--- description: ShipBob : qu'en pensent les utilisateurs ? Lisez les avis sur ShipBob, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ShipBob - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des commandes](/directory/594/order-management/software) > [ShipBob](/software/110269/shipbob) # ShipBob Canonical: https://www.getapp.fr/software/110269/shipbob Page : 1/5\ Suivant: [Page suivante](https://www.getapp.fr/software/110269/shipbob?page=2) > ShipBob fournit des services d'expédition et de logistique en 24 et 48 heures aux marques de vente en ligne à forte croissance grâce à son logiciel et aux centres de traitement des commandes distribués. Avec des sites à Los Angeles, Chicago, Dallas et Bethlehem, ShipBob est stratégiquement situé à proximité de vos clients pour leur fournir des possibilités d'expédition économiques et rapides. > > Conclusion : 104 utilisateurs lui ont donné la note de **3.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.6/5** | 104 Avis | | Simplicité d’utilisation | 3.9/5 | D'après l'ensemble des avis | | Support client | 3.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: ShipBob - **Pays**: Chicago, É.-U. - **Entreprise fondée en**: 2014 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Canada, France, Irlande, Nouvelle-Zélande, Pays-Bas, Pologne, Royaume-Uni, États-Unis ## Fonctionnalités - API - Alertes/Notifications - Audit de l'inventaire - Barcode/Ticket Scanning - Base de données de clients - Base de données de contacts - Calcul du prix d'envoi - Catalog Management - Commandes récurrentes - Connaissements - Devis - E-commerce - EDI - Emplacements multiples - Facturation - Gestion 3PL - Gestion Import/Export - Gestion d'entrepôt - Gestion de l'e-commerce - Gestion des bons de commande ## Intégrations (74 au total) - Adobe Commerce - AfterShip - Airwallex - Attentive - Avalara - BigCommerce - Brightpearl - Brijj - CartHook - ChannelEngine - Cin7 Omni - Cymbio - EasyPost - EcoCart - Ethos ... et 59 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de gestion des commandes](https://www.getapp.fr/directory/594/order-management/software) ## Catégories connexes - [Logiciels de gestion des commandes](https://www.getapp.fr/directory/594/order-management/software) - [Logiciels de livraison](https://www.getapp.fr/directory/222/shipping/software) - [Logiciels WMS (Warehouse Management System)](https://www.getapp.fr/directory/225/warehouse-management/software) - [Logiciels de Supply Chain Management](https://www.getapp.fr/directory/333/supply-chain-management/software) - [Logiciels de gestion de stocks](https://www.getapp.fr/directory/324/inventory-management/software) ## Logiciels similaires 1. [Zoho Inventory](https://www.getapp.fr/software/102457/zoho-inventory) — 4.5/5 (417 reviews) 2. [Sortly](https://www.getapp.fr/software/112233/sortly-pro) — 4.5/5 (953 reviews) 3. [Fishbowl](https://www.getapp.fr/software/101989/fishbowl) — 4.2/5 (1124 reviews) 4. [NetSuite](https://www.getapp.fr/software/9137/netsuite) — 4.2/5 (2051 reviews) 5. [Odoo](https://www.getapp.fr/software/102445/odoo) — 4.2/5 (1314 reviews) ## Avis ### "Gets the Job Done Right" — 5.0/5 > **Utilisateur vérifié** | *5 mars 2020* | Articles de sport | Taux de recommandation : 8.0/10 > > **Avantages**: ShipBob handles our shipping so much better than we could have hoped for. We almost never have issues with them. Usually any issue stems from something on our end or an issue with the customer, but when there are issues the customer support staff is ready to help. The analytics tools are also a great asset for us. > > **Inconvénients**: Like I said, there are almost never any issues. A small nitpick is that the UI is a little dated looking. This is not a knock on the functionality at all. > > My review should make it obvious that we love ShipBob. The tools they offer have been incredible for us and their team has been nothing but super helpful. ----- ### "Once you set it up, Shipbob works very nicely as a fullfilment company with woocommerce" — 4.0/5 > **Utilisateur vérifié** | *18 janvier 2018* | Taux de recommandation : 8.0/10 > > **Avantages**: Shipbob fully integration with your woocommerce store, automatically completing your orders and optionally sending the tracking information to the customer. Once it is setup to your satisfaction it works very nicely, and more importantly, handling \& shipping prices are generally better that what any small company will be able to get just for postage cost, particularly in international shipments. > > **Inconvénients**: Implementation was harder than expected. Although the interface is relatively intuitive, it is not always super straight forward. Certain things require manual setup on their side, such as modifying the packing labels. Customer support has been slow to answer, particularly for technical issues with the woocommerce integration which took over a week to get the necessary feedback to fix the issue > > Once it is set up and working, we will have outsource fulfillment saving in time, money, and potentially improving on customer experience. It will allow us to be much more competitive internationally because of the intenational shipping prices they can get. ----- ### "Probably the worst CS I have ever encountered" — 1.0/5 > **Utilisateur vérifié** | *11 juillet 2024* | Design | Taux de recommandation : 0.0/10 > > **Avantages**: Easy to get started and the system is easy to use > > **Inconvénients**: Non transparent pricing. Overbilling. Lost inventory but the most important of all is the appalling customer service. False promises after false promises with SLA followed by lies about technical issues followed by further false promises. ----- ### "ShipBob has been an instrumental partner in scaling our business regarding operations and logistics" — 4.0/5 > **Utilisateur vérifié** | *22 mars 2018* | Taux de recommandation : 7.0/10 > > **Avantages**: Fairly easy to use and customer support is always helpful. Very simple to edit orders and adjust shipping services on an order by order basis. > > **Inconvénients**: Some features are hidden and not the most intuitive in the Dashboard. The Warehouse Receiving Order system has to change...sometimes items aren't evenly divided into boxes (i.e. you put more units in one box vs the other). It's also not the most intuitive. The ability to auto-export inventory would be very useful in syncing inventory with Shopify. ----- ### "If you are considering Shipbob, don't" — 3.0/5 > **Utilisateur vérifié** | *16 juillet 2020* | Biens de consommation | Taux de recommandation : 0.0/10 > > **Avantages**: East of use, fast integration, 4 warehouses conveniently spread across the USA. > > **Inconvénients**: I have been a happy customer of ShipBob with a number of referrals sent their way over the year that I've been with them, but ShipBob has made to me seriously reconsider my opinion about them... Although their customer support is nice to speak to, they have gone from a channel to provide suggestions to warehouse ops (issue escalation option is non-existent) to powerless robots making repetitive promises that things will be handled "soon". Two weeks down and soon is yet to happen. Customer response times have gone from a few hours to one-three business days. Even when you get a response, it rarely gives you a way forward. Check-in emails asking about the same issue a few days in a row are now just being ignored. Also, don't be fooled by SLAs. Lately, ShipBob has started creating Warehouse Receiving Tickets on our company's behalf moving incoming stock from an earlier ticket to a later one to comply with their 6 business day processing SLAs. Our latest shipments are 10 business days into processing with no news, but they are still marked as Green/within the SLA, because new ticket means new deadlines. The above is happening while ShipBob is declaring new reduced SLAs as things are coming back to normal. If you are looking for a long term partner to support your needs, carry one. ShipBob is not the place to stop. ----- Page : 1/5\ Suivant: [Page suivante](https://www.getapp.fr/software/110269/shipbob?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/110269/shipbob) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Données structurées