--- description: Toky : qu'en pensent les utilisateurs ? Lisez les avis sur Toky, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Toky - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de téléphonie](/directory/294/telephony/software) > [Toky](/software/108711/toky) # Toky Canonical: https://www.getapp.fr/software/108711/toky Page : 1/6\ Suivant: [Page suivante](https://www.getapp.fr/software/108711/toky?page=2) > Toky est un système téléphonique cloud qui vous aide à améliorer les communications avec les clients et les équipes. Lancez votre call center professionnel avec des numéros de téléphone virtuels, des SMS, un SVI, des intégrations de CRM, etc. > > Conclusion : 106 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 106 Avis | | Simplicité d’utilisation | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Toky - **Pays**: Palo Alto, É.-U. - **Entreprise fondée en**: 2014 ## Contexte commercial - **Prix à partir de**: 25,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol, portugais - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Inde, Japon, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - API - Accès mobile - Achats et réceptions - Alertes/Notifications - Archivage et rétention - Automate d'appel - Automated Attendant - Base de données de contacts - CRM - CTI (couplage téléphonie informatique) - Centre d'appel mixte - Centre d'appel virtuel - Centre d'appels entrants - Centre d'appels sortants - Communication multicanal - Connexion VoIP - Distribution automatique des appels - Enregistrement des appels - Enregistrement à la demande - Enregistrements ## Intégrations (25 au total) - ActiveCampaign - Agile CRM - Freshdesk - Freshsales - Front - Google Data Studio - Highrise - HubSpot CRM - Insightly - Intercom - Keap - Kommo - Kustomer - Meta for Business - Pipedrive ... et 10 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de téléphonie](https://www.getapp.fr/directory/294/telephony/software) ## Catégories connexes - [Logiciels de téléphonie](https://www.getapp.fr/directory/294/telephony/software) - [Logiciels de centre d'appel](https://www.getapp.fr/directory/275/call-center/software) - [Logiciels de contact client](https://www.getapp.fr/directory/593/contact-center/software) - [Solutions de téléphonie professionnelle](https://www.getapp.fr/directory/1099/business-phone-systems/software) - [Logiciels de SVI (serveur vocal interactif)](https://www.getapp.fr/directory/289/ivr/software) ## Logiciels similaires 1. [Ringover](https://www.getapp.fr/software/117547/ringover) — 4.7/5 (858 reviews) 2. [3CX](https://www.getapp.fr/software/103409/3cx) — 4.4/5 (465 reviews) 3. [Aircall](https://www.getapp.fr/software/100333/aircall) — 4.2/5 (458 reviews) 4. [Dialpad](https://www.getapp.fr/software/103849/dialpad-sell) — 4.2/5 (562 reviews) 5. [JustCall](https://www.getapp.fr/software/2047760/justcall) — 4.1/5 (223 reviews) ## Avis ### "The best virtual number service you could have\!" — 4.0/5 > **Ramanan** | *23 mars 2019* | Logiciels | Taux de recommandation : 8.0/10 > > **Avantages**: The ease of onboarding and the ability to quickly define agents etc. > > **Inconvénients**: The confusing subscriptions. The initial subscription didnot involve credits. ideally it should and the n later on people can be advised that this is free credit and they have to buy more for SMS and calls. This was not clear. > > Am fairly convinced its a great service with all the integrations being offered. I didnot like the fact that I cannot choose numbers from areas of my choice. Its limited in number and also the fact that some carriers (supposedly) donot allow for sending and receiving SMS to the US numbers proposed by Toky. ----- ### "Surprising in the best possible ways\!" — 5.0/5 > **Annie** | *12 mars 2019* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: - Availability of information - Customer support - Trial period - Ease of use - Customization - Extensions \& integration with CRM - Value for money > > **Inconvénients**: None\! So far, it's been smooth sailing in every aspect the features available have met each of my team's needs. > > It started with the smart personalization on the website - the system recognized my IP and surfaced a link to information tailored to my country - immediately 9/10 of the questions I came with were answered. The sales and support teams have their intercom software calibrated to a T - they make themselves available at every crucial decision-making moment. The trial period gave me ample time to get to know the system and customize it for my team's needs and prove it's value to the finance team. The UI is intuitive, easy to understand, and the software is highly customizable. I was able to set up 3 customer-facing teams, configure an IVR menu, and call forwarding, within just a few hours. When a question did arise, the (stellar\!\!) Help Center had a clear, concise answer, often with screenshots or videos to make it even easier to solve. It integrates seamlessly with our CRM, allowing the team to work more efficiently without having to leave their workflow. I have come to expect lots of headaches when setting up a new system for operational teams and Toky surprised me in the best ways on every front. ----- ### "Countless bugs, non existent customer service" — 1.0/5 > **Utilisateur vérifié** | *24 juillet 2019* | Services financiers | Taux de recommandation : 0.0/10 > > **Avantages**: Bugs, bugs and more bugs. Bugs everywhere that will make your blood boil and your customers to leave you. Customer support non-existent and nobody in Toky wants to know or improve their product and their bugs. The biggest mistake of our professional lives to move over to Toky from Aircall. Do not make the same mistake\! > > **Inconvénients**: Bugs, bugs and more of them. Customer support does not want to know about the bugs of their products. They are very slow to respond to queries effectively. ----- ### "Using for a a few years" — 5.0/5 > **Utilisateur vérifié** | *17 septembre 2020* | Services juridiques | Taux de recommandation : 9.0/10 > > **Avantages**: Features are good, integration was simple, adding new users is easy. Very easy to use both in browser and phone. Support is great, what's not to like > > **Inconvénients**: Nothing, Toky is great. In the early days we had some teething problems but that was over 3 years ago and the system is much improved since then > > We have been using Toky for over 3 years, we use it for multiple businesses all in one account and it works great. It does everything we need. ----- ### "Reliable IVR" — 4.0/5 > **Pere** | *25 février 2019* | Ressources humaines | Taux de recommandation : 9.0/10 > > **Avantages**: Having everything connected from one site > > **Inconvénients**: Sometimes are not easy to use, especially the IVR settings > > They are very friendly and reliable, when you need them, they help you, and this is something that happens naturally, no stress at all. ----- Page : 1/6\ Suivant: [Page suivante](https://www.getapp.fr/software/108711/toky?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/108711/toky) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées