a BIG task here at our company!!!

Avantages

Fieldwork software has helped systematize and saved us hours of inputting data! For the initial setup you are able to import your customer data base from your old system. The app is user friendly that even our "low tech" technicians can use on their phone or tablet. The customer service is amazing!! I can talk over the phone or through their "Conversation" link that is right there on the screen. They get right back to you to help you in any way you need. They save us so much time if I can't figure it out on my own. Also, the software is price perfect for our growing company. You can't beat the investment in something that saves you time. Time can not be replaced!

Inconvénients

With ever thing new, comes a learning process. It does takes time, as with anything, to learn all the bells & whistles of the software. We are learning as we go. But, once you learn it, you will find that the software is awesome and saves us time.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Lori B.
Secteur d'activité: Biens de consommation
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Best customer service and ease of use

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 06/08/2019
Provenance de l'avis : Capterra

Scheduling and interfacing with mobile phones. Fixing this issue would be amazing

Avantages

I love that this software is like using Google Maps and that everything is easily updated and changeable.

Inconvénients

not knowing where to find easy answers to what seem to be common questions. If there are sub categories under the help menu, it would be good to be able to see them.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 5.0/10

Christopher M.
Secteur d'activité: Services aux consommateurs
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Best Pest Program On The Market Today!

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 08/04/2019
Provenance de l'avis : Capterra

Once I went through the initial switch over ,life has been easier for my company. I love the team at Fieldwork and their willingness to help my business be successful by providing their time,input and the constant helpful updates to their program.My only regret was waiting so long before actually switching over.

Avantages

There is so many things I love about this program.There are reports for everything practically. This program is great for California PCOs.I love the mobile app for our techs,I love how accessible the Fieldwork team is,no matter how many questions you have they are there for you.There is so much you can do with this program .The one thing I think that makes this program the best out there is the fact the Fieldwork team listens to their customers and their needs.They are always adding or tweaking the program based on the needs of its customers.Switching over to Fieldwork has made running my office and company that much easier and less stressful and most importantly has helped bring my cost down.

Inconvénients

The only con for me is the time difference .I am in California and FieldworkHQ is based out of Chicago.I just make sure I contact them early in the day if I have any questions or concerns.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Shula S.
Secteur d'activité: Immobilier
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Advanced Software Solution

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 05/12/2019
Provenance de l'avis : Capterra

Our hiring parties often have oversight committees to ensure standards are followed. With the client portal, they no longer need to send in reports to head office. They share the portal and head office can see detailed reports with pictures to show compliance.

Avantages

Everything we think of or ask for is already available or they develop it in a very timely way. They take the time to trouble shoot issues we are having and find a lasting solution.

Inconvénients

The switch over is very labor intensive but so worth it. It’s a software that you can grow with and stay with.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
9,6/10
Basé sur 17 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Fieldwork - Prix

Fieldwork - Prix

À partir de
39,00 $US/mois
Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix

Pricing is based per technician with popular packages as follows:

Solo = $39/1st Tech
Startup = $59/1st Tech
Business = $79/1st Tech
Pro = $99 /1st Tech

Additional Technicians:
Solo = $19
Startup = $29
Business = $39
Pro = $49

(Office users and admin users are free, 14-day tree trial available)

Pricing is based per technician with popular packages as follows:

Solo = $39/1st Tech
Startup = $59/1st Tech
Business = $79/1st Tech
Pro = $99 /1st Tech

Additional Technicians:
Solo = $19
Startup = $29
Business = $39
Pro = $49

(Office users and admin users are free, 14-day tree trial available)

Rapport qualité-prix
4,9/5
Basé sur 17 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Fieldwork - Fonctionnalités

Fieldwork - Fonctionnalités

API
Base de données de clients
Facturation
Fonctionnalité de recherche
Gestion des calendriers
Gestion des documents
Gestion des factures
Gestion des stocks
Importation et exportation de données
Intégration comptable
Intégration de tiers
Notifications automatiques
Paiements électroniques
Rappels
Rapports et statistiques
Rapports personnalisables
Stockage de documents
Suivi de l'inventaire
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
4,6/5
Basé sur 17 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Plus d'informations sur Fieldwork

Plus d'informations sur Fieldwork

Fieldwork - Principales fonctionnalités

  • Activity dashboard
  • Appointment management
  • Appointment reminders
  • Automatic backup
  • Barcode scanning
  • CRM integration
  • Calendar management
  • Chemical tracking & reporting
  • Client portal
  • Credit card processing
  • Custom fields
  • Customer database
  • Customer service history
  • Customizable templates
  • Data entry verification
  • Drag & drop interface
  • Email integration
  • Fleet management
  • Google maps
  • Mobile integration
  • Multi-location
  • Offline access
  • Pest activity tracking
  • Pesticide usage tracking
  • Property layouts
  • Quotes / estimates
  • Reporting
  • SSL encrypted network
  • SSL encryption
  • Scheduling
  • Secure data storage
  • Signature capture
  • Technician scheduling
  • Technician tracking
  • Text alerts
  • Trend analysis
  • User photos
  • Visual job costing
  • Widgets
  • Work order management
  • Work pool

Avantages

• Fieldwork is an online service management system supported by native apps for deployment within pest control businesses that wish to grow a customer base while adopting a paperless approach to operations.

• Schedule one-time or recurring appointments within the centralized Fieldwork calendar and view locations plotted on Google Maps, issuing automated appointment reminders and pre- printed tickets where required.

• Barcode scanning enables trap data to be captured without the need for proprietary handheld devices, tracking performance and evidence to run detailed trend analysis, visualized within portal reports.

• Fieldwork mobile apps for iOS and Android platforms allow for appointment viewing and scheduling, customer registration, work order creation, service history viewing, digital signature capture and more.

• The companion smartphone apps allow technicians to work remotely, supported by an offline mode that syncs data back into the system when online connectivity is restored.

Fieldwork - FAQ

Fieldwork - FAQ

Voici quelques-unes des questions fréquentes sur Fieldwork.

Q. Quels sont les types de licence disponibles pour Fieldwork ?

Types de licences disponibles pour Fieldwork :

À partir de: 39,00 $US/mois

Type de licence: Gratuit, Abonnement

Essai gratuit: Disponible

Pricing is based per technician with popular packages as follows: Solo = $39/1st Tech Startup = $59/1st Tech Business = $79/1st Tech Pro = $99 /1st Tech Additional Technicians: Solo = $19 Startup = $29 Business = $39 Pro = $49 (Office users and admin users are free, 14-day tree trial available)

Q. Quelles sont les principales fonctionnalités du logiciel Fieldwork ?

Fonctionnalités du logiciel Fieldwork :

  • Activity dashboard
  • Appointment management
  • Appointment reminders
  • Automatic backup
  • Barcode scanning
  • CRM integration
  • Calendar management
  • Chemical tracking & reporting
  • Client portal
  • Credit card processing
  • Custom fields
  • Customer database
  • Customer service history
  • Customizable templates
  • Data entry verification
  • Drag & drop interface
  • Email integration
  • Fleet management
  • Google maps
  • Mobile integration
  • Multi-location
  • Offline access
  • Pest activity tracking
  • Pesticide usage tracking
  • Property layouts
  • Quotes / estimates
  • Reporting
  • SSL encrypted network
  • SSL encryption
  • Scheduling
  • Secure data storage
  • Signature capture
  • Technician scheduling
  • Technician tracking
  • Text alerts
  • Trend analysis
  • User photos
  • Visual job costing
  • Widgets
  • Work order management
  • Work pool

Q. Qui utilise Fieldwork ?

Utilisateurs habituels du logiciel Fieldwork :

PME, Entreprises de taille moyenne

Q. Dans quelles langues Fieldwork est-il disponible ?

Langues dans lesquelles Fieldwork est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Fieldwork ?

Types de licences disponibles pour Fieldwork:

Gratuit, Abonnement

Q. Fieldwork prend-il en charge les appareils mobiles ?

Appareils pris en charge par Fieldwork :

Android, iPhone, iPad

Q. Avec quelles applications Fieldwork peut-il s'intégrer ?

Applications s'intégrant à Fieldwork :

Google Maps, PayPal, QuickBooks Online, Stripe

Q. Quelles sont les ressources d'aide disponibles pour Fieldwork ?

Ressources d'aide disponibles pour Fieldwork :

Support téléphonique, Support en ligne