En savoir plus sur shopVOX

shopVOX est une solution de fabrication sur mesure basée sur le cloud pour les fabricants à façon, avec des fonctionnalités de gestion des leads, de devis, de business intelligence, de gestion des employés, etc.

La solution de gestion d'entreprise shopVOX fournit aux entreprises les outils nécessaires pour gérer leur magasin, de la gestion des leads à la facturation, en passant par tout le reste. Les utilisateurs peuvent créer et gérer leurs devis, leurs bons de travail, leurs bons de commande, leurs tâches, leur planification de machine, leurs approbations en ligne et leurs approbations, leurs clients, leurs employés et leur inventaire. ShopVOX offre une intégration simple dans QuickBooks, une business intelligence complète, des modèles d'e-mail intégrés et permet des paiements en ligne par carte de crédit via Authorize.net.

shopVOX vise à aider les entreprises de signalisation, d'impression, d'habillement, de récompenses, de carrosserie automobile et autres entreprises de fabrication et de services sur mesure à gagner en temps, en productivité, en collaboration et en contrôle grâce à leur solution de gestion.

Options de tarification dès :

99,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Appareils

Pour quelle entreprise ?

TPE PME GE

Disponible dans les pays suivants

Australie, Canada, Royaume-Uni, États-Unis

Langues

anglais

Options de tarification dès :

99,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Images

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Fonctionnalités

Nombre total de fonctionnalités pour shopVOX : 68

  • API
  • Achats et réceptions
  • Alertes/Notifications
  • Autorisations basées sur les rôles
  • Calculs des prix et des coûts
  • Calculs des services avant/après
  • Catalogage/catégorisation
  • Champs personnalisables
  • Configurateur de produits
  • Contrôle de qualité
  • Contrôles/Permissions d'accès
  • Coût des tâches
  • Devis
  • Devis automatisé
  • Devis pour préimpression
  • Devis pour travaux de reliure
  • ERP
  • Estimation
  • Estimation des coûts
  • Facturation
  • Gestion de la maintenance
  • Gestion de la qualité
  • Gestion de versions
  • Gestion des bons de commande
  • Gestion des calendriers
  • Gestion des capacités
  • Gestion des commandes
  • Gestion des contacts
  • Gestion des expéditions
  • Gestion des fournisseurs
  • Gestion des modèles
  • Gestion des ordres de travail
  • Gestion des pipelines
  • Gestion des prix
  • Gestion des prix et des marges
  • Gestion des remises
  • Gestion des stocks
  • Intégration comptable
  • Intégrations de tiers
  • MES (Manufacturing Execution System)
  • Material Requirements Planning (MRP)
  • Modèles personnalisables
  • Nomenclatures
  • Notifications en temps réel
  • Outils de collaboration
  • Paiements électroniques
  • Piste d'audit
  • Planification
  • Planification automatisée
  • Planification de contenu
  • Planification de la production
  • Planification des capacités
  • Planification des tâches
  • Portail client
  • Projections
  • Rappels
  • Rapports et analyses
  • Rapports personnalisables
  • Recherche/Filtre
  • Stratégie de marque personnalisable
  • Suivi de la progression des tâches
  • Suivi des tâches
  • Sécurité des données
  • Tableau de bord d'activités
  • Tarification et calculs des coûts
  • Traitement des commandes
  • Traçabilité
  • Évaluation des options de production

Alternatives

Salesforce Sales Cloud

4,4
Alternative n° 1 à shopVOX
Salesforce Sales Cloud est l'application cloud de CRM (Customer Relationship Management) de Salesforce. Sales Cloud...

Trello

4,5
Alternative n° 2 à shopVOX
Des ventes au marketing, des RH aux opérations, les équipes ont la possibilité de concevoir et de personnaliser Trello...

QuickBooks Desktop Enterprise

4,5
Alternative n° 3 à shopVOX
QuickBooks Enterprise est un logiciel de comptabilité destiné aux petites entreprises qui offre aux utilisateurs un...

WorkflowMax

4,3
Alternative n° 4 à shopVOX
WorkflowMax vous permet de gérer tous vos besoins en matière de gestion de tâches et de projets dans un système unique...

Avis

Note globale

4,6 /5
(203)
Rapport qualité-prix
4,6/5
Fonctionnalités
4,5/5
Simplicité d'utilisation
4,3/5
Support client
4,7/5

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5 avis affichés sur 203
Chris F.
Note globale
  • Secteur d'activité : Impression
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Crucial tool for our business

Publié le 30/11/2018

Great. I did try to set up SV by myself and quickly leaned on their team for help and they did! ...

Great. I did try to set up SV by myself and quickly leaned on their team for help and they did! Helped me get all my products entered, materials, prices and workflows. From there used the training videos and tools to train the team and we were running in a week or two. Since the start of using SV in 2015 we continue to enjoy of the evolving and adding of features in SV. Its like Christmas sometimes when we learn of new updates in our shop! We will email out to the team and let them know of something new.

Avantages

We love the solutions and flow that ShopVox brings to our company. With many different departments (apparel, sign shop, print shop, web dept, and vehicle wraps) and different workflows SV keeps us all moving along with ease and eliminates dropped orders or confusion in our team. We know what is going on and can access the details, proofs, notes, file names all in one place. Before ShopVox we used paper orders...NEVER again! If there was a change on the job or an update request we would have to waste time tracking down that piece or paper. If it got lost...forget about it! We would be in trouble. Now with SV its all in the system and can be accessed with ease by anyone on the team. I do not see how our company could have continued to grown 30% each year by not moving to SV.

Inconvénients

I wish there was a more convienent collaboration/ messaging tool in app. We still use the notes and the email notifications are good. But one day I would like to see an option to reply to a message from my email and it go right back in app to the job. SMALL request I am watching for to be added on day.
Nothing in comparison of all that SV does do! We can tag other users for special notes, assign task and get notifications as needed.

Réponse de TechVOX

Thanks for the great review Chris!

Gary F.
Note globale
  • Secteur d'activité : Impression
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Game Changer

Publié le 08/06/2020

Avantages

So many things to like and big upgrades from our current software.
- Estimating is a great feature. Takes a good bit of work to setup initially, but the long term benefits will be totally worth the effort.
- Love the job board and the way jobs are tracked through each step of the process. Gives us the ability to see exactly where jobs are which results in fewer status update phone calls from our PMs. They can get the info they need in a few clicks.
- The analytics are great. We use Quickbooks and have never been able to look at this much info about the status of our shop. How many quotes are out there, how many have gone to production this week (or this month), how many quotes have converted to orders and much more. Makes my job easier when looking at sales.
- Just the fact that basically our whole shop is in one piece of software. Accounting, estimating, purchasing, production management in one browser window.

Inconvénients

- Would like to see more options in the estimating area for custom signage. The ability to price signs with multiple pieces, such as "faceplate" and "backplate" will be huge for us. I think this is being developed.
- This is picky, but just some general UI tweaks would be nice. When you bring up the job page everything gets a bit squished and hard to read.

Réponse de TechVOX

Gary, thanks for the detailed review! We are so happy that you are benefiting from shopVOX's estimating feature, Quickbooks integration and many other features!

Randy F.
Note globale
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Overall a great product with the exception of Management Reporting which leaves much to be...

Publié le 04/11/2017

Avantages

* Relatively easy to setup and configure
* Powerful pricing and product development engine
* Quoting is straight forward and easy and consistent providing you have set up pricing/products properly
* Good customer support (would be excellent if it were 24/7 instead of 8/5). That being said, when I was having issues configuring the pricing module, my incident was rapidly escalated to the point where the owner (and I suspect chief software engineer) of shopVox called me personally and resolved my issue.

Inconvénients

* shopVox provides 55 reports at the time of this writing, all of which are marginally useful on their own as there is no data aggregation
* shopVox reporting fails to provide a holistic view of an organization's Key Performance Indicators in a single Dashboard. The Business Intelligence screen is useful for the data it provides but it is not a true Dashboard.
* On the plus side, all of the data necessary to provide holistic reporting resides within and is easily extracted from shopVox via Excel downloads. Once the data has been downloaded you have to manually aggregate it to provide useful Management Reporting which is very time consuming and error prone.
* In order to resolve the shopVox reporting issues I resorted to writing my own Information Management and Reporting System (IMRS) which runs against the downloaded shopVox data mentioned above. The next evolution will be to replace the manual Excel data download process by incorporating shopVox API calls and running our IMRS directly against the shopVox data. That will be an entirely other review:)

Réponse de TechVOX

Wow - Randy thanks for the detailed feedback.

Our chat support is available 24hrs a day Monday through Friday - but you're right that our Success team members only work 8hrs a day.

I'm very curious about what reports you're putting together on your own - and would love to see if there's a way we can help you make that process easier.

If you're interested - please shoot me an email and we'll set up a time to speak.

Leland W.
Note globale
  • Secteur d'activité : Impression
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

ShopVOX is an excellent tool for quoting, ordering, and production management.

Publié le 05/03/2022

ShopVOX offers a tool to consistently provide quotes, orders, and invoices that are the same...

ShopVOX offers a tool to consistently provide quotes, orders, and invoices that are the same regardless of which staff member creates them. The system provides visual monitoring and management of multiple jobs that can be viewed by everyone involved. The company has an excellent support team that provides help and solves issues quickly and efficiently.

Avantages

I like ShopVOX's ability to produce consistent and accurate quotes and then convert them to orders that are presented in a professional manner without recreating documents and forms each time they are needed. Further, it is great that upon the acceptance of a Quote, the conversion to an order, with proofing tools and production management tools is straight-forward and powerful. ShopVOX enables direct and relevant communications between team members.

Inconvénients

If possible, it would be great to be able to quickly update pricing for materials and outsourced products when the vendor's increase their prices.

Glen M.
Note globale
  • Secteur d'activité : Design
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

SV Experience so far...

Publié le 28/05/2020

SV has been excellent from the start. Set up and installation was simple and with a bit of playing...

SV has been excellent from the start. Set up and installation was simple and with a bit of playing it has been developed into a solution for our business. There are lots of features and opportunities we can progress with and we are finding opportunities and ideas as we continue the development of the system. The remote support has been great, however I think with the vast array of products and offerings SV has, potentially a local UK based agent to help with set up and training would be helpful as sometimes peoples learning hobbits are different etc.

Avantages

The facility to run all of our sales and production operations from one system, working online is superb. CRM and quotations combined with scheduling and production stages help to provide a clear and accurate picture of all communications and projects within the business.

Inconvénients

Sometimes being able to view multiple sections would benefit instead of having to go in and out of fields etc. But apart from that the system offers everything we need to operate effectively and efficiently.

Réponse de TechVOX

Glen, thanks for the great review! We are so happy that shopVOX is of great value for your shop and that you are using so many of it's features! Keep trying new ones!

Afficher 5 avis sur 203 Lire tous les avis

shopVOX - FAQ

Voici quelques-unes des questions fréquentes sur shopVOX.

Types de licences disponibles pour shopVOX :

  • À partir de : 99,00 $US/mois
  • Type de licence : Abonnement
  • Version d’essai gratuite : Disponible

Utilisateurs habituels du logiciel shopVOX :

Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

Langues dans lesquelles shopVOX est disponible :

anglais

Appareils pris en charge par shopVOX :

Android (mobile), iPhone (mobile), iPad (mobile)

Applications s'intégrant à shopVOX :

Authorize.Net, Google Workspace, Microsoft Outlook, QuickBooks Online Advanced, WooCommerce, Xero, Zapier

Ressources d'aide disponibles pour shopVOX :

Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour shopVOX.