HoneyBook - Présentation
Description du logiciel HoneyBook
HoneyBook est une solution cloud CRM conçue pour les petits entrepreneurs et les travailleurs indépendants qui aide les utilisateurs à gérer les processus métiers, de la consultation à la facturation. La plateforme permet aux utilisateurs de gérer des projets, d'effectuer des réservations clients, d'envoyer des factures, de signer des contrats en ligne et de gérer les paiements.
HoneyBook offre une fonctionnalité de gestion de tâches qui permet aux utilisateurs de visualiser et suivre différentes étapes d'un projet. Les utilisateurs peuvent stocker leurs factures, contrats et autres documents au sein d'une même plateforme. Ils peuvent également répondre aux clients avec des demandes de rendez-vous et des suivis automatisés via des modèles et notifications personnalisés.
Afin d'aider les utilisateurs à contrôler leur charge de travail en toutes circonstances, HoneyBook permet la création de rappels de tâches et de paiements automatisés qui peuvent être envoyés sur la base de dates d'échéance de paiement de projets. HoneyBook facilite les paiements en ligne sécurisés au sein du système ; les contrats peuvent être signés numériquement. La solution fournit également aux utilisateurs les outils nécessaires au suivi automatique des réservations, calendriers de paiement et leads. HoneyBook peut être intégré à des outils tiers tels que Calendly, QuickBooks, Zapier, Google Agenda, Gmail, etc., pour créer des flux de travail et synchroniser les données de manière rationalisée.
HoneyBook - Présentation
Prix
Types de licence
HoneyBook - Fonctionnalités
Captures d'écran
HoneyBook - Avis
HoneyBook - Avis
The Best Client Management Resource-- goes beyond normal software
Before I used HoneyBook, I had tried several other client management platforms. All of them were clunky, and often I'd have to hunt around for things in the interest of the app developer's attention to folders and organization. What a mess! I'm so glad I switched to HoneyBook. They've consistently made product improvements and seem to really care about their customers. It gets easier and more fun to use every day, with just enough features to accomplish what I need without overwhelming me. I highly suggest this to anyone who is managing multiple clients, especially if you have client projects that tend to go dormant for awhile then pick back up.
Best choice I made for my business yet
Payment processing was always a challenge until I found Honeybook. I love that the automated convenience of honey book. I set my templates, it does the rest. I send an invoice, it bills, reminds and keeps everything squared away. Not to mention it auto-deposits funds into my account. IT keeps me in business!
The Best CRM Software EVER!!!
I am keeping my workflow seamless. I am not falling behind with not knowing what i have and havent done. I get notifications in my app on my phone to keep me up to date when i am not at a desk. Saving templates keeps me from having to re-do contracts and brochures to send to clients. And honestly the BIGGEST thing is it keeps me on top of clients and either closing things out if they arent interested, booking them if they just forgot to get back to me, or making sure they are seeing things.
Not User Friendly - Difficult Learning Curve
The easiest way to get paid fast!
My overall experience has been very pleasant! The customer service is always very helpful and the little frustrations of working with a start up or nothing compared to the benefit that it’s given our business in the past two years!
Comparatif avec les logiciels similaires : note globale
Comparer avec les alternatives
The Best Client Management Resource-- goes beyond normal software
Avantages
I love how easy it is to use, and how amenable the HB team is to updating the software if you have a feature request or complaint. It provides very visual, easy user prompts that allow me to easily accomplish what I need in a fraction of the time of other software apps I've tried.
Inconvénients
It's annoying that I can't delete the default emails that came with my account to replace them with my own workflow, so myself or a team member doesn't get confused with their suggested emails vs. the ones I actually want to use.
Réponse de HoneyBook
Christina, thank you for you being a HoneyBook member! We are so happy to hear that HB allows you to manage your clients in a fraction of time of other systems! Our Product Team works hard to consistently meet and exceed our members expectations. Thank you for the feedback on the default email templates. I will share with our team. Incase you didn't know, you can edit the default templates text and format to meet your needs.
Best choice I made for my business yet
Payment processing was always a challenge until I found Honeybook. I love that the automated convenience of honey book. I set my templates, it does the rest. I send an invoice, it bills, reminds and keeps everything squared away. Not to mention it auto-deposits funds into my account. IT keeps me in business!
Avantages
Running my own business where clients contract via email and forms through my website can get overwhelming when trying to keep track of small but important details. Invoicing, payment processing, contracts, client communication, client surveys and now they have a feature where you can connect with other local professionals on projects. Very useful.
Inconvénients
I wish it was a little more upscale looking on fonts, colors and the user experience. My brand is more of a luxury brand so I want customers to feel like when they're being transferred to the contract or payment portion of our interactions that they're still receiving a luxury experience.
The Best CRM Software EVER!!!
I am keeping my workflow seamless. I am not falling behind with not knowing what i have and havent done. I get notifications in my app on my phone to keep me up to date when i am not at a desk. Saving templates keeps me from having to re-do contracts and brochures to send to clients. And honestly the BIGGEST thing is it keeps me on top of clients and either closing things out if they arent interested, booking them if they just forgot to get back to me, or making sure they are seeing things.
Avantages
I love how seamless and easy to use it is. It may be a transition at first but once you get changed over you will NEVER go back. The workflow is so easy to use and very customizable. Other softwares i've tested are not even comparable to how simple honeybook is to use.
Inconvénients
The only thing i wish were better is the calendar system. It would be nice to be able to block dates out on the calendar to avoid booking, like if you had planned a vacation. I also with it would sync directly to ical. I hate having to make it use google becuase if google runs out of space it doesnt tell me and then i have a calendar issue.
Not User Friendly - Difficult Learning Curve
Avantages
Keeps contracts in one place, able to accept credit cards. You can network with other vendors, and they seem to really concentrate more on this than actually developing software that works well.
Inconvénients
I am a "founding" Honeybook user and bought the lifetime membership. At first, HB was very convenient. The learning curve was very frustrating as the online software had many MANY bugs. It still does. The entire premise behind the software was to free up your time, have all your projects in one place, sign contract, get paid, etc. Yes, great idea! However, the software has so many glitches! You're not able to even edit a person in your contacts. Their customer support team used to be great you could actually message a real person - now you have to wait a day or two to get an email answer and most of the time they just send you a link to deal with your problem. Once you email your client the contract, everything goes down the Honeybook "rabbit hole". My clients are tech savvy and they can't even figure out Honeybook - the emails that I've received from frustrated clients is numerous. Save your time and money and get another online software that will actually do the job - like Sprout Studio or Dubsado. Wish I would have done that from the beginning. Regretting my purchase since my lifetime "membership" isn't transferrable and Honeybook continues to make money off of me by accepting credit card payments. I looked at 17hats, which also didn't have great reviews before I purchased Honeybook. Moving on, however, I'm assuming that the process will not be easy transferring existing contracts and other office files.
The easiest way to get paid fast!
My overall experience has been very pleasant! The customer service is always very helpful and the little frustrations of working with a start up or nothing compared to the benefit that it’s given our business in the past two years!
Avantages
1.Template building for sure. Not having to hand customize every single contract has saved so much time.
2. The fact that, in the wedding industry, it is heavily female dominant.... which means a lot of us are moms.... which means that this app allowed me to take care of critical work while on my phone. THAT is a lifesaver with kiddos. If you know you know!
3. The time between sending a proposal and getting paid (depending on how ready to book a client was) was minutes at most. I’d get live feedback when they opened the file, signed the contract, and made a payment. I never had to guess.
4. Customer service was great!!! They actively ask for feedback from their customers and even go granular with their questions so they can consider the nuances of each client’s industry!
Inconvénients
1. The email communication side of the app is very hit or miss. Where they soar with sending files and making payments a BREEZE, the ability to create a streamlined, semi-automated Follow-up process for leads that come in is sorely lacking. Even if HoneyBook never intends to be the best at that portion of sales, I feel it is a simple task to add a feature that makes it easy to add tags to leads so that you can export those contacts to a service that DOES soar in email communication and lead nurturing.
2. There is still a lot of room for more organization in the communication process from sales to project completion.
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives
HoneyBook - Prix
HoneyBook - Prix
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives
HoneyBook - Fonctionnalités
HoneyBook - Fonctionnalités
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
Vidéos et tutoriels
Vidéos et tutoriels
HoneyBook - FAQ
HoneyBook - FAQ
Voici quelques-unes des questions fréquentes sur HoneyBook.
Q. Quels sont les types de licence disponibles pour HoneyBook ?
Types de licences disponibles pour HoneyBook :
À partir de: 40,00 $US/mois
Type de licence: Abonnement
Essai gratuit: Disponible
Q. Quelles sont les principales fonctionnalités du logiciel HoneyBook ?
Nous n'avons pas d'informations sur les fonctionnalités de HoneyBook.
Q. Qui utilise HoneyBook ?
Utilisateurs habituels du logiciel HoneyBook :
Auto-entrepreneurs, PME
Q. Dans quelles langues HoneyBook est-il disponible ?
Langues dans lesquelles HoneyBook est disponible :
anglais
Q. Quels sont les types de licence disponibles pour HoneyBook ?
Types de licences disponibles pour HoneyBook:
Abonnement
Q. HoneyBook prend-il en charge les appareils mobiles ?
Appareils pris en charge par HoneyBook :
Android, iPhone
Q. Avec quelles applications HoneyBook peut-il s'intégrer ?
Applications s'intégrant à HoneyBook :
ActiveCampaign, Basecamp, Emma, FreshBooks, Mailchimp, Shopify, Wave, Wordpress, Wrike, Xero
Q. Quelles sont les ressources d'aide disponibles pour HoneyBook ?
Ressources d'aide disponibles pour HoneyBook :
Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo
Before I used HoneyBook, I had tried several other client management platforms. All of them were clunky, and often I'd have to hunt around for things in the interest of the app developer's attention to folders and organization. What a mess! I'm so glad I switched to HoneyBook. They've consistently made product improvements and seem to really care about their customers. It gets easier and more fun to use every day, with just enough features to accomplish what I need without overwhelming me. I highly suggest this to anyone who is managing multiple clients, especially if you have client projects that tend to go dormant for awhile then pick back up.