WellnessLiving

Gestion d'entreprise pour le secteur de la santé et du bien-être

4,4 /5 (186 avis) Donnez votre avis !

WellnessLiving - Présentation

Description du logiciel WellnessLiving

WellnessLiving est une solution de réservation, de planification des ressources, de génération de leads et de reporting en ligne tout-en-un pour les entreprises axées sur la santé et le bien-être. Conçu pour les établissements de bien-être, y compris les studios de yoga, les spas, les salons de coiffure, les salles de fitness, les studios de Pilates et les clubs de danse, WellnessLiving fournit les outils dont les utilisateurs ont besoin pour gérer leurs tâches professionnelles quotidiennes, les employés, les adhésions, les ventes, les opérations de marketing, etc.

L'expérience client frontale permet aux clients de réserver des cours ou des traitements en ligne via les applications mobiles natives Android et iOS, Facebook ou directement via la liste de répertoires WellnessLiving.com générée automatiquement. Les clients peuvent utiliser l'application mobile WellnessLiving pour prendre rendez-vous, payer des services et rédiger des avis, ainsi que partager leur expérience sur Facebook. Une fois les réservations effectuées, des notifications et des confirmations sont automatiquement envoyées aux clients et au personnel par SMS ou par e-mail et la communication post-réservation est facilitée par la fonctionnalité SMS.

À partir du backend WellnessLiving, les employés et la direction peuvent gérer les horaires des cours ou des événements en synchronisant les données sur toutes les plateformes afin qu'ils soient toujours à jour. Les utilisateurs peuvent créer leur boutique en ligne à l'aide de l'assistant WellnessLiving et commencer à vendre en ligne instantanément grâce à une fonctionnalité de point de vente qui facilite le traitement des cartes de crédit, les paiements récurrents et les fins d'adhésion automatiques. Les employeurs peuvent également utiliser des outils de gestion du personnel pour planifier les quarts de travail, gérer les salaires, suivre les performances des employés, calculer la rémunération, etc.

WellnessLiving - Présentation

Prix

À partir de
59,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

WellnessLiving - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Canada, États-Unis
Langues
anglais

Captures d'écran

Capture d'écran pour WellnessLiving : Client profiles are available to staff members with important details, contact information, schedule, and recent activity
Capture d'écran pour WellnessLiving : Client profiles are available to staff members with important details, contact information, schedule, and recent activity Capture d'écran pour WellnessLiving : Customizable sales reports give businesses an overview of their performance Capture d'écran pour WellnessLiving : The store and POS feature allows customers to make purchases themselves or in-store with a staff member Capture d'écran pour WellnessLiving : Businesses can view the studio schedule and create, modify or cancel classes or events from the employee portal Capture d'écran pour WellnessLiving : Clients can make bookings through the Android and iOS mobile apps Capture d'écran pour WellnessLiving : The mobile apps include a studio locator with staff details and Google maps integration to find nearby studios Capture d'écran pour WellnessLiving : Clients can book classes from the mobile app using the online schedule Capture d'écran pour WellnessLiving : Clients can access their member account from their phone with scan check-in and alerts Capture d'écran pour WellnessLiving : Gamification incentivizes customers to make purchases or bookings

WellnessLiving - Avis

WellnessLiving - Avis

Note globale
4,4
/
5
Excellent
134

Très bien
23

Moyen
12

Médiocre
6

Mauvais
11

Rapport qualité-prix
4,3
Fonctionnalités
4,3
Simplicité d'utilisation
4,3
Support client
4,5
84% des utilisateurs recommandent cette application
Susan S.

Customer Service 2nd to none

My overall experience with Wellness Living is big time positive. They actually care about you and want to do a good job. I'm so appreciative because it got to the point where MindBody didn't care at all. They just wanted your money and that was it. Maybe it was because I was a small fish in a big pond and I was expendable. I don't know. However, Wellness Living is the exact opposite. They run their business right and I'm glad to be a part of it. They make my life easier. The software is so easy and intuitive to use that we were up and running full speed upon transition.


Traduire avec Google Translate
Jennifer B.

AMAZING Support Staff

I wanted to reach out and hope this is the best way to sing the praises of [SENSITIVE CONTENT HIDDEN]. This is an employee that has truly gone above and beyond to help me and my fitness studio these past 2 weeks.

I had to go in for a deviated septum surgery on May 21st. As I was waiting in the preop room, I began getting a number of email notifications on my cell that clients were having trouble signing up for classes for our reopening on June 1st. The issue had to do with their accounts being placed on hold due to Covid closures. I did not have access to my computer and knew I'd be down for a day or two with pain meds, etc so I sent out an email request for help to the WL support email address. I am beyond happy I received a reply from [SENSITIVE CONTENT HIDDEN] not just for her help in fixing this issue...but because of what follows.

My surgery itself was fine but the recovery was far from routine. I am much better now but had breathing issues, medication allergies and a number of other unforeseen issues that literally rendered me unable to run my business. As I do not have a manager or other staffers, my daughter [SENSITIVE CONTENT HIDDEN] who is 19 had to suddenly try to navigate client emails and a software site she had no knowledge of. She of course was overwhelmed and I directed her at one point to respond to [SENSITIVE CONTENT HIDDEN] reply asking her for help as I was down for the count.

I have gone back and reread all of the correspondence between [SENSITIVE CONTENT HIDDEN] and let me say that I am nothing short of grateful for the


Traduire avec Google Translate
Utilisateur vérifié

Great software with some glitches

We use this system because it is so much less expensive than mind body, but it has its drawbacks.


Traduire avec Google Translate
Morgan W.

Superb software & amazing customer service!

Superb customer service and support right from the implementation and transfer from our previous software through to ongoing support.


Traduire avec Google Translate
Clif G.

Why a High Review of Wellness Living

Overall, I am extremely pleased with Wellness Living. They do a great job working with those that use their software. They know who is paying their bills. Our success means Wellness Living will be successful. They really look for ways to make me more successful and profitable.


Traduire avec Google Translate
Susan S.
Secteur d'activité: Santé, bien-être et fitness
Taille de l'entreprise: 2-10 employés
Traduire en français

Customer Service 2nd to none

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 30/07/2019
Provenance de l'avis : Capterra

My overall experience with Wellness Living is big time positive. They actually care about you and want to do a good job. I'm so appreciative because it got to the point where MindBody didn't care at all. They just wanted your money and that was it. Maybe it was because I was a small fish in a big pond and I was expendable. I don't know. However, Wellness Living is the exact opposite. They run their business right and I'm glad to be a part of it. They make my life easier. The software is so easy and intuitive to use that we were up and running full speed upon transition.

Avantages

The intuitive nature of the software is really nice. It makes sense. I'm still trying to deprogram myself from the complicated nature of MindBodyOnline and not automatically assume things are going to be difficult.

When you do have a question during your learning curve or implementation of new things, you simply call or send and email to customer support and they send screen shots and detailed descriptions to help. There's also a Help Suite you can use to look up any particular situation.

The features are awesome and the price point for all it is capable of is fantastic.

Inconvénients

I can't think of anything that I don't like. I'm still in my learning curve from switching from MindBodyOnline and anything that I don't understand is from my lack of knowledge of the software. It's getting easier and easier each day as you learn more when certain situations arise. There have been a couple bugs to work out as I had many many many years of data with MindBody to transfer over.

Traduire en français

Réponse de WellnessLiving Systems

Hi Susan!
Thank you so much for leaving your review. At WellnessLiving, we are passionate about providing businesses like yours with the easiest to use software so that you can focus on your clients while we worry about the more technical aspects of your business operations. We are ecstatic to hear that you have learned to use WellnessLiving so quickly and easily, and that you have gotten such great use of our help resources. We are proud to be a part of your business and are so glad that you decided to make the switch. Thanks for choosing WellnessLiving!
-Natasha B. (WellnessLiving Customer Advocate)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Jennifer B.
Secteur d'activité: Santé, bien-être et fitness
Taille de l'entreprise: Auto-entrepreneur
Traduire en français

AMAZING Support Staff

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 01/06/2020
Provenance de l'avis : Capterra

I wanted to reach out and hope this is the best way to sing the praises of [SENSITIVE CONTENT HIDDEN]. This is an employee that has truly gone above and beyond to help me and my fitness studio these past 2 weeks.

I had to go in for a deviated septum surgery on May 21st. As I was waiting in the preop room, I began getting a number of email notifications on my cell that clients were having trouble signing up for classes for our reopening on June 1st. The issue had to do with their accounts being placed on hold due to Covid closures. I did not have access to my computer and knew I'd be down for a day or two with pain meds, etc so I sent out an email request for help to the WL support email address. I am beyond happy I received a reply from [SENSITIVE CONTENT HIDDEN] not just for her help in fixing this issue...but because of what follows.

My surgery itself was fine but the recovery was far from routine. I am much better now but had breathing issues, medication allergies and a number of other unforeseen issues that literally rendered me unable to run my business. As I do not have a manager or other staffers, my daughter [SENSITIVE CONTENT HIDDEN] who is 19 had to suddenly try to navigate client emails and a software site she had no knowledge of. She of course was overwhelmed and I directed her at one point to respond to [SENSITIVE CONTENT HIDDEN] reply asking her for help as I was down for the count.

I have gone back and reread all of the correspondence between [SENSITIVE CONTENT HIDDEN] and let me say that I am nothing short of grateful for the

Avantages

Easy to navigate and clients found the transition EASY!

Inconvénients

None. I can not say anything bad about this .

Traduire en français

Réponse de WellnessLiving Systems

Hey Jennifer,

Thanks for leaving such an amazing review! First and foremost, we're happy to hear your surgery went well. Life can be challenging, but it's important to have supportive people by your side. Our customers are our top priority, and when you needed us the most, we stepped up, so you were able to reopen your studio as planned! As you grow your business through this difficult time, we'll be there for you! It's moments like these, you can definitely see how much we're committed to small business owners like you. Again, we're glad to hear you're healthy, and remember, we're there for you! Thank you for choosing WellnessLiving!

- David R. (WellnessLiving Customer Advocate)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Utilisateur vérifié
Secteur d'activité: Santé, bien-être et fitness
Taille de l'entreprise: 2-10 employés
Traduire en français

Great software with some glitches

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 18/12/2019
Provenance de l'avis : Capterra

We use this system because it is so much less expensive than mind body, but it has its drawbacks.

Avantages

We like the user app and the interface when working through our browser. The app is studio specific so users are only shown our Products and services.

Inconvénients

The software glitches occasionally making it difficult for staff and members to access the schedule which is a huge problem. The app also lacks some important features and override permissions

Traduire en français

Réponse de WellnessLiving Systems

Hello,

Thank you so much for taking the time to leave a review. WellnessLiving strives to be the ultimate software solution to help you achieve all your business goals, so we're glad that you're enjoying our user app and interface! We're sorry to hear that you're not experiencing our usual level of speed and performance, but rest assured we are always working to optimize our platform. New features and requests are implemented based on customer demand, so be sure to check out our Community Forum and post your request so that other users can upvote your innovative ideas. WellnessLiving was built on the suggestions of customers like you, so we love to hear all your thoughts! Thank you so much for choosing WellnessLiving!

-Blake M. (WellnessLiving Customer Advocate)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Morgan W.
Secteur d'activité: Sports
Taille de l'entreprise: 2-10 employés
Traduire en français

Superb software & amazing customer service!

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 19/05/2020
Provenance de l'avis : Capterra

Superb customer service and support right from the implementation and transfer from our previous software through to ongoing support.

Avantages

The system is easy to use for both our staff and clients! Also the keep making it better and better! The latest Zoom integration is just amazing!

Inconvénients

Nothing there have been no issues. We are more than happy.

Traduire en français

Réponse de WellnessLiving Systems

Hey Morgan,

Thank you for the amazing review we absolutely love hearing you've been enjoying our new Zoom integration! We know how important it is to bring online classes and appointments to your clients, so we stepped up with our latest integration. We're thrilled that customers like you can run your online business with ease! At WellnessLiving, it is important that we deliver exactly what businesses need in an all-in-one software. From our high-end customer support team to our affordable pricing, we do everything we can to help every customer thrive in their business! Again, we're grateful for your review. Our platform is all about streamlining your business for you, your staff, and clients, and we couldn't be happier to help with your transition online! Thank you for choosing WellnessLiving!

- Blake M. (WellnessLiving Customer Advocate)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Clif G.
Secteur d'activité: Santé, bien-être et fitness
Taille de l'entreprise: 2-10 employés
Traduire en français

Why a High Review of Wellness Living

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 13/09/2019
Provenance de l'avis : GetApp

Overall, I am extremely pleased with Wellness Living. They do a great job working with those that use their software. They know who is paying their bills. Our success means Wellness Living will be successful. They really look for ways to make me more successful and profitable.

Avantages

As the owner of 3 Yoga Studios and used 4 different software packages to manage my businesses. Once I got use to the ways to use Wellness Living, I noticed all of the ways the designers have made moving between forms, client information, classes, and much more; I have to rate it the best that I've used.

The biggest value is the Tech Support. They are all friendly, patient, and well versed on the software. I have raised a couple of interesting questions and if they felt they did not have the correct answer, they asked for input from their team. I've called at a busy time, left a incomplete message, only to receive a call to insure that I was helped.

Lastly, each time an Update comes out, it DOES improve my ability to manage my businesses.

Inconvénients

The only option that I have asked for was a tool / solution to manage Substitutes for Classes. I have only found one supplier do it well.

Wellness Living provides a easy system to send in requests for improvements. I have raised this with them. I sense that they will have a solution out soon.

Traduire en français

Réponse de WellnessLiving Systems

Hi Clif,
Thank you so much for your review! WellnessLiving strives to be the best all in one management solution for business owners such as yourself. We have built our software based on the suggestions received from our customers, so we are happy to hear that our system is so user-friendly and that you found all the various features helpful to your business. We are proud that we have won your heart! Our support team strives to deliver solutions to all customers regardless of how complex their issues may be. We are here to ensure that your needs are met, no matter the time of day. We are always working to improve our software, and are glad to know that our efforts are helping you manage your business. Our community forum is now in beta, so please feel free to leave any comments or suggestions on this new platform. We can't wait to hear more of your great ideas! You couldn't have said it better: Your success is our success!
Jenny P. (WellnessLiving Customer Advocate)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
8,8/10
Basé sur 186 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

WellnessLiving - Prix

WellnessLiving - Prix

À partir de
59,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,3/5
Basé sur 186 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

WellnessLiving - Fonctionnalités

WellnessLiving - Fonctionnalités

Base de données de clients
Facturation
Facturation automatisée
Facturation récurrente
Gestion des calendriers
Gestion des inscriptions
Gestion des présences
Intégration de sites web
Notifications automatiques
Paiements électroniques
Planification automatisée
Planification des cours
Planification des événements
Point de vente
Portail client
Rappels
Rapports et statistiques
Suivi des présences
Tableau de bord d'activités
Traitement des cartes de crédit
Fonctionnalités
4,3/5
Basé sur 186 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

WellnessLiving - FAQ

WellnessLiving - FAQ

Voici quelques-unes des questions fréquentes sur WellnessLiving.

Q. Quels sont les types de licence disponibles pour WellnessLiving ?

Types de licences disponibles pour WellnessLiving :

À partir de: 59,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Non disponible

Q. Quelles sont les principales fonctionnalités du logiciel WellnessLiving ?

Nous n'avons pas d'informations sur les fonctionnalités de WellnessLiving.

Q. Qui utilise WellnessLiving ?

Utilisateurs habituels du logiciel WellnessLiving :

Grandes entreprises, Entreprises de taille moyenne, PME

Q. Dans quelles langues WellnessLiving est-il disponible ?

Langues dans lesquelles WellnessLiving est disponible :

anglais

Q. Quels sont les types de licence disponibles pour WellnessLiving ?

Types de licences disponibles pour WellnessLiving:

Abonnement

Q. WellnessLiving prend-il en charge les appareils mobiles ?

Appareils pris en charge par WellnessLiving :

Android, iPhone, iPad

Q. Avec quelles applications WellnessLiving peut-il s'intégrer ?

Applications s'intégrant à WellnessLiving :

Constant Contact, Facebook, Google Calendar, Google Maps, Mailchimp, QuickBooks Online, Wordpress

Q. Quelles sont les ressources d'aide disponibles pour WellnessLiving ?

Ressources d'aide disponibles pour WellnessLiving :

Support téléphonique, Support en ligne, Base de connaissances, Tutoriels vidéo