--- description: ChatBot : qu'en pensent les utilisateurs ? Lisez les avis sur ChatBot, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ChatBot - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de chat](/directory/561/live-chat/software) > [ChatBot](/software/108699/chatbot) # ChatBot Canonical: https://www.getapp.fr/software/108699/chatbot Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/108699/chatbot?page=2) > ChatBot est une plateforme tout-en-un qui propose de créer, déployer et suivre des chatbots sur tous les canaux. > > Conclusion : 66 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 66 Avis | | Simplicité d’utilisation | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Text - **Pays**: Boston, É.-U. - **Entreprise fondée en**: 2002 ## Contexte commercial - **Prix à partir de**: 50,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais, bulgare, danois, espagnol, estonien, finnois, français, italien, néerlandais, polonais, portugais, suédois, tchèque, ukrainien - **Pays disponibles**: États-Unis ## Fonctionnalités - A/B Testing - AI Copilot - API - Accès mobile - Actions découlant d'un événement - Aide contextuelle - Alerts/Escalation - Analyse des sentiments - Analyse des tendances - Analyse du service client - Analyse prédictive - Analyse visuelle - Analyses augmentées - Application mobile - Assistant personnel intelligent (API) - Authentification unique - Automatisation des e-mails - Autoresponders - Autorisations basées sur les rôles - Base de données de clients ## Intégrations (35 au total) - Adobe Commerce - BigCommerce - ChatBot - ChatGPT - Chatbot - Claude - Commerce7 - Google Analytics 360 - Google Tag Manager 360 - HelpDesk - LiveChat - Magento 2 Delivery Date Extension - Magento 2 Form Builder - Magento 2 Grouped Promotions - Magento 2 Mobile App Builder ... et 20 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Chat ## Category - [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software) ## Catégories connexes - [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software) - [Outils de chat avec IA](https://www.getapp.fr/directory/1647/conversational-ai-platform/software) - [Logiciels de chatbots](https://www.getapp.fr/directory/2795/chatbot/software) - [Logiciels d'intelligence artificielle](https://www.getapp.fr/directory/1397/artificial-intelligence/software) - [Logiciels de marketing conversationnel](https://www.getapp.fr/directory/1659/conversational-marketing-platform/software) ## Logiciels similaires 1. [Tidio](https://www.getapp.fr/software/105081/tidio-chat) — 4.7/5 (590 reviews) 2. [Fin](https://www.getapp.fr/software/2082142/fin) — 4.5/5 (1153 reviews) 3. [Freshchat](https://www.getapp.fr/software/106095/freshchat) — 4.2/5 (178 reviews) 4. [Smith.ai](https://www.getapp.fr/software/119823/smith-ai-live-website-chat) — 4.9/5 (49 reviews) 5. [Chatsi](https://www.getapp.fr/software/2079102/chatsi) — 5.0/5 (2 reviews) ## Avis ### "Botengine keeps us available every minute of the day." — 4.0/5 > **Oyinlola** | *6 mars 2018* | Internet | Taux de recommandation : 10.0/10 > > **Avantages**: Botengine makes it possible for us to be available to our customers every minute of the day. I like that Botengine is never overworked ,unlike an human agent and can take on hundreds of chats all at once ,without getting tired. > > **Inconvénients**: The obvious con for Botengine is the fact it is only useful to web visitors when they have simple complaints and is unable to handle complex customer complaint situations. ----- ### "Every website customer service should have this." — 5.0/5 > **Adenike** | *15 mai 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: Botengine is reliable and unlike an human helpdesk agent ,there is no limitation to the number of agents ,Botengine can attend to at a time. Botengine never gets tired either. > > **Inconvénients**: As fantastic as Botengine is , it is unable to respond to complex queries from web visitors and has to refer such queries to human agents.So I guess, we humans still get to win on this one. ----- ### "Interesting Product but Very Steep Learning Curve" — 3.0/5 > **Melissa** | *23 janvier 2019* | Gestion de l'enseignement | Taux de recommandation : 6.0/10 > > **Avantages**: It has integrated easily into our existing Livechat software. The monthly price of the program is reasonable. It is helpful to see who is needing assistance via a chat on our website during off hours. > > **Inconvénients**: The Learning Academy and help topics are not sufficient to train you to use this product. It took a lot of stumbling through (and still does) on how to figure out what to do and how to train the chatbot. Also - support is only available through email, would be extremely helpful to be able to get help in realtime.... You would think a chat product would have the ability to LiveChat with it's customers\! > > We are now able to leave our Chat on 24/7, when previously we had limited hours (due to staffing) for the Chat. It is still very much a work in progress to ensure the ChatBot has routed to the correct conversations and can sometimes be frustrating to try and figure out why the ChatBot went to a certain scenario over another. The help topics the company provides can point you in the right direction but they are written at a level above the capabilities of a brand new user to bots in my opinion. Determining whether or not no conversation with a client vs a below average conversation with a client (at times) is worth it, will determine whether we continue to renew our monthly subscription. ----- ### "Botengine is reliable." — 5.0/5 > **Basiirat** | *23 août 2018* | Divertissement | Taux de recommandation : 10.0/10 > > **Avantages**: I like Botengine because it is reliable.Before trying out Botengine earlier this year ,we attempted creating and using Bots from two platforms and it was never reliable.There were times our chatbot just simply choose to not function. With Botengine, we were able to successfully create a Bot in a matter of minutes and deploy it with no need contacting the Livechat team ; it was that intuitive.Of course it was a product created by the Livechat team and it didn't disappoint. > > **Inconvénients**: The fact we had to try other platforms and paid for inefficiency.I wish Botengine was launched way earlier. > > Botengine allowed us to create a Bot that gave us functional value ie attend to our web-visitors. ----- ### "A big help to our website" — 5.0/5 > **Gabriel** | *2 août 2021* | Eau/gaz/électricité | Taux de recommandation : 10.0/10 > > **Avantages**: It can be tough with a relatively small team to manage the traffic on our site. With chatbot, we can easily talk to customers and attend to their needs in realtime. Even with canned responses, it's still a big help in boosting our customer engagement, and ultimately decreasing drop offs on our site. > > **Inconvénients**: Nothing really stood out, customer service / the team over at chatbot were very helpful and open to suggestions. > > It was very good. The onboarding process was easy. We've been using chatbot for a number of years with hardly any issues. The team at chatbot resolves everything. ----- Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/108699/chatbot?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/108699/chatbot) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées