PlayerLync

Avantages

With PlayerLync we have combined LMS, communication, operations manual and important documents all on the I Pad at the location. The data compression allows for countless video and document uploads. Create digital forms, checklists or quizzes that can be tracked and graded within the app. Paper bound manuals and back office PC s are a thing of the pas. Front line employees can get the information they need quickly and consistently. The ability to view short videos instead of reading long, boring documents is changing the way employees learn. The internal messaging feature is awesome, any tablet linked to the system can communicate.
Employees can share ideas, solve problems, and communicate easily through two clicks of a button. Uploading content is a breeze. Drag and drop files on the admin site and information is immediately synced to any tablet connected to the system.
I can't say enough about how great the support team has been amazing to work with in rolling out PlayerLync in our organization. PlayerLync will do their best to help customize the app to suit the needs of your company. They are always quick to respond and will help with any issues.

Inconvénients

The multiple choice buttons on forms are set close together. Completed forms are graded but incorrect answers are not highlighted on the completed form weblink.

Avantages

The platform is user-friendly, and the capabilities are endless. I appreciate a product that is accessible on the iPad or iPhone, offering versatility to meet our training needs. Training often doesn't happen behind a desk and PlayerLync understands this! The product facilitates two-way communication with our workforce, and allows management to share pertinent information with specific segments of the business. Creating and customizing content, quizzes and forms in order to ensure new hires have retained relevant information before advancing to the next area of content is incredibly useful. On the fly video capture and annotation will be key for training on our warehouse floor.

Inconvénients

The downside of the product seem to stem from PlayerLync being a relatively new business developing and honing the product at a rate that tries to keep pace with demand. The full integration of Team Manager with the admin portal will address some of the "clunky" feeling of toggling back and forth between those two parts of the system. A streamlined and "non-code" option for inserting images into forms/quizzes will be a huge plus. Integration with cloud-based file management systems like box would be ideal so content sharing via URL would be simplified.

Avantages

This gives our locations access to all current content that we push out. We don't have to worry about outdated materials being referenced in the field. We can also integrate videos in to documents for quick reference. With adding in the internet links, we have a one-stop shop for people to access external platforms through our app.

Inconvénients

Sometimes the app is glitchy when opening. I wish the Forms could compile entries differently. It would be great to have a web-based access point for when locations break their tablets.

Avantages

The customer service is top notch!! Always a pleasure to work with them

Inconvénients

There is currently no API integration between playerlync and our Operations / POS system . We use playerlync for guest facing forms and it would be great to get the guest info directly into our operations system.

Avantages

PlayerLync has great features & functionalities that we can leverage in our restaurants to be more consistent and it makes us ready to scale our business on a national level.

Inconvénients

We do believe that PlayerLync as an awesome software that could add some more functionalities as, for instance, make its forms section more flexible so that we can customize those forms even more.