PatientPop

PatientPop

Online practice marketing platform for healthcare providers

4.4/5 (86 avis)

PatientPop - Présentation

Description du logiciel PatientPop

PatientPop is a unique, all-in-one platform that combines the online marketing of healthcare services with medical practice management. The solution promises to grow practice operations and widen outreach by increasing the online visibility of practice surgeries and general practitioner services to attract new patients. PatientPop promises to help healthcare providers thrive in a modern, digital market space by not only aiding patient acquisition but also patient retention through greater engagement. PatientPop's dashboard-based front office management system automates typically manual administrative tasks, and streamlines the booking process to provide appointment requests and scheduling. Both patients and practitioners can leverage the same timetable, calendar-based system with PatientPop syncing bookings with the practice.

In addition to marketing a healthcare business at the top of search engine and social media networks, the system also issues appointment reminders to patients. Following a consultation, PatientPop automatically issues emails requesting service feedback to drive continual practice improvement, along with subsequent email invites to book periodic follow-up appointments.

PatientPop - Présentation

Prix

À partir de
550,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

PatientPop is subject to monthly subscription-based pricing, request a demo and full quote information via the website.


PatientPop - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis
Langues
anglais

Captures d'écran

Capture d'écran pour PatientPop : Patient and client engagement with a practice and its practitioners can be promoted with the capture of feedback
Capture d'écran pour PatientPop : Patient and client engagement with a practice and its practitioners can be promoted with the capture of feedback Capture d'écran pour PatientPop : Empower patients to provide testimonials and reviews that can further enhance the online marketing of a practice Capture d'écran pour PatientPop : The dashboard-based UI can be configured to provide users with a "home" summary of key data visualizations Capture d'écran pour PatientPop : PatientPop combines healthcare practice management with the online marketing and growth of a facility, making more accessible the range of available services Capture d'écran pour PatientPop : Healthcare practitioners and facility staff can access, view and manage color-coded appointment calendars Capture d'écran pour PatientPop : Allow patients to place appointemnt requests, providing any additional information useful to scheduling of treatment or services Capture d'écran pour PatientPop : Online appointment booking integration allows patients to pick available slots from a calendar-based timetable

PatientPop - Avis

PatientPop - Avis

Note globale
4.4
/
5 86 avis
Excellent
58

Très bien
18

Moyen
3

Médiocre
1

Mauvais
6

Rapport qualité-prix
4.2
Fonctionnalités
4.3
Simplicité d'utilisation
4.5
Support client
4.4
88% des utilisateurs recommandent cette application
Harold A.

Perfect product if you want a hands-off approach to your web presence.

First Year 8/10
Second Year 6/10
Third Year 4/10

Ideal for someone that wants a "Hands Off" service to pick up some new patients.


Traduire avec Google Translate
Utilisateur vérifié

WEB PRESENCE

My experience with PatientPop has been very positive. Implementation was well organized and efficiently managed. Since launching our new web presence with PatientPop we have seen a 40% increase in appointment volume above what we were seeing prior to PatientPop's services. PatientPop has consistently followed-up to make sure all of our account needs are covered. We are very pleased with the service they have provided


Traduire avec Google Translate
Tonya Z.

Patient Pop far exceeded my expectations and I look forward to more applications from them!

An overall increase in patient satisfaction and reviews along with significant increase in visits and views to our site and positive feedback in our community. They offer the best resources for top engine search reviews and handle all the social media and internet sites that propel our exposure and popularity.


Traduire avec Google Translate
Utilisateur vérifié

Absolutely WORTHLESS!

could not be worst!


Traduire avec Google Translate
Nathaniel M.

Has been a great experience!

Everything for a small starting practice; scheduler, website and on line support.


Traduire avec Google Translate
Harold A.
Secteur d'activité: Cabinets médicaux
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Perfect product if you want a hands-off approach to your web presence.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 07/09/2018
Provenance de l'avis : Capterra

First Year 8/10
Second Year 6/10
Third Year 4/10

Ideal for someone that wants a "Hands Off" service to pick up some new patients.

Avantages

The look of the final product is quite impressive and patients frequently complement us about this as a practice gateway.

The support staff in the initial phase of setting up our service was truly exceptional and quite responsive, I think the initial phase took two months or so. Since that time the support representative that has been assigned to our account has functioned at a very high level regardless of who was actually doing the job that month. My rep is responsive to request normally in hours if not a day - the staff is limited by what the company will allow them to do however.

The ability to actually judge whether a form of advertisement or promotion is actually contributing to your bottom line patient numbers is essential. The software provides you with some data but of course you can actually look at your real numbers of patients that you see and follow your billing to judge whether you're getting what you paid for in terms of return on investment.

Inconvénients

Despite the positive response that we initially felt having started the service a few things became evident over the first year (we are now in our third year using the service).

The fee that you pay to get started with the service is certainly a loss leader for the company, however over time once your website is set up and the secondary review sites are established there is very little intervention on the part of the company. I would rather pay for the service up front for the hours spent setting it up and then pay for the actual amount of what maintenance cost. By the time you get to year 2 - the annual fee being charged is excessive.

The templates that they use to communicate with our patients are not flexible, you're forced to accept their cookie-cutter response to your patients! For over 30 months we have made the same request to have control over the information that is communicated to our patients - reflect what we want to say. This is not an option with the service and is something would not be hard to fix if they valued your business. I find this a fatal flaw in PatientPop and this will be the primary reason for terminating our relationship.

They promote increased ranking results but the Keywords are not actual Hot Keywords your patients would search - so you get lots of #1 in search results but the actual search that got the high result is one that very few if any potential patients would use in your geopraphic area.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 3.0/10

Utilisateur vérifié
Secteur d'activité: Cabinets médicaux
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

WEB PRESENCE

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 21/08/2018
Provenance de l'avis : Capterra

My experience with PatientPop has been very positive. Implementation was well organized and efficiently managed. Since launching our new web presence with PatientPop we have seen a 40% increase in appointment volume above what we were seeing prior to PatientPop's services. PatientPop has consistently followed-up to make sure all of our account needs are covered. We are very pleased with the service they have provided

Avantages

The ease of the implementation process, the integration for scheduling, multifaceted functions in many areas. The ability to send patients appointment reminders and other communications, the constant SEO monitoring and unbelievable results of our new web presence.

Inconvénients

The amount of phone calls generated from the optimization of our web presence! We had to actually stop direct calls from the web and direct them to dedicated phone line

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Tonya Z.
Secteur d'activité: Cabinets médicaux
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

Patient Pop far exceeded my expectations and I look forward to more applications from them!

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 10/08/2017
Provenance de l'avis : Capterra

An overall increase in patient satisfaction and reviews along with significant increase in visits and views to our site and positive feedback in our community. They offer the best resources for top engine search reviews and handle all the social media and internet sites that propel our exposure and popularity.

Avantages

The positive patient results and amount of scheduled visits. Seamless and professional look and functionality of the platform are the best out there! The customer service is exceptional and all employees are top notch and on top of their game,

Inconvénients

That they haven't created more ways to Integrate fully and create a platform for patient check in and forms to transition over. If they can do this I would have no need for any other platform. They definitely have a nitch for making the digital Medical Office profitable and functional.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Utilisateur vérifié
Secteur d'activité: Santé, bien-être et fitness
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Absolutely WORTHLESS!

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 22/11/2019
Provenance de l'avis : GetApp

could not be worst!

Avantages

One of THE worst companies/platform we've ever worked with. Incompetent Support, incompetent platform, and incompetent account managers.

Seems like they herd people in and out often, because NOBODY seems to have a clue as to WHY something can or cannot be implemented.

Their platform can't read columns in Eaglesoft, so there is at least 5 NEW manual steps you must perform in order to make it ready for their software to read.

VERY cumbersome, and totally frustrated with the answers they give which comes back in circles.

Inconvénients

EVERYTHING! NOTHING is intuitive, nothing is automated.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 0.0/10

Nathaniel M.
Secteur d'activité: Cabinets médicaux
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Has been a great experience!

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 22/08/2017
Provenance de l'avis : Capterra

Everything for a small starting practice; scheduler, website and on line support.

Avantages

It can do a variety of applications and the metrics page is very awesome!and patient data is very easy to use.

Inconvénients

Only one suggestion: for the provider calendar, it would be nice to scroll ahead by the month versus advancing week by week. For example, if you need to book 3 or 6 months out, you would need to click the week advance link 12 or 24 times respectively.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
8.7/10
Basé sur 86 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

PatientPop - Prix

PatientPop - Prix

À partir de
550,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix

PatientPop is subject to monthly subscription-based pricing, request a demo and full quote information via the website.

PatientPop is subject to monthly subscription-based pricing, request a demo and full quote information via the website.

Rapport qualité-prix
4.2/5
Basé sur 86 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

PatientPop - Fonctionnalités

PatientPop - Fonctionnalités

Conformité HIPAA
Facturation
Gestion de la conformité
Gestion des calendriers
Gestion des documents
Gestion des dossiers
Gestion des flux de travail
Gestion des rendez-vous
Gestion des réclamations
Graphiques
Modèles personnalisables
Notifications automatiques
Planification automatisée
Portail client
Portail libre-service
Rappels
Rapports et statistiques
Rapports personnalisables
Stockage de documents
Tableau de bord d'activités
Fonctionnalités
4.3/5
Basé sur 86 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

Plus d'informations sur PatientPop

Plus d'informations sur PatientPop

PatientPop - Principales fonctionnalités

  • Appointment management
  • Automatic appointment reminders
  • Calendar management
  • Dashboard
  • EMR / EHR
  • Email reminders
  • Feedback collection
  • Follow-up scheduling
  • HIPAA compliance
  • Mobile alerts
  • Mobile integration
  • Multi-channel marketing
  • Multi-location
  • Multi-office
  • Multi-physician
  • No-show tracking
  • On call scheduling
  • Online booking integration
  • Online visibility
  • Patient billing
  • Patient billing
  • Patient registration
  • Patient scheduling
  • Physician scheduling
  • Ratings and reviews
  • Recurring apppointments
  • Self service portal
  • Social network marketing

Avantages

  • PatientPop is fully customizable to meet the highly specialized offerings of a healthcare practice, utilizing SEO-friendly content and design to improve online visibility.

  • Every authorized user can access key practice performance metrics via visualizations hosted within a single, customizable dashboard-based UI.

  • Provide patients with 24/7 online appointment booking via an optimized practice website, leveraging booking calendar integration that syncs alongside each practitioner's own scheduled timetable.

  • Automated feedback gathering after appointments and consultations promises to promote patient engagement, while real-time review tools monitor a practice's broader online reputation.

  • PatientPop issues appointment reminders to ensure patients turn up on time and reduce costly no-show rates, while also prompting on when follow-up consultations should be booked.
  • PatientPop - FAQ

    PatientPop - FAQ

    Voici quelques-unes des questions fréquentes sur PatientPop.

    Q. Quels sont les types de licence disponibles pour PatientPop ?

    Types de licences disponibles pour PatientPop :

    À partir de: 550,00 $US/mois

    Type de licence: Abonnement

    Essai gratuit: Disponible

    PatientPop is subject to monthly subscription-based pricing, request a demo and full quote information via the website.

    Q. Quelles sont les principales fonctionnalités du logiciel PatientPop ?

    Fonctionnalités du logiciel PatientPop :

    • Appointment management
    • Automatic appointment reminders
    • Calendar management
    • Dashboard
    • EMR / EHR
    • Email reminders
    • Feedback collection
    • Follow-up scheduling
    • HIPAA compliance
    • Mobile alerts
    • Mobile integration
    • Multi-channel marketing
    • Multi-location
    • Multi-office
    • Multi-physician
    • No-show tracking
    • On call scheduling
    • Online booking integration
    • Online visibility
    • Patient billing
    • Patient billing
    • Patient registration
    • Patient scheduling
    • Physician scheduling
    • Ratings and reviews
    • Recurring apppointments
    • Self service portal
    • Social network marketing

    Q. Qui utilise PatientPop ?

    Utilisateurs habituels du logiciel PatientPop :

    Entreprises de taille moyenne, PME

    Q. Dans quelles langues PatientPop est-il disponible ?

    Langues dans lesquelles PatientPop est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour PatientPop ?

    Types de licences disponibles pour PatientPop:

    Abonnement

    Q. PatientPop prend-il en charge les appareils mobiles ?

    Nous n'avons pas d'informations sur les appareils pris en charge par PatientPop.

    Q. Avec quelles applications PatientPop peut-il s'intégrer ?

    Nous n'avons pas d'informations sur les intégrations offertes par PatientPop.

    Q. Quelles sont les ressources d'aide disponibles pour PatientPop ?

    Ressources d'aide disponibles pour PatientPop :

    FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo