--- description: Podium : qu'en pensent les utilisateurs ? Lisez les avis sur Podium, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Podium - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'e-réputation](/directory/873/reputation-management/software) > [Podium](/software/109297/podium) # Podium Canonical: https://www.getapp.fr/software/109297/podium Page : 1/22\ Suivant: [Page suivante](https://www.getapp.fr/software/109297/podium?page=2) > Podium est une plateforme de gestion des interactions utilisée pour la gestion de la réputation, la génération d'avis, la messagerie des clients sur n'importe quel canal. Avec Podium vous pouvez recueillir des commentaires, envoyer des SMS aux clients, obtenir des avis. > > Conclusion : 526 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 526 Avis | | Simplicité d’utilisation | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Podium ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol, français, portugais - **Pays disponibles**: Australie, Canada, États-Unis ## Fonctionnalités - API - Accès mobile - Alertes mobiles - Alertes/Notifications - Analyse prédictive - Analyse visuelle - Automatisation du marketing - Autoresponders - Base de données de clients - Base de données de contacts - CRM - Champs personnalisables - Chat et messagerie - Chat proactif - Communication multicanal - Communications par lot - Communications à la demande - Contrôles/Permissions d'accès - Demande d'avis - Enquêtes clients ## Intégrations (17 au total) - Agentforce Sales (formerly Salesforce Sales Cloud) - CDK - CDK CRM - CompanyCam - Connect CRM - FROG - FareHarbor - FieldEdge - Google Workspace - Housecall Pro - Instagram for Business - QuickBooks Online - SYVO - Seceon aiSecurity Score 360 - ServiceTitan ... et 2 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels d'e-réputation](https://www.getapp.fr/directory/873/reputation-management/software) ## Catégories connexes - [Logiciels d'e-réputation](https://www.getapp.fr/directory/873/reputation-management/software) - [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software) - [Logiciels CCM (Customer Communications Management)](https://www.getapp.fr/directory/1139/customer-communications-management/software) - [Logiciels de sms marketing](https://www.getapp.fr/directory/1291/sms-marketing/software) - [Logiciels de VoIP](https://www.getapp.fr/directory/107/voip/software) ## Logiciels similaires 1. [Klaviyo](https://www.getapp.fr/software/105931/klaviyo) — 4.6/5 (537 reviews) 2. [Twilio](https://www.getapp.fr/software/90610/twilio-communications-platform) — 4.4/5 (508 reviews) 3. [Text Request](https://www.getapp.fr/software/2051851/text-request) — 4.6/5 (1193 reviews) 4. [Omnisend](https://www.getapp.fr/software/112199/omnisend) — 4.7/5 (836 reviews) 5. [Mailchimp](https://www.getapp.fr/software/8268/mailchimp) — 4.5/5 (17679 reviews) ## Avis ### "A more complete view of your customers' opinions about your services." — 4.0/5 > **Isabella** | *7 novembre 2020* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: What I like the most about this software is that it allows to carry out all its functionalities from a single panel, which is one of the qualities that I like the most because we can carry out the work within this platform in an extremely easy, without adverse or disastrous complications, mentioning that it allows you to automatically track the reviews of the products you make, or the services offered by an organization, in order to respond very quickly, on the comments made by each of the registered users to the business platforms maintained by each of these establishments. > > **Inconvénients**: One of the most notable difficulties about this software is its price, mentioning that it is very broad and expensive when we address economic issues, this can be a significant problem, because most organizations, called small , they can't afford to pay these high monetary costs, not to mention that they should integrate better combined reports for the multiple customer locations they interact with frequently. > > We use this software to manage all the interactions that we carry out with each of the clients that we have at our disposal, both the powerful ones, with more daily purchases of the products we make, and the most loyal ones that in the same way carry out and request operations , of the services we offer, mentioning that this system allows us to track the comments that are made, on multiple different platforms, giving immediate notifications, to respond to the reviews directly, in a very fast way, and to offer a warm and surprising service. ----- ### "Great app, not great customer service" — 4.0/5 > **Jessica** | *5 décembre 2024* | Meubles | Taux de recommandation : 6.0/10 > > **Avantages**: How easy everything is to use. Getting client information as well as responding to their inquiries is a breeze > > **Inconvénients**: Not being able to contact a person with issues. Their website does not have a contact me phone number > > Great. As previously stated it is easy to use to great to have all the conversations in their own categories ----- ### "Steer clear - you cannot get your information out\!" — 2.0/5 > **Cate** | *3 novembre 2024* | Marketing et publicité | Taux de recommandation : 0.0/10 > > **Avantages**: It's very easy to use although the way that contacts are entered and default to being unsubscribed is weird and not very intuitive. > > **Inconvénients**: You can NOT get your contacts out. The only email marketing/CRM system that I've ever come across that does not allow users to export their own contacts. > > Podium integrates with other systems, but only to bring contacts into Podium, it won't syncronise. After trying several ways, I spoke to support who were very hedgy and finally admitted that they account holders can request an export of their data and Podium review the requests "on a case-by-case basis". So you may or may not be able to get your data out, but only if you request it. I'm appalled. ----- ### "Favorite Way to Send Payment links." — 4.0/5 > **Brendan** | *18 octobre 2024* | Vente au détail | Taux de recommandation : 8.0/10 > > **Avantages**: So easy to send secure payment links and send mass-messages. Checking payments at the end of the day is simple and easy. Refunding payments is a breeze. > > **Inconvénients**: There is no archive of photos that have been sent by customers. The search function is finnicky and often does not find what I am looking for. > > A very straightforward and easy POS device, simple and clean GUI, and an overall great way to message customers. ----- ### "office manager" — 4.0/5 > **Heather** | *14 octobre 2024* | Cabinets médicaux | Taux de recommandation : 8.0/10 > > **Avantages**: the simplicity of the Program was great. > > **Inconvénients**: I am not sure there was anything that I didn't dislike > > My experience with podium was positive. I didn't have any issues with the program while using it ----- Page : 1/22\ Suivant: [Page suivante](https://www.getapp.fr/software/109297/podium?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/109297/podium) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées