Project & workflow management for the creative industry
3.7/5 (267 avis)Workamajig is an all-in-one project management solution for creative agencies and in-house teams with features for resource management, collaboration, digital proofing, finance and billing, CRM, and more in a single platform. The platform’s responsive web design works seamlessly on any phone, tablet, or computer, facilitating collaboration between team members, clients, and vendors.
Workamajig helps account managers prepare for clients by providing templates to generate accurate estimates and creative briefs which are routed to clients for comments and approval. Users can develop schedules with multiple target dates, as well as track all open items and project communications in one place. Workamajig’s features for budget tracking and insights ensure that targets are being met, with notifications alerting users of concerns early in the process. Users are able to track time spent on every project, prepare status reports, and view project status in real time. Through the ‘My Tasks’ function, users can stay on top of all tasks and responsibilities, as well as view the to-do lists of every individual working on a project.
Tools for resource and traffic management help users determine resource allocation, ensuring all projects are staffed appropriately. The real-time project calendar for deadlines provides insight into time spent on projects, potential bottlenecks, and if client feedback is required. Additional features allow users to match freelancers to a project, manage workloads and priorities, and generate custom reports. Workamajig helps forecast revenue from every project, enabling users to adjust plans as needed when it comes to resources, schedules and freelancers.
The platform automatically streamlines accruals and work in progress, with instant visibility into revenues and expenses. Workamajig’s simple billing workflow helps generate invoices which include details such as time, materials, specific rates, and markups. The CRM system allows users to view opportunities and see where they are in the pipeline. Users can manage all email communications and calendars through integration with Google and Outlook, and connect to various third party social network apps via Zapier.
Avantages
Workamajig helps our brand management agency track all necessary project information in one central location. Everything can be documented, from tasks to meetings, time entry, creative briefs, project proofs, PO's and invoicing. It is fairly easy to use. Also it is great for looking up projects from the past and creating new dockets based on the structure of past projects.
Because Workamajig is web-based it provides a very user-friendly interface for team members no matter where they are located.
Project home pages can be customized by each user, so they can show or hide a dashboard that features what is most important to them based on their role or how they work. Access rights and privileges are easy to assign as well.
Inconvénients
It can take a while for new users to get used to where everything is accessed as far as entry points for critical information or reports that you can pull. The user interface can be a bit confusing for project income forecasting - for example having to open more than one area of the project to enter Accounting information and billing dates, as well as checking off - "Include in Forecast" at the estimate stage. There are also many ways to achieve the same goal but it can be more confusing than helpful for some - I think there could be some simplification of steps needed for setting up things like project sales forecasts.
Hi Shelly,
Thank you for sharing!
I'm glad to hear that your team is gaining value from having everything detailed in Workamajig.
I'd like to do what I can to make your experience even better. We do have different options available for revenue forecasting, as flexibility is necessary to cover the various needs in this area. Ex: fixed fee vs. time and materials, and the ability to create different versions of estimates on a single project, and decide which should be a part of the revenue forecast.
We'd love to hear your thoughts on how we can simplify this, while providing the same flexibility - please let us know at support@workamajig.com.
Looking forward to hearing from you :)
Regards,
Hannah
Team WMJ [: ]
an overview of projects and their due dates organized by tasks.
Avantages
No longer in flash, it is an elegant design that is easy to read. The customer support is good. They work with you and often bugs are fixed. Projects are clearly sorted by deadline.
Inconvénients
It's great for simple deadlines, but It doesn't have any tools to sort out congested schedules. e.g. what software can stop someone from being booked 84 hours in a single work day.
It's very manual. updating projects can be time consuming and human error with the interface has lead to scheduling errors. It's not very compatible with other common office programs (e.g. can't get it to sync for meetings in outlook and we don't want to use jig for all our meetings). This means we only use a small portion of the software relating to project schedules and budget.
Hard to establish priorities.
Some information is hard to find with their interface. (e.g. several clicks to find the task number required to enter your time if you are entering a task that you weren't assigned)
Hi Bill,
Thank you for sharing your experience with Workamajig; the areas that work well and the one's we can improve upon. We do have solutions to the specific concerns you mentioned, but I don't want to get too granular on this thread. I've asked our support team to reach out to you directly.
As always, please feel free to reach out to support@workamajig.com with any questions - we're here to help!
Regards,
Hannah
Team WMJ
Avantages
When setup properly on the front end it can do a great job exporting status reports for our team, which is a task that would mean someone manually updating a spreadsheet if we didn't have workamajig.
Inconvénients
It's project management input functions (diaries) are too linear. Wkmjg works great for simple jobs like print ads and radio scripts but when it comes to projects with a lot of parrallel tasks, moving at the same time, it doesn't compare to products like Basecamp. For instance, I could never use wkmjg to build a website (or any complex digital pieces) where I need to set deadlines for multiple disciplines and keep their resources and conversation separate from one another. For example, my designer shouldn't have to wade through a ton of diary posts between the QA team to find my last post to him. I also think the accounting side of wkmjg is something that was designed a long time ago and has just been gradually tacked on and added to and it's in need of a audit and complete redesign to make it more user firendly for both agency accountants and the project managers reviewing billing worksheets on the other end.
Hi Brandon,
Thank you for taking the time to provide your feedback as it helps us improve our product and user experience. Our team is happy to review issues and help streamline processes at support@workamajig.com.
Best regards,
Megan
Team WMJ
Overall, my experience with Workamajig has been great. If there is something that I feel would make my life easier, they send it to the engineers who review, and add to the next update. If I have special reports that I need, but cannot figure out on my own, they create them for me. They have helped walk me step by step through the process from day one, and have made many updates and improvements to the software along the way that has been beneficial.
Avantages
Workamajig is easy to set up, easy to use, and easy to train new employees. You can jump in using everything or ease in using different applications. The training staff is great at answering questions, and they are very helpful in getting set up, and walking you through various changes as your business changes and grows.
Inconvénients
We chose to use our own server, instead of being on the Workamajig server. I would recommend that you be on the Workamajig server, as they make certain that updates are completed in a timely manner, and in the long run will make your life easier. This is not really something that I dislike about the software, but a recommendation that I would make to someone thinking about purchasing.
Hi Terri,
Thank you for taking the time to review our product. I'm happy to hear that your team is gaining value from Workamajig and that you found it easy to set up!
As always, our team is here to help at support@workamajig.com.
Regards,
Hannah
Team WMJ [: ]
I try to use it as little as possible. From an interface that makes me pray that future generations never see it, for fear of embarrassment, to a completely average list of features, most of which are completely useless to me, I find workamajig is best and perhaps only suited as a time entry and billing platform. Strip it of all the bloated nonsense and I think you have a much better product.
Avantages
Budget tracking. Time management. That it can serve as a single source for the entire length of a project, making it easy to track progress over time and locating assets from as far back as the beginning.
Inconvénients
The clunky interface. The difficulty of navigation. That anyone can look at any diary post, regardless of whether they are on the job or not. That you can't download all attachments at once. That it still runs in Flash despite Flash being the industry standard from 10 years ago.
Hi Ryan,
Thank you for taking the time to share your feedback. Workamajig has released our Platinum interface, which is HTML5 based and we have resources available for our Platinum users including new walk-throughs to help navigate the interface as well as Platinum tips listed in this link: http://help.workamajig.com/platinum-tips.
Our training team is also happy to aide our clients in the transition from Flash to Platinum with complimentary training on the new interface.
Our team is waiting to assist at training@workamajig.com.
Best regards,
Megan
Team WMJ
The more users, the lower the price per user.
For agencies:
Entry Level: $50/month per user (5 users)
Agencies: $38/month per user (10 users)
Mid-Sized Agencies: $34/month per user (50 users)
Larger Agencies: $32/month per user (100 users or more)
For in-house teams:
Entry Level: $50/month per user (5 users)
Small Department: $38/month per user (10 users)
Mid-Sized Department: $34/month per user (50 users)
Enterprise: $32/month per user (100 users or more)
Voici quelques-unes des questions fréquentes sur Workamajig.
Types de licences disponibles pour Workamajig :
Type de licence: Abonnement
version d'essai gratuite: Non disponible
The more users, the lower the price per user.
For agencies:
Entry Level: $50/month per user (5 users)
Agencies: $38/month per user (10 users)
Mid-Sized Agencies: $34/month per user (50 users)
Larger Agencies: $32/month per user (100 users or more)
For in-house teams:
Entry Level: $50/month per user (5 users)
Small Department: $38/month per user (10 users)
Mid-Sized Department: $34/month per user (50 users)
Enterprise: $32/month per user (100 users or more)
Fonctionnalités du logiciel Workamajig :
Utilisateurs habituels du logiciel Workamajig :
Entreprises de taille moyenne, PME
Langues dans lesquelles Workamajig est disponible :
anglais
Types de licences disponibles pour Workamajig:
Abonnement
Nous n'avons pas d'informations sur les appareils pris en charge par Workamajig.
Applications s'intégrant à Workamajig :
Emma, Gmail, Google Calendar, LinkedIn, Microsoft Outlook, Twitter, Zapier
Ressources d'aide disponibles pour Workamajig :
Support en ligne, Support téléphonique
Overall I really like this software and would highly recommend it to any small to mid-sized agency that needs help to organize their project flow, tracking, client and vendor communications/task tracking/follow up and A/R or A/P.