--- description: Plivo : qu'en pensent les utilisateurs ? Lisez les avis sur Plivo, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Plivo - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de sms marketing](/directory/1291/sms-marketing/software) > [Plivo](/software/109517/plivo) # Plivo Canonical: https://www.getapp.fr/software/109517/plivo Page : 1/5\ Suivant: [Page suivante](https://www.getapp.fr/software/109517/plivo?page=2) > Plivo est une plateforme API qui permet aux entreprises de développer des communications vocales et SMS globales dans des applications web ou mobiles sans nécessiter de contrats de service opérateur. > > Conclusion : 84 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 84 Avis | | Simplicité d’utilisation | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.2/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Plivo - **Pays**: San Francisco, É.-U. - **Entreprise fondée en**: 2011 ## Contexte commercial - **Prix à partir de**: 0,01 $US - **Type de licence**: (Version gratuite disponible) (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Inde, Mexique, Nouvelle-Zélande, Royaume-Uni, Singapour, États-Unis ## Fonctionnalités - API - Accès mobile - Audio/Video Conferencing - Automate d'appel - CTI (couplage téléphonie informatique) - Chat et messagerie - Codes courts - Collaboration entre plusieurs utilisateurs - Communication multicanal - Conférences téléphoniques - Contrôles/Permissions d'accès - Coupons mobiles - Enregistrement des appels - Envoi de SMS en masse - Gestion des centres d'appel - Gestion des contacts - Gestion des enquêtes et sondages - IVR - Identification de l'appelant - Jeux concours par SMS ## Intégrations (1 au total) - Salesforce Sales Cloud ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support 24/7 (réponse directe) ## Category - [Logiciels de sms marketing](https://www.getapp.fr/directory/1291/sms-marketing/software) ## Catégories connexes - [Logiciels de sms marketing](https://www.getapp.fr/directory/1291/sms-marketing/software) - [Logiciels de VoIP](https://www.getapp.fr/directory/107/voip/software) - [Logiciels de communications unifiées](https://www.getapp.fr/directory/599/unified-communications/software) - [Logiciels de contact client](https://www.getapp.fr/directory/593/contact-center/software) - [Logiciels de SVI (serveur vocal interactif)](https://www.getapp.fr/directory/289/ivr/software) ## Logiciels similaires 1. [JustCall](https://www.getapp.fr/software/2047760/justcall) — 4.1/5 (224 reviews) 2. [Squaretalk](https://www.getapp.fr/software/106691/squaretalk-matrix) — 4.9/5 (102 reviews) 3. [Bitrix24](https://www.getapp.fr/software/90602/bitrix24) — 4.2/5 (989 reviews) 4. [Twilio](https://www.getapp.fr/software/90610/twilio-communications-platform) — 4.4/5 (501 reviews) 5. [VirtualPBX](https://www.getapp.fr/software/1127/virtual-pbx) — 4.7/5 (37 reviews) ## Avis ### "Review from Meraki Solutions" — 4.0/5 > **Gustavo** | *21 août 2018* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: Is supported for our country (Perú), at least for messaging. > > **Inconvénients**: The documentation is not well explained to make advance developing > > We develop a module based in text messaging marketing for our ERP, and all the process takes about 1 mounts, so the software in fact is easy to integrate ----- ### "Great product but poor customer support" — 5.0/5 > **Shiv** | *4 juin 2022* | Services et technologies de l'information | Taux de recommandation : 5.0/10 > > **Avantages**: Easy to implement, we have been using the SMS feature since many years now. Works well for sending out a single SMS, customization of message and exceptional pricing. > > **Inconvénients**: Bulk SMS doesn't work right now and our customers are not happy. Trying to contact Plivo but the only means of contact is through a ticket. No phone or email to contact and we are at their mercy even after raising a critical outage ticket and not receiving any response. Overall, the customer support is really a grey area. > > Plivo and the ability to send out SMS messages has played a big role in our product. We are thinking of integrating the Plivo's SMS into many other verticals we have. Being able to send out bulk SMS is critical for our business but it's not been working. ----- ### "Disappointing. Better to stay with Twilio." — 1.0/5 > **Fabio** | *25 juillet 2023* | Services financiers | Taux de recommandation : 0.0/10 > > **Avantages**: The initial attraction to Plivo was the cost-effectiveness and simplicity of their interface. Their services were supposed to make our operations more efficient, but almost created a damage. We went back to Twilio. > > **Inconvénients**: The reliability of Plivo's services and their customer support were significant drawbacks. We experienced an unexpected account suspension, without any clear explanation. Our attempts to resolve the issue with their support team were met with delayed responses and a lack of helpfulness. It disrupted our operations and impacted our clients negatively. We were fully transparent about our usage, and yet, this issue arose, making Plivo no reliable choice for our business needs. > > My experience with Plivo has been extremely disappointing. As the owner of a tech company, I relied on Plivo's services for a significant part of my business operations. Unfortunately, our account was suspended without clear explanations, even though we had been completely transparent about our usage from the start.During this issue, I found their customer service to be lacking. Our requests for clarity and temporary access to resolve ongoing disruptions were met with delayed and unsatisfactory responses. This has caused considerable inconvenience to us and our clients.If you're considering a cloud communication platform, I would recommend looking at alternatives like Twilio. Twilio offers not only a robust network, but they also have a clear policy and a more helpful and responsive support team.In conclusion, it's critical to have a reliable service provider for your business. Regrettably, Plivo failed to meet this standard in my experience. Your business deserves better. Choose wisely. ----- ### "Excellent for startups" — 5.0/5 > **Jane** | *8 août 2017* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: We used Plivo for an online SMS chat. 1. Good performance. We've only seen downtime happen once, and we barely noticed it: a few text messages got delayed for about 10 seconds, and that was about it. 2. Low prices. We started with Plivo and a few other, more expensive, SMS providers. No difference in performance at all. Bottom line: low cost doesn't mean bad service. 3. Wide selection of phone numbers. Sometimes people want a specific combination of digits in their phone number (for example, when they want to spell a word). You can use regex in Plivo's phone number search, which make it faster, and in most cases we do find a phone number our client is likes. 4. Easy to use API. It took us a total of 2 hours to fully integrate Plivo into our application. From scratch. And, like any startup, we add new features all the time. Documentation is well-written, error codes make sense, delivery reports help debugging. > > **Inconvénients**: They blocked our account once - we were running a test script that was sending about 50 000 requests/hour. Never happened again since they called us, and verified the account. > > 1\. We pay about 50% less for the SMS provider services 2. With free inbound SMS we were able to automate our SMS surveys 3. Faster development and debugging with clear API and helper libraries ----- ### "Good and proper service" — 4.0/5 > **Utilisateur vérifié** | *17 août 2018* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: They have a simple platform with all the information at a single place, you can use the APIs easily and integrate it with your platform. > > **Inconvénients**: Can make reporting better and pricing also needs to be better for few countries ----- Page : 1/5\ Suivant: [Page suivante](https://www.getapp.fr/software/109517/plivo?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/109517/plivo) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées