Penelope - Présentation
Description du logiciel Penelope
Penelope assure un point unique d'entrée de données intégré, assorti d'un ensemble de principes de conception stratégiques pouvant renforcer la capacité de votre agence à générer un impact social optimal à moindre coût et sans effort.
Penelope est conçu pour être aussi convivial et efficace que possible afin de réduire les tâches et processus redondants. Cette solution web et compatible avec les différents appareils mobiles ; elle dispose d'une interface innovante et moderne qui repose sur une plateforme de sécurité des données et des meilleures pratiques mondiales.
Penelope peut aider une grande entreprise de services sociaux à rassembler les différents types de données pertinentes et la diversité des processus opérationnels dans un système de gestion client cohérent qui facilitera la fourniture et l'évaluation de services à l'échelle de l'entreprise.
Penelope est hautement évolutive et capable de gérer des centaines de milliers de dossiers d'utilisateurs de services.
Penelope - Présentation
Prix
Types de licence
Penelope - Fonctionnalités
Captures d'écran
Penelope - Avis
Penelope - Avis
I like this program!!
At first it was daunting as there is SO much information but once we figured it out I love it!
I'm part of the team that works on our documentation to make things flow easier. It's great to be able to tailor it to our company needs.
Penelope User Review
We have used Penelope Case Management system since 2003. It is very versatile and many changes have been done to make it portable and easy to use. The ability to create documents for our own needs is a fantastic function of the system. We have created Initial Assessments, Progress/Closing Documents, activity notes and outcome tracking forms all for our specific needs. The ability to customize fields at all levels for the system to track information we need for grants and statistics is also very helpful.
I would recommend this system to any one agency or organization that tracks a variety of data elements and wants to organize your data to meet your needs.
UI is poor. Reporting function only in PDF. not SMS friendly. Case file structure = privacy...
Customizable Software with Excellent Support
Overall, Penelope has been a great asset to our organization. It has helped to gather our data into one secure location for all staff to access. We love the ability to configure Penelope to best fit our organization, and we look forward to the reporting updates in the near future.
Penelope has been a great tool for our programs. I have enjoyed learning all she has to offer
Comparatif avec les logiciels similaires : note globale
Comparer avec les alternatives
I like this program!!
Avantages
Being able to read my staff input by generating a report whenever I need it.
Being able to pull reports to the tableau so I can see my numbers just like that.
Inconvénients
Only being able to access from work computers with the VPN installed there. Would be great to be able to access from personal computers.
Penelope User Review
We have used Penelope Case Management system since 2003. It is very versatile and many changes have been done to make it portable and easy to use. The ability to create documents for our own needs is a fantastic function of the system. We have created Initial Assessments, Progress/Closing Documents, activity notes and outcome tracking forms all for our specific needs. The ability to customize fields at all levels for the system to track information we need for grants and statistics is also very helpful.
I would recommend this system to any one agency or organization that tracks a variety of data elements and wants to organize your data to meet your needs.
Avantages
The versatility. It has a ton of user defined fields that can be setup in any combination that works for your agency. Billing is relatively simple and creating service units and activities is easy to do. Tech support has been very good over the years and the system is very rarely down. System outage issues just don't exist.
Inconvénients
I would like to have a report writer system build into Penelope instead of using pivot tables to create customized reports.
UI is poor. Reporting function only in PDF. not SMS friendly. Case file structure = privacy issues
Avantages
it has a diary schedule linked to cart items. it's god if you only want Penelope to do one thing, ie, ATAPS service & payments
Inconvénients
UI poor resulting in clunky data entry and more time spent entering data.
not mobile / tablet friendly
Reporting function does not provide dashboard, only reports in pdf or that you have to cut and past into Excel.
Case file / service file structure creates privacy issues - we may have to move away from this product on the basis of legal advice
Lack of technical support available in Australia
Customizable Software with Excellent Support
Overall, Penelope has been a great asset to our organization. It has helped to gather our data into one secure location for all staff to access. We love the ability to configure Penelope to best fit our organization, and we look forward to the reporting updates in the near future.
Avantages
The ability to unite multiple programs with varying services is by far the best feature. This software allows us to track our families and the services they utilize, regardless of location and which program they attend. The ease of access to log into Penelope and the extensive help support (trainings, guides available on the website, and direct technical support) are additional key features Athena excels in.
Inconvénients
In the beginning, it was a bit challenging to integrate this software with our current business processes. The inability to export data using Excel is the most challenging. Although there is an option to export data, it requires further training and time especially with merging pertinent identifying and service information.
Penelope has been a great tool for our programs. I have enjoyed learning all she has to offer
Avantages
I like the ease of reporting functionality. It is very easy for me to see how often our clients are being serviced & how they are progressing within our programs. I like being able to link records with family members so we can get a wholistic view of what is happening with more than one client in a family group. The technical support that has been given to us has been fantastic.
Inconvénients
Penelope is more suited to a clinical environment. There are a number of features within Penelope that we do not use. Some screens are hard to navigate & has some functions that are not relevant to our program needs. In the beginning of the process members of the Penelope project team with MPREC had a teleconference with customer rep. This was a very long drawn out meeting & was one that all of us did not get any benefit out of. Please when introducing your product find a better person to try to sell the program. Her presentations were very monotone & quite boring. We found ourselves drifting away from the meeting.
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives
Penelope - Prix
Penelope - Prix
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives
Penelope - Fonctionnalités
Penelope - Fonctionnalités
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
Vidéos et tutoriels
Vidéos et tutoriels
Penelope - FAQ
Penelope - FAQ
Voici quelques-unes des questions fréquentes sur Penelope.
Q. Quels sont les types de licence disponibles pour Penelope ?
Types de licences disponibles pour Penelope :
Type de licence: Abonnement
Essai gratuit: Disponible
Q. Quelles sont les principales fonctionnalités du logiciel Penelope ?
Nous n'avons pas d'informations sur les fonctionnalités de Penelope.
Q. Qui utilise Penelope ?
Utilisateurs habituels du logiciel Penelope :
Grandes entreprises, Entreprises de taille moyenne, À but non lucratif, Administration publique
Q. Dans quelles langues Penelope est-il disponible ?
Langues dans lesquelles Penelope est disponible :
anglais
Q. Quels sont les types de licence disponibles pour Penelope ?
Types de licences disponibles pour Penelope:
Abonnement
Q. Penelope prend-il en charge les appareils mobiles ?
Nous n'avons pas d'informations sur les appareils pris en charge par Penelope.
Q. Avec quelles applications Penelope peut-il s'intégrer ?
Applications s'intégrant à Penelope :
Tableau
Q. Quelles sont les ressources d'aide disponibles pour Penelope ?
Ressources d'aide disponibles pour Penelope :
Support téléphonique, Support en ligne, Base de connaissances, Tutoriels vidéo, Forum, FAQ
At first it was daunting as there is SO much information but once we figured it out I love it!
I'm part of the team that works on our documentation to make things flow easier. It's great to be able to tailor it to our company needs.