CharityTracker

CharityTracker

Affordable, Cloud-Based, Case Management Software

4.5/5 (997 avis)

CharityTracker - Présentation

Description du logiciel CharityTracker

CharityTracker is an online service that connects charitable organizations within a community, allowing them to communicate in real time & track client records.

The solution provides a web application for shared case management used to gather and report statistical data for resource development, strategic planning, measuring outcomes, reducing duplication and disaster relief.

Charity Tracker is a HIPAA-compliant, and provides cloud-based collaboration. Features include a shared client case database, outcomes tracking and reporting, post bulletins, and referrals.

CharityTracker - Présentation

Prix

À partir de
20,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Month to month, no contracts. Save 10% with yearly commitment. Volume discount pricing available on 5+ users.


CharityTracker - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Australie, Canada, Allemagne, Inde, Royaume-Uni, États-Unis
Langues
anglais

Captures d'écran

Capture d'écran pour CharityTracker : Measure Outcomes
Capture d'écran pour CharityTracker : Measure Outcomes Capture d'écran pour CharityTracker : Reporting Tools Capture d'écran pour CharityTracker : Dashboard/Bulletin Board Capture d'écran pour CharityTracker : Barcode Scanning ID's Capture d'écran pour CharityTracker : Client's Case View

CharityTracker - Avis

CharityTracker - Avis

Note globale
4.5
/
5 997 avis
Excellent
597

Très bien
330

Moyen
61

Médiocre
7

Mauvais
2

Rapport qualité-prix
4.6
Fonctionnalités
4.4
Simplicité d'utilisation
4.5
Support client
4.5
93% des utilisateurs recommandent cette application
Cheri M.

An Awesome Resource Network

CharityTracker is a shared database of client assistance, its a way to communitycate with other assistance agencies, its a way to set client goals and work on them together to track and schieev shared outcomes.

Its also the tool to use to track outcomes for a Getting Ahead in a just gettin' by world program, with it's own module customized to match the assessment and turn out progress reports, stability scores and Return on Investment.


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Brock C.

Love CharityTracker

CharityTracker has been wonderful to work with. They have great customer service and have always responded quickly.


Traduire avec Google Translate
Angela T.

Charity Tracker

This software helps us use our charity monies for people with actual needs and helps weed out those who abuse the system


Traduire avec Google Translate
Koya H.

keeps you in the loop

We use Charity tracker to keep track of what services clients that come to us are receiving in the county so that we can make sure there aren't people abusing the system. We love it!


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Pj B.

Lack of training was the challenge we faced and are still dealing with nine months later.

Ability to run reports, for individual agencies or for the entire CoC has been vital. NOTE: As far as the questions about our industry. We are an agency who serve both the vulnerable and homeless in our community and we serve as the lead agency for homelessness for the county. You industry list does not have a social services category.


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Cheri M.
Secteur d'activité: Gestion d'organisme à but non lucratif
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

An Awesome Resource Network

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 02/10/2018
Provenance de l'avis : Capterra

CharityTracker is a shared database of client assistance, its a way to communitycate with other assistance agencies, its a way to set client goals and work on them together to track and schieev shared outcomes.

Its also the tool to use to track outcomes for a Getting Ahead in a just gettin' by world program, with it's own module customized to match the assessment and turn out progress reports, stability scores and Return on Investment.

Avantages

Navigation of the software is as easy as navagating a common webpage. History of modifications eliminates the chance that another agency might update (and loose) an address or phone number that you need. The Alert system is very helpful for quickly communicationg to other agencies.

Inconvénients

That every agency in the whole community isnt using it!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Brock C.
Secteur d'activité: Institutions religieuses
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

Love CharityTracker

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 19/06/2019
Provenance de l'avis : Capterra

CharityTracker has been wonderful to work with. They have great customer service and have always responded quickly.

Avantages

We have used CharityTracker for several years. I love that we are able to share information about how we have helped people in our community as well as see how other organizations have helped too. The alerts and notes are great tools. I can't imagine running a ministry that assists approximately 40 families per week without CharityTracker.

Inconvénients

Nothing. We love CharityTracker and would recommend it to any organization or church that is doing benevolent ministries in their community.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Angela T.
Secteur d'activité: Gestion d'organisme à but non lucratif
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

Charity Tracker

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 11/02/2020
Provenance de l'avis : Capterra

This software helps us use our charity monies for people with actual needs and helps weed out those who abuse the system

Avantages

I like the connecting of local charities to help those in our area with their needs. It helps prevent so much abuse of charity organizations by habitual takers who have not interest in bettering themselves and just want others to pay their bills.

Inconvénients

This software functions very well. From my prospective there are no negatives with the software.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Koya H.
Secteur d'activité: Biens de consommation
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

keeps you in the loop

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 03/12/2019
Provenance de l'avis : Capterra

We use Charity tracker to keep track of what services clients that come to us are receiving in the county so that we can make sure there aren't people abusing the system. We love it!

Avantages

I love using Charity Tracker. Our agency has been using this software for years and it has been a lifesaver. I love that Charity tracker allows you to see services that clients are receiving from other agencies in the network. This has helped us tremendously in keeping down the amount of persons who abuse social services in the community.

Inconvénients

Charity tracker freezes a lot! I mean at least 4 or times in an hour of use. Some days we can't even get into the software and getting someone to assist you is almost impossible. They make you put in a request which sometimes it's a week before we get a response. Anything that needs to be updated or worked out, you have to go through this lengthy process and it's just annoying.

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Pj B.
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Lack of training was the challenge we faced and are still dealing with nine months later.

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 23/08/2017
Provenance de l'avis : Capterra

Ability to run reports, for individual agencies or for the entire CoC has been vital. NOTE: As far as the questions about our industry. We are an agency who serve both the vulnerable and homeless in our community and we serve as the lead agency for homelessness for the county. You industry list does not have a social services category.

Avantages

Ability to view and cancel gives new users confidence to 'look' through the system. For folks that only have to input new and/or update data, the users feel confident because the software is not written in 'computerese'. Although I cannot get all the reports that I want as an administrator, the system has a large a variety of reporting options.

Inconvénients

The lack of auto-population affords more opportunities for mistakes/keystroke errors. There are nuances to every software and because we did not have adequate training there has been too much 'learning on the job' when we are dealing with reports and data that impact grant requirements. There is verbiage that is confusing and used in different ways i.e. 'Show Assessments' in Projects versus 'Assessments' and Services/Assistance/Categories (with all three overlapping/conflicting when using). There are categories that have to be reflected under and agency's services which are (either one or both) used when you want to request or input an Assistance.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Recommandation utilisateur
9/10
Basé sur 997 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

CharityTracker - Prix

CharityTracker - Prix

À partir de
20,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix

Month to month, no contracts. Save 10% with yearly commitment. Volume discount pricing available on 5+ users.

Month to month, no contracts. Save 10% with yearly commitment. Volume discount pricing available on 5+ users.

Rapport qualité-prix
4.6/5
Basé sur 997 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

CharityTracker - Fonctionnalités

CharityTracker - Fonctionnalités

API
Base de données de contacts
Champs personnalisables
Contrôle d'accès
Gestion de la communication
Gestion des contacts
Gestion des inscriptions
Gestion des présences
Gestion des événements
Importation et exportation de données
Intégration de tiers
Intégration des e-mails
Notifications automatiques
Paiements électroniques
Rappels
Rapports et statistiques
Rapports personnalisables
Stratégie de marque personnalisable
Tableau de bord d'activités
Traitement des cartes de crédit
Fonctionnalités
4.4/5
Basé sur 997 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Plus d'informations sur CharityTracker

Plus d'informations sur CharityTracker

CharityTracker - Principales fonctionnalités

  • Agency directory
  • Bulletins
  • Case management
  • Comprehensive reports
  • Create & track outcomes
  • Custom case alerts
  • Dashboard
  • Digital signature capture
  • File uploads
  • HIPAA compliant
  • Member database
  • Print ID cards
  • Privacy groups
  • Real-time communication
  • Requests & referrals
  • Scanning technology
  • Services index
  • Smart search capabilities
  • User access controls

Avantages

  • Organizations can print and use ID cards, and rapidly open a case to add assistance records with a scan.

  • CharityTracker includes a listing of all agencies and their agents in a network within the agency directory.

  • Administrators can control who has access to certain cases and reports with permissions management.

  • Post area-wide bulletins for everyone in the network.

  • HIPAA compliant

  • CharityTracker - FAQ

    CharityTracker - FAQ

    Voici quelques-unes des questions fréquentes sur CharityTracker.

    Q. Quels sont les types de licence disponibles pour CharityTracker ?

    Types de licences disponibles pour CharityTracker :

    À partir de: 20,00 $US/mois

    Type de licence: Abonnement

    Essai gratuit: Disponible

    Month to month, no contracts. Save 10% with yearly commitment. Volume discount pricing available on 5+ users.

    Q. Quelles sont les principales fonctionnalités du logiciel CharityTracker ?

    Fonctionnalités du logiciel CharityTracker :

    • Agency directory
    • Bulletins
    • Case management
    • Comprehensive reports
    • Create & track outcomes
    • Custom case alerts
    • Dashboard
    • Digital signature capture
    • File uploads
    • HIPAA compliant
    • Member database
    • Print ID cards
    • Privacy groups
    • Real-time communication
    • Requests & referrals
    • Scanning technology
    • Services index
    • Smart search capabilities
    • User access controls

    Q. Qui utilise CharityTracker ?

    Utilisateurs habituels du logiciel CharityTracker :

    Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, À but non lucratif, Administration publique, PME

    Q. Dans quelles langues CharityTracker est-il disponible ?

    Langues dans lesquelles CharityTracker est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour CharityTracker ?

    Types de licences disponibles pour CharityTracker:

    Abonnement

    Q. CharityTracker prend-il en charge les appareils mobiles ?

    Nous n'avons pas d'informations sur les appareils pris en charge par CharityTracker.

    Q. Avec quelles applications CharityTracker peut-il s'intégrer ?

    Nous n'avons pas d'informations sur les intégrations offertes par CharityTracker.

    Q. Quelles sont les ressources d'aide disponibles pour CharityTracker ?

    Ressources d'aide disponibles pour CharityTracker :

    FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo