CleanCloud est un logiciel de point de vente (PDV) basé sur le cloud pour les nettoyeurs à sec et les laveries automatiques avec des applications mobiles natives pour iOS et Android. En tant que logiciel basé sur le cloud qui offre des applications natives, CleanCloud offre aux utilisateurs la flexibilité d'accéder aux fonctionnalités de CleanCloud, comme la gestion des collectes et des livraisons, en déplacement. Les notifications par e-mail et SMS, l'assistance au paiement et les indicateurs de performance aident les utilisateurs à gérer efficacement leurs activités de nettoyage à sec.
Avantages
Managing business and analysing it to know how well it performing never been easy to take a decision and adjusting to the business needs , I remember when one of my employee said "we need two more of particular equipment because we have more of certain items are increasing every day", all needed to look at the history of that item and took decision we only needed one only more of the equipment. It keep me in control of my business and I have been running my business for two years now and opened my second shop in 2018.
Inconvénients
There is no inventory management system, which i have to do manually with paper and employees will email me the inventory sheet daily which is not 2018 I imagined it to be, the software is great and I see a lot of potential in it.
Hi Saoud, Thank you for your kind review. CleanCloud now has a Inventory Management system
Overall CleanCloud is a great partner to work with in terms of responsiveness, and willingness to do some limited back end customizing at no charge and getting it done quickly via trouble tickets/inquiries.
Avantages
This software is so robust in features for the value you get vs monthly cost it really cannot be beat. The integration options are outstanding, API availability, customization options, ease of customization, and choices to be able to adapt to our business model. Not to mention the business accounts feature which has been fantastic for our business. Highly recommend this to any laundry or dry cleaning service.
Inconvénients
The support is only available through trouble tickets. When updates and new features are added there is no communication as to what has been done. We often find new features accidentally. Initial setup does take some technical knowledge and confidence. Especially on the hardware setup. A pure novice or someone not tech confident may find initial setup frustrating.
Hi Tony, thanks for your review! Our customer success managers and our support team are able through email or call now. Each new customer is also getting an onboarding session to go over the different features of the platform and start setting up their account as well as ongoing support.
Alot!!! the sms we send to customers when their orders are completed - they just love it. How quick and responsive the software is especially when we're busy.
Avantages
I love how simple and easy it is to use. Even a computer dummy is able to get into it right away. That's how user friendly it is. The support team from CleanCloud is so prompt its unbelievable. They see my request and reply to it - all in the blink of an eye. How good is that? They are with you shadowing you along every query. Prompt and extremely reliable. Cleancloud is always working to improve and update the software. I feel like I have this huge multinational company working for me 24/7 supporting and assisting even a small business like mine. Its very reassuring. Thank You.
Inconvénients
I can't think of anything as yet, but I do know if I have any suggestions, the team is always happy to take them on board.
The CleanCloud system has been a massive boost for our business .. implemented the system early this year (2016) and it has underpinned our business growth and development...
Our staff love it, the clients can see we are far more professional and from a business management perspective I can track the results as they happen ...
We have been able to use the data to develop our strategies & go forward direction
Customer service is great & we have worked closely on developing specific solutions for our business ...
Would highly recommend David and the CleanCloud team (Simon, Peter & crew)
Many thanks
Avantages
Adaptability that allows us to customise for our specific needs
Inconvénients
Its early days and its come along way in the 10 mths we have been using the system ... the development of new features have flowed consistently
The only challenge is the QZ tray for linking to printers ... but this is seemingly a challenge with all cloud systems ...
Like any decent software you'd expect it to transform your working practices but my oh my we could not live without Cleancloud. We found the software by chance and since the day we got involved with the lovely crew at Cleancloud we have not looked back. Nothing is too much trouble.
Love their pragmatic problem solving attitude when we have spoken to them about various proprietary requests that they have always managed to handle.
The software does everything I could possibly need and more and my staff find it simple enough to use. Its elegant will cater for all my needs as my business grows
LOVE LOVE LOVe
Avantages
Clean and intuitive
Comprehensive
Well priced
Patient and helpful support team
Logical
Inconvénients
Nothing and given that the developers actively seek customers feedback and suggestions to develop this already comprehensive bit of kit, I'm sure if there was a con they would sort it out.
Voici quelques-unes des questions fréquentes sur CleanCloud.
Types de licences disponibles pour CleanCloud :
À partir de: 25,00 $US/mois
Type de licence: Abonnement
version d'essai gratuite: Disponible
Nous n'avons pas d'informations sur les fonctionnalités de CleanCloud.
Utilisateurs habituels du logiciel CleanCloud :
Grandes entreprises, Entreprises de taille moyenne, PME
Langues dans lesquelles CleanCloud est disponible :
arabe, tchèque, anglais, français, allemand, japonais, coréen, norvégien, espagnol
Types de licences disponibles pour CleanCloud:
Abonnement
Appareils pris en charge par CleanCloud :
Android, iPad
Applications s'intégrant à CleanCloud :
Google Maps, Onfleet, PayPal, QuickBooks, Routific, Stripe, Xero
Ressources d'aide disponibles pour CleanCloud :
Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo
Running a successful business and aiming to expand with this software.