Plateforme de stimulation des ventes de première ligne
4.5/5 (22 avis)Gopher Leads offre une solution qui incite les équipes de première ligne à envoyer des leads au quotidien. Les employés reçoivent une application simple pour saisir des opportunités et les envoyer instantanément aux équipes de vente. Au-delà de la recherche de leads, Gopher Leads aide les entreprises à lancer des campagnes de vente de première ligne, à détecter la veille concurrentielle, à signaler des problèmes d'équipement ainsi que des problèmes liés aux clients ou à la sécurité, etc.
Gopher Leads gère l'ensemble de la campagne, en encourageant et en récompensant les générateurs de leads pour les ventes, ainsi qu'en fournissant des analyses détaillées pour le bureau. Gopher Leads aide les entreprises à éliminer leurs concurrents, à vendre davantage à leurs clients existants et à rechercher de nouvelles opportunités.
Gopher Leads travaille avec de nombreuses organisations de services ainsi qu'avec des chauffeurs, des techniciens, etc., dans des secteurs tels que les services environnementaux, les télécommunications, les services publics, la livraison, la construction, l'immobilier et la maintenance.
Une application mobile simple et attrayante est fournie pour les travailleurs sur le terrain (chauffeurs, techniciens, etc.) et un CRM simple pour les ventes. Un tableau de bord analytique aide la direction à suivre le programme d'incitation à chaque étape du processus.
Avantages
I enjoyed the portability aspect of being able to send in the referrals off of the phone instead of having to log into a computer. I enjoyed the detailed aspect of the emails. Instead of logging into each one individually. The e-mail gave the notes and it had a lead number in the subject line. When sending in referrals. They were dealt in a timely matter and if there was anything more I needed to add in, I could at anytime. Very easy to use.
Inconvénients
I found that the pictures when taken would make the picture smaller. It would cut off some of the address or the name and there was no way to enlarge it. I found that the Gopher program did not tie in with the Telus Program, so there are some issues with not being paid the right amount or the sales not registering properly on the Telus end. Leads only lasted for a certain amount in the system before they were removed off of the application due to the amount of volume. It would be nice to have a search on it or list them in folders by month. It was only used for sales. Using it for upgrades or adding software would be a nice addition.
Thanks Tyler for your awesome review and insightful feedback! It has been great working with your organization. Hopefully, we will be back once we get a formal program hashed out.
In regards to the picture issue, our technology team is working hard to reduce this from happening. Because we see so many different smartphones being used, It takes a little time to make the picture size the same on every device.
Once again thanks for your support and it's been a pleasure working with you and your team.
Avantages
I like that it was simple to use, it kept you informed on your sales and the contact with the customer, as well as a way to reply to the CSR. It is quick and easy to take a screen shot and auto fill the address
Inconvénients
I found that it started out really well with quick response to the customer, the last while it has been 3 days to a week before there was even an attempt at customer contact. Also I would like to see the manual money cash out come into affect so that you can choose when to be paid out for your sales (kind of like a savings account)
Thanks Cody for your awesome review and insightful feedback! It has been great working with your organization. We hope to continue in the future as well.
Regarding the slowness in response by some of your sales colleagues: yes we agree that response times could improve. One of the things we take pride in at Gopher Leads is providing transparency to everyone involved in the program to ensure all move towards becoming more efficient and cooperative as a team in providing great value to your customers. Some folks are quicker to adapt to new, improved technology and some take a little longer. But over time, we do see excellent and improving cooperation amongst technicians and sales.
In regards to the payouts, because this was a pilot your organization requested that they handle payouts.
Once again thanks for your support and it's been a pleasure working with you and your team.
Knowledge is one great benefit of this product. Our old system left you in the dark on referrals for our customers now we can have up to date info for our customers.
Avantages
Putting a name to the one working on order even if it took long to get working you had contact and reasons why the delay.
Inconvénients
That is gone I wish we still had it. I wish we could have had access to the payout feature. Other than that no cons.
Thanks Caleb for your awesome review! It has been great working with your organization. Hopefully, we will be back once we get a formal program hashed out.
Once again thanks for your support and it's been a pleasure working with you and your team.
Gopher helped our business increase the number of relevant leads by empowering our field-based staff to share potential business opportunities directly with head office. Communication across our entire organization was strengthened with the use of the platform.
Avantages
Increases the number of relevant leads received
Quick turn around from lead generation to lead conversion
Ability to set and measure performance goals
Communication across the organization was strengthened
Thanks Emma! It's been a pleasure working with you and your team. We hope to continue to provide value for you. Thanks again.
Avantages
quick easy and friendly for techs to use, quick communication from reps, app is well put together and easy to navigate
Inconvénients
long wait times after leads were closed and not enough comm between the app reps and tech, more comm neccesary while closing sale
Thanks Shawn for your insightful comments and awesome review! It has been great working with your organization.
Regarding the slowness in response by some of your sales colleagues: yes we agree that response times could improve. One of the things we take pride in at Gopher Leads is providing transparency to everyone involved in the program to ensure all move towards becoming more efficient and cooperative as a team in providing great value to your customers. Some folks are quicker to adapt to new, improved technology and some take a little longer. But over time, we do see excellent and improving cooperation and communication amongst technician and sales teams.
Once again thanks for your support and it's been a pleasure working with you and your team.
Voici quelques-unes des questions fréquentes sur Gopher Leads.
Types de licences disponibles pour Gopher Leads :
À partir de: 99,00 $US/mois
Type de licence: Gratuit, Abonnement
version d'essai gratuite: Disponible
Nous n'avons pas d'informations sur les fonctionnalités de Gopher Leads.
Utilisateurs habituels du logiciel Gopher Leads :
Grandes entreprises, Entreprises de taille moyenne, Administration publique, PME
Langues dans lesquelles Gopher Leads est disponible :
anglais
Types de licences disponibles pour Gopher Leads:
Gratuit, Abonnement
Appareils pris en charge par Gopher Leads :
Android, iPhone
Applications s'intégrant à Gopher Leads :
Microsoft Dynamics CRM, Salesforce Sales Cloud
Ressources d'aide disponibles pour Gopher Leads :
Support téléphonique
Trying something and experiencing something new. Being part of a Beta program. The fast installation with customers.