--- description: Podium : qu'en pensent les utilisateurs ? Lisez les avis sur Podium, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Podium - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'e-réputation](/directory/873/reputation-management/software) > [Podium](/software/109297/podium) # Podium Canonical: https://www.getapp.fr/software/109297/podium Page : 1/22\ Suivant: [Page suivante](https://www.getapp.fr/software/109297/podium?page=2) > Podium est une plateforme de gestion des interactions utilisée pour la gestion de la réputation, la génération d'avis, la messagerie des clients sur n'importe quel canal. Avec Podium vous pouvez recueillir des commentaires, envoyer des SMS aux clients, obtenir des avis. > > Conclusion : 526 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 526 Avis | | Simplicité d’utilisation | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Podium ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol, français, portugais - **Pays disponibles**: Australie, Canada, États-Unis ## Fonctionnalités - API - Accès mobile - Alertes mobiles - Alertes/Notifications - Analyse de texte - Analyse des campagnes - Analyse prédictive - Analyse visuelle - Application mobile - Automatisation du marketing - Autoresponders - Base de données de clients - Base de données de contacts - CRM - Carte de fidélité - Champs personnalisables - Chat et messagerie - Chat proactif - Client Communications - Collecte de données multicanal ## Intégrations (16 au total) - CDK - CDK CRM - CompanyCam - Connect CRM - FROG - FareHarbor - FieldEdge - Google Workspace - Housecall Pro - Instagram for Business - QuickBooks Online - SYVO - Seceon aiSecurity Score 360 - ServiceTitan - SmartDistributor ... et 1 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels d'e-réputation](https://www.getapp.fr/directory/873/reputation-management/software) ## Catégories connexes - [Logiciels d'e-réputation](https://www.getapp.fr/directory/873/reputation-management/software) - [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software) - [Logiciels CCM (Customer Communications Management)](https://www.getapp.fr/directory/1139/customer-communications-management/software) - [Logiciels de sms marketing](https://www.getapp.fr/directory/1291/sms-marketing/software) - [Logiciels de VoIP](https://www.getapp.fr/directory/107/voip/software) ## Logiciels similaires 1. 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[Messente](https://www.getapp.fr/software/130607/messente) — 4.7/5 (84 reviews) ## Avis ### "A more complete view of your customers' opinions about your services." — 4.0/5 > **Isabella** | *7 novembre 2020* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: What I like the most about this software is that it allows to carry out all its functionalities from a single panel, which is one of the qualities that I like the most because we can carry out the work within this platform in an extremely easy, without adverse or disastrous complications, mentioning that it allows you to automatically track the reviews of the products you make, or the services offered by an organization, in order to respond very quickly, on the comments made by each of the registered users to the business platforms maintained by each of these establishments. > > **Inconvénients**: One of the most notable difficulties about this software is its price, mentioning that it is very broad and expensive when we address economic issues, this can be a significant problem, because most organizations, called small , they can't afford to pay these high monetary costs, not to mention that they should integrate better combined reports for the multiple customer locations they interact with frequently. > > We use this software to manage all the interactions that we carry out with each of the clients that we have at our disposal, both the powerful ones, with more daily purchases of the products we make, and the most loyal ones that in the same way carry out and request operations , of the services we offer, mentioning that this system allows us to track the comments that are made, on multiple different platforms, giving immediate notifications, to respond to the reviews directly, in a very fast way, and to offer a warm and surprising service. ----- ### "Favorite Way to Send Payment links." — 4.0/5 > **Brendan** | *18 octobre 2024* | Vente au détail | Taux de recommandation : 8.0/10 > > **Avantages**: So easy to send secure payment links and send mass-messages. Checking payments at the end of the day is simple and easy. Refunding payments is a breeze. > > **Inconvénients**: There is no archive of photos that have been sent by customers. The search function is finnicky and often does not find what I am looking for. > > A very straightforward and easy POS device, simple and clean GUI, and an overall great way to message customers. ----- ### "Steer clear - you cannot get your information out\!" — 2.0/5 > **Cate** | *3 novembre 2024* | Marketing et publicité | Taux de recommandation : 0.0/10 > > **Avantages**: It's very easy to use although the way that contacts are entered and default to being unsubscribed is weird and not very intuitive. > > **Inconvénients**: You can NOT get your contacts out. The only email marketing/CRM system that I've ever come across that does not allow users to export their own contacts. > > Podium integrates with other systems, but only to bring contacts into Podium, it won't syncronise. After trying several ways, I spoke to support who were very hedgy and finally admitted that they account holders can request an export of their data and Podium review the requests "on a case-by-case basis". So you may or may not be able to get your data out, but only if you request it. I'm appalled. ----- ### "More interested in getting paid" — 4.0/5 > **Audra** | *16 octobre 2023* | Hôpitaux et soins de santé | Taux de recommandation : 0.0/10 > > **Avantages**: I chose the platform because I thought it was the only real option to replace ZipWhip which ends service in December. They were listed as a recommended vendor. > > **Inconvénients**: The people. They started out great, but at the onset I told them that most of the features they offered we wouldn’t use. And they didn’t have a Chrome extension, which we used a lot. But we needed a new text service as ours was going away. The cost was about 3x what I was paying and that was for the lowest level of service and they lock you in to a contract for a year. But I didn’t know of another option.I found Text Request, which is almost ZipWhip exactly, less than 48 hours after I signed their contract. I was transparent with them about Text Request really meeting our needs and price point perfectly and we weren’t paying for a bunch of features we wouldn’t use just to get texting. I asked to cancel before we even onboarded. They declined and said someone from legal would reach out. No one from legal reached out. They offered to move me to a more basic plan with a lower price point which, as I felt locked in, was willing to look at after I got back from vacation. Upon my return from vacation I reached out twice but that was the last I heard from \[sensitive content hidden\]. Out of the blue I got an email from another person at Podium cancelling my account. It just felt like a yucky experience overall. It felt like they are more interested in getting paid than making sure the platform is the right fit for their customers. > > Not great. I’m sure it’s the right fit for a large company with deep pockets and the need for a bunch of bells and whistles, but we are not that. ----- ### "Just send us a text\! - Podium brings texting to business" — 5.0/5 > **Peter** | *4 novembre 2022* | Administration publique | Taux de recommandation : 10.0/10 > > **Avantages**: I love how Podium allows teams of employees from different departments to work together to answer customer questions and requests. One beautiful thing is they were able to port our regular phone number and turn it into a text-able number. So our landline number that all of our customers are familiar with has now become a texting number as well. We're able to tell our customers those beautiful words: "Just send us a text." > > **Inconvénients**: The only downside I see in Podium is the search feature. It is actually astounding how bad it is. You would think in this day and age a basic keyword search feature would be pretty standard. Not so in Podium. The only way to look up old conversations is remembering the name of the person you were chatting with. I'm honestly dismayed by it. > > The overall experience has been great\! The software is easy to use and easy to set up. They assign you a customer success agent and take you through about 12 weeks of training and check-ins to make sure you're good to go. We have loved it and recommend it all the time. ----- Page : 1/22\ Suivant: [Page suivante](https://www.getapp.fr/software/109297/podium?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/109297/podium) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées