HoneyBook
Gestion des clients pour les travailleurs indépendants et les PME
4,8 /5 (325 avis) Donnez votre avis !HoneyBook - Présentation
Description du logiciel HoneyBook
HoneyBook est une solution cloud CRM conçue pour les petits entrepreneurs et les travailleurs indépendants qui aide les utilisateurs à gérer les processus métiers, de la consultation à la facturation. La plateforme permet aux utilisateurs de gérer des projets, d'effectuer des réservations clients, d'envoyer des factures, de signer des contrats en ligne et de gérer les paiements.
HoneyBook offre une fonctionnalité de gestion de tâches qui permet aux utilisateurs de visualiser et suivre différentes étapes d'un projet. Les utilisateurs peuvent stocker leurs factures, contrats et autres documents au sein d'une même plateforme. Ils peuvent également répondre aux clients avec des demandes de rendez-vous et des suivis automatisés via des modèles et notifications personnalisés.
Afin d'aider les utilisateurs à contrôler leur charge de travail en toutes circonstances, HoneyBook permet la création de rappels de tâches et de paiements automatisés qui peuvent être envoyés sur la base de dates d'échéance de paiement de projets. HoneyBook facilite les paiements en ligne sécurisés au sein du système ; les contrats peuvent être signés numériquement. La solution fournit également aux utilisateurs les outils nécessaires au suivi automatique des réservations, calendriers de paiement et leads. HoneyBook peut être intégré à des outils tiers tels que Calendly, QuickBooks, Zapier, Google Agenda, Gmail, etc., pour créer des flux de travail et synchroniser les données de manière rationalisée.
HoneyBook - Présentation
Prix
Types de licence
HoneyBook - Fonctionnalités
Médias


HoneyBook - Avis
HoneyBook - Avis
The Best Client Management Resource-- goes beyond normal software
Before I used HoneyBook, I had tried several other client management platforms. All of them were clunky, and often I'd have to hunt around for things in the interest of the app developer's attention to folders and organization. What a mess! I'm so glad I switched to HoneyBook. They've consistently made product improvements and seem to really care about their customers. It gets easier and more fun to use every day, with just enough features to accomplish what I need without overwhelming me. I highly suggest this to anyone who is managing multiple clients, especially if you have client projects that tend to go dormant for awhile then pick back up.
Using HoneyBook is like having a personal sales assistant helping me run my business 24/7
Wow, just keeping everything in one place for my business and the way HoneyBook automatically saves everything that I've been working on has been absolutely transformational. I feel like HoneyBook is 5-10 apps all in one. I also like your customer support and the overall vibe of your company that I get from using your product. I feel like you truly care about your customers :) Also, I'm currently on the $1 per month plan for 6 months. Keep offering that, because that is what made me commit to HoneyBook!
Also, your pre-written proposal legal contract is AMAZING! So professional and easy to customize.
HB is my secret sauce!
The customer service has been really great and I am a big fan of the look and feel.
Not User Friendly - Difficult Learning Curve
Definitely a game changer!
Comparatif des alternatives : note globale
Comparer avec les alternatives

The Best Client Management Resource-- goes beyond normal software
Avantages
I love how easy it is to use, and how amenable the HB team is to updating the software if you have a feature request or complaint. It provides very visual, easy user prompts that allow me to easily accomplish what I need in a fraction of the time of other software apps I've tried.
Inconvénients
It's annoying that I can't delete the default emails that came with my account to replace them with my own workflow, so myself or a team member doesn't get confused with their suggested emails vs. the ones I actually want to use.
Réponse de HoneyBook
Christina, thank you for you being a HoneyBook member! We are so happy to hear that HB allows you to manage your clients in a fraction of time of other systems! Our Product Team works hard to consistently meet and exceed our members expectations. Thank you for the feedback on the default email templates. I will share with our team. Incase you didn't know, you can edit the default templates text and format to meet your needs.
Using HoneyBook is like having a personal sales assistant helping me run my business 24/7
Wow, just keeping everything in one place for my business and the way HoneyBook automatically saves everything that I've been working on has been absolutely transformational. I feel like HoneyBook is 5-10 apps all in one. I also like your customer support and the overall vibe of your company that I get from using your product. I feel like you truly care about your customers :) Also, I'm currently on the $1 per month plan for 6 months. Keep offering that, because that is what made me commit to HoneyBook!
Also, your pre-written proposal legal contract is AMAZING! So professional and easy to customize.
Avantages
Honeybook is incredibly intuitive and easy to use. Luckily, I started using it when I began my business, so I didn't need to transfer any existing CRM or sales data over. When I was onboarding, HoneyBook's support staff loaded in a bunch of pre-designed templates specific to my industry. They also took images I sent them of my products and prices and turned them into usable sales proposals. That alone has saved me WEEKS of time that I would have had to spend learning how to use HoneyBook and manually inputting my content.
Inconvénients
The time tracker does not function to the extent that I need it to. I currently use Time Doctor to track my time, but it would be nice if I could keep everything in HoneyBook.
Also, I oftentimes don't see my reminders for following up with "tasks" for clients in my projects pipeline. If there's a way to have those notifications automatically sync with my personal google calendar and send me an email reminder, that would be helpful. Pipedrive's CRM and sales pipeline does a really great job of showing urgent prospects to follow up with. I think it color-codes them too.
Also, the email feature within HoneyBook can be a bit confusing. Sometimes, I can't tell if an email sent or not. The notes are also not displayed in a way that's very easy to read. It would be nice to add bullets, bold text, underline, etc. Pipedrive does a really great job of showing all of the email threads and notes between clients and multiple team members in their CRM.
Also, the first time I sent an invoice, HoneyBook automatically included a place for gratuity/tip. I've now figured out how to turn that setting off, but I couldn't see that it was automatically included in my invoice ahead of time. With my business (and I think most), they will never need gratuity, so I think that's kind of an odd setting. Maybe instead of having to click and review the settings in the left side bar of invoices, there could be an extra prompt to review those settings before the user sends the proposal to their client.
HB is my secret sauce!
The customer service has been really great and I am a big fan of the look and feel.
Avantages
I love love love the proposal feature and how everything is integrated.
Inconvénients
It did take me a little bit to understand the workflow of the platform. No big deal though.

Not User Friendly - Difficult Learning Curve
Avantages
Keeps contracts in one place, able to accept credit cards. You can network with other vendors, and they seem to really concentrate more on this than actually developing software that works well.
Inconvénients
I am a "founding" Honeybook user and bought the lifetime membership. At first, HB was very convenient. The learning curve was very frustrating as the online software had many MANY bugs. It still does. The entire premise behind the software was to free up your time, have all your projects in one place, sign contract, get paid, etc. Yes, great idea! However, the software has so many glitches! You're not able to even edit a person in your contacts. Their customer support team used to be great you could actually message a real person - now you have to wait a day or two to get an email answer and most of the time they just send you a link to deal with your problem. Once you email your client the contract, everything goes down the Honeybook "rabbit hole". My clients are tech savvy and they can't even figure out Honeybook - the emails that I've received from frustrated clients is numerous. Save your time and money and get another online software that will actually do the job - like Sprout Studio or Dubsado. Wish I would have done that from the beginning. Regretting my purchase since my lifetime "membership" isn't transferrable and Honeybook continues to make money off of me by accepting credit card payments. I looked at 17hats, which also didn't have great reviews before I purchased Honeybook. Moving on, however, I'm assuming that the process will not be easy transferring existing contracts and other office files.
Definitely a game changer!
Avantages
I love how organized I feel using this product - I can see at a glance where I am in the process with all of my clients and it is amazing to pull up all the correspondence with each client in one place. It has made a world of difference and I am beyond happy with it!
Inconvénients
The thing I like least is the limitation when building templates for contracts, proposals, questionnaires, etc. - I am in the business of photography and delivering beautiful images is what sets my soul on fire! I wish I could add some of my images into some of my documents and have full control over the size and their location in the document. The way it is set up right now is a square crop on any image which can only be left, center, and right page. Dubsado has the leg up on Honeybook in that regard but otherwise I am totally happy with Honeybook.
Comparatif des alternatives : recommandation utilisateur
Comparer avec les alternatives
HoneyBook - Prix
HoneyBook - Prix
Comparatif des alternatives : rapport qualité-prix
Comparer avec les alternatives
HoneyBook - Fonctionnalités
HoneyBook - Fonctionnalités
Comparatif des alternatives : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
HoneyBook - FAQ
HoneyBook - FAQ
Voici quelques-unes des questions fréquentes sur HoneyBook.
Q. Quels sont les types de licence disponibles pour HoneyBook ?
Types de licences disponibles pour HoneyBook :
À partir de: 40,00 $US/mois
Type de licence: Abonnement
Essai gratuit: Disponible
Q. Quelles sont les principales fonctionnalités du logiciel HoneyBook ?
Nous n'avons pas d'informations sur les fonctionnalités de HoneyBook.
Q. Qui utilise HoneyBook ?
Utilisateurs habituels du logiciel HoneyBook :
PME, Auto-entrepreneurs
Q. Dans quelles langues HoneyBook est-il disponible ?
Langues dans lesquelles HoneyBook est disponible :
anglais
Q. HoneyBook prend-il en charge les appareils mobiles ?
Appareils pris en charge par HoneyBook :
Android, iPhone
Q. Avec quelles applications HoneyBook peut-il s'intégrer ?
Applications s'intégrant à HoneyBook :
ActiveCampaign, Basecamp, Emma, FreshBooks, Mailchimp, Shopify, Wave, Wordpress, Wrike, Xero
Q. Quelles sont les ressources d'aide disponibles pour HoneyBook ?
Ressources d'aide disponibles pour HoneyBook :
Support téléphonique, Support en ligne, Base de connaissances, Tutoriels vidéo
Before I used HoneyBook, I had tried several other client management platforms. All of them were clunky, and often I'd have to hunt around for things in the interest of the app developer's attention to folders and organization. What a mess! I'm so glad I switched to HoneyBook. They've consistently made product improvements and seem to really care about their customers. It gets easier and more fun to use every day, with just enough features to accomplish what I need without overwhelming me. I highly suggest this to anyone who is managing multiple clients, especially if you have client projects that tend to go dormant for awhile then pick back up.