CloudBerry Managed Backup Service is designed for IT service providers and corporate IT departments that need a Backup-as-a-Service (BaaS) solution. CloudBerry Managed Backup Service (MBS) is designed to meet the needs of managed service providers and enterprise IT departments, providing reliable backup with central management and monitoring. CloudBerry Managed Backup is integrated with Amazon Web Services, Microsoft Azure, Google Cloud Platform and almost every S3-compatible or OpenStack-based cloud storage services.
With CloudBerry Managed Backup any MSP, VAR or IT service company can rebrand and provide robust and reliable cloud backup service with remote management and monitoring.
CloudBerry Managed Backup is also a good fit for internal use by businesses of all sizes as it allows users to manage and monitor cloud backup clients across multiple machines, and control billing and licenses from one web-based control panel.
I'm focusing this review on the Server Backup edition of CB backup. It's incredibly flexible in terms of configuration and storage options. It will work with just about any cloud provider that you might need, including Backblaze B2. The interface is pretty good , at least compared to the competition. It's got some quirky elements, but I've been able to figure out how to do most things pretty easily. Basically, if you want to choose your storage provider separately and are looking for a tool to access that storage, that can work with different providers and offers multiple backup sets, it seems like the best choice, at least in this price range. The server backup edition offers OS backup, system state backup and bare metal backup restore, which is really nice. I'm using it on WHS2011, where I've previously had to cobble together a mix of Windows server backup and 3rd party options. So far it looks like I'll be able to do it all with Cloudberry which is great, and in addition, combine local and cloud backup flexibly.
Backup version control could be improved. I've used crashplan in the past, which has abandoned its consumer market - but crashplan had excellent control of version saving so you could save more recent versions and less older versions - while always retaining some older backups in case you need to do a restore from an older period. Hopefully, CB will improve version control. Another issue for me is the business model. I'm not thrilled that I need a license for every single machine I want to backup - but the real kicker is that there is a 1TB limit on cloud storage with all the editions except the very expensive Ultimate edition. This is surprising at first because Cloudberry is not providing the storage! It is a purely arbitrary limitation that has nothing to do with software capabilities. These days, with large media files, 1 TB is not so large. You really have to search the website to even find this out - it's not described in the product specs. So $29 for the basic desktop version - but if you want to backup all those movies and music and home videos - the price goes up by 10x. On the other hand, they seem to be willing to release that limitation in exchange for a review, so that's okay.
The progress bars are not very helpful - you can't really see how much is waiting to be backed up and it's difficult to see how much is currently in the backup storage.
Beyond that major issue, I've run into some glitches - but nothing that keeps me from using the software.
As someone who is not particularly tech-savvy and saw the demise of Crashplan for consumers, I have been very happy to discovery Cloudberry backup. Among other things, Cloudberry gives even home-users some control over backups. Being able to encrypt data on the client-side with strong encryption BEFORE uploading to the cloud, being able to choose among numerous options for cloud storage that are out there without being locked into and completely dependent upon just one service, and being able to fine-tune numerous options in a backup plan are only some of the pros.
Cloudberry also has great customer support. They usually respond to support tickets within 24 hours or less. This has especially been handy given that I knew next to nothing about backup software and the various options before encountering Cloudberry. The Cloudberry support folks have been very informative and patient!
The Cloudberry interface is also very functional. For a novice without a technical background, the many options can sometimes seem overwhelming, but Cloudberry has good support documentation online (and great tech support as mentioned above). Over time and through continued use, one comes to see how fluid the interface is.
While doing internet research, I stumbled across Cloudberry through a recommendation on some Security Now podcasts that extolled Cloudberry's encryption structure. Further research suggested Cloudberry has a great reputation. The product lives up to it!
In fairness to Cloudberry, their target customer is probably not a home-user with 0 technical background who has trouble programming his DVR. Clearly, the Cloudberry software is loaded with the sort of options that tech folks and businesses are going to be interested in. As a result, they are never going to be able to write the software as simply a "point and click" kind of thing.
