HSI Donesafe
En savoir plus sur HSI Donesafe
HSI Donesafe est une plateforme QHSE de pointe, sans programmation, permettant aux entreprises internationales d'améliorer rapidement les relations sur le lieu de travail. Bénéficiant de la confiance de plus de trois millions d'utilisateurs dans le monde, il s'agit d'un des logiciels cloud les mieux notés pour le suivi des critères QHSE et ESG, il favorise la mise en relation des données afin d'améliorer les résultats commerciaux et de minimiser les risques. Concevez, déployez et obtenez un contrôle inégalé, en obtenant une visibilité complète sur toutes les opérations QHSE.
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Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Secteur maritime
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great improvement to what we had
Publié le 05/05/2021
We have developed a very complex IMS within Donesafe after seeing the capabilities of the software....
We have developed a very complex IMS within Donesafe after seeing the capabilities of the software. The system was developed over a 6 month period, which was only possible with a dedicated member on staff devoted to the project which is an additional cost.
The main cons written above are all improvements we can see for the system that would have benefit to most users as Donesafe continues to develop their software.
Overall, the experience has been positive, including the feedback from staff after implementation. After 5 months of being "live," we are seeing meaningful data captured within the system. Although the reporting in Donesafe can be limited, it can be exported into third-party software for really powerful analysis.
Avantages
The system is very modular and can be developed anywhere from a simple system to a complex integrated management system. The workflow and automation features reduce double handling and drive processes to really improve from the paper copy days.
Inconvénients
- Print function is a messy format with no quality work arounds (e.g. unable to print a single page within a group of forms)
- Support and requested development can be very slow
- Reporting options can be very limited and don't allow drill down within Dashboards
- Integration with other systems for video is limited to Youtube and Vimeo, direct embedded code doesn't seem to work.
- Mobile App is very basic
- No manual or training provided from Donesafe for development
Réponse de HSI
Shane, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements.
The print functionalilty, support, video, mobile app and video integrations have all been updated over the last few months. Please reach out to your rep or support@donesafe.com for more information.
Regards,
Donesafe Team
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Good system compared to what is available but room for improvement
Publié le 13/03/2019
Donesafe is used for Incident reporting and management across Health, Safety, Environment, Quality;...
Donesafe is used for Incident reporting and management across Health, Safety, Environment, Quality; Assessments & Audits, Management of Risks and Workers Comp management
Avantages
Ease of setup and use
Minimal training required for our users
Good for basic incident reporting and assessments/audits
Easily configurable to capture
Inconvénients
Reporting -
- The standard reporting and dashboards are very basic. This cannot support Incident reporting requirements for a business
- Dashboards for managers and key people across multiple areas (like HSE, Quality, Risk) is difficult or cannot be easily done.
- Cannot join data between actions and Incidents/Assessments/Risk modules within the standard reporting module
Integration
- apart from manual csv downloads across individual modules, no other form of integration available
- Integration that was promised to be delivered as part of the implementation is still not delivered 8 months after go-live, we are still uploading users and other key masterdata manually
User Support
- Response is fast, but their first level support don't know much about the product
- Getting resolution can take time; I have had to follow-up constantly
Mobile App
- Certain types of questions do not work on the mobile app; we were told of this upfront
Risk module
- Very basic, good to capture the business risks, but ongoing review and management of Risks is cumbersome (especially for Exec's and senior managers)
System updates
- there is no communication on standard system updates/release notes, and at times we have seen things that were working have stopped working (users complained)
Printing cannot be formatted, must use the standard formats
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé Autre pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Great product
Publié le 25/02/2021
Avantages
Easy to use, and very comprehensive !!!!
Inconvénients
Can’t think of any cons, would definitely recommend this software.
Réponse de HSI
Anastasia, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements.
Regards,
The Donesafe Team
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent platform for multiple business facets
Publié le 07/05/2020
Its a fantastic platform and an exceptional multi tool platform for all things safety, record...
Its a fantastic platform and an exceptional multi tool platform for all things safety, record keeping etc. Highly recommend and from the background I have come from in 15 years in manufacturing and transport, can confidently say this is the best I have experienced.
Avantages
Its he most fluid platform I have used across all the businesses I have worked for. Some are clunky and more difficult to navigate, however through Donesafe the navigation and path finding is easy and simple.
Inconvénients
Being through multiple changes, there is no update sent to users. Maybe to administrators but not forwarded. You are constantly surprised by changes which are always for the better but the user finds pretty quickly.
Réponse de HSI
Bradley, thanks for leaving us such a wonderful review. We are thrilled that you love Donesafe; the team will be happy to read your comments and feedback. In regards to platform updates, these are usually minor changes to assist with the overall experience. We document and share updates to assist organisations through the changes if you wish to receive more information on our updates contact the team at hello@donesafe.com.
Customer experience and satisfaction is our priority and your review reaffirms the hard work we put in every day.
Thank you,
The Donesafe Team
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
working with donesafe
Publié le 21/03/2021
great
great
Avantages
the most that i like about this software is the ease of the software
Inconvénients
the least thing that i like about this software is the periodic updates and the slowing of the software at times throughout the day.
Réponse de HSI
Alexandra, thanks for leaving us a great review. We are happy to hear that you love the product and find it easy to use. We'd like to understand how and why you are experiencing slow periods on the platform as this shouldn't be a problem regardless of the day, time or scheduled updates. Can you please log a ticket to support@donesafe.com or inform your safety management team to discuss this further. Depending on your location when using the system you could be experiencing slow internet speeds within stores, warehouses, depots etc. this would be an issue that would need flagging with your IT department. Again, we would be more than happy to troubleshoot this with you and the team.
Regards,
The Donesafe Team
HSI Donesafe - FAQ
Voici quelques-unes des questions fréquentes sur HSI Donesafe.Q. Quels sont les types de licence disponibles pour HSI Donesafe ?
Types de licences disponibles pour HSI Donesafe :
- Type de licence : Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise HSI Donesafe ?
Utilisateurs habituels du logiciel HSI Donesafe :
201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues HSI Donesafe est-il disponible ?
Langues dans lesquelles HSI Donesafe est disponible :
allemand, anglais, chinois, chinois traditionnel, espagnol, français, polonais, portugais, tchèque, thaï
Q. HSI Donesafe prend-il en charge les appareils mobiles ?
Appareils pris en charge par HSI Donesafe :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications HSI Donesafe peut-il s'intégrer ?
Applications s'intégrant à HSI Donesafe :
ActiveCampaign, Asana, Chargebee, Delighted, Dropbox Business, GitHub, Gmail, Google Analytics 360, Google Calendar, Google Drive, Google Workspace, Grow, Intercom, Jira, MYOB Business, Mailchimp, Microsoft 365, Microsoft Outlook, OneDrive, Pingdom, SAP Business One, Salesforce Platform, Salesforce Sales Cloud, Slack, Stripe, Trello, Xero, Zapier, Zendesk Suite, Zoom Workplace
Q. Quelles sont les ressources d'aide disponibles pour HSI Donesafe ?
Ressources d'aide disponibles pour HSI Donesafe :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat
Catégories connexes
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