TrackTik

It shows the officers in real time. The reports that are archived are very beneficial. Easy to use the site. Easy to teach the site to other officers.

The price it very expensive compared to other software systems. The online scheduling vrs When to Work, makes it almost impossible to use.

This system allows for the efficient alignment of multiple processes that take place on a daily basis in a user friendly way.

With any developing system, there are opportunities to improve. The support team does an excellent job of receiving feedback and helping turn that into results for the end user.

TrackTik has a ton of cool features, such as GPS tracking, data tracking, and mass scheduling. The GPS feature is probably the best aspect of the software

Let me count the ways - there is STILL no managers app for a phone, and it hardly works on a tablet, which means our field managers have to carry a laptop. This feature was promised two years ago. Scheduling and billing features are sloooooow. I can feel myself aging waiting for changes to process. Each click takes at least 20 seconds, and many times 30-45, and some days over a minute. If it actually worked at speed, I could schedule and bill in about the half the time it currently takes me. Trying to get anything done is really frustrating. Expect to wait days or weeks for "support" to get back to you, and 9/10 times the response is that the problem can't be duplicated. The software has great potential, but it is definitely not realized

The thing I like the most is the transparency and accountability the software provides you. I can see where my employees are at any time and the client has proof that we fulfilled our obligations.

The thing I like the least would probably be the fact there is so much potential that hasn't been tapped into yet which isn't a bad thing. From operations, HR, Payroll, Billing to vehicles records you can customize TrackTik to run your entire business.

I like the ease of use and the detailed analytics that are provided for me that I can supply to my clients to show the accountability of our officers.

The price I truly do not have any other complaints other than the price of the software. I find TrackTik easy to use.