En savoir plus sur eZee Reservation

eZee Reservation est un système de réservation en ligne sécurisé (certifié PCI DSS) et un gestionnaire de canaux conçu pour aider les hôtels de toutes tailles à engager et à convertir le trafic de leurs sites web en réservations confirmées et sans commission via leurs propres sites web.

Les fonctionnalités principales comprennent un moteur de réservation réactif, des options de passerelle de paiement, la gestion des stocks, le suivi des affiliés, la gestion du rendement, le suivi des e-mails, l'intégration PMS, etc.

Options de tarification dès :

29,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à eZee Reservation

Appareils

Pour quelle entreprise ?

TPE PME GE

Disponible dans les pays suivants

Émirats arabes unis, Angola, Argentine, Australie, Burkina Faso, Burundi, Bénin, Bolivie, Brésil, Botswana, Canada, Congo-Kinshasa, République centrafricaine, Congo-Brazzaville, Chili, Cameroun, Chine, Colombie, Cap-Vert, Allemagne, Djibouti, Algérie, Équateur, Égypte, Érythrée, Éthiopie, Îles Malouines, France, Gabon, Royaume-Uni, Guyane française, Ghana, Gambie, Guinée, Guinée équatoriale, Guinée-Bissau, Guyana, Irlande, Inde, Italie, Japon, Kenya, Comores, Liberia, Lesotho, Libye, Maroc, Madagascar, Mali, Mauritanie, Maurice, Malawi, Mexique, Mozambique, Namibie, Niger, Nigeria, Pays-Bas, Nouvelle-Zélande, Pérou, Philippines, Paraguay, La Réunion, Rwanda, Seychelles, Soudan, Singapour, Sainte-Hélène, Sierra Leone, Sénégal, Somalie, Suriname, Sao Tomé-et-Principe, Eswatini, Tchad, Togo, Tunisie, Tanzanie, Ouganda, États-Unis, Uruguay, Venezuela, Mayotte, Afrique du Sud, Zambie, Zimbabwe

Langues

anglais

Options de tarification dès :

29,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à eZee Reservation

Images

eZee Reservation Logiciel - 1
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Vidéo de eZee Reservation
eZee Reservation Logiciel - 1
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eZee Reservation Logiciel - 5
eZee Reservation Logiciel - 6

Fonctionnalités

Nombre total de fonctionnalités pour eZee Reservation : 33

  • API
  • Alertes/Notifications
  • Booking Management
  • CRM
  • Carte de fidélité
  • Gestion de la disponibilité
  • Gestion des canaux
  • Gestion des promotions
  • Gestion des remises
  • Gestion des réservations
  • Gestion des taux
  • Gestion multicanal
  • Historique des clients
  • Intégration de sites web
  • Intégration des médias sociaux
  • Intégrations de tiers
  • Mises à jour en temps réel
  • Notes de réservation
  • Notes/avis
  • Paiements électroniques
  • Prise en charge de plusieurs devises
  • Prise en charge de plusieurs langues
  • Rapports et statistiques
  • Réservation d'activités
  • Réservation de chambres
  • Réservation de tiers
  • Réservation en ligne
  • Réservations de groupe
  • Stratégie de marque personnalisable
  • Support client
  • Tableau de bord d'activités
  • Traitement des cartes de crédit
  • Traitement des paiements

Alternatives

RMS Cloud

4,4
Alternative n° 1 à eZee Reservation
RMS est une solution cloud de gestion immobilière flexible et évolutive conçue pour aider les hôteliers à accroître...

AvaiBook

4,4
Alternative n° 2 à eZee Reservation
AvaiBook is a Channel and Rental Property Management software and Booking engine, all in one. Manage your bookings,...

Cheerze Connect

4
Alternative n° 3 à eZee Reservation
Cheerze Connect is a cloud-based hotel management software. It is user-friendly, affordable, and accessible from any...

eviivo

3,9
Alternative n° 4 à eZee Reservation
eviivo est un système de gestion des réservations et des canaux qui permet aux petites entreprises d'hôtellerie et de...

Avis

Note globale

4,5 /5
(104)
Rapport qualité-prix
4,5/5
Fonctionnalités
4,5/5
Simplicité d'utilisation
4,4/5
Support client
4,6/5

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Donnez votre avis !
5 avis affichés sur 104
Issouf J.
Note globale
  • Taille de l'entreprise : 201-500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

A holisitc application covers everything needed for a small to very big hotel.

Publié le 13/05/2018

Consolidation all channels from where we were getting business. Adopting new technology there by...

Consolidation all channels from where we were getting business. Adopting new technology there by getting more business / occupancy ratio increased.

Avantages

I have been user of Ultimate version. one of the application is The software provided by this company is very easy to use and it has many functionality. I like the functionality of house keeping and many reports for effective day to day management. The service provided by Cloud Developer is worth noting. He provided 24/7 365 days excellent service from the date we were in contact with him. He helped us to quickly go live with minimum down time. Always available when needed over phone, email, online web-chat and also on whatsapp. very impressive and satisfied as a ezee customer.

Inconvénients

In the Stayview, when i hover on a reservations, i would be nice to see the reservation details instead of clicking on it to see.

Réponse de eZee Technosys

Hi Issouf, thank you so much for such an amazing review. We're lucky to serve a customer like you, and glad to know that your revenue has increased because of adopting our technology. You can get the reservation details if you hover on a small arrow which is shown on a reservation on Stay View. Your account manager will guide you well for this. For any suggestions or feedbacks, you can always write to us at cm@ezeetechnosys.com. Regards, Team eZee.

Edmond G.
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

I has been fine

Publié le 04/04/2018

Avantages

Flexibility within the system and all the option needed mostly are found within the system, also the track of every movement is a special thing of the system

Inconvénients

integration process it takes longer than it is though also a tutorial should be provided by ezee team at the instalation and implementation of the system in addition to this the problem with the fiscal printers should be fixed

Réponse de eZee Technosys

Hi Edmond. We are glad to see your review here. Regarding the cons, we are sorry to hear that you have faced some issues with the integration and it took a longer time. Usually, interface are dependant on information available from 3rd party and so there can be cases whereby the information is not available from the vendor and hence it takes time to complete. We are also working on the how to tutorials for products. They will be added on our YouTube channel as soon as they are ready to be published. You can also check with our support team if they have any gifs/videos created for functions you are looking for. We will be happy to share them.

Pareen L.
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 1.0 /10

Bad support, overcharged in billing, wrong bills

Publié le 09/03/2019

Worst experience ever with any software company. The software is really buggy but their team was...

Worst experience ever with any software company. The software is really buggy but their team was good and supportive about 3 years ago when we used their software at our first hostel. But last one year has been bad because they have been consistently trying to overcharge us.

Avantages

The software is decent. There are tons of bugs but the support team solves them over a few days most of the times.

Inconvénients

Billing and payments is their biggest problem. They have been trying to overcharge us. They tried to bill us for the bookings that were void in January 2019. After our email, they changed the bill amount. Now in March 2019, they have again re-issued an invoice based on our bookings that were No Shows or Cancelled. Support hasn't responded on our queries for 4 days now but we keep getting "reminders" to pay up. This never happened with us before but I think this is their latest way to make money.

Some invoices have a 30 days due date, some have 15 days due date. These things just change as per their whims and fancies.

They send invoices without the company's legal entity name. They change the legal entity name without any verification of whom they have signed the contract with. Billing should be in the name of the legal entity that they have the contract with. But just email their team and they will raise a bill for Disney if someone told them so.

Staff (account manager and billing team) changes every few months. The new person doesn't know anything that happened with previous team.

They say 24x7 support but it is not. Only call center employees with limited understanding of their own product are available at night or on weekends. They cannot solve any bugs, just raise tickets and wait.

Réponse de eZee Technosys

Hi Pareen,
We apologise for the inconvenience caused to you while dealing with our support team. Billing is an ever evolving process, and we're sure even you will agree with it. The change in legal entity was not immediate, and we believe we had informed all our customers beforehand. However, we regret the inconvenience caused to you during the process. We wished the process could go smoother with your utmost co-operation. Regarding the bugs in the software, it is the standard process of any organisation to solve things in an easy manner. We'd request you to keep patience as per the minimal turn around time required for any issue to be resolved. We're sure that with co-operation from both ends, this can turn very fruitful. Other than this, we're always open to suggestions at cm@ezeetechnosys.com.
Regards,
Team eZee.

David W.
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

26 room hotel expanding to 115 rooms. Ezee provides functionality of the big players at a...

Publié le 11/09/2017

Cost savings over other vendors. Got rid of 3 vendors, now all modules from Ezee.

Cost savings over other vendors. Got rid of 3 vendors, now all modules from Ezee.

Avantages

Fully integrated, we use all modules including POS terminals. Easy to train new Operators on Ezee Res and POS terminals

Inconvénients

Limited 3rd party peripheral integrations, but improving all the time. The POS GUI could be improved. It's clunky, but robust.

Réponse de eZee Technosys

Hey David, what an amazing feedback! We are super-delighted to hear this. We are so happy that you are heavily expanding your property. Congratulations! And happier that our solutions are fitting your operations effortlessly. Rest assured, we¿ll keep them robust, just the way you need it. And yes, the POS UI had been a little clunky, that¿s why we are re-designing it. And soon we¿ll share it with you guys. Do drop by and say hello to us at support@ezeetechnosys.com. We¿d love to have a chat with you. See you around, Team eZee.

Bharath V.
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

ezee is doing great what they are up to.

Publié le 11/05/2018

Avantages

ezee provides plenty of facilities and functions for a booking engine with more cost effective. Love the revamped new design

Inconvénients

As I am UI/UX Designer in my point of you... the panel can be made wide easier and quite understandable. if ezee starts a payment gateway with good features and cost effective in near future ASAP, The Hotels may get all features at one place that can help to optimize and done things sooner.

Réponse de eZee Technosys

Hi Bharath, thank you for your feedback and suggestions. We have passed your UI/UX suggestions to our product design team, and they will definitely look into it to make our product more user friendly. We already have an exhaustive list of payment gateways integrated with our solutions along with several other third-party integrations, which makes your operations smoother. Currently our focus lies in enhancing our products with new features and more. Do stay tuned. Do keep giving your valuable suggestions at cm@ezeetechnosys.com. Regards, Team eZee.

Afficher 5 avis sur 104 Lire tous les avis

eZee Reservation - FAQ

Voici quelques-unes des questions fréquentes sur eZee Reservation.

Types de licences disponibles pour eZee Reservation :

  • À partir de : 29,00 $US/mois
  • Type de licence : Abonnement
  • Version d’essai gratuite : Disponible

Utilisateurs habituels du logiciel eZee Reservation :

Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Langues dans lesquelles eZee Reservation est disponible :

anglais

Appareils pris en charge par eZee Reservation :

Applications s'intégrant à eZee Reservation :

Authorize.Net, Facebook for Business, Google Analytics 360, PayPal

Ressources d'aide disponibles pour eZee Reservation :

Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour eZee Reservation.