shopVOX

Solution de fabrication basée sur le web pour les fabricants à façon

4,6 /5 (181 avis) Donnez votre avis !

shopVOX - Présentation

Description du logiciel shopVOX

shopVOX est une solution de fabrication sur mesure basée sur le cloud pour les fabricants à façon, avec des fonctionnalités de gestion des leads, de devis, de business intelligence, de gestion des employés, etc.

La solution de gestion d'entreprise shopVOX fournit aux entreprises les outils nécessaires pour gérer leur magasin, de la gestion des leads à la facturation, en passant par tout le reste. Les utilisateurs peuvent créer et gérer leurs devis, leurs bons de travail, leurs bons de commande, leurs tâches, leur planification de machine, leurs approbations en ligne et leurs approbations, leurs clients, leurs employés et leur inventaire. ShopVOX offre une intégration simple dans QuickBooks, une business intelligence complète, des modèles d'e-mail intégrés et permet des paiements en ligne par carte de crédit via Authorize.net.

shopVOX vise à aider les entreprises de signalisation, d'impression, d'habillement, de récompenses, de carrosserie automobile et autres entreprises de fabrication et de services sur mesure à gagner en temps, en productivité, en collaboration et en contrôle grâce à leur solution de gestion.

shopVOX - Présentation

Prix

À partir de
10,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

shopVOX - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis, Canada, Royaume-Uni, Australie
Langues
anglais

Media

119900
119901
119902
119903
586168
Capture d'écran pour shopVOX : Job - List View Capture d'écran pour shopVOX : Work Anywhere Capture d'écran pour shopVOX : Job - Order Board Capture d'écran pour shopVOX : Detailed BOM Breakdown Capture d'écran pour shopVOX : Online Proof Approvals

shopVOX - Avis

shopVOX - Avis

Note globale
4,6
/
5
Excellent
135

Très bien
37

Moyen
2

Médiocre
3

Mauvais
4

Rapport qualité-prix
4,6
Fonctionnalités
4,5
Simplicité d'utilisation
4,3
Support client
4,7
95% des utilisateurs recommandent cette application
Greg S.

Best Decision This Year

Like any new software we had to learn how to use the software, but it was not hard and the online courses saved the day. We have had a couple phone meetings those have helped tramindusly. We absolutely love ShopVox and are happy to be here.


Traduire avec Google Translate
Gary F.

Game Changer


Traduire avec Google Translate
Jasmine R.

Terrible product, they don't know their customers, little support.

None


Traduire avec Google Translate
Glen M.

SV Experience so far...

SV has been excellent from the start. Set up and installation was simple and with a bit of playing it has been developed into a solution for our business. There are lots of features and opportunities we can progress with and we are finding opportunities and ideas as we continue the development of the system. The remote support has been great, however I think with the vast array of products and offerings SV has, potentially a local UK based agent to help with set up and training would be helpful as sometimes peoples learning hobbits are different etc.


Traduire avec Google Translate
David B.

Modulex Ontario

Shopvox has been very easy to learn and navigate. There have been some issues making changes, and creating specific reports, but overall, a great platform. There have been some bugs with reports and BI but for day to day quotes, order processing, invoicing and reporting, it has been great.


Traduire avec Google Translate
Greg S.
Secteur d'activité: Textile
Taille de l'entreprise: 2-10 employés
Traduire en français

Best Decision This Year

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 09/05/2019
Provenance de l'avis : Capterra

Like any new software we had to learn how to use the software, but it was not hard and the online courses saved the day. We have had a couple phone meetings those have helped tramindusly. We absolutely love ShopVox and are happy to be here.

Avantages

The ability to customize your workflow schedule, pay charts, and the organization of customers and accounts.

Inconvénients

The amoratizing of products on a line item.

Traduire en français

Réponse de TechVOX

Thank you for reviewing shopVOX Greg. We are excited that shopVOX was your best decision of the year. :)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Gary F.
Secteur d'activité: Impression
Taille de l'entreprise: 13-50 employés
Traduire en français

Game Changer

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 08/06/2020
Provenance de l'avis : Capterra

Avantages

So many things to like and big upgrades from our current software.
- Estimating is a great feature. Takes a good bit of work to setup initially, but the long term benefits will be totally worth the effort.
- Love the job board and the way jobs are tracked through each step of the process. Gives us the ability to see exactly where jobs are which results in fewer status update phone calls from our PMs. They can get the info they need in a few clicks.
- The analytics are great. We use Quickbooks and have never been able to look at this much info about the status of our shop. How many quotes are out there, how many have gone to production this week (or this month), how many quotes have converted to orders and much more. Makes my job easier when looking at sales.
- Just the fact that basically our whole shop is in one piece of software. Accounting, estimating, purchasing, production management in one browser window.

Inconvénients

- Would like to see more options in the estimating area for custom signage. The ability to price signs with multiple pieces, such as "faceplate" and "backplate" will be huge for us. I think this is being developed.
- This is picky, but just some general UI tweaks would be nice. When you bring up the job page everything gets a bit squished and hard to read.

Traduire en français

Réponse de TechVOX

Gary, thanks for the detailed review! We are so happy that you are benefiting from shopVOX's estimating feature, Quickbooks integration and many other features!

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Jasmine R.
Secteur d'activité: Biens de consommation
Taille de l'entreprise: 13-50 employés
Traduire en français

Terrible product, they don't know their customers, little support.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 15/08/2017
Provenance de l'avis : Capterra

None

Avantages

I can't think of much. Truly, nothing good about it at all for our business. Perhaps this would work well for a small business with only a handful of products.

Inconvénients

We've been using ShopVox for over 2 years now so we have a lot of (terrible) experience with this product. We have had nothing but trouble since using this program. It is not easy, it doesn't flow well, it doesn't make sense. They create problems and then make the fix a paid "feature." For example suddenly everything runs together even when you type it out in nice paragraphs. In order to not have this happen they say you must pay for this "feature." Unbelievable. The communication is horrible, not only language but just general understanding. They blame things constantly on a local server then will report an outage weeks later. It takes them months to fix seemingly simple things. When features they have don't work, they just say not to use it. Worst service I've ever had with any type of software. They corner you into using it since all your data is now in their "cloud" and who wants to start over with another software program yet again. We can't even build pricing, it simply doesn't work. It doesn't connect well with quickbooks, I can go on and on, it causes us more work than if we were to write this out by hand. WE have to manually price out everything because we're unable to successfully build pricing forms.

Traduire en français

Réponse de TechVOX

Hi Jasmine - I'm very sorry that you feel this way.

I'm sure you're very busy and I can understand how not having your pricing configured correctly would be frustrating.

I'm more than happy to help you and your team create the pricing templates for your products. And I've already been in-touch with D.Rose from your team about this.

If you'll provide the specific details of these other issues, our team will surely look into them for you.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 0.0/10

Glen M.
Secteur d'activité: Design
Taille de l'entreprise: 13-50 employés
Traduire en français

SV Experience so far...

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 28/05/2020
Provenance de l'avis : Capterra

SV has been excellent from the start. Set up and installation was simple and with a bit of playing it has been developed into a solution for our business. There are lots of features and opportunities we can progress with and we are finding opportunities and ideas as we continue the development of the system. The remote support has been great, however I think with the vast array of products and offerings SV has, potentially a local UK based agent to help with set up and training would be helpful as sometimes peoples learning hobbits are different etc.

Avantages

The facility to run all of our sales and production operations from one system, working online is superb. CRM and quotations combined with scheduling and production stages help to provide a clear and accurate picture of all communications and projects within the business.

Inconvénients

Sometimes being able to view multiple sections would benefit instead of having to go in and out of fields etc. But apart from that the system offers everything we need to operate effectively and efficiently.

Traduire en français

Réponse de TechVOX

Glen, thanks for the great review! We are so happy that shopVOX is of great value for your shop and that you are using so many of it's features! Keep trying new ones!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

David B.
Secteur d'activité: Design
Taille de l'entreprise: 13-50 employés
Traduire en français

Modulex Ontario

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 06/03/2020
Provenance de l'avis : Capterra

Shopvox has been very easy to learn and navigate. There have been some issues making changes, and creating specific reports, but overall, a great platform. There have been some bugs with reports and BI but for day to day quotes, order processing, invoicing and reporting, it has been great.

Avantages

Cross referencing data through searches, and related tabs, along with reports and lists. Ability to expand uses for production, web ordering, inventory, time management/tracking for production and more.

Inconvénients

Limited CRM (Sales) platform with less reporting for this area of business. Custom reports can be complicated and convoluted.
Setting up and using the 'Job and Production' segment can be time consuming and can become more time consuming than value for the data entry.

Traduire en français

Réponse de TechVOX

Thanks for the awesome review. We are so pleased that you are satisfied with shopVOX for your day to day tasks We are constantly improving the software and love suggestions.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Recommandation utilisateur
9,2/10
Basé sur 181 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

shopVOX - Prix

shopVOX - Prix

À partir de
10,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,6/5
Basé sur 181 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

shopVOX - Fonctionnalités

shopVOX - Fonctionnalités

API
Base de données de clients
Facturation
Fonctionnalité de recherche
Gestion des calendriers
Gestion des devis
Gestion des documents
Gestion des factures
Gestion des stocks
Importation et exportation de données
Intégration comptable
Intégration de tiers
Notifications automatiques
Paiements électroniques
Rappels
Rapports et statistiques
Rapports personnalisables
Suivi de l'inventaire
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
4,5/5
Basé sur 181 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

shopVOX - FAQ

shopVOX - FAQ

Voici quelques-unes des questions fréquentes sur shopVOX.

Q. Quels sont les types de licence disponibles pour shopVOX ?

Types de licences disponibles pour shopVOX :

À partir de: 10,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel shopVOX ?

Nous n'avons pas d'informations sur les fonctionnalités de shopVOX.

Q. Qui utilise shopVOX ?

Utilisateurs habituels du logiciel shopVOX :

PME, Grandes entreprises, À but non lucratif, Auto-entrepreneurs, Entreprises de taille moyenne

Q. Dans quelles langues shopVOX est-il disponible ?

Langues dans lesquelles shopVOX est disponible :

anglais

Q. Quels sont les types de licence disponibles pour shopVOX ?

Types de licences disponibles pour shopVOX:

Abonnement

Q. shopVOX prend-il en charge les appareils mobiles ?

Appareils pris en charge par shopVOX :

Android, iPhone, iPad

Q. Avec quelles applications shopVOX peut-il s'intégrer ?

Applications s'intégrant à shopVOX :

Authorize.net, G Suite, Microsoft Outlook, QuickBooks, QuickBooks, WooCommerce, Xero, Zapier

Q. Quelles sont les ressources d'aide disponibles pour shopVOX ?

Ressources d'aide disponibles pour shopVOX :

Support téléphonique, Support en ligne, FAQ, Tutoriels vidéo, Forum