--- description: Podium : qu'en pensent les utilisateurs ? Lisez les avis sur Podium, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Podium - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'e-réputation](/directory/873/reputation-management/software) > [Podium](/software/109297/podium) # Podium Canonical: https://www.getapp.fr/software/109297/podium Page : 1/22\ Suivant: [Page suivante](https://www.getapp.fr/software/109297/podium?page=2) > Podium est une plateforme de gestion des interactions utilisée pour la gestion de la réputation, la génération d'avis, la messagerie des clients sur n'importe quel canal. Avec Podium vous pouvez recueillir des commentaires, envoyer des SMS aux clients, obtenir des avis. > > Conclusion : 522 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 522 Avis | | Simplicité d’utilisation | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Podium - **Pays**: Lehi, É.-U. - **Entreprise fondée en**: 2014 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, États-Unis ## Fonctionnalités - API - Accès mobile - Alertes/Notifications - Analyse de texte - Analyse des campagnes - Analyse prédictive - Analyse visuelle - Automatisation du marketing - Autoresponders - Base de données de clients - Base de données de contacts - CRM - Champs personnalisables - Chat et messagerie - Chat proactif - Collecte de données multicanal - Communication multicanal - Communications par lot - Communications à la demande - Conforme HIPAA ## Intégrations (120 au total) - 3C Connect - ABC Ignite - ACS - ALLDATA - AccuLynx - ActiveCampaign - AdvancedMD EHR - Airtable - AroFlo - AthenaPortal - AutoFluent - Autosoft DMS - Bay-Master - CCC ONE - CDK Global ... et 105 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels d'e-réputation](https://www.getapp.fr/directory/873/reputation-management/software) ## Catégories connexes - [Logiciels d'e-réputation](https://www.getapp.fr/directory/873/reputation-management/software) - [Logiciels de gestion des avis](https://www.getapp.fr/directory/575/feedback-and-reviews-management/software) - [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software) - [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software) - [Logiciels de satisfaction client](https://www.getapp.fr/directory/1029/customer-satisfaction/software) ## Logiciels similaires 1. [Birdeye](https://www.getapp.fr/software/112535/birdeye) — 4.7/5 (704 reviews) 2. [Trustpilot](https://www.getapp.fr/software/113149/trustpilot) — 4.5/5 (1204 reviews) 3. [Brand24](https://www.getapp.fr/software/101485/brand24) — 4.7/5 (254 reviews) 4. [GiveMe5.ai](https://www.getapp.fr/software/182703/grab-your-reviews) — 4.7/5 (86 reviews) 5. [ReputationStacker](https://www.getapp.fr/software/2071031/reputationstacker) — 4.9/5 (43 reviews) ## Avis ### "A more complete view of your customers' opinions about your services." — 4.0/5 > **Isabella** | *7 novembre 2020* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: What I like the most about this software is that it allows to carry out all its functionalities from a single panel, which is one of the qualities that I like the most because we can carry out the work within this platform in an extremely easy, without adverse or disastrous complications, mentioning that it allows you to automatically track the reviews of the products you make, or the services offered by an organization, in order to respond very quickly, on the comments made by each of the registered users to the business platforms maintained by each of these establishments. > > **Inconvénients**: One of the most notable difficulties about this software is its price, mentioning that it is very broad and expensive when we address economic issues, this can be a significant problem, because most organizations, called small , they can't afford to pay these high monetary costs, not to mention that they should integrate better combined reports for the multiple customer locations they interact with frequently. > > We use this software to manage all the interactions that we carry out with each of the clients that we have at our disposal, both the powerful ones, with more daily purchases of the products we make, and the most loyal ones that in the same way carry out and request operations , of the services we offer, mentioning that this system allows us to track the comments that are made, on multiple different platforms, giving immediate notifications, to respond to the reviews directly, in a very fast way, and to offer a warm and surprising service. ----- ### "Great app, not great customer service" — 4.0/5 > **Jessica** | *5 décembre 2024* | Meubles | Taux de recommandation : 6.0/10 > > **Avantages**: How easy everything is to use. Getting client information as well as responding to their inquiries is a breeze > > **Inconvénients**: Not being able to contact a person with issues. Their website does not have a contact me phone number > > Great. As previously stated it is easy to use to great to have all the conversations in their own categories ----- ### "Steer clear - you cannot get your information out\!" — 2.0/5 > **Cate** | *3 novembre 2024* | Marketing et publicité | Taux de recommandation : 0.0/10 > > **Avantages**: It's very easy to use although the way that contacts are entered and default to being unsubscribed is weird and not very intuitive. > > **Inconvénients**: You can NOT get your contacts out. The only email marketing/CRM system that I've ever come across that does not allow users to export their own contacts. > > Podium integrates with other systems, but only to bring contacts into Podium, it won't syncronise. After trying several ways, I spoke to support who were very hedgy and finally admitted that they account holders can request an export of their data and Podium review the requests "on a case-by-case basis". So you may or may not be able to get your data out, but only if you request it. I'm appalled. ----- ### "office manager" — 4.0/5 > **Heather** | *14 octobre 2024* | Cabinets médicaux | Taux de recommandation : 8.0/10 > > **Avantages**: the simplicity of the Program was great. > > **Inconvénients**: I am not sure there was anything that I didn't dislike > > My experience with podium was positive. I didn't have any issues with the program while using it ----- ### "More interested in getting paid" — 4.0/5 > **Audra** | *16 octobre 2023* | Hôpitaux et soins de santé | Taux de recommandation : 0.0/10 > > **Avantages**: I chose the platform because I thought it was the only real option to replace ZipWhip which ends service in December. They were listed as a recommended vendor. > > **Inconvénients**: The people. They started out great, but at the onset I told them that most of the features they offered we wouldn’t use. And they didn’t have a Chrome extension, which we used a lot. But we needed a new text service as ours was going away. The cost was about 3x what I was paying and that was for the lowest level of service and they lock you in to a contract for a year. But I didn’t know of another option.I found Text Request, which is almost ZipWhip exactly, less than 48 hours after I signed their contract. I was transparent with them about Text Request really meeting our needs and price point perfectly and we weren’t paying for a bunch of features we wouldn’t use just to get texting. I asked to cancel before we even onboarded. They declined and said someone from legal would reach out. No one from legal reached out. They offered to move me to a more basic plan with a lower price point which, as I felt locked in, was willing to look at after I got back from vacation. Upon my return from vacation I reached out twice but that was the last I heard from \[sensitive content hidden\]. Out of the blue I got an email from another person at Podium cancelling my account. It just felt like a yucky experience overall. It felt like they are more interested in getting paid than making sure the platform is the right fit for their customers. > > Not great. I’m sure it’s the right fit for a large company with deep pockets and the need for a bunch of bells and whistles, but we are not that. ----- Page : 1/22\ Suivant: [Page suivante](https://www.getapp.fr/software/109297/podium?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/109297/podium) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées