--- description: ChatBot : qu'en pensent les utilisateurs ? Lisez les avis sur ChatBot, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ChatBot - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de chat](/directory/561/live-chat/software) > [ChatBot](/software/108699/chatbot) # ChatBot Canonical: https://www.getapp.fr/software/108699/chatbot Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/108699/chatbot?page=2) > ChatBot est une plateforme tout-en-un qui propose de créer, déployer et suivre des chatbots sur tous les canaux. > > Conclusion : 66 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 66 Avis | | Simplicité d’utilisation | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Text - **Pays**: Boston, É.-U. - **Entreprise fondée en**: 2002 ## Contexte commercial - **Prix à partir de**: 50,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais, danois, espagnol, finnois, français, hongrois, irlandais, italien, norvégien, néerlandais, polonais, portugais, russe, suédois, tchèque, ukrainien - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus ## Fonctionnalités - A/B Testing - AI Copilot - API - Accès mobile - Actions découlant d'un événement - Aide contextuelle - Alerts/Escalation - Analyse des sentiments - Analyse des tendances - Analyse du service client - Analyse prédictive - Analyse visuelle - Analyses augmentées - Application mobile - Assistant personnel intelligent (API) - Authentification unique - Automatisation des e-mails - Automatisation des processus et flux de travail - Autoresponders - Autorisations basées sur les rôles ## Intégrations (37 au total) - Adobe Commerce - BigCommerce - ChatBot - ChatGPT - Chatbot - Claude - Commerce7 - Google Analytics 360 - Google Tag Manager 360 - HelpDesk - LiveChat - Magento 2 Blog Extension - Magento 2 Delivery Date Extension - Magento 2 Form Builder - Magento 2 Grouped Promotions ... et 22 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software) ## Catégories connexes - [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software) - [Logiciels d'intelligence artificielle](https://www.getapp.fr/directory/1397/artificial-intelligence/software) - [Outils de chat avec IA](https://www.getapp.fr/directory/1647/conversational-ai-platform/software) - [Logiciels de marketing conversationnel](https://www.getapp.fr/directory/1659/conversational-marketing-platform/software) - [Logiciels de chatbots](https://www.getapp.fr/directory/2795/chatbot/software) ## Logiciels similaires 1. [Tidio](https://www.getapp.fr/software/105081/tidio-chat) — 4.7/5 (590 reviews) 2. [Crisp](https://www.getapp.fr/software/111347/crisp) — 4.6/5 (147 reviews) 3. [Intercom](https://www.getapp.fr/software/91379/intercom) — 4.5/5 (1133 reviews) 4. [Freshchat](https://www.getapp.fr/software/106095/freshchat) — 4.1/5 (124 reviews) 5. [Chatsi](https://www.getapp.fr/software/2079102/chatsi) — 5.0/5 (2 reviews) ## Avis ### "Takes care of the little tasks." — 4.0/5 > **Modupe** | *19 mars 2018* | Automatisation industrielle | Taux de recommandation : 9.0/10 > > **Avantages**: Bot engine is easy to setup and requires very basic technical skill to set it up.. It has no limit to the number of chats it can respond to concurrently. It integrates seamlessly with Messenger ,WordPress and on any web platform. > > **Inconvénients**: Botengine can only respond to simple customer questions.For advanced customer query,it becomes ineffective. ----- ### "Easy setup." — 4.0/5 > **IFEOMA** | *11 mars 2018* | Banque | Taux de recommandation : 9.0/10 > > **Avantages**: I love the ease of setup with Botengine. Setup time was just a few minute. Botengine gives the customer care team more time to attend to customers with very serious problems ,by attending to customers with minor issues like the contact of the company ,how to login ,how to sign-up etc I also am impressed about how it simple redirects web visitors to an helpdesk agent ,when it is unable to resolve issues they have. ----- ### "Interesting Product but Very Steep Learning Curve" — 3.0/5 > **Melissa** | *23 janvier 2019* | Gestion de l'enseignement | Taux de recommandation : 6.0/10 > > **Avantages**: It has integrated easily into our existing Livechat software. The monthly price of the program is reasonable. It is helpful to see who is needing assistance via a chat on our website during off hours. > > **Inconvénients**: The Learning Academy and help topics are not sufficient to train you to use this product. It took a lot of stumbling through (and still does) on how to figure out what to do and how to train the chatbot. Also - support is only available through email, would be extremely helpful to be able to get help in realtime.... You would think a chat product would have the ability to LiveChat with it's customers\! > > We are now able to leave our Chat on 24/7, when previously we had limited hours (due to staffing) for the Chat. It is still very much a work in progress to ensure the ChatBot has routed to the correct conversations and can sometimes be frustrating to try and figure out why the ChatBot went to a certain scenario over another. The help topics the company provides can point you in the right direction but they are written at a level above the capabilities of a brand new user to bots in my opinion. Determining whether or not no conversation with a client vs a below average conversation with a client (at times) is worth it, will determine whether we continue to renew our monthly subscription. ----- ### "Botengine keeps us available every minute of the day." — 4.0/5 > **Oyinlola** | *6 mars 2018* | Internet | Taux de recommandation : 10.0/10 > > **Avantages**: Botengine makes it possible for us to be available to our customers every minute of the day. I like that Botengine is never overworked ,unlike an human agent and can take on hundreds of chats all at once ,without getting tired. > > **Inconvénients**: The obvious con for Botengine is the fact it is only useful to web visitors when they have simple complaints and is unable to handle complex customer complaint situations. ----- ### "Every website customer service should have this." — 5.0/5 > **Adenike** | *15 mai 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: Botengine is reliable and unlike an human helpdesk agent ,there is no limitation to the number of agents ,Botengine can attend to at a time. Botengine never gets tired either. > > **Inconvénients**: As fantastic as Botengine is , it is unable to respond to complex queries from web visitors and has to refer such queries to human agents.So I guess, we humans still get to win on this one. ----- Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/108699/chatbot?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/108699/chatbot) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées