---
description: Canny : qu'en pensent les utilisateurs ? Lisez les avis sur Canny, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Canny - Prix, tarif, abonnement et avis | GetApp France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion des avis](/directory/575/feedback-and-reviews-management/software) > [Canny](/software/108461/canny)

# Canny

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> Canny aide les équipes produit à recueillir et organiser les opinions des utilisateurs et les demandes de fonctionnalités pour mieux comprendre les besoins des clients et hiérarchiser leur feuille de route produit.
> 
> Conclusion : 77 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 77 Avis |
| Simplicité d’utilisation | 4.7/5 | D'après l'ensemble des avis |
| Support client | 4.6/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Canny
- **Entreprise fondée en**: 2015

## Contexte commercial

- **Prix à partir de**: 0,00 $US
- **Type de licence**:  (Version gratuite disponible) (pendant l'essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus

##  Fonctionnalités

- API
- Alertes/Notifications
- Analyse prédictive
- Authentification unique
- CRM
- Chat et messagerie
- Classement des idées
- Collecte de données multicanal
- Discussions/Forums
- Définition des priorités
- Gestion de projets
- Gestion des commentaires
- Gestion des idées
- Gestion des ressources
- Ideation
- Innovation Management
- Marquage
- Nomenclatures
- Notes et commentaires
- Outils de collaboration

## Intégrations (15 au total)

- Asana
- ClickUp
- Discord
- GitHub
- Google Chrome
- HubSpot CRM
- Intercom
- Jira
- Microsoft Entra ID
- Microsoft Teams
- Okta
- OneLogin
- Segment
- Slack
- Zapier

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Chat

## Category

- [Logiciels de gestion des avis](https://www.getapp.fr/directory/575/feedback-and-reviews-management/software)

## Catégories connexes

- [Logiciels de gestion des avis](https://www.getapp.fr/directory/575/feedback-and-reviews-management/software)
- [Logiciels de management des idées](https://www.getapp.fr/directory/588/idea-management/software)
- [Logiciels de satisfaction client](https://www.getapp.fr/directory/1029/customer-satisfaction/software)
- [Logiciels de gestion de projet à but non lucratif](https://www.getapp.fr/directory/2875/project-management-software-for-nonprofits/software)
- [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software)

##  Logiciels similaires

1. [Zoho CRM](https://www.getapp.fr/software/9908/zoho-crm) — 4.3/5 (6974 reviews)
2. [Freshdesk](https://www.getapp.fr/software/10317/freshdesk) — 4.5/5 (3434 reviews)
3. [LiveChat](https://www.getapp.fr/software/8385/livechat) — 4.6/5 (1723 reviews)
4. [LiveAgent](https://www.getapp.fr/software/91301/liveagent) — 4.7/5 (1783 reviews)
5. [Intercom](https://www.getapp.fr/software/91379/intercom) — 4.5/5 (1133 reviews)

## Avis

### "Canny get 5 stars from me\!" — 5.0/5

> **Ben** | *19 janvier 2026* | Logistique et chaîne d'approvisionnement | Taux de recommandation : 7.0/10
> 
> **Avantages**: I like the user friendly UI design, as well as the ability to collaborate over multiple boards. Being able to obtain feedback from users in real time and collate it will be game changer for us\!
> 
> **Inconvénients**: The learning curve was a little steep initially, probably just needed to spend more time in the onboarding. Overall still a really strong product with no real weaknesses that I've found
> 
> Overall, I've been impressed with Canny's clean UI, the public roadmap, the customizability and the onboarding process.

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### "Saves us time and energy" — 5.0/5

> **Sasha** | *20 novembre 2025* | Services et technologies de l'information | Taux de recommandation : 10.0/10
> 
> **Avantages**: Canny has changed the way our team handles feature requests. It's transformed it from a manual process that took a consideration amount to time to a much more streamlined process. The AI Autopilot tool has been a gamechanger for collecting feature requests from Zoom calls and Intercom conversations.
> 
> **Inconvénients**: The CS team would like to be able to 'follow' a request, so they are notified when changes are made to it without needing to vote or comment.
> 
> The transition from Jira to Canny for our feature requests was relatively painless and the Canny support team have been excellent with helping us with any questions along the way.

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### "Beware - they refuse to listen to top-voted feedback" — 1.0/5

> **Amit** | *3 février 2020* | Logiciels | Taux de recommandation : 0.0/10
> 
> **Avantages**: UI seems nice, shame about the rest (see the cons section)
> 
> **Inconvénients**: The company bills itself as feedback software, and to dog-food their software, they take on feedback on a  public forum which is on their website. One of the top-voted features on their public roadmap is to remove their intrusive "Powered by" branding. In our comms with their people - they flat out refused to remove their branding - despite the number of votes for people wanting that, and despite the fact that we said we would pay much more.
> 
> I would look elsewhere immediately - Canny seems like a club that pretends to take "open feedback" but they delete feedback they don't agree with, and refuse to listen to their own open, voting system.

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### "Intuitive way to collect and act on feedback" — 4.0/5

> **Utilisateur vérifié** | *28 janvier 2026* | Logiciels | Taux de recommandation : 7.0/10
> 
> **Avantages**: Canny is excellent for collecting, organizing, and prioritizing customer feedback. The upvoting system helps surface what matters most to users, and the UI is clean and intuitive.
> 
> **Inconvénients**: The new pricing structure feels steep for teams that don’t need all the advanced features. I would reconsider
> 
> Canny helped bring transparency to our product development process. It gave our users a voice, and gave our team clarity. It’s not perfect, but it’s a solid tool for product feedback management. Also like the integration with Intercom

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### "The perfect fit for our organizations needs\!" — 5.0/5

> **Stephen** | *6 juin 2025* | E-learning | Taux de recommandation : 10.0/10
> 
> **Avantages**: Very easy to use, and the user interface is simple, while still looking sleek. The automation that the email notifications have is amazing, and I really like the Smart Reply feature\!
> 
> **Inconvénients**: Admin side was a bit tricky to navigate at first, but I was able to catch on. I wish I could customize our color theme a bit more.
> 
> Amazing\! \[sensitive content hidden\] (I hope I spelled it correctly) was friendly and helpful, and answered any questions I had while we looked into which product to proceed with. Our team was amazed at how perfectly this fit our needs. We will be moving forward with Canny\!

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## Liens

- [Afficher sur GetApp](https://www.getapp.fr/software/108461/canny)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/software/108461/canny> |
| de-AT | <https://www.getapp.at/software/108461/canny> |
| en | <https://www.getapp.com/customer-service-support-software/a/canny/> |
| en-AE | <https://www.getapp.ae/software/108461/canny> |
| en-AU | <https://www.getapp.com.au/software/108461/canny> |
| en-CA | <https://www.getapp.ca/software/108461/canny> |
| en-GB | <https://www.getapp.co.uk/software/108461/canny> |
| en-IE | <https://www.getapp.ie/software/108461/canny> |
| en-NZ | <https://www.getapp.co.nz/software/108461/canny> |
| en-SG | <https://www.getapp.sg/software/108461/canny> |
| en-ZA | <https://www.getapp.za.com/software/108461/canny> |
| es | <https://www.getapp.es/software/108461/canny> |
| es-CL | <https://www.getapp.cl/software/108461/canny> |
| es-CO | <https://www.getapp.com.co/software/108461/canny> |
| es-MX | <https://www.getapp.com.mx/software/108461/canny> |
| fr | <https://www.getapp.fr/software/108461/canny> |
| fr-BE | <https://fr.getapp.be/software/108461/canny> |
| fr-CA | <https://fr.getapp.ca/software/108461/canny> |
| nl | <https://www.getapp.nl/software/108461/canny> |
| nl-BE | <https://www.getapp.be/software/108461/canny> |
| pt | <https://www.getapp.com.br/software/108461/canny> |
| pt-PT | <https://www.getapp.pt/software/108461/canny> |

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