WellnessLiving

Hi Jennifer! Thank you so much for your kind review and for deciding to switch to WellnessLiving. We know how intimidating the process of changing software can be, which is why our team works so hard to make that transition easy on you. We also put a lot into ensuring that everything you need to run a fitness studio like yours is available in the program, so we are delighted to hear that you, your staff, and your clients have found such success with our features after only six months. Cheers to a great first year together!

Thank you for the amazing review Lisa. It's great to have the peace of mind knowing that your business software is easy to use for everyone on your staff and for your clients, even if they're not tech savvy. It's true that some of the other software platforms like Mindbody have a lot of the features we have, but the problem is that they're very complicated to use! You have to spend hours on end learning the ins and outs and then training your staff members. Then you have the same problem teaching your clients and helping them with their bookings and managing their accounts! WellnessLiving is a lot newer and specifically designed for ease-of-use, so that means less of your valuable time spent working on your software and more time with your business. I see you mentioned some challenges with appointments or special events and I am really interested in knowing how we can improve our software for your business. The reason I ask, is that for years now we've been building features into the software based on what our customers have been requesting and I'm wondering if this may be something we can help with too. There's no cost for this but we do it to help make our software better, which helps your business succeed and that helps us grow. Whenever you have a few minutes this week please head onto our Community Forum (adding a link below) or send us an email to support@wellnessliving.com and I'm really confident we can provide some solutions for you. Thanks for choosing WellnessLiving, Lisa!

Aiden P. (Customer Advocate)

https://community.wellnessliving.com/page/home/

Hey Chris,

Thank you for the amazing 5-star review. It's incredible to hear about your firsthand experience with Presence—our agency-style website design and management service. It's great to hear that our design team was a breeze to work with!

A lot goes into growing a fitness studio or gym, and your online presence sometimes gets overlooked. That's why we're so glad that Presence has become an integral part of your growth strategy. It's doing wonders for your search engine optimization (SEO) and helping you attract, convert, and retain more clients for the long term.

And, Chris, you'll be happy to know that we've made huge improvements to Presence recently, enhancing the design and user experience to make your website even more user-friendly. But that's not all—there's more to come! In the next few months, we'll be updating the functionality of Presence with features like Forms, FitVID on Demand, FitLIVE, and conversion-optimized booking flows. So, get ready for an even better experience ahead!

Switching to WellnessLiving and Presence was definitely a no-brainer, although it may have taken some time for you and your team to learn the software. But please know that we're here for you every step of the way. If you ever have any questions or need assistance, our Knowledge Base is a great resource to find answers and guidance. I've included the link for you here:

https://www.wellnessliving.com/knowledge-sharing/knowledge-base/

Thank you once again for choosing WellnessLiving. We're truly excited to be a part of your business's growth and online presence journey. If there's anything else we can do for you, please don't hesitate to reach out.

Aiden P. (Customer Advocate)