
En savoir plus sur Podium
Podium est une plateforme de gestion de la réputation qui centralise les avis de plusieurs sites dans le but d'aider les entreprises à obtenir une visibilité accrue, à améliorer leurs opérations et à prendre de meilleures décisions d'achat. Podium simplifie l'interaction avec les clients en mettant l'accent sur la facilité d'utilisation, ce qui permet aux utilisateurs d'interagir facilement avec les clients pour obtenir des avis, des commentaires et des analyses commerciales.
Options de tarification dès :
Non fourni par l'éditeur
- Version gratuite
- Essai gratuit
- Abonnement
Les 5 meilleurs logiciels similaires à Podium
Clients types
- Auto-entrepreneurs
- Petites entreprises (de 2 à 50 employés)
- Moyennes entreprises (de 51 à 500 employés)
- Grandes entreprises (500 employés minimum)
Déploiement
- Basé sur le cloud
- Sur site
Disponible dans les pays suivants
Australie, Canada, Nouvelle-Zélande, États-Unis
Langues
anglais
Options de tarification dès :
Non fourni par l'éditeur
- Version gratuite
- Essai gratuit
- Abonnement
Les 5 meilleurs logiciels similaires à Podium
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Fonctionnalités
Nombre total de fonctionnalités pour Podium : 75
Alternatives
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Zoho CRM

Avis
Vous avez déjà Podium ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

- Secteur d'activité : Produits chimiques
- Taille de l'entreprise : 51-200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Double our Reviews!
Publié le 10/04/2022
Quality software which is a must in our modern times.
Quality software which is a must in our modern times.
Avantages
The review text message changed our search engine position. We got a ton of reviews after deploying this software. It’s always incredible easy to set up and teach new employees.
Inconvénients
Once you send out reviews to a customer you can’t send another one even if it has been months.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Love it but don't always love paying for it!
Publié le 10/11/2020
Overall, it's really good. I'm a big fan of feeling valued as a customer, and I don't feel valued,...
Overall, it's really good. I'm a big fan of feeling valued as a customer, and I don't feel valued, I feel like a number. I rarely get check-ins from the company. On top of that, I think the ability to get reviews could be a little better. Our customers just don't really react when we ask them for the review. They are always willing, but then seem to have some difficulty completing the process.
Avantages
The ease of use is great, I love taking the conversation from the website to texting, and it's great for that. It also makes it pretty easy to request reviews, and so that is great.
Inconvénients
It feels really expensive to me. At this point I might be able to get similar functionality for significantly less money, but nonetheless, because we've made the investment in it and trained our team on it, I selfishly don't want to have to deplore another program and do another batch of training.
Pourquoi choisir Podium
I think about 2 or so years ago, maybe a year and a halfLogiciel antérieur
IntercomPourquoi passer à Podium
It had the components of Intercom I liked, but also gave us the ability to hopefully simply get reviews. I also liked that the conversation moves from the web to the phone.- Secteur d'activité : Automobile
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Great until you want to cancel it!
Publié le 10/10/2019
The experience was good but so far overshadowed by their lack of letting us cancel with proper...
The experience was good but so far overshadowed by their lack of letting us cancel with proper notice that the entire experience is lost. Like an amazing meal with a crap server. All you remember was the final service and it is horrible.
Avantages
Mostly worked well and had pretty good interface with website for chat as well
Inconvénients
Tried to cancel this and was not allowed. Went through all kinds of hoops including a mandatory "screen share" by our account rep trying to keep us which made it worse. You CANNOT call or write in and cancel ever! They have their methods and basically won't let you out of a contract. We canceled ours finally after the screen share, the hard close from two different people to keep paying and then still got billed since they had our credit card. I would never recommend such a company. I have NEVER heard of someone NOT taking written notice well in advance to close a monthly contract. We did finally get it resolved to only pay an additional 9 days past when we asked for it to be closed, but its 9 days of our money.
One of the poorest experiences i have had in 32 years of the retail business trying to cancel something. Mandatory screen share and hard sell to stay - Simply unbelievable
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Podium gets the job done with webchat and more!
Publié le 25/11/2022
Podium is a great tool and has helped our business tremendously with collecting more Google reviews
Podium is a great tool and has helped our business tremendously with collecting more Google reviews
Avantages
It was very easy to settup Podium with our website and our Point of Sale system to collect Reviews.
Inconvénients
I wish we would have found out and started using Podium sooner.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
If you aren't using Podium, what are you waiting for?
Publié le 18/03/2021
The podium has been instrumental in the overall growth of our company. From google reviews to...
The podium has been instrumental in the overall growth of our company. From google reviews to sales, to collections, Podium has been part of the experience every step of the way. Also as we were growing Podium was also growing and their innovations consistently kept the fire in us to push ourselves beyond our own limits and become the paperless, and digital company that we are today :)
Avantages
What I like most about Podium is its ease of not only use but training anybody new. We are a growing company hiring annually now more and more and Podium is by far the easiest trained software that we use. It's not only self-efficient but training is clean, straight-forward, and it's beyond user-friendly.
Inconvénients
There are at this stage in the game a lot of add on's that you can certainly do with Podium. It goes from a very low cost to mid-range cost quickly as you realize you really do need and want all the bells and whistles that Podium can offer. It's not so much that it is a negative, but it does become a challenge sometimes when having to pitch a wonderful new feature of Podium to your decision-makers when the words "and it cost ---- extra" comes into play.
Podium - FAQ
Voici quelques-unes des questions fréquentes sur Podium.Q. Quels sont les types de licence disponibles pour Podium ?
Types de licences disponibles pour Podium :
- À partir de :
- Type de licence : Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise Podium ?
Utilisateurs habituels du logiciel Podium :
Auto-entrepreneur, 2-10, 11-50
Q. Dans quelles langues Podium est-il disponible ?
Langues dans lesquelles Podium est disponible :
anglais
Q. Podium prend-il en charge les appareils mobiles ?
Appareils pris en charge par Podium :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Podium peut-il s'intégrer ?
Applications s'intégrant à Podium :
3C Connect, ABC Fitness Solutions, ACS, AIM duplicate, ALLDATA, AMS Protractor, AccuLynx, AdvancedMD EHR, AutoFluent, Autosoft, Autosoft DMS, Bay-masteR, CCC ONE Total Repair Platform, CDK Drive, CDK Elead, COSTAR, ClearDent, Clio, Cloud 9 Ortho, DealerBuilt, DealerCenter, Dealertrack DMS, Denticon, Dentrix, Dentrix Enterprise, Eaglesoft, Epass-online, FEX DMS, FareHarbor, FieldEdge, FieldRoutes, Frazer, FreshBooks, Furniture Wizard, Grapevine, HawkSoft CMS, HouseCalls Pro, Housecall Pro, InvoMax, JobNimbus, Kickserv, LANKAR PRO, Lightspeed, Lightspeed POS, Litify, MEDENT, Manager SE, MaxxTraxx, MedEvolve, Mindbody, Mindbody, Mitchell RepairCenter, ModMed, MoveWare, Nexsyis Collision, NextGen, NextGen Office, Omnique, Open Dental, P3 HVAC Software, PawnMaster, Peartree Dealership Management System, PestPac, PracticeWorks, ProMax Unlimited, QuickBooks, Quickbooks Online, Repair Shop Director, SERTI, SOLO, STORIS, Salesforce Essentials, Saleslifter Pro, ServSuite, Service Fusion, ServiceTitan, Shop Boss, Shop-Ware, ShopController, Shopify, SiteLink Web Edition, SoftDent, Stock Tracker, Storage Commander Cloud, Successware, Tekmetric, The EDGE, The Edge, The Jewelry Shopkeeper, Tire Guru, TireShop, TriMed Complete, Tylernet, Xero, ZENOTI, improveit 360, simPRO
Q. Quelles sont les ressources d'aide disponibles pour Podium ?
Ressources d'aide disponibles pour Podium :
Service client/e-mail, Base de connaissances, Support téléphonique, Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Podium.