Drip

Drip

Marketing automation par e-mail et gestion de flux de travail

4.5/5 (132 avis)

Drip - Présentation

Drip est un puissant outil de marketing automation par e-mail doté d'un générateur de campagne visuel, d'une gestion de flux de travail et d'outils d'analyse de l'engagement des abonnés. Drip est le CRM que Salesforce n'a pas fait. Le CRM e-commerce - ECRM - est conçu pour plus de ventes et non pas plus d'équipes de vente. Des milliers de spécialistes du marketing commencent à mieux connaître leurs clients grâce aux fonctionnalités de ce produit. Ils enlèvent les plateformes e-mail classiques ou les outils surestimés de marketing automation pour gagner plus d'argent grâce à Drip.

Les fonctionnalités de gestion des contacts offertes par Drip permettent aux utilisateurs de lancer des émissions, des répondeurs automatiques et des e-mails déclenchés par des comportements dans le cadre de leurs campagnes marketing. Le créateur de flux de travail visuel fournit aux utilisateurs les outils nécessaires pour créer et automatiser l'intégralité du parcours de l'utilisateur en fonction de règles et d'actions déclenchées par les événements. Des flux de travail peuvent être créés pour automatiser des tâches telles que le balisage, l'envoi de campagnes par e-mail, la réponse aux e-mails des clients, etc. et les utilisateurs peuvent ajouter des actions, des décisions, des bifurcations, des buts, des attentes et des sorties pour personnaliser pleinement le chemin de leur flux de travail.

Pour augmenter le nombre de conversions de leads, Drip fournit également un outil d'évaluation des intentions d'achat qui analyse et identifie les moments exacts où les leads sont le plus susceptibles de se convertir. Des entonnoirs peuvent également être créés pour envoyer le bon e-mail à la bonne personne, au moment le plus efficace de son parcours d'utilisateur, et les utilisateurs ont accès aux chronologies de l'historique des leads pour avoir une présentation de tout ce qu'un utilisateur a vu et fait.

Prix

À partir de
49,00 $US/mois
Types de licence
version d'essai gratuite
Gratuit
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Australie, Canada, États-Unis

Langues

anglais

Drip - Avis

Note globale
4.5/5
95% d'avis positifs
83
Excellent
42
Très bien
1
Moyen
3
Médiocre
3
Horrible
Steve P.
Traduire avec Google Translate

Best email marketing automation software I've used...and I've used A LOT!

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 04/04/2018
Provenance de l'avis : Capterra

Avantages

I've seriously tried it all over the past 5 years. From Campaign Monitor, to Get Response. Infusionsoft to Mailchimp. Convertkit, Active Campaign, and that's just the well-known ones. Some for small stints (think 1 - 3 months) others for longer stints (6 - 12). Drip is the only one that I've been using for well over 12 months and am feeling very comfortable with. Down to why this software is great - simply put, most of it's core functionalities are well thought out and easy to use. But then advanced things can still be done even if you're a novice to marketing automation. Sending drip campaigns, setting up subscribe forms and linking with other software to create automatons, all super easily done. Overall is a really well thought out piece of software, and the easiest to use considering its power.

Inconvénients

Some things are quite tricky to do. For example, you would expect to be able to set a simple trigger link in an email, except that requires setting up a completely separate automation. You can't set triggers to happen at certain times, and it can be a pain to get your email template looking good (plain templates are awesome but sometimes you just want to be able to adjust things to make it more personal). Adding call-to-action buttons to emails is also insanely difficult, simply getting the colors to match your own brand is impossible. But all these are minor gripes in the grand scheme of things!

Réponse de Leadpages

Hi Steve,

Everyone here at Drip appreciates the time you took to write us a review!

Since your review just a couple of months ago, we have actually launched the Visual Builder for all of your emailing needs! No more trouble adding call-to-action buttons or getting the colors to match your brand. The new Visual Builder allows you to easily build big, beautiful emails outfitted with images and brand styling for when you need to do more showing instead of telling¿ All the formatting. Zero coding.

Thanks again,
Sam from Drip

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

Drip is a lean email marketing automation platform laser-focused on workflows that's great for B2Bs.

Logiciel utilisé toutes les semaines pendant plus d'un an
Publié le 19/01/2018
Provenance de l'avis : Capterra

We were able to significantly cut costs from our previous ESP by switching to Drip while retaining most of our functionality (only losing landing pages, but Leadpages offers a good alternative that is still affordable at a fraction of the price). We are in the process of moving to a marketing automation suite only because one problem we encountered with Drip was that it was difficult to synchronize data between our legacy platforms.

Avantages

Drip has the powerful automation features that you often have to pay thousands of dollars more a year for with marketing suite platforms. If you only need the automated email portion and not all the other features, Drip delivers a streamlined experienced that's designed to cater to B2B users that want to utilize nurture campaigns to cultivate and convert leads. Because of this, creating workflows is incredibly simple and intuitive. The platform also has some interesting features you don't find in many other ESPs, such as being able to check a box to re-send emails using a different subject line to contacts who don't open the first one. It also does not deal with contacts in lists, but rather contacts live in only one instance in the platform and rather than using lists to segment your contacts, you use tags. Some may dislike this approach, but I personally find being able to get away from endless lists to be liberating.

Inconvénients

The platform lacks a WYSIWG editor, and only works with html or plain text. While this may be fine for many users, it might be off-putting for those less tech-savvy users who are used to creating and editing emails inside of their ESP. Also, the platform, in my opinion, is deceptively counter-intuitive despite its simple appearances. As someone who has used several of the popular ESPs on the market (Mail Chimp, Constant Contact, Stampready, etc...) I found the process to create and send emails confusing and had to contact support several times initially. This was rather frustrating because at the time they only offered support via email. I understand that they are trying to expand support to other methods however. I like to call someone if I'm having a problem, so the lack of phone support was a miss for me.

Réponse de Leadpages

Hi there,

Thank you so much for taking the time to write us a review.

I wanted to let you know of the changes to our email editor since your review. We now offer a Visual Builder which is a really awesome way to showcase what you¿re offering through the power of pictures without messing with any code. Simply point and click to add images, buttons, columns, and more. It¿s a whole new way to brand your emails, showcase your products, and sell more stuff!

Thanks again,
Sam from Drip

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Mark S.
Traduire avec Google Translate

Drip is the best email/marketing automation software on the planet! I know as I have tested them all

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 05/12/2017
Provenance de l'avis : Capterra

Drip integrates with just about everything and it is pretty easy to use.

The future of marketing from your website is "website personalization" which will create a unique experience for each and every person.

Your business also needs to track prospect/customer activity across multiple channels and deliver a customized experience.

Nothing makes me leave a website faster than when a website asks me to download something i have already downloaded.

The days of one size fits all marketing have come and gone.

With Drip, and a few 3rd party apps, I believe you can deliver an online experience like no other that will surely get you noticed and help you stand above your competition.

Avantages

Drip is the dream marketing software I was dreaming of back in 2012 when I first started with another expensive email/marketing automation platform.

Out of the box, Drip doesn't need 3rd party apps to format data like making sure names are capitalized.

I am a marketing automation geek, and Drip allows you to add just about any other type of marketing software layer like surveys, onsite retargeting, send text messages, and even integrate Facebook messenger and Facebook ads just to name a few. (Some 3rd party apps required)

Using Drip and a few items I mentioned above, you can passively profile and lead score all of your prospects to see:

- which ones are hot (Drip can send an email to your sales team so they make contact),
- which ones are still in research mode (send these leads more content to help them make a decision via email, SMS or a Facebook message),
- and which ones are just tire kickers.

No sense running paid ads to tire kickers, right?

You can even personalize your website so that people who downloaded your freebie, don't get asked to download it again. That is powerful! (3rd party app needed)

I have moved all of my clients over to Drip from 3 other platforms and we are seeing much better results.

If you are considering email & marketing automation automation software for your business, take a good look at Drip.

They have a certification program, so you might want to check out graduates to lend you a hand if needed.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Joshua K.
Traduire avec Google Translate

Automates ALL THE THINGS in my e-commerce business

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 23/10/2018
Provenance de l'avis : Capterra

Overall, it has been a game changer for our digital products e-commerce business.

Instead of just sending out bi-monthly email blasts to all of our audience, we're now able to put people through specific sequences of emails with relative ease.

We can then separate people based on their activities and run specific promotions to those groups only.

We have a long way to go and are only scratching the surface of what we can do in Drip, but already it has been a huge improvement in the way we handle our email marketing.

Avantages

It's very simple create workflows for automating email flow. This has allowed us to completely transform the way we do our email marketing in our digital product e-commerce business.

I also like how simple it is to setup a new campaign. Most other tools put you through complicated settings to setup new sequences. In Drip you just see a list of the emails on the campaign and you can quickly and easily adjust the days/timing of when people receive those emails after subscribing to the campaign.

There is no over the top process for editing the actual emails and you have a choice between a simple editor (which I like as it gets great engagement) or for more visual promotions you can use the graphical editor which is really just as simple to use.

Inconvénients

I found it better to utilise a third party software like Optinmonster to handle the actual signup forms because I get more flexibility surrounding the design of the popup. That is one area in which I think Drip could improve by offering more control surrounding that popup editing experience.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Paola P.
Traduire avec Google Translate

Great support team -- but too much need for it!

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 17/02/2018
Provenance de l'avis : Capterra

Avantages

One of my favourite things about drip is the email segmentation tools and tagging. These let me make sure my audience is always on point. Customer support is great, however due to some delays and workflow issues I found myself having the need for them a bit more than I think I should have.

To the customer service that is friendly, competent, quick, receptive, and unfailingly helpful (and I've put them to use numerous times with complicated questions)

To my ability to step into specific user accounts to fix things simply and quickly at their request..

Drip is uniformly wonderful. You might not know it yet, but THIS is the email service you've been looking for.

Inconvénients

The refreshing of the automations seems like it is not instant, so whenever I am setting something up, and doing tests, there has been some confusion as to whether it is working or not. So sometimes I have to go live with a special list just to test the automation steps which is not very convenient.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

5.0/10

Drip - Prix

À partir de
49,00 $US/mois
Types de licence
version d'essai gratuite
Gratuit
Abonnement
Rapport qualité-prix

Drip - Fonctionnalités

  • API
  • Analytique de l'engagement
  • Gestion de contenu
  • Gestion des campagnes
  • Importation et exportation de données
  • Intégration de tiers
  • Marketing multicanal
  • Modèles personnalisables
  • Notifications automatiques
  • Rapports et statistiques
  • Tests A/B

  • Analyse de campagne
  • Analyse en temps réel
  • Données en temps réel
  • Interface glisser-déposer
  • Intégration des médias sociaux
  • Marketing sur les réseaux sociaux
  • Monitoring
  • Stratégie de marque personnalisable
  • Tableau de bord d'activités

Drip - FAQ

Voici quelques-unes des questions fréquentes sur Drip.

Q. Quels sont les types de licence disponibles pour Drip ?

Types de licences disponibles pour Drip :

À partir de: 49,00 $US/mois

Type de licence: Gratuit, Abonnement

version d'essai gratuite: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Drip ?

Nous n'avons pas d'informations sur les fonctionnalités de Drip.

Q. Qui utilise Drip ?

Utilisateurs habituels du logiciel Drip :

Grandes entreprises, Entreprises de taille moyenne, PME

Q. Dans quelles langues Drip est-il disponible ?

Langues dans lesquelles Drip est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Drip ?

Types de licences disponibles pour Drip:

Gratuit, Abonnement

Q. Drip prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par Drip.

Q. Avec quelles applications Drip peut-il s'intégrer ?

Applications s'intégrant à Drip :

Alooma, Chargify, Drift, GetSiteControl, Leadpages, Omnify, Outgrow, TrackingDesk, VisitorTrack, WebinarJam

Q. Quelles sont les ressources d'aide disponibles pour Drip ?

Ressources d'aide disponibles pour Drip :

FAQ, Base de connaissances, Support en ligne, Support téléphonique