WellnessLiving

Gestion d'entreprise pour le secteur de la santé et du bien-être

En savoir plus sur WellnessLiving

WellnessLiving est une solution de réservation, de planification des ressources, de génération de leads et de reporting en ligne tout-en-un pour les entreprises axées sur la santé et le bien-être. Conçu pour les établissements de bien-être, y compris les studios de yoga, les spas, les salons de coiffure, les salles de fitness, les studios de Pilates et les clubs de danse, WellnessLiving fournit les outils dont les utilisateurs ont besoin pour gérer leurs tâches professionnelles quotidiennes, les employés, les adhésions, les ventes, les opérations de marketing, etc.

L'expérience client frontale permet aux clients de réserver des cours ou des traitements en ligne via les applications mobiles natives Android et iOS, Facebook ou directement via la liste de répertoires WellnessLiving.com générée automatiquement. Les clients peuvent utiliser l'application mobile WellnessLiving pour prendre rendez-vous, payer des services et rédiger des avis, ainsi que partager leur expérience sur Facebook. Une fois les réservations effectuées, des notifications et des confirmations sont automatiquement envoyées aux clients et au personnel par SMS ou par e-mail et la communication post-réservation est facilitée par la fonctionnalité SMS.

À partir du backend WellnessLiving, les employés et la direction peuvent gérer les horaires des cours ou des événements en synchronisant les données sur toutes les plateformes afin qu'ils soient toujours à jour. Les utilisateurs peuvent créer leur boutique en ligne à l'aide de l'assistant WellnessLiving et commencer à vendre en ligne instantanément grâce à une fonctionnalité de point de vente qui facilite le traitement des cartes de crédit, les paiements récurrents et les fins d'adhésion automatiques. Les employeurs peuvent également utiliser des outils de gestion du personnel pour planifier les quarts de travail, gérer les salaires, suivre les performances des employés, calculer la rémunération, etc.

Options de tarification dès :

59,00 $US/mois

  • Essai gratuit
  • Abonnement

Appareils

Pour quelle entreprise ?

TPE PME GE

Disponible dans les pays suivants

États-Unis, Canada

Langues

anglais

Options de tarification dès :

59,00 $US/mois

  • Essai gratuit
  • Abonnement

Images

Businesses can view the studio schedule and create, modify or cancel classes or events from the employee portal
The store and POS feature allows customers to make purchases themselves or in-store with a staff member
Customizable sales reports give businesses an overview of their performance
Client profiles are available to staff members with important details, contact information, schedule, and recent activity
Clients can make bookings through the Android and iOS mobile apps
The mobile apps include a studio locator with staff details and Google maps integration to find nearby studios
Clients can book classes from the mobile app using the online schedule
Clients can access their member account from their phone with scan check-in and alerts
Gamification incentivizes customers to make purchases or bookings
En voir 10 de plus
Capture d'écran pour WellnessLiving : Businesses can view the studio schedule and create, modify or cancel classes or events from the employee portal Capture d'écran pour WellnessLiving : The store and POS feature allows customers to make purchases themselves or in-store with a staff member Capture d'écran pour WellnessLiving : Customizable sales reports give businesses an overview of their performance Capture d'écran pour WellnessLiving : Client profiles are available to staff members with important details, contact information, schedule, and recent activity Capture d'écran pour WellnessLiving : Clients can make bookings through the Android and iOS mobile apps Capture d'écran pour WellnessLiving : The mobile apps include a studio locator with staff details and Google maps integration to find nearby studios Capture d'écran pour WellnessLiving : Clients can book classes from the mobile app using the online schedule Capture d'écran pour WellnessLiving : Clients can access their member account from their phone with scan check-in and alerts Capture d'écran pour WellnessLiving : Gamification incentivizes customers to make purchases or bookings

Fonctionnalités

Nombre total de fonctionnalités pour WellnessLiving : 80

  • API
  • Base de données de clients
  • Calendrier des événements
  • Comptes clients
  • Comptes d'utilisateur multiples
  • Conformité HIPAA
  • Connexion sécurisée
  • Création de tableaux de bord
  • Emplacements multiples
  • Facturation
  • Facturation récurrente
  • Formulaires personnalisables
  • Gestion de la paie
  • Gestion des autorisations
  • Gestion des bons de commande
  • Gestion des calendriers
  • Gestion des clients
  • Gestion des commissions
  • Gestion des employés
  • Gestion des fichiers
  • Gestion des inscriptions
  • Gestion des modèles
  • Gestion des promotions
  • Gestion des présences
  • Gestion des rémunérations
  • Gestion des réservations
  • Gestion des stocks de la vente au détail
  • Gestion des évaluations
  • Historique des transactions
  • Importation de données
  • Importation et exportation de données
  • Intégration de sites web
  • Intégration de tiers
  • Intégration des SMS
  • Intégration des caisses
  • Intégration des cartes bancaires
  • Intégration des e-mails
  • Intégration des feuilles de paie
  • Intégration des médias sociaux
  • Lecture de codes-barres
  • Marquage
  • Modèles d'e-mails
  • Modèles personnalisables
  • Notifications automatiques
  • Paiements électroniques
  • Panier d'achat
  • Photos d'utilisateur
  • Planification automatisée
  • Planification des cours
  • Planification des événements
  • Point de vente
  • Portail client
  • Portail des employés
  • Portail employés
  • Profil des employés
  • Programmation des tâches
  • Programmes d'avantages
  • Rappels
  • Rapports en temps réel
  • Rapports et statistiques
  • Rapports personnalisables
  • Rapports planifiés
  • Rapports sur les ventes
  • Répondeurs automatiques
  • Réservation de chambres
  • Saisie de leads
  • Signature électronique
  • Stockage de documents
  • Suivi de l'inventaire
  • Suivi des e-mails
  • Suivi des packages
  • Suivi des présences
  • Suivi des références
  • Suivi des ventes
  • Suivi des événements
  • Suivi du temps des employés
  • Synchronisation du calendrier avec Google
  • Tableau de bord d'activités
  • Traitement des cartes de crédit
  • Tâches récurrentes

Alternatives

GymMaster

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Conçu pour les clubs de santé, GymMaster vous aide à gérer votre club de n'importe où avec un accès 24 h/24 et des...

Wellyx

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Alternative n° 2 à WellnessLiving
Wellyx is a business management solution designed to help fitness and wellness centers manage staff schedules,...

Virtuagym

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Alternative n° 3 à WellnessLiving
Virtuagym est une solution de fitness tout-en-un unique, faite sur mesure pour les entraîneurs personnels et les...

Glofox

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Le logiciel de gestion de salle de sport Glofox aide les propriétaires de salles de sport et de studios de fitness à se...

Avis

Note globale

4,4 /5
(219)
Rapport qualité-prix
4,4/5
Fonctionnalités
4,3/5
Simplicité d'utilisation
4,3/5
Support client
4,5/5

Vous avez déjà WellnessLiving ?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

Donnez votre avis !
Afficher 5 avis sur 219
Susan S.
Note globale
  • Secteur d'activité: Santé, bien-être et fitness
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Customer Service 2nd to none

Publié le 30/07/2019

My overall experience with Wellness Living is big time positive. They actually care about you and...

My overall experience with Wellness Living is big time positive. They actually care about you and want to do a good job. I'm so appreciative because it got to the point where MindBody didn't care at all. They just wanted your money and that was it. Maybe it was because I was a small fish in a big pond and I was expendable. I don't know. However, Wellness Living is the exact opposite. They run their business right and I'm glad to be a part of it. They make my life easier. The software is so easy and intuitive to use that we were up and running full speed upon transition.

Avantages

The intuitive nature of the software is really nice. It makes sense. I'm still trying to deprogram myself from the complicated nature of MindBodyOnline and not automatically assume things are going to be difficult.

When you do have a question during your learning curve or implementation of new things, you simply call or send and email to customer support and they send screen shots and detailed descriptions to help. There's also a Help Suite you can use to look up any particular situation.

The features are awesome and the price point for all it is capable of is fantastic.

Inconvénients

I can't think of anything that I don't like. I'm still in my learning curve from switching from MindBodyOnline and anything that I don't understand is from my lack of knowledge of the software. It's getting easier and easier each day as you learn more when certain situations arise. There have been a couple bugs to work out as I had many many many years of data with MindBody to transfer over.

Réponse de WellnessLiving Systems

Hi Susan!
Thank you so much for leaving your review. At WellnessLiving, we are passionate about providing businesses like yours with the easiest to use software so that you can focus on your clients while we worry about the more technical aspects of your business operations. We are ecstatic to hear that you have learned to use WellnessLiving so quickly and easily, and that you have gotten such great use of our help resources. We are proud to be a part of your business and are so glad that you decided to make the switch. Thanks for choosing WellnessLiving!
-Natasha B. (WellnessLiving Customer Advocate)

Joneil A.
Note globale
  • Secteur d'activité: Formation professionnelle et coaching
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great Studio Managements Software

Publié le 23/02/2021

I've been with WellnessLiving now for over a year, switching over from MindBody. The onboarding...

I've been with WellnessLiving now for over a year, switching over from MindBody. The onboarding process was easy. My clients didn't experience any problems during the switchover. With the money I saved, I was able to get a white label app, which my clients love using. 2020 was a really challenging year for my business because of the coronavirus, and I'm not sure I would have been able to afford staying open had it not been for the decision to switch just a few months before being shutdown.

Avantages

It's easy to use and intuitive. Lots of features and options to customize it for my needs. The company is always adding new features in response to feedback from its customers.

Inconvénients

Sometimes new features have unintended bugs that takes a few days to sort out.

Réponse de WellnessLiving Systems

Hi Joneil,

Thank you for amazing review! 'Easy' is the word we like to hear, because that's our objective: to make life easier for YOU when running your business! In Onboarding our specialists are there to make your migration a breeze and to help train you on the day-to-day features you'll be using. Fortunately that process usually doesn't take very long because we've made a special focus on keeping WellnessLiving very simple and easy-to-use, even for new users. We've always strived to serve you better than our competitors like MindBody, and this includes keeping prices low. It's really awesome to hear that you've found such significant cost savings on your subscription fees by making the switch. We appreciate your kind words and it reminds us of our purpose as a company. Thank you for choosing WellnessLiving!

Gregory G. (Customer Advocate)

Chi B.
Note globale
  • Secteur d'activité: Santé, bien-être et fitness
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

If you value your time, don't waste it with Wellness Living

Publié le 05/10/2020

UNEQUIVOCALBLY HORRENDOUS! I could go on and on about this because I cannot believe that they...

UNEQUIVOCALBLY HORRENDOUS! I could go on and on about this because I cannot believe that they charge customers for the use of their software. I feel like I'm paying to participate in a beta software launch. We discover new issues on a daily basis and since they can't fix it, the problems continue to compile. I've requested multiple times to speak to a manager and they are either not available or are not working that day. That's a pretty convenient way to deliver customer service. I'm not sure what version of the software all the people on here are raving about or they just decided to blacklist me and shoot me the lower grade version. All I know is that I value my time way too much to continue to waste anymore of it with these guys and their subpar and unprofessional operation. To top that off, when I finally lost my patience (and I offered them many opportunities to correct their flaws) and decided to cancel, the manager can now find time to meet me... and wanted to remind us that if we want to cancel, there is a cancellation fee. These guys never cease to amaze me.

Avantages

Being able to see everyone's calendar on one view.

Inconvénients

Extremely buggy software. They couldn't pay me to use it again. I've been using them for less than a year and not one day goes by where we don't spend at least a few hours a day on issues relating to their software. Hours and hours on the phone with their customer service agents, who are nice, but not as knowledgeable as they should be. Quite a few times, they offered solutions that caused greater problems and many times didn't even know the answers to my team's questions. (Yes, takes 3 people to deal with all these issues). If you are going to subscribe to their product, plan to hire someone full-time just for this.

Réponse de WellnessLiving Systems

Hey Chi,
We love every time our customers leave a review. It helps us improve as a company and build a better software. I reviewed our support center and we have not received any calls or support tickets from you. I also just spoke with your businesses dedicated onboarding specialist, and she has not heard your name come up during the training calls with your team. I'm not sure how involved you are in the day to day operations, but regardless please call me at 1-888-668-7728 or email Tyrone@wellnessliving.com.
I will personally show you how to check a client out with 3 clicks, as well as how to build a custom report with 4 clicks.

I feel your frustration, but don't worry I got your back. I just tried you and was greeted by your voicemail, as well sent you an email to book a call. When we connect, I will provide you with free training to make sure you know WellnessLiving like the back of your hand :)

- Tyrone M. (WellnessLiving Customer Advocate)

Rebecca H.
Note globale
  • Secteur d'activité: Formation professionnelle et coaching
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Switched from Mindbody, Happy!

Publié le 23/02/2021

Avantages

”I was very worried about the switch from Mindbody but it turned out not to be nearly as bad as I thought. I did have to help many of my students do initial login and download the app so they could see schedule and book/pay for classes, but once that was done, it has been seamless. The integration for zoom is useful, I was doing manual emails for this beforehand and manually adding to ClassPass which was time consuming. The automation is worth the 19$/month, and removes a huge headache from my daily to do list. Starting zoom session from the app made it much easier for my teachers as well.”

Inconvénients

There are no cons, it is good software, easy to use

Réponse de WellnessLiving Systems

Hey Rebecca,

Thank you for the excellent review! We know the migration is what businesses usually worry about most when considering the switch, and it's awesome that our Onboarding Team was able to keep the process simple and seamless for you. Even then, your experience with the client logins was a little less ideal than we'd like it to have been and we're glad you added this feedback. We're always looking for ways to improve and we are reviewing the account notes to learn more about how the migration went. It's great that you got into the automated feature set right away and started taking advantage of all the functionality we've built into WellnessLiving to save your business time and money. Our integration with Zoom is just one of the latest features we've recently added so you can effortlessly take your business virtual and maintain or even grow your revenues in the face of the global pandemic. Thanks again for the review!

Gregory G. (Customer Advocate)

Shalen C.
Note globale
  • Secteur d'activité: Sports
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Technical Department A+++

Publié le 18/02/2021

This company is amazing and is going to help me revolutionize our business! The onboarding process...

This company is amazing and is going to help me revolutionize our business! The onboarding process was seamless and the entire team was there for me every step of the way. The staff at Wellness Living are nothing short of excellent! From my very first sales call with [SENSITIVE CONTENT HIDDEN] to my onboardingn specialist [SENSITIVE CONTENT HIDDEN] both have been nice, knowledgable and helpful. What is more unbelievable is the customer service through the techincal department. I didn't realize I'd be getting such a supreme team package when I signed up, SO GLAD I DID! Sign up with Wellness Living, you WON'T REGRET IT!

Avantages

The format of the software is easy to navigate, use and is friendly to a non technical user. The costomer service team is unreal. Any problem anytime I can call and they are ready to assist. This alone makes the software purchase worthwhile.

Inconvénients

Like with any software there are occasional glitches. However, even with some small glitches sometimes, the technical department is ready to solve the problems and has done so in a timely way each time.

Réponse de WellnessLiving Systems

Hi Shalen,

Thank you for the terrific review! We're ecstatic that WellnessLiving has turned out to be the right platform for your business and it helps remind us of why we're here. WellnessLiving was founded by two Canadian business owners much like yourself who wanted a powerful software in a simple package that anyone could use to manage their business. From scheduling a service to checking out a client, we designed each process to be as simple as 1-2-3. On top of that we've built up a team of motivated people who care about your experience and are committed to your success with our software, from Sales to Onboarding to Customer Support. Every step of the way, we're there to support your business, and if you encounter an issue, our team members are always willing to go the extra mile to help you find a solution right away. Thanks again for the A+++ rating!

Gregory G. (Customer Advocate)

Afficher 5 avis sur 219 Lire tous les avis

WellnessLiving - FAQ

Voici quelques-unes des questions fréquentes sur WellnessLiving.

Types de licences disponibles pour WellnessLiving :

  • À partir de: 59,00 $US/mois
  • Type de licence: Abonnement
  • Essai gratuit: Non disponible

Nous n'avons pas d'informations sur les fonctionnalités de WellnessLiving.

Utilisateurs habituels du logiciel WellnessLiving :

PME, Grandes entreprises, Entreprises de taille moyenne

Langues dans lesquelles WellnessLiving est disponible :

anglais

Appareils pris en charge par WellnessLiving :

Android, iPhone, iPad

Applications s'intégrant à WellnessLiving :

Constant Contact, Facebook, Google Calendar, Google Maps, Mailchimp, QuickBooks Online, Wordpress

Ressources d'aide disponibles pour WellnessLiving :

Support téléphonique, Support en ligne, Base de connaissances, Tutoriels vidéo

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour WellnessLiving.