That said, I do wish there was some sort of equivalent to "Backup Storage with Cloudberry for Dummies" or the like. It would be nice if there were some general articles not only describing how to access and use all of the various options the software provides, but also spoon-feeding to novices an assessment or suggestions about which options to choose and when and why.
To be clear, great tech support and good backup documentation online allow for a novice to pick things up. But it does take some time and commitment.
Perhaps the single available option up-to-date, to achieve the 1-2-3 backup strategy together with CLUOD-TO-CLOUD backup unification into a single bulk CLOUD storage account.
What I mostly like currently, is the CLOUD-TO-CLOUD option ...
- As per my work I must deal with my customers cloud prefererences 8some omeones like Amazon S3, others BOX, Dropbox, Onedrive, GoogleDrive, Backblaze ... and so on. Then having a bucket shared on their respective accounts allows me to mirror their provided working files to my single account at Wasabi backup CLOUD storage service.
Cloudberry Backup still doesn't offer client side files encryption for Amazon S3 'compatible' providers like 'Wasabi' but I have not doubt that's already in their THINK-ABOUT or TO_DO list,
>> Would be nice they could integrate 7-ZIP (not WinZIP) encryption as an additional file encryption option to the current AES one already available but for for Amazon S3, only.
Probabilité de recommander le produit
I know my clients' data is being backed up reliably. I use Cloudberry Lab Backup for clients locally and with AWS S3/Glacier. My clients are home users and small businesses.
The gui is well-designed, there are plenty of options. The choice of cloud storage providers is huge. It's extremely reliable. I've used Cloudberry Lab Backup - free and paid - on clients' servers, desktops, laptops for years. Even when there was no free version the price was so reasonable, much more affordable than other backup programs. In combination with Cloudberry Explorer, you can't beat it. Unlike many other backup solutions, you can also save locally too. The best tool for Windows backup strategies.
You do have to be fairly technically proficient (which isn't necessarily bad for us tech providers since we have to make a living!) so it's unlikely a regular end user would be able to deal with it. I would like the free version to allow a bit more than 200GB - maybe 350GB - just so I don't worry that a client's backups would stop working since I'm not onsite IT. But the price for one desktop license is so reasonable that if I'm sure a client will need more I just buy one. I did try Cloudberry Lab Backup on the Mac and didn't like it as well as Arq, but that was a while ago. Really this is excellent software.
Probabilité de recommander le produit
Backup data to local or remote destinations, even at the same time.
It does a lot. Backs up to local storage, or any online storage you can imagine. Not many do that. And it works pretty well, but as with any backup software, there are occasional issues. Certainly not more than any other. It beats the pants off Backup Exec (I still can't believe people fork out so much for that, Cloudberry is a great replacement for Backup Exec). It is very reliable overall, rarely locks up or causes problems, and for backup software, that's saying something. I'm using it at several client locations to do local (NAS) and online backups.
Tech support is very slow to respond. They're answers are generally appropriate, but don't get in a hurry. Frequently I have to go back and forth to get an issue resolved. A tech sup phone would be very helpful.
Probabilité de recommander le produit
Voici quelques-unes des questions fréquentes sur CloudBerry Backup.
Types de licences disponibles pour CloudBerry Backup :
À partir de: $30
Type de licence: Freemium, Abonnement
version d'essai gratuite: Disponible
Pricing varies depending on edition - contact CloudBerry for more information.
Fonctionnalités du logiciel CloudBerry Backup :
Utilisateurs habituels du logiciel CloudBerry Backup :
Entreprises de taille moyenne, PME
Langues dans lesquelles CloudBerry Backup est disponible :
néerlandais, anglais, français, allemand, italien, portugais, espagnol
Types de licences disponibles pour CloudBerry Backup:
Nous n'avons pas d'informations sur les appareils pris en charge par CloudBerry Backup.
Applications s'intégrant à CloudBerry Backup :
Amazon EC2, ConnectWise Automate, ConnectWise Manage, ConnectWise Manage, Microsoft Azure
Ressources d'aide disponibles pour CloudBerry Backup :
FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo