TheraBill is a web-based practice management software designed for behavioral health specialists and speech therapists with scheduling, documentation, and electronic claims submission management tools. Further features include appointment reminders, electronic remittance advice, secure provider portals, patient invoicing, and integrated credit card gateway technology. Users also have access to custom and automated reports.
TheraBill aims to enhance productivity by allowing users to file electronic claims to thousands of compatible insurance companies and government payers automatically. TheraBill’s cloud-based technology gives users the flexibility to file claims and manage all other practice processes on any device with an internet connection. TheraBill’s patient billing functionality allows users to create and send invoice statements, either as a balance statement or ledger statement. Users can manage credit card payments with inbuilt credit card processing technology.
Scheduling and calendar tools enable users to manage patient sessions and appointments automatically. Users can reschedule appointments simply using the drag-and-drop calendar interface, and setup automated appointment reminders by text, email or voice message. With an EMR (electronic medical record) system, TheraBill allows users to store and access all patient records in a central location. Permissions, passwords and user access logs ensure data is managed securely. All provider portals are HIPAA-compliant.
I was so relieved to find Therabill. I tried the state's free system and found it complicated and lacking with some services I wanted. I have also used other online billing services that were often flawed and had terrible customer support.
I LOVE the ease of Therabill and the excellent support I receive if I ever have a question or issue. Which is very infrequent due to the detailed FAQ section. I really appreciate that the site is always changing and expanding to meet our needs. I know a lot of care and work are put in to maintaining it's success.
This site has everything I could ask for in a billing system and so much more. I can get my billing done in a matter or minutes. I recommend Therabill to anyone who is doing their own billing or as a company. It is well worth the small monthly fee!
Great customer support, Very detailed program, meets all my needs, love the section where we can send our bills back to the invoicing area, Fast turn around with payments from ins. companies, I like being able to re-activate clients if I need to, the recurring clients section in a must, automatic insurance card from the state is very helpful.
I would say I do not use all the features on the site but that is only because I don't need them at this point.
I don't add new clients that often but always stumble over doing so. The ins. card name (not the company but what to "call it?") is one I never seem to know what to do with. It always works out somehow but think it could be a bit more clear.
I agree with the what you say about the "credit card title". I am going to make the credit card title a non-required field soon. However, here is a brief explanation of what it is.
It is really just a way for you to title the insurance card in any way you want. Think of it is a free style note. The title is displayed to you when you go to create an insurance claim, therefore, you can put anything in it that will help you at that point.
The main reason behind it is because sometimes an insurance company may accept electronic claims through a third party (with a different name). For example, the insurance company name on the physical insurance card you receive from the client might be "Acme Insurance". But they accept claims through "XYZ Corporation". You would have to choose XYZ Corporation as the insurance company (who to route the claim to), but you could title it "XZY Corporation" to match what is on the insurance card.
I have been a user of this tool for over 2 years, all has been very good, lots of features, lots of good templates, and pretty easy to set up and use. However, our practice is in Phoenix AZ, and this tool does not support Phoenix AZ timezone for Google Calendar. I have submitted over 6 bug reports, but I have not received a satisfactory response. Different customer supports personnel goes down the same path (make sure your google calendar is in the correct timezone.), but they tag the bug fixed, and then go unresponsive. I have given up, and will not be using this feature. It is too bad, because our patients do like receiving reminder emails, however until this bug is fixed, we cannot send them reminders, nor can we populate our therapists' Google calendars with their appointments.
Great features, great value, very intuitive
We really like this software, it has been a great improvement for us and we are anxious to see the new additions when they are ready to be installed.
The color coding is surprisingly not only appealing but very efficient and 'self-sense' rewarding. Our therapists really like the ability to communicate securely with clients through the patient portal. The ability to process payments (especially credit cards) within the system has been a huge time saver.
We would like to see more options for our administrators to customize some layouts and reports, would like to see the option to search clients more easily, and move the tab "select therapists" from the bottom corner (it is very hard to get to sometimes). We would like to see a more user specific way to communicate between administrators and therapists and clients. Would have been nice to have a more easy system to migrate our (then) current clients into this new system.
When this was a stand alone independent company, you could get prompt responses to concerns, reasonable and frequent updates. There is zero care about behavioral health support at this point. Don''t do it. There are better programs out there and to switch is a huge burden.
It had been a fairly comprehensive billing and documentation software. Before it was purchased by WebPT, the updates were frequent and helpful. This is now non-existstent.
Frequent outages with PAID text reminders not being sent because the developers didn't create enough memory, no real updates of importance or frequency. Awkward user interface.
We have 10 clinicians and this software is great. it is very easy to use and learn. The billing features work well but for a large organization would not be robust enough. There are pelnty of training videos that are very helpful. Customer service is easy to reach and all but one of my interactions have been great. The one incident they fell short on was when the software was not displaying part of the progress note. It took me almost a month and many calls to finally get someone to deal with the issue. All other issues have been dealt with quickly, however. They do regular maintenance updates which are communicated well in advance and or done during off-peak hours (1am Sat am). Overall its a great platform.
Very intuitive, adequate customization, lots of training videos, reachable/live customer support, easy to learn.
Could be more customizable, billing features are not as robust for larger practices, wish there was a better way to track disbursements to clinicians i.e. better payroll feature.
$149 per month per provider + $199 one-time setup cost.
Voici quelques-unes des questions fréquentes sur TheraBill.
Types de licences disponibles pour TheraBill :
À partir de: $149
Type de licence: Abonnement
version d'essai gratuite: Disponible
$149 per month per provider + $199 one-time setup cost.
Fonctionnalités du logiciel TheraBill :
Utilisateurs habituels du logiciel TheraBill :
Entreprises de taille moyenne, PME
Langues dans lesquelles TheraBill est disponible :
Types de licences disponibles pour TheraBill:
Nous n'avons pas d'informations sur les appareils pris en charge par TheraBill.
Applications s'intégrant à TheraBill :
Ressources d'aide disponibles pour TheraBill :
Support en ligne, Support téléphonique