shopVOX

Solution de fabrication basée sur le web pour les fabricants à façon

4,6 /5 (184 avis) Donnez votre avis !

shopVOX - Présentation

Description du logiciel shopVOX

shopVOX est une solution de fabrication sur mesure basée sur le cloud pour les fabricants à façon, avec des fonctionnalités de gestion des leads, de devis, de business intelligence, de gestion des employés, etc.

La solution de gestion d'entreprise shopVOX fournit aux entreprises les outils nécessaires pour gérer leur magasin, de la gestion des leads à la facturation, en passant par tout le reste. Les utilisateurs peuvent créer et gérer leurs devis, leurs bons de travail, leurs bons de commande, leurs tâches, leur planification de machine, leurs approbations en ligne et leurs approbations, leurs clients, leurs employés et leur inventaire. ShopVOX offre une intégration simple dans QuickBooks, une business intelligence complète, des modèles d'e-mail intégrés et permet des paiements en ligne par carte de crédit via Authorize.net.

shopVOX vise à aider les entreprises de signalisation, d'impression, d'habillement, de récompenses, de carrosserie automobile et autres entreprises de fabrication et de services sur mesure à gagner en temps, en productivité, en collaboration et en contrôle grâce à leur solution de gestion.

shopVOX - Présentation

Prix

À partir de
10,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

shopVOX - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis, Canada, Royaume-Uni, Australie
Langues
anglais

Médias

Job - List View
Work Anywhere
Job - Order Board
Detailed BOM Breakdown
Online Proof Approvals
Capture d'écran pour shopVOX : Job - List View Capture d'écran pour shopVOX : Work Anywhere Capture d'écran pour shopVOX : Job - Order Board Capture d'écran pour shopVOX : Detailed BOM Breakdown Capture d'écran pour shopVOX : Online Proof Approvals

shopVOX - Avis

shopVOX - Avis

Note globale
4,6
/
5
Excellent
136

Très bien
39

Moyen
2

Médiocre
3

Mauvais
4

Rapport qualité-prix
4,6
Fonctionnalités
4,5
Simplicité d'utilisation
4,3
Support client
4,7
95% des utilisateurs recommandent cette application
Chris F.

Crucial tool for our business

Great. I did try to set up SV by myself and quickly leaned on their team for help and they did! Helped me get all my products entered, materials, prices and workflows. From there used the training videos and tools to train the team and we were running in a week or two. Since the start of using SV in 2015 we continue to enjoy of the evolving and adding of features in SV. Its like Christmas sometimes when we learn of new updates in our shop! We will email out to the team and let them know of something new.


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Gary F.

Game Changer


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Randy F.

Overall a great product with the exception of Management Reporting which leaves much to be...


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Jimmy W.

Jimmy from Adhere Sign Co.

Great, Love it. The support is amazing


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Glen M.

SV Experience so far...

SV has been excellent from the start. Set up and installation was simple and with a bit of playing it has been developed into a solution for our business. There are lots of features and opportunities we can progress with and we are finding opportunities and ideas as we continue the development of the system. The remote support has been great, however I think with the vast array of products and offerings SV has, potentially a local UK based agent to help with set up and training would be helpful as sometimes peoples learning hobbits are different etc.


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Chris F.
Secteur d'activité: Impression
Taille de l'entreprise: 11-50 employés
Traduire en français
Traduire en français

Crucial tool for our business

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 30/11/2018
Provenance de l'avis : Capterra

Great. I did try to set up SV by myself and quickly leaned on their team for help and they did! Helped me get all my products entered, materials, prices and workflows. From there used the training videos and tools to train the team and we were running in a week or two. Since the start of using SV in 2015 we continue to enjoy of the evolving and adding of features in SV. Its like Christmas sometimes when we learn of new updates in our shop! We will email out to the team and let them know of something new.

Avantages

We love the solutions and flow that ShopVox brings to our company. With many different departments (apparel, sign shop, print shop, web dept, and vehicle wraps) and different workflows SV keeps us all moving along with ease and eliminates dropped orders or confusion in our team. We know what is going on and can access the details, proofs, notes, file names all in one place. Before ShopVox we used paper orders...NEVER again! If there was a change on the job or an update request we would have to waste time tracking down that piece or paper. If it got lost...forget about it! We would be in trouble. Now with SV its all in the system and can be accessed with ease by anyone on the team. I do not see how our company could have continued to grown 30% each year by not moving to SV.

Inconvénients

I wish there was a more convienent collaboration/ messaging tool in app. We still use the notes and the email notifications are good. But one day I would like to see an option to reply to a message from my email and it go right back in app to the job. SMALL request I am watching for to be added on day.
Nothing in comparison of all that SV does do! We can tag other users for special notes, assign task and get notifications as needed.

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Réponse de TechVOX

Thanks for the great review Chris!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Gary F.
Secteur d'activité: Impression
Taille de l'entreprise: 11-50 employés
Traduire en français
Traduire en français

Game Changer

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 08/06/2020
Provenance de l'avis : Capterra

Avantages

So many things to like and big upgrades from our current software.
- Estimating is a great feature. Takes a good bit of work to setup initially, but the long term benefits will be totally worth the effort.
- Love the job board and the way jobs are tracked through each step of the process. Gives us the ability to see exactly where jobs are which results in fewer status update phone calls from our PMs. They can get the info they need in a few clicks.
- The analytics are great. We use Quickbooks and have never been able to look at this much info about the status of our shop. How many quotes are out there, how many have gone to production this week (or this month), how many quotes have converted to orders and much more. Makes my job easier when looking at sales.
- Just the fact that basically our whole shop is in one piece of software. Accounting, estimating, purchasing, production management in one browser window.

Inconvénients

- Would like to see more options in the estimating area for custom signage. The ability to price signs with multiple pieces, such as "faceplate" and "backplate" will be huge for us. I think this is being developed.
- This is picky, but just some general UI tweaks would be nice. When you bring up the job page everything gets a bit squished and hard to read.

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Réponse de TechVOX

Gary, thanks for the detailed review! We are so happy that you are benefiting from shopVOX's estimating feature, Quickbooks integration and many other features!

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Randy F.
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Overall a great product with the exception of Management Reporting which leaves much to be desired.

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 04/11/2017
Provenance de l'avis : Capterra

Avantages

* Relatively easy to setup and configure
* Powerful pricing and product development engine
* Quoting is straight forward and easy and consistent providing you have set up pricing/products properly
* Good customer support (would be excellent if it were 24/7 instead of 8/5). That being said, when I was having issues configuring the pricing module, my incident was rapidly escalated to the point where the owner (and I suspect chief software engineer) of shopVox called me personally and resolved my issue.

Inconvénients

* shopVox provides 55 reports at the time of this writing, all of which are marginally useful on their own as there is no data aggregation
* shopVox reporting fails to provide a holistic view of an organization's Key Performance Indicators in a single Dashboard. The Business Intelligence screen is useful for the data it provides but it is not a true Dashboard.
* On the plus side, all of the data necessary to provide holistic reporting resides within and is easily extracted from shopVox via Excel downloads. Once the data has been downloaded you have to manually aggregate it to provide useful Management Reporting which is very time consuming and error prone.
* In order to resolve the shopVox reporting issues I resorted to writing my own Information Management and Reporting System (IMRS) which runs against the downloaded shopVox data mentioned above. The next evolution will be to replace the manual Excel data download process by incorporating shopVox API calls and running our IMRS directly against the shopVox data. That will be an entirely other review:)

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Réponse de TechVOX

Wow - Randy thanks for the detailed feedback.

Our chat support is available 24hrs a day Monday through Friday - but you're right that our Success team members only work 8hrs a day.

I'm very curious about what reports you're putting together on your own - and would love to see if there's a way we can help you make that process easier.

If you're interested - please shoot me an email and we'll set up a time to speak.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Jimmy W.
Secteur d'activité: Construction
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Jimmy from Adhere Sign Co.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 21/08/2020
Provenance de l'avis : Capterra

Great, Love it. The support is amazing

Avantages

We love having a software that is made for signwriters. From Sales leads through to invoicing shopVOX is easy to use and lets us get a great insight into how we are tracking month to month.

Inconvénients

Timesheets, We would love to be able to track a workers hours and productivity weekly and per job. I feel the time clock is a little over engineered and needs to be simplified.

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Réponse de TechVOX

Thanks for the great review Jimmy! Appreciate it!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Glen M.
Secteur d'activité: Design
Taille de l'entreprise: 11-50 employés
Traduire en français
Traduire en français

SV Experience so far...

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 28/05/2020
Provenance de l'avis : Capterra

SV has been excellent from the start. Set up and installation was simple and with a bit of playing it has been developed into a solution for our business. There are lots of features and opportunities we can progress with and we are finding opportunities and ideas as we continue the development of the system. The remote support has been great, however I think with the vast array of products and offerings SV has, potentially a local UK based agent to help with set up and training would be helpful as sometimes peoples learning hobbits are different etc.

Avantages

The facility to run all of our sales and production operations from one system, working online is superb. CRM and quotations combined with scheduling and production stages help to provide a clear and accurate picture of all communications and projects within the business.

Inconvénients

Sometimes being able to view multiple sections would benefit instead of having to go in and out of fields etc. But apart from that the system offers everything we need to operate effectively and efficiently.

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Réponse de TechVOX

Glen, thanks for the great review! We are so happy that shopVOX is of great value for your shop and that you are using so many of it's features! Keep trying new ones!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
9,2/10
Basé sur 184 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

shopVOX - Prix

shopVOX - Prix

À partir de
10,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,6/5
Basé sur 184 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

shopVOX - Fonctionnalités

shopVOX - Fonctionnalités

API
Base de données de clients
Facturation
Fonctionnalité de recherche
Gestion des calendriers
Gestion des documents
Gestion des factures
Gestion des stocks
Importation et exportation de données
Intégration comptable
Intégration de tiers
Notifications automatiques
Paiements électroniques
Rappels
Rapports et statistiques
Rapports personnalisables
Stockage de documents
Suivi de l'inventaire
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
4,5/5
Basé sur 184 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

shopVOX - FAQ

shopVOX - FAQ

Voici quelques-unes des questions fréquentes sur shopVOX.

Q. Quels sont les types de licence disponibles pour shopVOX ?

Types de licences disponibles pour shopVOX :

À partir de: 10,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel shopVOX ?

Nous n'avons pas d'informations sur les fonctionnalités de shopVOX.

Q. Qui utilise shopVOX ?

Utilisateurs habituels du logiciel shopVOX :

PME, Grandes entreprises, À but non lucratif, Auto-entrepreneurs, Entreprises de taille moyenne

Q. Dans quelles langues shopVOX est-il disponible ?

Langues dans lesquelles shopVOX est disponible :

anglais

Q. Quels sont les types de licence disponibles pour shopVOX ?

Types de licences disponibles pour shopVOX:

Abonnement

Q. shopVOX prend-il en charge les appareils mobiles ?

Appareils pris en charge par shopVOX :

Android, iPhone, iPad

Q. Avec quelles applications shopVOX peut-il s'intégrer ?

Applications s'intégrant à shopVOX :

Authorize.net, Google Workspace, Microsoft Outlook, QuickBooks Online Advanced, QuickBooks Online Advanced, WooCommerce, Xero, Zapier

Q. Quelles sont les ressources d'aide disponibles pour shopVOX ?

Ressources d'aide disponibles pour shopVOX :

Support téléphonique, Support en ligne, FAQ, Tutoriels vidéo, Forum