--- description: Canny : qu'en pensent les utilisateurs ? Lisez les avis sur Canny, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Canny - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des avis](/directory/575/feedback-and-reviews-management/software) > [Canny](/software/108461/canny) # Canny Canonical: https://www.getapp.fr/software/108461/canny Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/108461/canny?page=2) > Canny aide les équipes produit à recueillir et organiser les opinions des utilisateurs et les demandes de fonctionnalités pour mieux comprendre les besoins des clients et hiérarchiser leur feuille de route produit. > > Conclusion : 77 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 77 Avis | | Simplicité d’utilisation | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Canny - **Entreprise fondée en**: 2015 ## Contexte commercial - **Prix à partir de**: 0,00 $US - **Type de licence**: (Version gratuite disponible) (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus ## Fonctionnalités - API - Alertes/Notifications - Analyse prédictive - Authentification unique - CRM - Chat et messagerie - Classement des idées - Collecte de données multicanal - Discussions/Forums - Définition des priorités - Gestion de projets - Gestion des commandes - Gestion des commentaires - Gestion des idées - Gestion des ressources - Gestion des stocks - Ideation - Innovation Management - Marquage - Nomenclatures ## Intégrations (15 au total) - Asana - ClickUp - Discord - GitHub - Google Chrome - HubSpot CRM - Intercom - Jira - Microsoft Entra ID - Microsoft Teams - Okta - OneLogin - Segment - Slack - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Chat ## Category - [Logiciels de gestion des avis](https://www.getapp.fr/directory/575/feedback-and-reviews-management/software) ## Catégories connexes - [Logiciels de gestion des avis](https://www.getapp.fr/directory/575/feedback-and-reviews-management/software) - [Logiciels de management des idées](https://www.getapp.fr/directory/588/idea-management/software) - [Logiciels de satisfaction client](https://www.getapp.fr/directory/1029/customer-satisfaction/software) - [Logiciels de gestion de projet à but non lucratif](https://www.getapp.fr/directory/2875/project-management-software-for-nonprofits/software) - [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software) ## Logiciels similaires 1. [Zoho CRM](https://www.getapp.fr/software/9908/zoho-crm) — 4.3/5 (6994 reviews) 2. [Freshdesk](https://www.getapp.fr/software/10317/freshdesk) — 4.5/5 (3470 reviews) 3. [LiveChat](https://www.getapp.fr/software/8385/livechat) — 4.6/5 (1727 reviews) 4. [LiveAgent](https://www.getapp.fr/software/91301/liveagent) — 4.7/5 (1787 reviews) 5. [Intercom](https://www.getapp.fr/software/91379/intercom) — 4.5/5 (1135 reviews) ## Avis ### "Take your product to the next level" — 5.0/5 > **Lou** | *28 juillet 2025* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: Canny is an excellent product straight out of the box and keeps improving with each use. Our customers have found success in leaving feedback and voting on others' feedback. Implementing Canny has also lessened the workload on our support team to handle customer feedback and voting on others' feedback. > > **Inconvénients**: The information available about the setup of items in the roadmap was a bit confusing to us, and the scoring seems complex. > > The canny product has been straightforward to adopt, and the knowledgeable support team is excellent. ----- ### "Good product\!" — 4.0/5 > **Bekki** | *16 septembre 2025* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: Customer Support was very helpful to get started and learn more about the product, and it was easy to book an appointment for that > > **Inconvénients**: There are a lot of features which can make learning as admin difficult or overwhelming. However, flip side is there are many interesting features to learn ----- ### "Beware - they refuse to listen to top-voted feedback" — 1.0/5 > **Amit** | *3 février 2020* | Logiciels | Taux de recommandation : 0.0/10 > > **Avantages**: UI seems nice, shame about the rest (see the cons section) > > **Inconvénients**: The company bills itself as feedback software, and to dog-food their software, they take on feedback on a public forum which is on their website. One of the top-voted features on their public roadmap is to remove their intrusive "Powered by" branding. In our comms with their people - they flat out refused to remove their branding - despite the number of votes for people wanting that, and despite the fact that we said we would pay much more. > > I would look elsewhere immediately - Canny seems like a club that pretends to take "open feedback" but they delete feedback they don't agree with, and refuse to listen to their own open, voting system. ----- ### "The perfect fit for our organizations needs\!" — 5.0/5 > **Stephen** | *6 juin 2025* | E-learning | Taux de recommandation : 10.0/10 > > **Avantages**: Very easy to use, and the user interface is simple, while still looking sleek. The automation that the email notifications have is amazing, and I really like the Smart Reply feature\! > > **Inconvénients**: Admin side was a bit tricky to navigate at first, but I was able to catch on. I wish I could customize our color theme a bit more. > > Amazing\! \[sensitive content hidden\] (I hope I spelled it correctly) was friendly and helpful, and answered any questions I had while we looked into which product to proceed with. Our team was amazed at how perfectly this fit our needs. We will be moving forward with Canny\! ----- ### "Canny is really the best by far (beats email and chat support)" — 5.0/5 > **Jahanzeb** | *8 avril 2020* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: With email or chat support, you’ll likely have the same conversation many times (in some cases, hundreds of times), which doesn’t help your users (your finite resources could be spent on work that actually benefits them). What Canny does is subtle but profound. With a public forum allows people to create \& upvote posts, and updates users on progress on each post, we can now have just one conversation with everyone affected by an issue, instead of 100+ conversations on the same topic. Customers can also potentially help each other out (great for a small team). And it gives transparency on how we work and how quickly we solve issues for the community. > > **Inconvénients**: There are a few features it would be nice to add, which are already on Canny’s feature request list (Canny uses Canny, which is great). So I’m confident that over time, it’ll become even better than it already is (and it’s already quite great\!). > > Gives us a scalable way of having direct relationships with our customers. ----- Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/108461/canny?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/108461/canny) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées