WellnessLiving

WellnessLiving

Gestion d'entreprise pour le secteur de la santé et du bien-être

4.4/5 (164 avis)

WellnessLiving - Présentation

Description du logiciel WellnessLiving

WellnessLiving est une solution de réservation, de planification des ressources, de génération de leads et de reporting en ligne tout-en-un pour les entreprises axées sur la santé et le bien-être. Conçu pour les établissements de bien-être, y compris les studios de yoga, les spas, les salons de coiffure, les salles de fitness, les studios de Pilates et les clubs de danse, WellnessLiving fournit les outils dont les utilisateurs ont besoin pour gérer leurs tâches professionnelles quotidiennes, les employés, les adhésions, les ventes, les opérations de marketing, etc. L'expérience client frontale permet aux clients de réserver des cours ou des traitements en ligne via les applications mobiles natives Android et iOS, Facebook ou directement via la liste de répertoires WellnessLiving.com générée automatiquement. Les clients peuvent utiliser l'application mobile WellnessLiving pour prendre rendez-vous, payer des services et rédiger des avis, ainsi que partager leur expérience sur Facebook. Une fois les réservations effectuées, des notifications et des confirmations sont automatiquement envoyées aux clients et au personnel par SMS ou par e-mail et la communication post-réservation est facilitée par la fonctionnalité SMS. À partir du backend WellnessLiving, les employés et la direction peuvent gérer les horaires des cours ou des événements en synchronisant les données sur toutes les plateformes afin qu'ils soient toujours à jour. Les utilisateurs peuvent créer leur boutique en ligne à l'aide de l'assistant WellnessLiving et commencer à vendre en ligne instantanément grâce à une fonctionnalité de point de vente qui facilite le traitement des cartes de crédit, les paiements récurrents et les fins d'adhésion automatiques. Les employeurs peuvent également utiliser des outils de gestion du personnel pour planifier les quarts de travail, gérer les salaires, suivre les performances des employés, calculer la rémunération, etc.

WellnessLiving - Présentation

Prix

À partir de
39,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

WellnessLiving - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Canada, États-Unis
Langues
anglais

Captures d'écran

Capture d'écran pour WellnessLiving : Client profiles are available to staff members with important details, contact information, schedule, and recent activity
Capture d'écran pour WellnessLiving : Client profiles are available to staff members with important details, contact information, schedule, and recent activity Capture d'écran pour WellnessLiving : Customizable sales reports give businesses an overview of their performance Capture d'écran pour WellnessLiving : The store and POS feature allows customers to make purchases themselves or in-store with a staff member Capture d'écran pour WellnessLiving : Businesses can view the studio schedule and create, modify or cancel classes or events from the employee portal Capture d'écran pour WellnessLiving : Clients can make bookings through the Android and iOS mobile apps Capture d'écran pour WellnessLiving : The mobile apps include a studio locator with staff details and Google maps integration to find nearby studios Capture d'écran pour WellnessLiving : Clients can book classes from the mobile app using the online schedule Capture d'écran pour WellnessLiving : Clients can access their member account from their phone with scan check-in and alerts Capture d'écran pour WellnessLiving : Gamification incentivizes customers to make purchases or bookings

WellnessLiving - Avis

WellnessLiving - Avis

Note globale
4.4
/
5 164 avis
Excellent
118

Très bien
21

Moyen
10

Médiocre
5

Mauvais
10

Rapport qualité-prix
4.3
Fonctionnalités
4.3
Simplicité d'utilisation
4.3
Support client
4.4
85% des utilisateurs recommandent cette application
Erika B.

So happy we chose WellnessLiving over MINDBODY!

My overall experience has been GREAT! It is so user friendly, and has so many awesome customizations. SO EASY TO USE!


Traduire avec Google Translate
Mila B.

So happy I switched to WL

I’m very happy of using wl for my studio. It’s very user friendly both for the staff and the clients.


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Clif G.

Why a High Review of Wellness Living

Overall, I am extremely pleased with Wellness Living. They do a great job working with those that use their software. They know who is paying their bills. Our success means Wellness Living will be successful. They really look for ways to make me more successful and profitable.


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Jacquie B.

customer service is excellent

See above


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Susan S.

Customer Service 2nd to none

My overall experience with Wellness Living is big time positive. They actually care about you and want to do a good job. I'm so appreciative because it got to the point where MindBody didn't care at all. They just wanted your money and that was it. Maybe it was because I was a small fish in a big pond and I was expendable. I don't know. However, Wellness Living is the exact opposite. They run their business right and I'm glad to be a part of it. They make my life easier. The software is so easy and intuitive to use that we were up and running full speed upon transition.


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Erika B.
Secteur d'activité: Santé, bien-être et fitness
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

So happy we chose WellnessLiving over MINDBODY!

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 26/09/2019
Provenance de l'avis : Capterra

My overall experience has been GREAT! It is so user friendly, and has so many awesome customizations. SO EASY TO USE!

Avantages

This software is what I wish I had for the past 5 years. The previous studio I had managed used MINDBODY, and it was the biggest headache of my job. WellnessLiving's software is beyond user friendly, and the support staff is phenomenal. They not only guide you to find the answers you are looking for, but they are patient and kind while doing it. With being in a brand new barre studio, this is EXACTLY what we were looking for. The customers absolutely love the software. It's so easy for them to book their classes, and purchase packages. I have had several customers come in and say they wished it was so easy to navigate for every studio. I asked curiously to see what the app was called that gave them so many issues, and of course it was MINDBODY! WellnessLiving has defiantly eased my mind, I couldn't be happier!

Inconvénients

I honestly can't think of any, I only wish I would have found WellnessLiving first in my previous studio!

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Réponse de WellnessLiving Systems

Thank you so much for your incredible review! We are so happy that our all-in-one management solution is fulfilling all your needs and that our software is the alternative you have been waiting for. We always strive to be the best in the industry so it's great to hear that your studio's operations are running so smoothly, and your clients are finding the software so user-friendly! WellnessLiving is extremely customer focused, so it is our pleasure to help you navigate the system and guide you during this new process. We love setting our studio owners up for success! We are constantly improving our platform, so stay tuned for new features and customizations! Thank you so much for choosing WellnessLiving!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Mila B.
Secteur d'activité: Santé, bien-être et fitness
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

So happy I switched to WL

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 17/09/2019
Provenance de l'avis : Capterra

I’m very happy of using wl for my studio. It’s very user friendly both for the staff and the clients.

Avantages

I love this software, it’s easy to use, it’s has all the features that my business needs and more and the customer service is always very responsive. I also love the promise of never increasing fees!

Inconvénients

Software updates aren’t alerted in advance

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Réponse de WellnessLiving Systems

Hi Mila,
Thank you so much for your kind words! At WellnessLiving, we always work hard to ensure that our software is very user friendly, so we are pleased to hear that your staff and clients are both enjoying it. Our customer service team always does its best to be available and provide solutions to all our clients, day or night, so thank you so much for recognizing their efforts! WellnessLiving strives to give business owners such as yourself an affordable option to help run their establishments and grow to their full potential. We are so happy to hear that you are enjoying the software! Thank you for choosing WellnessLiving.
-Blake M. (WellnessLiving Customer Advocate)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Clif G.
Secteur d'activité: Santé, bien-être et fitness
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Why a High Review of Wellness Living

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 13/09/2019
Provenance de l'avis : GetApp

Overall, I am extremely pleased with Wellness Living. They do a great job working with those that use their software. They know who is paying their bills. Our success means Wellness Living will be successful. They really look for ways to make me more successful and profitable.

Avantages

As the owner of 3 Yoga Studios and used 4 different software packages to manage my businesses. Once I got use to the ways to use Wellness Living, I noticed all of the ways the designers have made moving between forms, client information, classes, and much more; I have to rate it the best that I've used.

The biggest value is the Tech Support. They are all friendly, patient, and well versed on the software. I have raised a couple of interesting questions and if they felt they did not have the correct answer, they asked for input from their team. I've called at a busy time, left a incomplete message, only to receive a call to insure that I was helped.

Lastly, each time an Update comes out, it DOES improve my ability to manage my businesses.

Inconvénients

The only option that I have asked for was a tool / solution to manage Substitutes for Classes. I have only found one supplier do it well.

Wellness Living provides a easy system to send in requests for improvements. I have raised this with them. I sense that they will have a solution out soon.

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Réponse de WellnessLiving Systems

Hi Clif,
Thank you so much for your review! WellnessLiving strives to be the best all in one management solution for business owners such as yourself. We have built our software based on the suggestions received from our customers, so we are happy to hear that our system is so user-friendly and that you found all the various features helpful to your business. We are proud that we have won your heart! Our support team strives to deliver solutions to all customers regardless of how complex their issues may be. We are here to ensure that your needs are met, no matter the time of day. We are always working to improve our software, and are glad to know that our efforts are helping you manage your business. Our community forum is now in beta, so please feel free to leave any comments or suggestions on this new platform. We can't wait to hear more of your great ideas! You couldn't have said it better: Your success is our success!
Jenny P. (WellnessLiving Customer Advocate)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Jacquie B.
Secteur d'activité: Santé, bien-être et fitness
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

customer service is excellent

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 18/08/2019
Provenance de l'avis : SoftwareAdvice

See above

Avantages

Very committed to customer service, whenever I have a question, they are there to help...I attended the CanFItPro conference this past weekend and checked out the Wellness Living booth at the tradeshow and was pleasantly surprised to be greeted by Avital, my onboarding specialist...she actually remembered me a year later! Can't say enough about how helpful this team is! I have also been impressed by the numerous functions such as the Transformation Log and in-house challenges made possible through the app. My members love it to reserve and sign in to classes and find it easy to use.

Inconvénients

Not as intuitive as I would have liked, but I'm not super tech savvy. The online tutorials and customer support make up for this!

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Réponse de WellnessLiving Systems

Hi Jacquie!
Thanks so much for taking the time to leave your review. Our teams do everything possible to always ensure that your customer service experience is as close to perfect as possible, which is why you can always trust that we will be there for you. We are so happy to hear that you had such an awesome experience with Avital. We have worked hard to provide you with the tools you need to run your business, so it is great to hear that you have found such success with our apps, transformation log, client features, scheduling, and everything else. We are always here to help you with anything you might need, so never hesitate to get in touch for some additional help setting things up or getting things running. Thank you for choosing WellnessLiving!
-Blake M. (WellnessLiving Customer Advocate)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Susan S.
Secteur d'activité: Santé, bien-être et fitness
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Customer Service 2nd to none

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 30/07/2019
Provenance de l'avis : Capterra

My overall experience with Wellness Living is big time positive. They actually care about you and want to do a good job. I'm so appreciative because it got to the point where MindBody didn't care at all. They just wanted your money and that was it. Maybe it was because I was a small fish in a big pond and I was expendable. I don't know. However, Wellness Living is the exact opposite. They run their business right and I'm glad to be a part of it. They make my life easier. The software is so easy and intuitive to use that we were up and running full speed upon transition.

Avantages

The intuitive nature of the software is really nice. It makes sense. I'm still trying to deprogram myself from the complicated nature of MindBodyOnline and not automatically assume things are going to be difficult.

When you do have a question during your learning curve or implementation of new things, you simply call or send and email to customer support and they send screen shots and detailed descriptions to help. There's also a Help Suite you can use to look up any particular situation.

The features are awesome and the price point for all it is capable of is fantastic.

Inconvénients

I can't think of anything that I don't like. I'm still in my learning curve from switching from MindBodyOnline and anything that I don't understand is from my lack of knowledge of the software. It's getting easier and easier each day as you learn more when certain situations arise. There have been a couple bugs to work out as I had many many many years of data with MindBody to transfer over.

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Réponse de WellnessLiving Systems

Hi Susan!
Thank you so much for leaving your review. At WellnessLiving, we are passionate about providing businesses like yours with the easiest to use software so that you can focus on your clients while we worry about the more technical aspects of your business operations. We are ecstatic to hear that you have learned to use WellnessLiving so quickly and easily, and that you have gotten such great use of our help resources. We are proud to be a part of your business and are so glad that you decided to make the switch. Thanks for choosing WellnessLiving!
-Natasha B. (WellnessLiving Customer Advocate)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
8.9/10
Based on 164 user ratings
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

WellnessLiving - Prix

WellnessLiving - Prix

À partir de
39,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4.3/5
Based on 164 user ratings
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

WellnessLiving - Fonctionnalités

WellnessLiving - Fonctionnalités

Base de données de clients
Facturation
Facturation récurrente
Gestion des calendriers
Gestion des inscriptions
Gestion des présences
Intégration de sites web
Notifications automatiques
Paiements électroniques
Planification automatisée
Planification des cours
Planification des événements
Point de vente
Portail client
Rappels
Rapports et statistiques
Suivi des présences
Tableau de bord d'activités
Traitement des cartes de crédit
Facturation automatisée
Fonctionnalités
4.3/5
Based on 164 user ratings
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

WellnessLiving - FAQ

WellnessLiving - FAQ

Voici quelques-unes des questions fréquentes sur WellnessLiving.

Q. Quels sont les types de licence disponibles pour WellnessLiving ?

Types de licences disponibles pour WellnessLiving :

À partir de: 39,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Non disponible

Q. Quelles sont les principales fonctionnalités du logiciel WellnessLiving ?

Nous n'avons pas d'informations sur les fonctionnalités de WellnessLiving.

Q. Qui utilise WellnessLiving ?

Utilisateurs habituels du logiciel WellnessLiving :

Grandes entreprises, Entreprises de taille moyenne, PME

Q. Dans quelles langues WellnessLiving est-il disponible ?

Langues dans lesquelles WellnessLiving est disponible :

anglais

Q. Quels sont les types de licence disponibles pour WellnessLiving ?

Types de licences disponibles pour WellnessLiving:

Abonnement

Q. WellnessLiving prend-il en charge les appareils mobiles ?

Appareils pris en charge par WellnessLiving :

Android, iPhone, iPad

Q. Avec quelles applications WellnessLiving peut-il s'intégrer ?

Applications s'intégrant à WellnessLiving :

Constant Contact, Facebook, Google Calendar, Google Maps, Mailchimp, QuickBooks Online, Wordpress

Q. Quelles sont les ressources d'aide disponibles pour WellnessLiving ?

Ressources d'aide disponibles pour WellnessLiving :

Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo