Gestion et prise de rendez-vous, mobile, CRM et rappels automatisés4.7/5 (22 avis)
Solution facile à utiliser de gestion et réservations en ligne pour rendez-vous, groupes et classes. Incluant l'envoi automatisé de confirmation et rappel par courriel et texto, pour travailleurs autonomes et entreprises de services. Facile à ajouter à votre site web et page Facebook, et offrant une appli mobile, le paiement en ligne, la rétention des clients, des APIs, et intégrations avec d'autres solutions.
It changes my life, as I don't have to worry about the scheduling aspect anymore, and I don't waste my evenings on the phone to remind my customers about their appointment, as booxi automatically send reminders.
Since I started using booxi I saved a lot of time because before, as we are 9 members in the team, I sent all the emails by hand, one by one, I spent a lot of time on the phone, and so I had a lot of time spent managing appointments booking and managing the team's schedules. I switched from something totally manual to something where everything is automatically done,the emails are sent automatically and when I enter the name of a customer everything appears immediately: their number, their email address
In addition my customers know they can go on our website to book their appointment, even outside of our business hours, it's very simple for them. And they all told us that they like our system: they like being able to see directly the availabilities, the fact they don't need to create a user account, and therefore not having to remember a password.
Before I used to manage all this at home at night, now I don't have to do it anymore and I can enjoy my evenings with my family.
What I like the most about booxi are the reminder messages with all the information automatically send to all my customers, and being able to see, at a glance, all my client information for appointments of the day.
It would be great to be able to access the resources feature directly from the mobile app, which is only available from the web version today.
Appointments and client information are all in one place, on an easy to read interface. The integration with Lightspeed is so useful and incredible, and when I found out about that feature, I was immediately sold. Itemizing appointments (no show, cancelled, etc.) and the addition of client notes makes the experience so much more personable for our clients because all of the employees can communicate and educate themselves on the client. Building lasting relationships with clients is very important to us, and this software has already helped us secure new and returning clients, because of how easy everything is to use on both ends, on all types of devices.
The software is so incredibly easy to use, on all platforms, which is very important for my store. It's also very easy to integrate with whatever platform(s) that you need. Not only is it easy to use on my end, it's effortless for my clients. In this day and age, if technology isn't 100% easy to use, clients won't even bother trying to figure out how to book an appointment.
The fact that when you initially get it and are told about all of the features you will be getting, that's not always true. Some of the features that are advertised are available with your subscription, but they are not active on your account. And you don't learn that until clients start booking appointments, which is very frustrating. With that said, customer support is always a click away and they almost always get back within 15 minutes, which is unheard of in the customer support industry.
More time for myself and less time responding to messages :) This app is new, but it is very well programmed. Like anything , it's hard to make the "perfect" solution for everyone on the planet so I understand if they can't fulfill everyone's needs. As long as I see this company evolving and trying to give a good service , I will stay with them & recommend them to others. It is very practical & helpful so far . Thank you guys for thinking about doing this .
The simplicity, the service, layout, template, the colors , how fun it is to use it , the fact that you have a website with booxi that you can promote to your clients.
1) Waiting list : It seemed to me when I talked to one of the guys, that they were going to put in the "waiting list" option and when I asked them about it , they seemed to not really know which I was bummed out about. I would give this a 5 star if it wasn't for the lack of this option which would help me and my collegues.
2) I usually work shifts from 16:00 to 01:00 and it is weird because let's say I work on a Tuesday, then someone will have to book 12-01:00 for Wednesday. It makes an uncool layout that way or less "compartimentalised" . I know I had talked to someone about this and they said they would try to see what they could do about this but haven't heard about it yet.
3)No notifications so I have to open my Booxi app a couple times a day just to see if I have a new appointment request which isn't super practical.
I saved so much time, and even if I'm not a tech-savvy person I find booxi very easy to use!
I love the client files feature! Before using booxi I was using a paper calendar and paper for my customer records. Now I can access my client file from anywhere, at any time, and it's really easy to use. I don't have papers anymore!
In addition of the time I saved, what I also like about booxi is the feature that allows me to make a quick export of my client's list, with their contact information so I can easily send them news or promotions by email.
I would like to be able to associate a color to a service, so that I can see at a glance what services I offer during the day, without even have to read the name of the service in the calendar.
We use it everyday to ensure our pet grooming business runs smoothly and most of our clients book on-line which is great!
I like the automatic confirmation, auto reminder, professional appearance, ease for our customers to book online.
Software needs more reporting features, it is very basic in design, we have a pet grooming business and we have been asking for more personalized features, dogs name, being able to have one client account with multiple pets (most customers have more than one dog) very difficult to track and creates many duplicates. Cumbersome to get quick history records on the fly when you need it quickly.
Simplicité et facilité d'utilisation
Confirmation et rappel de rendez-vous automatisés
Site web automatisé
Support de multiple employés et emplacements
Disponible dans plusieurs langues
API disponible (prise de RDV + contenu)
Voici quelques-unes des questions fréquentes sur booxi Inc.
Types de licences disponibles pour booxi Inc :
À partir de: 20,00 $US/mois
Type de licence: Gratuit, Abonnement
version d'essai gratuite: Disponible
Fonctionnalités du logiciel booxi Inc :
Utilisateurs habituels du logiciel booxi Inc :
Auto-entrepreneurs, Entreprises de taille moyenne, Administration publique, PME
Langues dans lesquelles booxi Inc est disponible :
néerlandais, anglais, français, portugais, espagnol
Types de licences disponibles pour booxi Inc:
Appareils pris en charge par booxi Inc :
Applications s'intégrant à booxi Inc :
Facebook, GoDaddy, Jimdo, Lightspeed POS, Square Point of Sale, Stripe, Weebly, Wix, Wordpress
Ressources d'aide disponibles pour booxi Inc :
Support en ligne, Support téléphonique