En savoir plus sur shopVOX

shopVOX est une solution de fabrication sur mesure basée sur le cloud pour les fabricants à façon, avec des fonctionnalités de gestion des leads, de devis, de business intelligence, de gestion des employés, etc.

La solution de gestion d'entreprise shopVOX fournit aux entreprises les outils nécessaires pour gérer leur magasin, de la gestion des leads à la facturation, en passant par tout le reste. Les utilisateurs peuvent créer et gérer leurs devis, leurs bons de travail, leurs bons de commande, leurs tâches, leur planification de machine, leurs approbations en ligne et leurs approbations, leurs clients, leurs employés et leur inventaire. ShopVOX offre une intégration simple dans QuickBooks, une business intelligence complète, des modèles d'e-mail intégrés et permet des paiements en ligne par carte de crédit via Authorize.net.

shopVOX vise à aider les entreprises de signalisation, d'impression, d'habillement, de récompenses, de carrosserie automobile et autres entreprises de fabrication et de services sur mesure à gagner en temps, en productivité, en collaboration et en contrôle grâce à leur solution de gestion.

Options de tarification dès :

118,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Clients types

  • Auto-entrepreneurs
  • Petites entreprises (de 2 à 50 employés)
  • Moyennes entreprises (de 51 à 500 employés)
  • Grandes entreprises (500 employés minimum)

Déploiement

  • Basé sur le cloud
  • Sur site

Disponible dans les pays suivants

Australie, Canada, Royaume-Uni, États-Unis

Langues

anglais

Options de tarification dès :

118,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Images

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Fonctionnalités

Nombre total de fonctionnalités pour shopVOX : 68

  • API
  • Achats et réceptions
  • Alertes/Notifications
  • Autorisations basées sur les rôles
  • Calculs des prix et des coûts
  • Calculs des services avant/après
  • Catalogage/catégorisation
  • Champs personnalisables
  • Configurateur de produits
  • Contrôle de qualité
  • Contrôles/Permissions d'accès
  • Coût des tâches
  • Devis
  • Devis automatisé
  • Devis pour préimpression
  • Devis pour travaux de reliure
  • ERP
  • Estimation
  • Estimation des coûts
  • Facturation
  • Gestion de la maintenance
  • Gestion de la qualité
  • Gestion de versions
  • Gestion des bons de commande
  • Gestion des calendriers
  • Gestion des capacités
  • Gestion des commandes
  • Gestion des contacts
  • Gestion des expéditions
  • Gestion des fournisseurs
  • Gestion des modèles
  • Gestion des ordres de travail
  • Gestion des pipelines
  • Gestion des prix
  • Gestion des prix et des marges
  • Gestion des remises
  • Gestion des stocks
  • Intégration comptable
  • Intégrations de tiers
  • MES (Manufacturing Execution System)
  • Material Requirements Planning (MRP)
  • Modèles personnalisables
  • Nomenclatures
  • Notifications en temps réel
  • Outils de collaboration
  • Paiements électroniques
  • Piste d'audit
  • Planification
  • Planification automatisée
  • Planification de la production
  • Planification des capacités
  • Planification des tâches
  • Portail client
  • Pour les petites entreprises
  • Projections
  • Rappels
  • Rapports et analyses
  • Rapports personnalisables
  • Recherche/Filtre
  • Stratégie de marque personnalisable
  • Suivi de la progression des tâches
  • Suivi des tâches
  • Sécurité des données
  • Tableau de bord d'activités
  • Tarification et calculs des coûts
  • Traitement des commandes
  • Traçabilité
  • Évaluation des options de production

Alternatives

Oracle Business Intelligence

4,1
Alternative n° 1 à shopVOX
Oracle Business Intelligence (BI) is a cloud-based solution designed to help businesses collect, analyze, and visualize...

QuickBooks Online Advanced

4,4
Alternative n° 2 à shopVOX
QuickBooks est une solution de gestion d'entreprise et de comptabilité qui permet aux PME de suivre les ventes,...

Clarity Software

4,1
Alternative n° 3 à shopVOX
Clarity est un puissant moteur de gestion de la relation client (CRM), de gestion de l'information, des devis, de la...

KeyedIn

4,3
Alternative n° 4 à shopVOX
KeyedIn fournit un logiciel de gestion de portefeuille de projets idéal pour les PMO, les équipes informatiques et de...

Avis

Note globale

4,6 /5
(207)
Rapport qualité-prix
4,6/5
Fonctionnalités
4,5/5
Simplicité d'utilisation
4,3/5
Support client
4,7/5

Vous avez déjà shopVOX ?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 207
Chris
Note globale
  • Secteur d'activité : Impression
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Crucial tool for our business

Publié le 30/11/2018

Great. I did try to set up SV by myself and quickly leaned on their team for help and they did! ...

Great. I did try to set up SV by myself and quickly leaned on their team for help and they did! Helped me get all my products entered, materials, prices and workflows. From there used the training videos and tools to train the team and we were running in a week or two. Since the start of using SV in 2015 we continue to enjoy of the evolving and adding of features in SV. Its like Christmas sometimes when we learn of new updates in our shop! We will email out to the team and let them know of something new.

Avantages

We love the solutions and flow that ShopVox brings to our company. With many different departments (apparel, sign shop, print shop, web dept, and vehicle wraps) and different workflows SV keeps us all moving along with ease and eliminates dropped orders or confusion in our team. We know what is going on and can access the details, proofs, notes, file names all in one place. Before ShopVox we used paper orders...NEVER again! If there was a change on the job or an update request we would have to waste time tracking down that piece or paper. If it got lost...forget about it! We would be in trouble. Now with SV its all in the system and can be accessed with ease by anyone on the team. I do not see how our company could have continued to grown 30% each year by not moving to SV.

Inconvénients

I wish there was a more convienent collaboration/ messaging tool in app. We still use the notes and the email notifications are good. But one day I would like to see an option to reply to a message from my email and it go right back in app to the job. SMALL request I am watching for to be added on day.
Nothing in comparison of all that SV does do! We can tag other users for special notes, assign task and get notifications as needed.

Réponse de TechVOX

Thanks for the great review Chris!

Glen
Note globale
  • Secteur d'activité : Design
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

SV Experience so far...

Publié le 28/05/2020

SV has been excellent from the start. Set up and installation was simple and with a bit of playing...

SV has been excellent from the start. Set up and installation was simple and with a bit of playing it has been developed into a solution for our business. There are lots of features and opportunities we can progress with and we are finding opportunities and ideas as we continue the development of the system. The remote support has been great, however I think with the vast array of products and offerings SV has, potentially a local UK based agent to help with set up and training would be helpful as sometimes peoples learning hobbits are different etc.

Avantages

The facility to run all of our sales and production operations from one system, working online is superb. CRM and quotations combined with scheduling and production stages help to provide a clear and accurate picture of all communications and projects within the business.

Inconvénients

Sometimes being able to view multiple sections would benefit instead of having to go in and out of fields etc. But apart from that the system offers everything we need to operate effectively and efficiently.

Réponse de TechVOX

Glen, thanks for the great review! We are so happy that shopVOX is of great value for your shop and that you are using so many of it's features! Keep trying new ones!

Kirsty
Note globale
  • Secteur d'activité : Impression
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 2.0 /10

Quotes getting lost in Cyber space

Publié le 22/10/2022

It can be a very difficult piece of software to navigate and the UI could do with some streamlining....

It can be a very difficult piece of software to navigate and the UI could do with some streamlining. Some things are very difficult to locate. However, for most things it works for us...which is why the quoting system (a huge part of why we use it) is so frustrating.

Avantages

The ability to manage almost all aspects of our works from sales leads, quoting (sort of) proofing, production, work orders etc.

Inconvénients

I am so frustrated with the assistance received from Shop Vox in regards to quotes not getting to customers - they are not even in SPAM. Both my husband and I have contacted them on several occasions due to quotes not being received by customers. We have done all of the things they instructed us to do, even engaging an IT professional to assist, yet we still have probably 6 - 7 customers a week not receiving their quotes. Shop Vox tend to absolve all responsibility of this, telling us to speak with domain and service provider all of which we have done. We use other software for other parts of our business all of which are always received by our customers. I think this is something Shop Vox needs to explore, especially since this is a major part of our business.We need some solid guidance/fixes for this.

Jasmine
Note globale
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Terrible product, they don't know their customers, little support.

Publié le 15/08/2017

None

None

Avantages

I can't think of much. Truly, nothing good about it at all for our business. Perhaps this would work well for a small business with only a handful of products.

Inconvénients

We've been using ShopVox for over 2 years now so we have a lot of (terrible) experience with this product. We have had nothing but trouble since using this program. It is not easy, it doesn't flow well, it doesn't make sense. They create problems and then make the fix a paid "feature." For example suddenly everything runs together even when you type it out in nice paragraphs. In order to not have this happen they say you must pay for this "feature." Unbelievable. The communication is horrible, not only language but just general understanding. They blame things constantly on a local server then will report an outage weeks later. It takes them months to fix seemingly simple things. When features they have don't work, they just say not to use it. Worst service I've ever had with any type of software. They corner you into using it since all your data is now in their "cloud" and who wants to start over with another software program yet again. We can't even build pricing, it simply doesn't work. It doesn't connect well with quickbooks, I can go on and on, it causes us more work than if we were to write this out by hand. WE have to manually price out everything because we're unable to successfully build pricing forms.

Réponse de TechVOX

Hi Jasmine - I'm very sorry that you feel this way.

I'm sure you're very busy and I can understand how not having your pricing configured correctly would be frustrating.

I'm more than happy to help you and your team create the pricing templates for your products. And I've already been in-touch with D.Rose from your team about this.

If you'll provide the specific details of these other issues, our team will surely look into them for you.

David
Note globale
  • Secteur d'activité : Design
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Modulex Ontario

Publié le 06/03/2020

Shopvox has been very easy to learn and navigate. There have been some issues making changes, and...

Shopvox has been very easy to learn and navigate. There have been some issues making changes, and creating specific reports, but overall, a great platform. There have been some bugs with reports and BI but for day to day quotes, order processing, invoicing and reporting, it has been great.

Avantages

Cross referencing data through searches, and related tabs, along with reports and lists. Ability to expand uses for production, web ordering, inventory, time management/tracking for production and more.

Inconvénients

Limited CRM (Sales) platform with less reporting for this area of business. Custom reports can be complicated and convoluted.
Setting up and using the 'Job and Production' segment can be time consuming and can become more time consuming than value for the data entry.

Pourquoi choisir shopVOX 

Poor functionality, VERY difficult user experience, navigation, data management, with little cross referencing and reporting.

Logiciel antérieur 

KeyedIn

Pourquoi passer à shopVOX

ease of use. integrated CRM with ERP. Ability to open the job, inventory, manufacturing module. Ability to create an online ordering platform (e-commerce). simple navigation and intuitive. customer support

Réponse de TechVOX

Thanks for the awesome review. We are so pleased that you are satisfied with shopVOX for your day to day tasks We are constantly improving the software and love suggestions.

Afficher 5 avis sur 207 Lire tous les avis

shopVOX - FAQ

Voici quelques-unes des questions fréquentes sur shopVOX.

Types de licences disponibles pour shopVOX :

  • À partir de : 118,00 $US/mois
  • Type de licence : Abonnement
  • Version d’essai gratuite : Disponible

Utilisateurs habituels du logiciel shopVOX :

Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

Langues dans lesquelles shopVOX est disponible :

anglais

Appareils pris en charge par shopVOX :

Android (mobile), iPhone (mobile), iPad (mobile)

Applications s'intégrant à shopVOX :

Authorize.Net, Google Workspace, Microsoft Outlook, QuickBooks Online Advanced, WooCommerce, Xero, Zapier

Ressources d'aide disponibles pour shopVOX :

Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour shopVOX.