i4a AMS is a cloud hosted, licensed SaaS solution providing membership management for boards, associations and organizations. Deployed online and already optimized for mobile access, the service includes hardware support, backup and system maintenance, along with PCI compliant eCommerce provision. i4a AMS tightly couples database and content management to not just process memberships but also provide a versatile, professionally styled website for supporting and promoting member services. With a wealth of designs available from template and the ability to define bespoke styling, URLs and navigational structures, these branded sites promise to deliver a consistent message to a target community – irrespective of browser or device.
On the database management side, i4a AMS users can process membership applications, registrations, renewals and handle the maintenance of detailed member records and directories. Calendar-based scheduling allows for event planning, while image libraries, resource directories and certification management features support every aspect of online community engagement. Connection to an existing merchant account adds eCommerce support for processing payments, while i4a also exports out to QuickBooks for more sophisticated accounting workflows.
It's a one-stop shop for all of our needs and organizes our membership database, our membership renewals, our financials, our sales, our meeting registration needs and our website!
For the most part, the software is intuitive and comes with detailed wiki instructions as well as personalized support (for a monthly fee -- well worth it) for all aspects of the software package. The Support team responds immediately and will even conduct telephone training with your staff. They are professional, knowledgeable, competent and they are like an extension of your team!
Additionally, i4a does not "sleep on the job" and is continually improving the software based upon customer feedback. The roll-out for new initiatives in announced well in advance and with a complete review of new features along with instructions.
The reliability of our website is extraordinary! In the six years that I've been here, the number of times the website has gone down is fewer than you can count on one hand. Their system notifies them of any problem and they resolve the issue before I'm even aware that it has occurred. I have never received a call from a member notifying me that our website was down.
A caveat to these comments is that I am almost 65 years old and came to my current position at the age of 58. Previous to this, I had no experience managing a membership database, managing a website, and creating registration forms as well as forms for selling products. That being said, working within the i4a software system is relatively intuitive; however due to the complexity of the multi-faceted software, inevitably I've run into snags. When that occurs, I can navigate through the system either using written instructions provided on the wiki or submitting support tickets for individualized assistance. There is a monthly fee for the Support service and it is well worth it! The i4a technical support team becomes like one of your own staffers!
We have been with i4a since about 1996. We were one of the first Associations to process membership apps and meeting registrations online. At the time most Associations had links to printable forms which had to be filled in and mailed with a check. i4a made it possible for us to be on the cutting edge. i4a is a company I trust because they are always updating their equipment and processes. I am able to be in complete control of our Website and their system makes our site very professional, in both looks and functionality. Their customer service is exceptional. I always get a quick response to any support questions/issues I post and their entire team is very helpful and knowledgeable. I have worked with many of the team for a couple of decades. It always helps to have continuity. We have completely updated our site a couple of times and their team always worked closely with us for a smooth transition, and each time we were thrilled with the results and upgrades. Thank you Donald Rome and team for making NARTS function and look so good!
We like everything about this software. It help our business function at our best.
I can't think of anything we don't like.
Our client benefits but me personally - not so much
The accounting functions and how we can bill anyone without mailing a letter. I feel comfortable with the report functions so billing our client without postage costs is quite a plus especially our thrifty cost cutting members.
Three things. First - The updates which cause changes to the process. I understand updates need to be made but maybe not so often. I will just get a handle on the process and it changes. It's not just you - it's all programs. Second - the need to refresh. Drives me crazy. A report will be completely off kilter so we will need to refresh. Third - the change I requested almost three years ago which still hasn't been completed. Split the Name change and Company name change. Ok - one more Con - the Browser requirements. Some of our members are global and can not update to Google Chrome or Firefox. They have HUGE issues accessing the site.
A tool which everyone on the team can use to support their role in the organization. Tremendous cost savings, more that $100K annual savings with the implementation of I4A. Solid support team, great tutorials and instructional information.
Simple, reliable, intuitive, modular, scale-able. Has all of the core functionality associations need to be successful. No need for plug ins, 3rd parties, additional integrations. And priced at a fraction of what other systems cost.
As a platform which is configurable, not really customizable , it does not handle well very unique, unusual business processes. But this is a concern less than 1% of the time.
Ease of use at an affordable price.
The interface provided to handle content management is extremely easy to use for anyone who is not a professional website developer. Adding pages and arranging them is very intuitive, allowing anyone with basic knowledge about website content management to serve as a webmaster. The editor for content is also simple with the ability to code if necessary. Also manage a site using WordPress and always have problems figuring out where to go to accomplish what is a simple task in the i4a system.
There isn't much to comment on here. If there is one thing it would be that there seem to be too many updates and improvements. Our website is fairly static and I realize that other clients have probably requested the new features even though we don't use them. Occasionally, the new features require me to change how I do things, but it's a minor inconvenience that will probably be beneficial in the future once I catch up.
Contact vendor to request a demo and pricing information.
Voici quelques-unes des questions fréquentes sur i4a AMS.
Types de licences disponibles pour i4a AMS :
À partir de: $99/mois
Type de licence: Abonnement
version d'essai gratuite: Disponible
Contact vendor to request a demo and pricing information.
Fonctionnalités du logiciel i4a AMS :
Utilisateurs habituels du logiciel i4a AMS :
Entreprises de taille moyenne, PME
Langues dans lesquelles i4a AMS est disponible :
Types de licences disponibles pour i4a AMS:
Nous n'avons pas d'informations sur les appareils pris en charge par i4a AMS.
Applications s'intégrant à i4a AMS :
Ressources d'aide disponibles pour i4a AMS :
Support en ligne, Support téléphonique