--- description: Zonka Feedback : qu'en pensent les utilisateurs ? Lisez les avis sur Zonka Feedback, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zonka Feedback - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'expérience client](/directory/601/customer-experience/software) > [Zonka Feedback](/software/109079/zonka-feedback) # Zonka Feedback Canonical: https://www.getapp.fr/software/109079/zonka-feedback Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/109079/zonka-feedback?page=2) > Zonka Feedback est une plateforme multicanal d'enquête et d'opinions qui permet aux utilisateurs de créer des formulaires d'enquête, de générer des rapports en temps réel et de recevoir des alertes instantanées. > > Conclusion : 68 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 68 Avis | | Simplicité d’utilisation | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Zonka Feedback - **Pays**: New Delhi, É.-U. - **Entreprise fondée en**: 2014 ## Contexte commercial - **Prix à partir de**: 199,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: afrikaans, allemand, anglais, arabe, assamais, azerbaïdjanais, bengali, birman, bulgare, chinois, coréen, croate, créole haïtien, danois, espagnol, finnois, français, gallois, goudjarati, hindi, hongrois, hébreu, indonésien, irlandais, italien, japonais, kannada, latin, letton, malayalam, marathi, norvégien, néerlandais, pendjabi, portugais, roumain, russe, slovaque, slovène, somali, suédois, tamoul, tchèque, thaï, turc, télougou, ukrainien, vietnamien - **Pays disponibles**: Allemagne, Australie, Inde, États-Unis ## Fonctionnalités - API - Achats et réceptions - Actions découlant d'un événement - Alertes/Notifications - Analyse de texte - Analyse des sentiments - Analyse des tendances - Analyse prédictive - Base de données de contacts - Bibliothèque de questions - Cartographie du parcours client - Catégorisation/regroupement - Champs de texte - Champs personnalisables - Ciblage du public - Collecte de données multicanal - Commentaires anonymes - Communication multicanal - Contrôles/Permissions d'accès - Coupons mobiles ## Intégrations (13 au total) - ActiveCampaign - Fin - Freshdesk - Front - G2 Marketing Solutions - HubSpot Marketing Hub - HubSpot Sales Hub - HubSpot Service Hub - Jira - Microsoft Project Server Subscription Edition - Pipedrive - Salesforce Platform - Zendesk AI ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software) ## Catégories connexes - [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software) - [Logiciels d'analyse de données qualitatives](https://www.getapp.fr/directory/1487/qualitative-data-analysis/software) - [Logiciels d'e-réputation](https://www.getapp.fr/directory/873/reputation-management/software) - [Outils de chat avec IA](https://www.getapp.fr/directory/1647/conversational-ai-platform/software) - [Logiciels de création de formulaires](https://www.getapp.fr/directory/3893/form-builder/software) ## Logiciels similaires 1. [Google Forms](https://www.getapp.fr/software/112857/google-forms) — 4.7/5 (11589 reviews) 2. [SurveyMonkey](https://www.getapp.fr/software/2371/surveymonkey) — 4.6/5 (10513 reviews) 3. [Jotform](https://www.getapp.fr/software/10191/jotform-4-0) — 4.7/5 (2927 reviews) 4. [Typeform](https://www.getapp.fr/software/91581/typeform) — 4.7/5 (982 reviews) 5. [Survicate](https://www.getapp.fr/software/101401/survicate) — 4.6/5 (99 reviews) ## Avis ### "Zonka Feedback - Very Powerful Survey and Feedback Platform" — 5.0/5 > **Todd** | *17 juillet 2021* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: The software is very easy to use - I built my first survey from a template and had it up and running within minutes. Many customization options also help to make it very flexible and powerful. > > **Inconvénients**: There is a small learning curve for the customization and implementation components, but that's hardly a negative. > > This platform has made it easier for us to gather feedback quickly so that we can adjust more rapidly to customer needs and wants. ----- ### "Best Review Software hands down." — 5.0/5 > **Leon** | *3 février 2025* | Cabinet d'avocats | Taux de recommandation : 10.0/10 > > **Avantages**: It's simple buildouts for all surveys and managing how those surveys are taken. Also the salesforce integration is top tier. Very easy to use. Dollar for dollar, this is the best review software. The dashboards are clean and simple to understand. They're already all setup as well\! > > **Inconvénients**: None really. It fit all of our needs that we had and the salesforce integration was perfect. > > \[sensitive content hidden\] was great to work with from the beginning. They are passionate about their product and actually do take great feedback and implement what they see that needs to change. ----- ### "Zonka..\! The One stop Solution for Feedbacks mechanism" — 4.0/5 > **M B** | *30 avril 2020* | Produits alimentaires | Taux de recommandation : 8.0/10 > > **Avantages**: The ease of creating feedback forms with various formats. Also, the extensive reporting that is available helps us to do a better analysis. > > **Inconvénients**: Not all the comments can be downloaded in the pdf. > > We used to collect the feedbacks manually through the registers. Now we have moved to Zonka, which helps us to fetch all the reports on the dashboard. ----- ### "The only feedback tool you will ever need." — 5.0/5 > **Aditya** | *20 juillet 2021* | Marketing et publicité | Taux de recommandation : 8.0/10 > > **Avantages**: I really like how everything is logically organised in regard to the UI, the platform can handle a lot and offers a lot of options, still manages to make it easy for the user to navigate and quickly set up a survey/feedback form. Multiple templates allow for question ideas and if you are not happy, it is editable so you can customise what you want to ask your clients, plus also change colors and design. The one thing that I love about it is, the direct SMS sending option. I can distribute the survey via SMS without any hassles and use of any third-party software or automation. I can also schedule the SMS. I think it is a good platform for surveys. It also offers analytics, which makes it very convenient to analyse all the data and make it useful\! > > **Inconvénients**: One thing that I don't like is the UX, which needs a little modernisation, and I think the platform gets a little slow sometimes. Other than that it is solid\! > > Overall I believe, If you need a tool for feedback, don't look here and there you will be wasting your time, try this out first and you won't have to try another one. The best part for me is SMS inclusions, earlier I had to integrate my feedback tool with other tools to send SMS which is tiresome and expensive, with Zonka its easy and inbuilt. It does a lot of complex things but still easy to understand, thanks to how well everything is logically organised in the user interface. In addition, this is the only tool I know of that offers Offline Feedback... you saw that right\! offline feedback, which can be placed at your physical locations and start collecting feedback from your store visitors. Definitely check it out if you need or will ever need a proper feedback/survey tool. ----- ### "Comprehensive and User-Friendly Feedback Platform with Excellent Support" — 5.0/5 > **Majlinda** | *21 août 2024* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: Zonka Feedback offers easy navigation, comprehensive features, and a user-friendly platform > > **Inconvénients**: At this time, I can't think of any significant cons. The platform met my needs and performed as expected > > My overall experience with the Zonka Feedback platform has been very helpful, both for me and the company I recommended it to. The platform provides all the features I needed, making it a comprehensive tool for gathering and analyzing feedback. Additionally, the communication with the staff (Rajat) was excellent, contributing to a smooth and positive experience ----- Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/109079/zonka-feedback?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/109079/zonka-feedback) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées