--- description: Serfy : qu'en pensent les utilisateurs ? Lisez les avis sur Serfy, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Serfy - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/255/field-service-management/software) > [Serfy](/software/110807/Serfy) # Serfy Canonical: https://www.getapp.fr/software/110807/Serfy > Serfy.io est une plateforme de services de maintenance qui permet aux entreprises de maintenance sur site de récupérer et gérer des tâches pour leurs clients, leur personnel ou leurs partenaires. > > Conclusion : 5 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **5.0/5** | 5 Avis | | Simplicité d’utilisation | 5.0/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Serfy - **Pays**: Vilnius, Lituanie - **Entreprise fondée en**: 2012 ## Contexte commercial - **Prix à partir de**: 25,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, estonien, letton, lituanien, polonais, russe - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Arabie saoudite, Argentine, Arménie, Australie, Autriche, Azerbaïdjan, Bahreïn, Bangladesh, Belgique, Bhoutan, Biélorussie, Bolivie, Bosnie-Herzégovine et 174 de plus ## Fonctionnalités - API - Accès mobile - Alerts/Escalation - Audit des problèmes - Base de données de contacts - Devis - Définition des priorités - Gestion des affectations - Gestion des expéditions - Gestion des ordres de travail - Gestion des problèmes - Gestion des tickets de support - Gestion des tâches - Historique des services - Planification - Problèmes récurrents - Programmation des problèmes - Real-Time Monitoring - Routage - Signature électronique ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de gestion des interventions](https://www.getapp.fr/directory/255/field-service-management/software) ## Catégories connexes - [Logiciels de gestion des interventions](https://www.getapp.fr/directory/255/field-service-management/software) - [Logiciels de gestion des services d'assistance](https://www.getapp.fr/directory/580/issue-tracking/software) ## Logiciels similaires 1. [FieldPulse](https://www.getapp.fr/software/105687/fieldpulse) — 4.6/5 (500 reviews) 2. [Jobber](https://www.getapp.fr/software/90723/jobber) — 4.6/5 (1487 reviews) 3. [Skimmer](https://www.getapp.fr/software/113919/skimmer) — 4.9/5 (232 reviews) 4. [Connecteam](https://www.getapp.fr/software/105401/connecteam) — 4.6/5 (5316 reviews) 5. [Fieldd](https://www.getapp.fr/software/133299/fieldd) — 5.0/5 (145 reviews) ## Avis ### "Serfy review" — 5.0/5 > **Marius** | *22 septembre 2026* | Génie civil | Taux de recommandation : 10.0/10 > > **Avantages**: erfy is easy to learn and use, even for team members who have limited experience with helpdesk or ticketing systems. The ticket management workflow is straightforward, making it simple to track, assign, and resolve requests efficiently. Team collaboration features help keep communication organized, and email notifications ensure that important updates are not missed. The platform also offers good value for money compared to more complex enterprise solutions. Customer support has been responsive and helpful whenever assistance was needed. > > **Inconvénients**: While the platform is generally reliable, there are occasional bugs and minor performance issues that can affect productivity. Some advanced reporting and customization options could be improved, especially for organizations with more complex workflows. Email notifications can sometimes feel excessive, and it would be useful to have more granular control over notification settings. > > Overall, my experience with Serfy has been positive. It provides an efficient and user-friendly way to manage support tickets and team communication. The interface is intuitive, implementation is straightforward, and the system helps improve response times and organization. Although there is room for improvement in customization, reporting, and occasional bug fixes, the platform delivers solid functionality and good value for everyday ticket management needs. I would recommend it to teams looking for a practical and affordable service desk solution. ----- ### "Great looking, easy to learn task management system." — 5.0/5 > **Mantas** | *8 septembre 2026* | Eau/gaz/électricité | Taux de recommandation : 10.0/10 > > **Avantages**: Helped a lot in the processes of changing paper documents into digital versions and managing company tasks online. > > **Inconvénients**: Takes some time to learn, but not too long. Some help from support team can be required. Some graphical glitches happened on specific phones models, but were solved quickly by developers. > > Has very simple design, but offers lots of flexibility. Great support team. Large number of workers managed to learn how to use the app in short period of time. ----- ### "This is better than the competitors" — 5.0/5 > **Linas** | *17 septembre 2026* | Production alimentaire | Taux de recommandation : 9.0/10 > > **Avantages**: Simplicity of the program. I haven't seen a simpler program for the average user—a few clicks or a scanned barcode, and the task is already in the system. > > **Inconvénients**: Search within the program. It’s not a major downside, the search algorithm simply works in a somewhat specific way. > > We adapted it for multiple areas, integrated the processes, and refined them to meet our needs. We can now analyze the available information and make the necessary decisions. ----- ### "Serfy is simple and intuitive and was adopted quickly, even by eldest members." — 5.0/5 > **Rytis** | *2 mars 2018* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: Client satisfaction increased by sharing the Serfy mobile app since they know what is happening to their services instantly. > > Faster and richer communication with our clients and colleagues. Less paper work. More productivity data for analytics. ----- ### "Simplify - simply the best" — 5.0/5 > **Laimonas** | *30 novembre 2016* > > It's equally perfect for big, long lasting, ongoing job processes , and for small unique projects. ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/110807/Serfy) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Données structurées