--- description: Waitwhile : qu'en pensent les utilisateurs ? Lisez les avis sur Waitwhile, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Waitwhile - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'agenda](/directory/316/appointments-scheduling/software) > [Waitwhile](/software/108565/waitwhile) # Waitwhile Canonical: https://www.getapp.fr/software/108565/waitwhile Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/108565/waitwhile?page=2) > Waitwhile est une plateforme et application de gestion des listes d'attente et des files d'attente pour les restaurants, les salons de coiffure, les commerces de détail et tout autre type de commerce, avec enregistrement des clients, alertes SMS personnalisables et analyse du temps d'attente. > > Conclusion : 63 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 63 Avis | | Simplicité d’utilisation | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Waitwhile - **Pays**: San Francisco, É.-U. - **Entreprise fondée en**: 2017 ## Contexte commercial - **Prix à partir de**: 29,00 $US - **Type de licence**: (Version gratuite disponible) (pendant l'essai gratuit) - **Prix**: Free up to 100 guests/month. Starter subscription: $59/month for up to 1000 guests/month. Business subscription: $159/month for up to 10,000 guests/month. Contact Waitwhile for enterprise pricing. - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - API - Accès mobile - Alertes par e-mail - Alertes/Notifications - Base de données de clients - Base de données de clients - Base de données de contacts - Champs personnalisables - Comptes clients - Confirmations/Reminders - Contrôles/Permissions d'accès - Définition des priorités - Emplacements multiples - Fonctions pour restaurants - Gestion de l'expérience client - Gestion de la communication - Gestion des calendriers - Gestion des clients - Gestion des employés - Gestion des listes d'attente ## Intégrations (3 au total) - Mailchimp - Salesforce Sales Cloud - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Chat ## Category - [Logiciels d'agenda](https://www.getapp.fr/directory/316/appointments-scheduling/software) ## Catégories connexes - [Logiciels d'agenda](https://www.getapp.fr/directory/316/appointments-scheduling/software) - [Logiciels de planning](https://www.getapp.fr/directory/233/scheduling/software) - [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software) - [Logiciels de relation client](https://www.getapp.fr/directory/650/customer-engagement/software) - [Logiciels de rappel de rendez-vous](https://www.getapp.fr/directory/1095/appointment-reminder/software) ## Logiciels similaires 1. [WaitWell](https://www.getapp.fr/software/2050993/waitwell) — 4.9/5 (84 reviews) 2. [Qminder](https://www.getapp.fr/software/116827/qminder) — 4.8/5 (93 reviews) 3. [Genius](https://www.getapp.fr/software/2050566/genius) — 4.5/5 (185 reviews) 4. [OpenTable](https://www.getapp.fr/software/2044651/opentable-for-restaurants) — 4.7/5 (1319 reviews) 5. [Square Appointments](https://www.getapp.fr/software/102687/square-appointments) — 4.5/5 (256 reviews) ## Avis ### "Brilliant service and exactly what we've needed. I recommend it highly\!" — 5.0/5 > **Eliot** | *8 juillet 2017* | Taux de recommandation : 10.0/10 > > **Avantages**: Before Waitwhile our customer lines were a mess but just after a few days with Waitwhile we were already noticing a huge improvement. Our clients love to be able to follow their current wait directly from their phone which allows them to do something more productive while they're waiting. Once it's their turn they get an automatic notification to return\! What's more, they can even text us back with status changes so we don't have to hunt our clients down. We also get a ton of analytics and reports about how our line operation is doing, and we can use the customer data for marketing purposes. I could not recommend Waitwhile more\! > > **Inconvénients**: I am missing a resource planning view to organize my different resources in a visual way, however the user experience is still fantastic. > > Improved business efficiency, freed up staff resources, improved the customer experience, data gathering and marketing. ----- ### "COVID Assessment Centre Use" — 4.0/5 > **Emily** | *29 avril 2021* | Hôpitaux et soins de santé | Taux de recommandation : 9.0/10 > > **Avantages**: Our company wanted something easy to implement that would let our patients in the area book online themselves, for COVID testing. It is easy to use, versatile, and was also easy to implement\! Working great so far. > > **Inconvénients**: If a patient wants to book more than one person with the same phone number, the app doesnt let you do this, unless the administrator books the appointment. This is frustrating for the patients > > So far so good. It has helped us organize patients, and give patients more freedom and easily book their appointments when they want, on whatever device they have (phone, laptop etc.) The company has had success with it so far, with limited issues ----- ### "Using waitwhile has brought my business to a modern more efficient method of first come first serve." — 3.0/5 > **Brian** | *13 avril 2018* > > **Avantages**: Customizable and user friendly. Emails are responded to quickly with resolutions. They work with you to help you understand how to get the most for the product. > > **Inconvénients**: Slow at times, could be a wifi issue i realize and not the website. Still in the building phase of the service. ----- ### "Since we integrated Waitwhile into our operation, it has streamlined our waitlist process ten-fold." — 5.0/5 > **Ryan** | *9 avril 2018* > > **Avantages**: Our establishment is extremely high volume. At times, we've had over 100 guests walk in to our establishment in less than a 30 minute timeframe. Waitwhile has allowed us to control the inflow of guests extremely efficiently. The level of communication that it allows us to have with our guests at the click of a button on the tablet is second to none. The analytical features are great for scheduling purposes as well. It has honestly changed the dynamic of our operation as a whole and I would highly recommend it to any establishment that finds itself in need of a waitlist application. > > **Inconvénients**: I really don't have anything negative to say about Waitwhile. The only thing that we every found to be an inconvenience with the application was the reaching of our maximum allotted guests to put on a wait in a months time. We were just testing the system out though. After this, we immediately increased the number of guests that we could put on our waitlist per month. We've had no issues since. ----- ### "Haunted Attraction Queue Line" — 5.0/5 > **Lauren** | *1 novembre 2020* | Divertissement | Taux de recommandation : 9.0/10 > > **Avantages**: Easy to use and implement. Affordability for a small business like us was important. > > **Inconvénients**: It lacks automatic integrations with other systems like mailchimp, google ads, facebook etc. > > The overall experience was great and our customers liked the system and found it easy to use for the most part. We had several questions about integrations and software issues that went unanswered. I would like to see the ability to connect to platforms without the use of zapier. The Google Ads pixel needs to be fixed and the Facebook pixel needs to be added. Also the ability to prevent people from entering multiple queue lines across multiple locations was a big pain point for us. The auto text did not work in the served queue and if we did not stay on top of the served queue, it messed up the wait times for the waitlist. There should be an ability to disconnect that from the waitlist timing. Once a customer has been served, when you look them up in the customers tab, it would be nice to see the number of people in their group. That seemed to be the only piece of information I could not get. There needs to be an easier system for guests to access accurate wait times (they struggle seeing live waits because they would grow as they watched). Some of our guests asked for the ability to get texts every 30 minutes to get updates on wait times. ----- Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/108565/waitwhile?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/108565/waitwhile) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Données structurées